ThePackengers
ThePackengers is a specialist logistics provider founded in 2015 in Paris that ships fragile, high-value, oversized, and unusual items across 195 countries, serving auction houses, fine art galleries, luxury brands, interior designers, online marketplaces, and individual collectors via proprietary technology and 4,500+ carrier partners.
- Company typePrivate
- Founded2015
- HeadquartersRoissy-en-france, France
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ThePackengers does
ThePackengers is a specialist logistics provider founded in 2015 and headquartered in Paris, France, focused on shipping fragile, high-value, oversized, and unusual items that standard parcel carriers refuse or damage. The company operates a digital logistics platform with a proprietary algorithm and API that instantly calculates optimal packaging and shipping solutions across 195 countries, supported by a network of 4,500+ vetted carrier partners and six regional offices (Paris, London, Madrid, Milan, Los Angeles, New York). Core offerings include turnkey end-to-end services spanning collection, custom packaging (including acid-free tissue, foam inserts, and timber crating), transport, customs documentation, all-risk insurance on declared or hammer value, real-time tracking, white-glove delivery, and installation. The product portfolio includes a Custom Shipping Platform, the Dealer Tool dashboard for professional art dealers and galleries, the Snap&Go consumer mobile app (computer-vision-based photo quoting, launching 2025-2026), a Marketplace API integration product, the Loopengers sustainable packaging subsidiary, and vertical-specific solutions for auction houses, fine art galleries, interior designers, luxury brands, and C2C circular marketplaces. Technology features include real-time order tracking, push notifications, a platform dashboard with CSV export, and route optimization. AI capabilities are limited to computer vision in Snap&Go for volume estimation and a French-language NLP chatbot (Anastasia) for customer service.
ThePackengers makes money through per-shipment transaction fees for its logistics services, with pricing calculated based on item type, dimensions, fragility, declared value, origin, and destination. Additional revenue comes from value-added services such as all-risk insurance (assessed on full declared or hammer value), regulatory documentation (CITES certificates up to €200, export licenses €150, cultural property certificates €170), and API-based integrations with marketplace platforms that monetize shipping at checkout on a take-rate basis. The go-to-market motion is multi-channel: enterprise field sales with dedicated account management target auction houses (Christie's, Sotheby's, Bonhams, Artcurial, Drouot, Rago), fine art galleries, luxury brands, and interior designers, with a 2-hour quote response guarantee; self-serve web and mobile channels serve individual collectors, C2C sellers, and small dealers; and an API-first OEM/embedded motion targets online marketplaces such as Artnet, 1stDibs, Invaluable, Live Auctioneers, ArtSy, and Interencheres. Pricing is quote-based and not publicly disclosed, with pay-as-you-go billing across all tiers. The company has raised approximately €22.5M across a 2022 Series A (€8M led by Reflexion Capital and Weber Investissements) and a February 2025 follow-on round (~$14.5M from Reflexion Capital, Transolution, and Weber Investissement), with capital deployed toward US expansion, packaging process industrialization, and product launches including Snap&Go and Loopengers.
ThePackengers firmographics
Firmographics- Name
- ThePackengers
- Legal name
- ThePackengers
- Website
- https://thepackengers.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ThePackengers is a specialist logistics provider founded in 2015 in Paris that ships fragile, high-value, oversized, and unusual items across 195 countries, serving auction houses, fine art galleries, luxury brands, interior designers, online marketplaces, and individual collectors via proprietary technology and 4,500+ carrier partners.
- Ownership category
- akta.pro rank
Where ThePackengers is headquartered
LocationHeadquarters
- HQ city
- Roissy-en-france
- HQ country
- France
- HQ region
- Europe
Offices6 records
Markets served
ThePackengers business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Per-Shipment Logistics Services: ThePackengers charges for the full logistics service including removal, packaging, transport, export formalities, and insurance. The price is calculated based on item type, dimensions, origin, destination, fragility, and value. Each shipment can include comprehensive insurance cover assessed on declared or hammer price of the item. Additional fees apply for CITES certificates, export licenses, and cultural property certificates.
- API Integration for Marketplaces: Enterprise partnerships with marketplace platforms providing API integration for shipping services. Platforms integrate ThePackengers API to offer instant shipping quotes, pickup scheduling, and tracking to their sellers and buyers. Revenue derived from per-shipment transaction fees through platform integration.
- Insurance Services: All-risk insurance is systematically included in quotes. Customers can choose to contract insurance coverage for damage, loss, or deterioration. Insurance is assessed on the full declared value of items including hammer prices for auction lots.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard shipping service including collection, packaging, transport, and insurance |
| Transaction based/ take rate | Pay-as-you-go | API integration for marketplace platforms |
| Unit Pricing | Pay-as-you-go | Snap&Go instant shipping for C2C and individuals |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels6 records
ThePackengers product offering
Product offeringCore offering
ThePackengers provides turnkey international shipping and specialized packaging for fragile, high-value, and oversized items such as fine art, antiques, luxury goods, and designer furniture. The service covers end-to-end logistics from on-site collection and custom packaging through secure transport, customs documentation, all-risk insurance, real-time tracking, and white-glove delivery with installation.
Product overview
ThePackengers operates a unified shipping and logistics platform for high-value, fragile, and non-standardized objects spanning art, antiques, luxury goods, and furniture. The core platform provides end-to-end services from collection through specialized packaging and white-glove delivery with installation. The product portfolio includes the core Custom Shipping Platform, the Dealer Tool for professional logistics management, the Snap&Go consumer mobile app (upcoming), and API-powered Marketplace Integration. Specialized vertical solutions address Auction Houses, Fine Art Galleries, C2C Circular Marketplaces, Interior Designers, and Luxury Industry clients. The company leverages an internalized logistics organization, 4,500+ carrier partners, and operates across 195 countries with over 520,000 annual shipments.
Differentiator
Problem solved
Functional benefit
Brands
- Loopengers: Returnable packaging solution for circular economy logistics, operated as a subsidiary brand of ThePackengers.
- Snap&Go (Snapandgo)
- Dealer Tool
Products and services
- Custom Shipping and Packaging Service End-to-end international shipping and specialized packaging service for fragile, high-value, and oversized items covering on-site collection, custom packaging, customs documentation, all-risk insurance, real-time tracking, secure transport, and white-glove delivery with installation. Designed for auction houses, galleries, dealers, luxury brands, interior designers, marketplaces, and private collectors.
- Dealer Tool Platform Web-based logistics management dashboard for art dealers and galleries providing instant quote generation at point of sale, inventory-to-shipment linking for traceability, centralized shipment tracking, operations management, and client tracking updates. Available on tablet and desktop.
- Snap&Go Mobile App Consumer-facing iOS and Android application that uses computer vision to analyze photos of items, automatically calculates volume and shipping estimates, and organizes door-to-door transport and delivery. Offers clear all-inclusive pricing based on item volume with pickup and delivery included, and real-time tracking. Targeted at C2C sellers and individual shippers of sofas, bicycles, fragile mirrors, and bulky boxes.
- Marketplace Shipping Integration API API-first integration product for online marketplace platforms handling oversized, fragile, unusual, or high-value items that standard parcel services cannot. Provides instant shipping quotes at listing or checkout based on item type, dimensions, origin, and destination, seller-side pickup scheduling, push tracking updates to buyers at every shipment stage, and a platform-level dashboard filterable by status, seller, destination, or date range with CSV export.
- Loopengers Returnable Packaging Sustainable returnable packaging brand focused on eco-responsible shipping solutions and recyclable packaging initiatives for circular economy logistics, operated as a wholly owned subsidiary of ThePackengers.
Quantifiable outcome
- 520,000+ shipments per year with 260,000+ registered users
- +3 more outcomes
Companies that use ThePackengers
Customer profileNamed customers12 records
Segments8 records
Ideal customer profiles6 records
ThePackengers technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability4 records
Feature5 records
ThePackengers partnerships and signals
Strategic signalScale indicators7 records
Recent moves7 records
Expansion highlights7 records
ThePackengers competitors and assessment
Company assessmentDirect peers
- Cadogan Tate: Established UK-based fine art logistics specialist offering packing, transport, and installation for galleries, auction houses, and collectors. Direct competitor with overlapping service portfolio and a comparable blue-chip auction house client base.
- Crown Fine Art (Crown Worldwide): Global fine art logistics division of Crown Worldwide providing art storage, packing, climate-controlled transport, and shipping services. Direct competitor with a significant international footprint and similar gallery and auction house target market.
- Masterpiece International: US-based fine art shipping and logistics company specializing in white-glove delivery for galleries, auction houses, museums, and collectors. Direct competitor serving overlapping auction house clients with comparable crating and installation services.
- Plycon Transportation Group: US-based fine art and antique logistics company offering nationwide transport, packing, climate-controlled storage, and installation services. Direct competitor targeting similar gallery, collector, and interior designer segments.
- Gander & White: UK and US fine art shipping specialist offering packing, crating, transport, storage, and installation services. Direct competitor with comparable high-end auction house and private collector relationships and similar white-glove delivery model.
- Malca-Amit: Global specialist in secure logistics for high-value goods including jewelry, precious metals, art, and timepieces. Direct competitor in white-glove high-value goods logistics with comparable customs documentation and insurance expertise.
Broad incumbents
- Brink's Global Services: Global secure logistics provider with high-value goods services including art handling, secure transport, and storage. A broader incumbent whose high-value/fragile goods division directly overlaps with ThePackengers' core offering.
- FedEx Custom Critical: Time-sensitive and high-value shipping division of FedEx serving customers requiring white-glove handling, dedicated vehicles, and specialized monitoring. A broader incumbent competing for high-value and time-critical shipments that overlap with ThePackengers' white-glove art logistics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
ThePackengers social profiles
Digital presenceThePackengers financial estimates
Financial estimateRevenue estimate
Valuation estimate
ThePackengers leadership team
Management profileNumber of profiles
ThePackengers subsidiaries and ownership
Company hierarchySubsidiaries1 record
ThePackengers funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ThePackengers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ThePackengers
What does ThePackengers do?
ThePackengers provides turnkey international shipping and specialized packaging for fragile, high-value, and oversized items such as fine art, antiques, luxury goods, and designer furniture. The service covers end-to-end logistics from on-site collection and custom packaging through secure transport, customs documentation, all-risk insurance, real-time tracking, and white-glove delivery with installation.
Is ThePackengers a public or private company?
ThePackengers is a private company. It is classified as venture growth investor backed and is currently operating.
When was ThePackengers founded?
ThePackengers was founded in 2015. It employs 101 to 250 people.
Where is ThePackengers based?
ThePackengers is headquartered in Roissy-en-france, France, in the Europe region.
How does ThePackengers make money?
Three revenue lines are on record. Per-Shipment Logistics Services are the primary driver. The others are API Integration for Marketplaces and insurance Services.
Who are ThePackengers's main competitors?
Direct peers on record are Cadogan Tate, Crown Fine Art (Crown Worldwide), Masterpiece International, Plycon Transportation Group, Gander & White and Malca-Amit. Broad incumbents are Brink's Global Services and FedEx Custom Critical.
Does ThePackengers have an API?
Yes. REST API for marketplace integration enabling: instant shipping quotes returned in real time at listing or checkout based on item type, dimensions, origin, and destination; seller-side pickup scheduling; push tracking updates to buyers at every stage; full platform-level dashboard filterable by status, seller, destination, or date range with CSV export. Integration timelines vary by platform complexity, with most partners reaching production within a few weeks. Technical team provides documentation, sandbox access, and dedicated support throughout implementation. Developer documentation is at www.thepackengers.com/marketplace.