Medxoom

Healthcare Benefits Engagement Softwaremedxoom.com

Medxoom was a healthcare technology company providing a mobile-first member experience platform that gave health plan members access to provider information, claims history, and plan communications; it served health plans, TPAs, and members until its 2025 asset acquisition by Zelis.

Company typePrivate
Founded2015
HeadquartersAtlanta, United States
Headcount1–10
GTM typeB2B
OfferingSoftware

What Medxoom does

Medxoom was a healthcare technology company that operated a mobile-first member experience platform designed to give healthcare members access to provider information, claim history, and plan communications via a single mobile interface. Founded in 2015 and headquartered in Atlanta, Georgia, the company served three primary customer segments: health plans, third-party administrators (TPAs), and individual members, addressing fragmentation in healthcare financial experiences and the lack of mobile-native tools for benefits management. Its core product combined a member-facing mobile application with backend functionality that surfaced provider directories, claims data, and communication tools.

The company's business model combined a captive subsidiary structure with external venture financing. Medxoom was owned by Allied Benefit Systems, LLC, a TPA that also served as its anchor customer; Allied retained a proprietary version of the software for internal use. The company raised approximately $13.68 million in external equity across three rounds between 2019 and 2022 from healthcare-focused investors including TTV Capital, Castellan Group, Las Olas Venture Capital, and Lattice Ventures. In October 2022, Medxoom executed a tuck-in acquisition of Benezon to broaden its product surface, and concurrently filed an SEC Form D for approximately $2.4 million tied to a business combination transaction.

In June 2025, Zelis acquired Medxoom's assets from Allied Benefit Systems, integrating the mobile-first member engagement technology into Zelis's broader healthcare financial platform that serves over 725 payer clients nationwide. Following the transaction, Medxoom ceased to operate as an independent entity.

Medxoom firmographics

Firmographics

Name: Medxoom
Legal name: Medxoom, Inc.
Website: https://medxoom.com
Company type: Private
Founded year: 2015
Operating status: Acquired
Headcount range: 1–10 employees
Short description: Medxoom was a healthcare technology company providing a mobile-first member experience platform that gave health plan members access to provider information, claims history, and plan communications; it served health plans, TPAs, and members until its 2025 asset acquisition by Zelis.
Ownership category
akta.pro rank

Medxoom industry classification

Industry

Product category: Healthcare Benefits Engagement Software
NAICS: Health Care and Social Assistance (62)
SIC: Hospital & Medical Service Plans (6324)
akta.pro primary industry: Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ)

Keywords

Healthcare benefits platform
Member engagement software
Mobile healthcare apps
Claims management platform
Health benefits administration

Where Medxoom is headquartered

Location

Headquarters

HQ city: Atlanta
HQ country: United States
HQ region: North America

Markets served

Medxoom business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Medxoom product offering

Product offering

Core offering

Medxoom provided a mobile-first member experience platform that delivered healthcare members a single mobile interface to access provider information, view claims history, and receive plan communications. The platform was licensed to health plans and third-party administrators (TPAs) to enhance their members' digital engagement and streamline healthcare financial interactions. Following Zelis's June 2025 acquisition of Medxoom's assets, the offering was integrated into Zelis's broader healthcare financial experience suite.

Product overview

Medxoom was a standalone mobile-first member experience platform offering. The product provided healthcare members with mobile access to provider directories, claims history, and communications tools. Following its acquisition by Zelis in June 2025, the technology was integrated into Zelis's broader healthcare financial platform to enhance their member engagement capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

Medxoom Mobile-First Member Experience Platform

Companies that use Medxoom

Customer profile

Segments3 records

Ideal customer profiles2 records

Medxoom technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Medxoom partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered core.

ZeliscoreStrategic or Co-development Partner · 3 June 2025Zelis acquired Medxoom's assets to enhance its mobile-first member experience platform. The integration enables improved access to provider information, claim history, and communications for members, health plans, and TPAs.
Allied Benefit Systems, LLCOthersAllied Benefit Systems, LLC was the third-party administrator that owned Medxoom prior to the acquisition by Zelis. Allied sold Medxoom's assets to Zelis while retaining its own proprietary version of the software for internal healthcare management technology use.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Medxoom competitors and assessment

Company assessment

Emerging players

Included Health: Integrated virtual care and care navigation platform serving members, employers, and health plans with personalized benefits and clinical guidance. Comparable to Medxoom in the member engagement and benefits navigation layer.
WEX Health: Cloud-based benefits administration platform for CDBs, HSAs, HRAs, and member-facing tools serving payers, TPAs, and employers. Comparable to Medxoom in providing member-facing digital experiences for benefits management.
HealthEquity: Consumer-directed benefit administrator offering HSAs, HRAs, and member engagement tools for benefits access. Comparable to Medxoom in providing members with digital access to benefits, claims, and healthcare account information.

Broad incumbents

Change Healthcare (now part of Optum): Large healthcare technology company offering revenue cycle management, payment integrity, and member engagement solutions to payers and providers. Comparable as a broad incumbent serving TPAs and health plans with overlapping engagement functionality.
Zelis: Healthcare financial technology company serving more than 770 payers with payment integrity, network solutions, payments, and member engagement. Directly relevant as the acquirer of Medxoom and a broader incumbent offering overlapping member engagement and communications capabilities.

Direct peers

bswift: Benefits administration technology provider offering enrollment, consumer-driven healthcare account administration, and member engagement tools. Comparable to Medxoom in addressing health plans, TPAs, and employers with mobile-enabled benefits experiences.
Accolade: Healthcare navigation and member engagement platform that combines technology with personalized advocacy. Comparable to Medxoom in helping health plan and employer members navigate benefits, claims, and provider access through a digital experience.
Quantum Health: Healthcare navigation and care coordination platform serving employers and health plans with member engagement, benefits guidance, and claims support. Directly comparable to Medxoom's benefits navigation and member experience focus.
Health Advocate (a West company): Healthcare advocacy and navigation platform helping members understand and use their benefits, resolve claims issues, and access care. Closely comparable to Medxoom in providing member-facing benefits guidance and engagement.
Benefitfocus (a Voya Financial business): Benefits administration platform serving health plans, TPAs, and employers with enrollment, member engagement, and benefits management tools. Directly comparable to Medxoom in serving the same buyer segments with similar benefits-navigation and member-experience functionality.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Medxoom financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Medxoom leadership team

Management profile

Number of profiles

Profiles1 record

Medxoom funding detail

Funding detail

Funding overview

Funding rounds3 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Medxoom M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medxoom

What does Medxoom do?

Is Medxoom a public or private company?

Medxoom is a private company. It is classified as venture growth investor backed and is currently acquired.

When was Medxoom founded?

Medxoom was founded in 2015. It employs 1 to 10 people.

Where is Medxoom based?

Medxoom is headquartered in Atlanta, United States, in the North America region.

Who are Medxoom's main competitors?

Emerging players on record are Included Health, WEX Health and HealthEquity. Broad incumbents are Change Healthcare (now part of Optum) and Zelis. Direct peers are bswift, Accolade, Quantum Health, Health Advocate (a West company) and Benefitfocus (a Voya Financial business).

Does Medxoom have an API?

No public API is recorded for Medxoom.

What industry is Medxoom in?

Medxoom's product category is Healthcare Benefits Engagement Software. Its primary akta.pro industry code is HLALADAJ, Care Navigation, Advocacy & Benefits Guidance Platforms. Its NAICS code is 62 and its SIC code is 6324.