MOXI

What MOXI does

MOXI GmbH is a German healthcare-technology company that operates a digital marketplace and coordination platform for patient transportation in Germany. The platform connects five distinct stakeholder groups — patients and family caregivers, hospitals and medical facilities, transport service providers (KTW ambulance operators, taxi, and rental-car services), control centers (Leitstellen), and statutory/private health insurers (Kostenträger) — replacing telephone-based booking with an integrated digital workflow. Service is currently nationwide in Germany, with a sales and marketing presence in France signalled by a Paris office.

The core platform combines a patient-facing web and mobile app with a suite of operator-facing modules: MOXI Driver App and MOXI Operator for transport providers, MOXI Hub for hospital oversight, MOXI Dispatch for control-center scheduling, and MOXI Approval, MOXI Scanner, MOXI Chat, and MOXI Call for insurance approvals, document capture, and multi-party communication. Technical components include automatic vehicle-type matching to patient mobility restrictions, real-time tracking and status updates, integration with Hospital Information Systems (KIS Connect) and Einsatzleitsysteme (ELS), and OCR-driven ingestion of transport prescriptions. Pricing is structured as a multi-sided hybrid: transport providers pay per-trip fees (€0.79–€1.59) plus tiered monthly subscriptions (Basic free, Plus €99, Premium €399); medical practices have Free and Pro (€199/month) tiers; hospitals and large transport operators receive custom Enterprise pricing with onboarding, training, and system integration. Patients access the platform free of charge with costs billed through health insurance.

MOXI was founded around 2021/2022 by Felix Dohmeier, who serves as founder and CEO and is registered as the company's representative (HRB 222328, Hannover). The company has raised approximately $991K in cumulative disclosed funding across four rounds between August 2021 and April 2025, employs 1–10 people, and operates from Hannover headquarters with additional offices in Berlin, Stadthagen, Cottbus, and Paris. No institutional investors of scale are publicly identified, and the company has no disclosed M&A activity or parent-company relationship.

Name

MOXI

Legal name

MOXI GmbH

Website

https://moxi.health

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

MOXI operates a German digital marketplace that coordinates non-emergency patient transportation, connecting patients, hospitals, transport providers, control centers, and health insurers to replace telephone-based booking with an integrated booking, dispatch, and billing workflow.

Ownership category

akta.pro rank

Product category

Healthcare Transportation Platform

NAICS

Taxi and Ridesharing Services (485310)

SIC

Transportation Services (4700)

akta.pro industry

PRIMARYTLAFAIAF

Non-Emergency Medical Transportation (NEMT) Ride-Hailing Platforms

Transportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Rideshare & Ride-Hailing Platforms (TNCs)

SECONDARYTLAFAIAA

On-Demand Ride-Hailing Aggregators (Multi-Sided TNC Marketplaces)

Transportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Rideshare & Ride-Hailing Platforms (TNCs)

SECONDARYTHAIAGAE

Accessible On-Demand & NEMT (Wheelchair/Paratransit Ride Services)

Travel & Hospitality/Rail, Bus & Ground Passenger Transport/On-Demand Ride Services (Taxi/Ride-hailing/Ridepooling)

Keywords

• Patient transportation platform
• Medical transport coordination
• Healthcare mobility services
• Non-emergency medical transport
• Patient logistics software

Headquarters

HQ city

Hanover

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Transaction Fees per Trip: MOXI charges a per-trip fee for each completed patient transportation. Different rates apply based on subscription tier (Basic: €1.59/trip, Plus: €0.99/trip, Premium: €0.79/trip). This is the primary revenue stream from transport service providers.
2. Subscription Fees: Monthly subscription fees for transport services (Basic: €0, Plus: €99, Premium: €399) and medical facilities (Free, Advanced: €199). Enterprise pricing is custom/quote-based.
3. Platform Commission for Healthcare Providers: Medical facilities including hospitals, clinics, and practices pay for platform access to coordinate patient transportation. The platform facilitates direct billing with health insurance companies.
4. Health Insurance Billing Facilitation: MOXI facilitates billing between patients, transport services, medical facilities, and health insurance companies, optimizing the approval and reimbursement process. Revenue derived from efficient processing of medical transportation claims.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

MOXI operates a digital platform that coordinates patient transportation by connecting patients, medical facilities (hospitals, clinics, practices), transport service providers (taxi, rental car, KTW ambulance), control centers, and health insurance companies. The platform enables online booking, real-time tracking, automatic vehicle matching based on mobility requirements, and streamlined insurance billing for medical transports. It is a multi-sided marketplace and coordination ecosystem primarily focused on the German healthcare market.

Product overview

MOXI is a comprehensive patient transportation platform that operates as a unified ecosystem connecting patients, medical facilities (hospitals, clinics, practices), transport services, control centers, and health insurance companies. The platform consists of a core booking and coordination system with multiple integrated modules: the MOXI Platform (web-based central system), MOXI App (patient mobile interface), MOXI Driver App and MOXI Operator (transport service tools), and specialized modules for hospitals (MOXI Hub, MOXI Call, MOXI Scanner, MOXI Approval, MOXI Academy) and control centers (MOXI Dispatch). Additional features include MOXI Chat for communication, MOXI Insights for analytics, and MOXI API Connect for system integration. The platform offers tiered pricing for different user segments: Basic/Plus/Premium for transport services, Free/Advanced/Pro for medical practices, and Enterprise plans for hospitals with custom pricing.

Differentiator

Problem solved

Functional benefit

Brands

• MOXI Dispatch: Central dispatch management platform for control centers to coordinate patient transportation in real-time
• MOXI Call
• MOXI Chat
• MOXI Scanner
• MOXI Approval
• MOXI Roadmap
• MOXI Hub

Products and services

• MOXI Platform (Core Coordination Platform) Central web-based platform that enables digital booking, real-time tracking, automatic vehicle matching, and insurance billing for medical patient transportation. Used by patients, hospitals, transport service providers, control centers, and health insurance companies across Germany.
• MOXI Patient App Mobile and web application for patients to book KTW ambulances, rental cars, and taxis for medical transportation, with live tracking of driver arrival and journey status.
• MOXI Dispatch (Control Center Edition) Dedicated dispatching platform for rescue and patient transport control centers featuring real-time availability overview, automatic KTW/taxi/rental car separation, optimized fleet utilization, and integration with existing ELS operations control systems.
• MOXI Enterprise for Hospitals Custom-priced Enterprise offering for hospitals providing unlimited user access, MOXI Hub dashboard, MOXI Call 24/7 telephone service, KIS Connect integration, MOXI Roadmap, individual onboarding, training materials (online/offline), and optional modules such as MOXI Scanner and MOXI Approval.
• MOXI Transport Service Plans (Basic/Plus/Premium) Tiered subscription offerings for taxi, rental car, and KTW transport service providers. Basic is entry-level (1 user); Plus is the most popular tier (10 users, MOXI Driver App, MOXI Operator, MOXI Insights, MOXI Approved, MOXI API Connect); Premium includes MOXI Dispolive Connect and MOXI Dispatch with unlimited users at the lowest per-trip rate.

Quantifiable outcome

• Elimination of telephone-based booking - patients book online or via app instead of making phone calls
• +3 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature11 records

Partnerships

One partnership is on record.

• Living Care Lab SchaumburgminorStrategic or Co-development PartnerPartnership established for MOXI's first office in Stadthagen. The Living Care Lab Schaumburg features exhibitions from startups focused on accessibility and inclusion in everyday life, providing a collaborative environment for companies working on barrier-free solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCNl9UtV80cpZB0i-pSX7jJw
• Xx.com/TeamMoxigmbh
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/bemoxie

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds4 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MOXI