New Jersey Department of Labor and Workforce Development

What New Jersey Department of Labor and Workforce Development does

The New Jersey Department of Labor and Workforce Development is a state government agency headquartered in Trenton, New Jersey, with 1,001-5,000 employees, founded in 1904 as part of the executive branch of the State of New Jersey. It administers statutory programs including Unemployment Insurance, Temporary Disability Insurance, Family Leave Insurance, career services, and workforce development for the state's workers, job seekers, and employers. Service delivery operates through a dual-channel model: a statewide physical network of One-Stop Career Centers providing in-person assistance, and the official NJ.gov online portal (myunemployment, myleavebenefits, career-services) offering digital self-service for claims filing, status tracking, and benefits management.

The agency's core technology stack centers on the Unemployment Insurance system, which is being modernized using $11.25 million in federal grant funding from the U.S. Department of Labor awarded in October 2023. The modernization produced a new UI Claim Application and claim status webpage with upgraded digital identity verification capabilities. Technology delivery is executed in partnership with the New Jersey Office of Information Technology (NJOIT), reflecting a state-internal IT ecosystem rather than commercial vendor dependence. The agency has no public API, SDK, or MCP endpoint disclosed, and operates no consumer-facing mobile application.

Revenue is not commercially generated. The agency is funded through state tax revenues and federal grants, with no direct pricing for residents accessing services. Its marketing and communications run through official state channels, including the NJ.gov portal, governor's press releases, and an email subscription service. Customer segments are horizontal: New Jersey workers and job seekers (primary) and New Jersey employers (secondary), both accessing services through self-service portals or One-Stop Career Centers.

Name

New Jersey Department of Labor and Workforce Development

Legal name

New Jersey Department of Labor and Workforce Development

Website

https://nj.gov

Company type

Private

Founded year

1904

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The New Jersey Department of Labor and Workforce Development is a state government agency administering unemployment insurance, temporary disability insurance, family leave insurance, career services, and workforce development programs for New Jersey workers, job seekers, and employers.

Ownership category

akta.pro rank

Product category

Government Workforce Services

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Vocational Rehabilitation Services (6243)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industries

Unemployment Insurance & Employment Support Benefits (BPAIAKAB), State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Workforce Support Services & Case Management (Coaching, Wraparound) (EDAAAOAK), Disability & Leave Administration (STD/LTD/FMLA/Paid Leave) (HLAEALAM)

Keywords

• Workforce development services
• Unemployment insurance administration
• Family leave insurance
• Career services
• Disability insurance benefits

Headquarters

HQ city

Trenton

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Distribution channels2 records

Marketing channels3 records

Core offering

The New Jersey Department of Labor and Workforce Development administers the state's unemployment insurance program providing financial assistance to displaced workers, family leave insurance for caregivers, and temporary disability insurance for non-work-related illnesses or injuries. It also operates career services and workforce development programs connecting job seekers with employment opportunities through One-Stop Career Centers and an online services portal.

Product overview

The New Jersey Department of Labor and Workforce Development offers a suite of workforce services centered around its unemployment insurance system. The core offerings include Unemployment Insurance (for displaced workers), Family Leave Insurance, and Temporary Disability Insurance. Supporting these are Career Services and Workforce Development programs that help connect job seekers with employment opportunities. The department operates One-Stop Career Centers throughout the state and has undertaken significant system modernization, including a new UI claim application launched in 2023 as part of an $11.25 million federal grant initiative.

Differentiator

Problem solved

Functional benefit

Products and services

• Unemployment Insurance The state's unemployment insurance program providing financial assistance to eligible workers who have lost their jobs, including claim filing, status tracking, and benefit payments.
• Family Leave Insurance State-provided insurance program offering benefits to eligible workers taking leave to care for a newborn, newly adopted child, or seriously ill family member.
• Temporary Disability Insurance Program providing benefits to workers who are unable to work due to a non-work-related illness or injury.
• Career Services Employment assistance services including job search support, career counseling, resume assistance, and connection to training programs through One-Stop Career Centers.
• Workforce Development Programs connecting job seekers with employment opportunities and employers with qualified candidates, including skills training and industry partnerships.
• UI Claim Application Online portal for filing unemployment insurance claims, accessing claim status, and managing unemployment benefits.

Quantifiable outcome

• New claim status webpage and modernized UI application launched
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• New Jersey Office of Information Technology (NJOIT)coreTechnology or IntegrationState IT agency supporting technology modernization efforts including the UI system upgrades and digital service delivery infrastructure

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• California Employment Development Department (EDD): California's state agency responsible for administering unemployment insurance, disability insurance, paid family leave, and workforce development services — directly comparable in scope and statutory role to the NJ Department of Labor and Workforce Development.
• New York State Department of Labor: Adjacent Northeast state labor agency administering unemployment insurance, workforce development, and labor standards enforcement — directly comparable in mission and program structure to the NJ DOLWD.
• Pennsylvania Department of Labor & Industry: Neighboring Mid-Atlantic state labor agency responsible for unemployment compensation, workforce development, workers' compensation, and labor law enforcement — directly comparable in regional labor market context.
• Texas Workforce Commission: State agency administering unemployment benefits, workforce development, and child-care services in Texas — directly comparable in statutory role, though operating at significantly larger scale.
• Florida Department of Commerce (formerly DEO): Florida's state agency administering reemployment assistance (unemployment), workforce development, and economic opportunity programs — directly comparable in core function set.
• Illinois Department of Employment Security: State agency administering unemployment insurance, job placement, and labor market information in Illinois — directly comparable in statutory program set and service delivery model.
• Massachusetts Executive Office of Labor and Workforce Development: Northeast state-level labor umbrella coordinating unemployment, workforce development, and labor standards agencies in Massachusetts — directly comparable in mission and program structure.
• Ohio Department of Job and Family Services: State agency administering unemployment compensation, workforce development, and family assistance programs in Ohio — directly comparable in integrating workforce and benefits functions within one agency.

Broad incumbents

• U.S. Department of Labor: Federal-level labor authority that funds and oversees state UI systems (including the $11.25M grant to NJ DOLWD) and sets national workforce policy — a broader incumbent that NJ DOLWD operates under.

Others

• National Association of State Workforce Agencies (NASWA): National membership organization representing state labor and workforce agencies — thematically adjacent as an industry association supporting the same peer set of state labor agencies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/NJLaborDept
• YouTubeyoutube.com/user/NewJerseyGovernment
• Facebookfacebook.com/NJGov
• LinkedInlinkedin.com/company/11036440

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments15 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Jersey Department of Labor and Workforce Development