Wifirst
Wifirst is a Paris-based, ARCEP-registered B2B telecom operator that delivers managed WiFi, fiber, LAN, SD-WAN, and converged network services as subscription-based WiFi-as-a-Service to large multi-site enterprises across Europe.
- Company typePrivate
- Founded2002
- HeadquartersParis, France
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Wifirst does
Wifirst is a Paris-headquartered, ARCEP-registered B2B telecom operator founded in 2002 that provides managed WiFi and converged network services to large multi-site organizations across Europe. The company operates a WiFi-as-a-Service model that delivers the full lifecycle — on-site radio audit, design, installation, configuration, 24/7 NOC supervision, and maintenance — under fixed monthly subscription fees that convert customer CAPEX into OPEX. Around its core WiFi offering, Wifirst bundles managed LAN, professional fiber (FTTO), SD-WAN with Starlink failover, Firewall as a Service, IPTV, Chromecast (external and integrated), digital signage, VoIP, CCTV, and energy optimization, all orchestrated through its proprietary Wifirst Center management interface and the AUDIN audit/integration platform.
The underlying technology stack is vendor-agnostic across Cisco Meraki, Ruckus, Aruba, Huawei, TP-Link, and Extreme Networks, with an AI-powered Network Intelligence layer that enables proactive monitoring and remote resolution across more than 450,000 deployed access points. The company operates from offices in Paris, London, Barcelona, Berlin, Milan, and Stockholm, with wholly-owned subsidiaries The Cloud Networks (Germany/Nordics), Hotsplots (Germany, acquired January 2024 for ~€30 million), and ITT (Netherlands). Its 50,000+ sites span 70+ countries, serve 10 million+ connected devices monthly, and include enterprise and government customers such as Accor, the French Army, Crous, Norauto, Carrefour, Club Med, Deutsche Bahn, Hyatt, Emeis, and Bred.
Wifirst generates revenue primarily through monthly recurring WiFi and managed-network subscriptions, supplemented by one-off deployment and hardware-related services; the ARCEP operator license, ISO 27001 certification, and GDPR compliance underpin eligibility for regulated and public-sector buyers. As of 2024 the company reported revenue exceeding €100 million, backed by private equity sponsor Capza, and is pursuing continued European expansion through acquisitions and the 2026 strategic partnership with Huawei for AI-driven campus networking.
Wifirst firmographics
Firmographics- Name
- Wifirst
- Legal name
- WIFIRST
- Website
- https://wifirst.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Wifirst is a Paris-based, ARCEP-registered B2B telecom operator that delivers managed WiFi, fiber, LAN, SD-WAN, and converged network services as subscription-based WiFi-as-a-Service to large multi-site enterprises across Europe.
- Ownership category
- akta.pro rank
Wifirst industry classification
Industry- Product category
- Managed Network Services
- NAICS
- Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Communications Services, Nec (4899), Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- Managed Wi‑Fi & WLAN Services (Campus/Branch) (HDAIAGAB)
- akta.pro secondary industries
- Wi‑Fi Network Analytics, Monitoring & Assurance (RRM/AIOps) (HDAFACAG), Wireless Network Management (WLAN/Wi-Fi Controllers & Assurance) (HDAFAGAJ), Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH) (HDAFACAI)
Keywords
Where Wifirst is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices6 records
Markets served
Wifirst business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Supply Chain, Marketing or Sales
Revenue model
- WiFi as a Service (Subscription): Monthly subscription model where Wifirst invests in deployment and operates the service. The client pays a fixed monthly fee covering design, installation, configuration, supervision, and maintenance. Transforms CAPEX to OPEX for customers.
- Managed LAN Services: Managed LAN services including LAN managé, firewall, and cybersecurity services bundled with connectivity offerings.
- Fiber and Connectivity Services: FTTO (Fiber To The Office) dedicated fiber, SD-WAN, and Starlink enterprise connectivity services.
- IPTV and Digital Services: IPTV, Chromecast, digital signage, and VoIP services bundled into the unified network offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | WiFi as a Service - Monthly subscription model |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Wifirst product offering
Product offeringCore offering
Wifirst is a European B2B telecom operator that delivers fully managed WiFi and connectivity infrastructure to multi-site organizations through a WiFi-as-a-Service model. Its offering covers the entire lifecycle — from on-site radio audit, design, installation and configuration to 24/7 remote supervision and maintenance — converting customer CAPEX into a fixed monthly OPEX subscription. Around its managed WiFi core, Wifirst bundles professional fiber (FTTO), SD-WAN, Starlink, managed LAN, Firewall-as-a-Service, IPTV, Chromecast, digital signage, VoIP, CCTV and energy optimization into a unified managed network platform.
Product overview
Wifirst is a European Managed Service Provider (MSP) offering a unified Connectivity-as-a-Service platform centered on WiFi as a Service (WiFi managé), which covers the full lifecycle from on-site radio audit and deployment through 24/7 supervision and maintenance with a result commitment. The core platform, Wifirst Center, serves as the centralized management interface for all connected sites. Around this core, Wifirst bundles a broad portfolio of modules: managed LAN, professional fiber (FTTO), SD-WAN with automatic failover, Starlink satellite connectivity, Firewall as a Service, IPTV streaming, Chromecast (external and integrated), digital signage, VoIP telephony (Centrex IP and SIP Trunk), CCTV, energy optimization, and Room Area Network. The AUDIN proprietary platform supports field audit, infrastructure modeling, and collaborative delivery. Through the Hotsplots acquisition (January 2024), Wifirst added a German subsidiary with over 17,500 hotspots. Wifirst operates as a vendor-agnostic MSP collaborating with Cisco Meraki, Ruckus, Aruba, Huawei, and TP-Link, and serves over 50,000 sites across 70+ countries.
Differentiator
Problem solved
Functional benefit
Products and services
- WiFi as a Service Flagship managed WiFi service delivering end-to-end network management — from on-site radio audit, cabling and installation to 24/7 remote supervision and maintenance — with a total result commitment. Transforms CAPEX into a fixed monthly OPEX subscription for multi-site enterprise customers.
- Wifirst Center Centralized management and monitoring platform for Wifirst's managed network services, providing clients with a unified interface to pilot connectivity across all sites, monitor quality of service, and access usage analytics.
- LAN Managé Managed LAN service providing design, deployment and operation of wired network infrastructure (switches, structured cabling) across multi-site environments, converging WiFi, IoT and fixed terminal connectivity onto a unified cable plant.
- Fibre Optique Pro (FTTO) Professional fiber optic connectivity delivering dedicated point-to-point FTTO links with guaranteed symmetric bandwidth and 4-hour Guarantee Time to Repair. Includes fiber mutualization (FTTE/FTTH Pro) as a backup or small-site option for enterprise customers.
- SD-WAN Software-Defined Wide Area Network solution that intelligently aggregates multiple link types (Fiber, 4G/5G, Starlink) to optimize performance and provide automatic failover, ensuring business continuity for retail and multi-site environments.
- Starlink Professionnel Starlink business connectivity service integrated into Wifirst's network portfolio, offering satellite-based high-speed internet access for locations where terrestrial fiber or copper is unavailable or as a secondary failover link.
- Firewall as a Service (FWaaS) Cloud-delivered firewall service providing network security filtering, threat protection and unified security policy enforcement across hundreds of multi-site locations simultaneously, without requiring physical appliances on each site.
- Solution IPTV Hospitality-grade IPTV platform delivering live television, video-on-demand and in-room entertainment content over the hotel's managed network infrastructure.
- Téléphonie IP (VoIP) Enterprise IP telephony service including Centrex IP (cloud-based PBX) and SIP Trunking, converging voice and data over Wifirst's fiber links to replace traditional phone subscriptions.
- Vidéosurveillance (CCTV) Intelligent video surveillance solution integrated with Wifirst's managed network, enabling security cameras and monitoring systems to operate over the same converged infrastructure as WiFi and IoT devices.
- Affichage Dynamique Digital signage solution enabling hotels, retail and other venues to manage and display dynamic content on screens, used for guest information, advertising and promotional messaging.
- AUDIN Platform Proprietary collaborative web and mobile platform for WiFi audit and network infrastructure integration. Provides site modeling, geo-localized WiFi measurements, equipment inventory, AP-to-switch linkage and shared reporting with clients and integrators.
- Hotsplots (German WiFi Service) German Wi-Fi service provider acquired by Wifirst in January 2024. Operates more than 17,500 hotspots serving public transport and hospitality segments across Germany; founded in 2004.
Quantifiable outcome
- 40% reduction in labor costs through Huawei partnership
- +4 more outcomes
Companies that use Wifirst
Customer profileNamed customers19 records
Segments6 records
Ideal customer profiles5 records
Wifirst technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature4 records
Wifirst partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- HuaweicoreStrategic partnership where Wifirst adopted Huawei's Xinghe AI Campus Solution powered by iMaster NCE platform to modernize its network infrastructure across Europe. The collaboration enabled 40% reduction in labor costs and 60% improvement in operational efficiency. Wifirst's team of 15 engineers manages 80,000 Huawei APs, delivering enhanced Wi-Fi 7 connectivity services to enterprise and public-sector customers.
- The Cloud NetworkscoreSubsidiary of Wifirst Group providing cloud network solutions. Part of Wifirst's European subsidiary network alongside Hotsplots and ITT.
- HotsplotscoreGerman WiFi service provider acquired by Wifirst in January 2024 for approximately €30 million. Hotsplots operates more than 17,500 hotspots across Germany, serving public transport and hospitality segments.
- ITT (Internet Telecom Telecom)coreNetherlands-based subsidiary of Wifirst Group, part of the company's European presence alongside The Cloud Networks and Hotsplots.
- Ruckus NetworkscoreTechnology partnership where Wuckus provides WiFi equipment integrated into Wifirst's managed services. Wifirst is a Ruckus partner.
- Aruba (HPE Aruba)coreTechnology partnership where Aruba provides network equipment integrated into Wifirst's managed services. Wifirst is an Aruba partner.
- Cisco MerakicoreTechnology partnership where Cisco Meraki provides cloud-managed networking equipment integrated into Wifirst's managed services. Wifirst is a Cisco partner.
- Extreme NetworkscoreTechnology partnership where Extreme Networks provides network equipment integrated into Wifirst's managed services. Wifirst is an Extreme partner.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
Wifirst competitors and assessment
Company assessmentMarket position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Wifirst social profiles
Digital presenceWifirst compliance and trust
Trust signalCompliance3 records
Wifirst financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wifirst leadership team
Management profileNumber of profiles
Profiles4 records
Wifirst subsidiaries and ownership
Company hierarchySubsidiaries3 records
Wifirst funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wifirst M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wifirst
What does Wifirst do?
Wifirst is a European B2B telecom operator that delivers fully managed WiFi and connectivity infrastructure to multi-site organizations through a WiFi-as-a-Service model. Its offering covers the entire lifecycle — from on-site radio audit, design, installation and configuration to 24/7 remote supervision and maintenance — converting customer CAPEX into a fixed monthly OPEX subscription. Around its managed WiFi core, Wifirst bundles professional fiber (FTTO), SD-WAN, Starlink, managed LAN, Firewall-as-a-Service, IPTV, Chromecast, digital signage, VoIP, CCTV and energy optimization into a unified managed network platform.
Is Wifirst a public or private company?
Wifirst is a private company. It is classified as private equity controlled and is currently operating.
When was Wifirst founded?
Wifirst was founded in 2002. It employs 251 to 500 people.
Where is Wifirst based?
Wifirst is headquartered in Paris, France, in the Europe region.
How does Wifirst make money?
Four revenue lines are on record. WiFi as a Service (Subscription) is the primary driver. The others are managed LAN Services, fiber and Connectivity Services and IPTV and Digital Services.
Does Wifirst have an API?
No public API is recorded for Wifirst.
What industry is Wifirst in?
Wifirst's product category is Managed Network Services. Its primary akta.pro industry code is HDAIAGAB, Managed Wi‑Fi & WLAN Services (Campus/Branch), with a secondary code of HDAFACAG, Wi‑Fi Network Analytics, Monitoring & Assurance (RRM/AIOps). Its NAICS code is 517112 and its SIC code is 4899.