Urgent Team Holdings, Inc.

What Urgent Team Holdings, Inc. does

Urgent Team Holdings, Inc. is a privately held, Nashville-headquartered operator of urgent and family care centers founded in August 2011. The company runs 80+ walk-in medical centers under eight distinct brands across five southeastern U.S. states (Tennessee, Arkansas, Alabama, Georgia, and Mississippi), with the majority of locations operated as joint ventures with regional health systems — Ascension Saint Thomas, Baptist Health, Washington Regional, and Huntsville Hospital — that anchor local brand recognition and clinical referral pipelines. The remaining centers operate under wholly-owned brand names including Urgent Team, Physicians Care, Baptist Urgent Care, and Sherwood Urgent Care.

The service portfolio spans urgent care for non-life-threatening injuries and illnesses, primary and family care, women's and men's health, occupational health, dermatology, medically-supervised weight loss, IV therapy, and on-site prescription dispensing (Instant RX, $10-$35 per prescription). Underlying technology is conventional urgent-care tooling: on-site X-ray and lab capabilities, electronic health records via the Intelichart patient portal, the registered Hold My Spot® online scheduling service mark, telemedicine/virtual visits, and tokenized Secure Pay pre-authorization — none of which constitutes proprietary AI/ML infrastructure. All centers hold Urgent Care Association Accreditation, and 14 centers carry Rural Health Clinic designations.

The business model is retail walk-in healthcare: high-volume, transactional, pay-per-visit revenue billed primarily through insurance (commercial, Medicare, Medicaid, TRICARE, VA) with a transparent self-pay program and a complementary B2B channel — PartneredWell™ — that delivers onsite, nearsite, and shared-site health center solutions to self-insured employers. The company is private-equity owned, reports annual revenue exceeding $100 million, and employs more than 1,000 people across its network and home office, with a stated growth target of 85 centers by 2027.

Name

Urgent Team Holdings, Inc.

Legal name

Urgent Team Holdings, Inc.

Website

https://urgentteam.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Short description

Urgent Team Holdings is a privately held, Nashville-based operator of 80+ urgent and family care centers across five southeastern U.S. states under eight brands, many co-branded with regional health systems, serving walk-in patients with insurance, self-pay, and employer-sponsored channels.

Ownership category

akta.pro rank

Product category

Walk-in Urgent and Family Healthcare

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG)

akta.pro secondary industries

Occupational & Employer-Sponsored Primary Care Clinics (HLAFAGAJ), Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)

Keywords

• Urgent care services
• Walk-in medical care
• Primary family care
• Occupational health
• Employer health solutions

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Patient Visit Revenue: Revenue generated from patient visits across 80+ urgent care centers. Billed through insurance (commercial plans, Medicare, Medicaid, TRICARE, VA, state-specific plans) or collected as self-pay. Cost structure positioned at 1/8 to 1/10 the cost of typical emergency room charges.
2. Self-Pay Program: Single upfront visit fee for uninsured patients. Alternative to insurance-based billing.
3. PartneredWell™ Employer Health Solutions: Population health management division providing onsite, nearsite, and shared-site health centers to employers. Revenue from employer contracts for occupational health, primary care, condition management, and care coordination services.
4. Instant RX Prescription Dispensing: In-center prescription dispensing service for commonly prescribed medications. Prices range from $10 to $35 per prescription. Credit card payment only. Not available for Medicare, Medicaid, or TRICARE patients.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Urgent Team Holdings operates 80+ walk-in urgent and family care centers across five southeastern U.S. states under eight co-branded regional brands. Services include treatment of non-life-threatening injuries and illnesses, primary and family care, occupational health, preventive wellness, women's and men's health, dermatology, weight-loss management, school/sports physicals, IV therapy, and on-site prescription dispensing. The company also runs a PartneredWell division providing onsite, nearsite, and shared-site health centers for self-insured employers.

Product overview

Urgent Team Holdings operates a multi-brand urgent and family care platform consisting of 80+ walk-in medical centers across five southeastern states under eight distinct regional brands. The core service portfolio includes urgent care for non-life-threatening conditions, primary and family care, occupational health, wellness/preventive care, and specialized services such as dermatology, weight loss management, and on-site prescription dispensing. The company differentiates through integrated patient engagement tools including the Hold My Spot online scheduling system, Telemedicine virtual visits, and an Intelichart-based patient portal. PartneredWell extends the platform into employer-sponsored population health management. The eight sub-brands operate under local health system partnerships, including Ascension Saint Thomas, Baptist Health, Washington Regional, and Huntsville Hospital.

Differentiator

Problem solved

Functional benefit

Brands

• PartneredWell: Population health management division of Urgent Team providing onsite, near site, and shared site health solutions for employers, including urgent and primary care, occupational health services, condition management, and personalized care coordination.

Products and services

• Urgent Care Walk-in medical care for non-life- or limb-threatening injuries and illnesses including bites, burns, cuts, fractures, sprains, and respiratory conditions, with on-site lab testing, X-ray, and suturing capabilities. For individuals seeking same-day care without appointments.
• Primary & Family Care Comprehensive family medical services including treatment for allergies, asthma, infections, illnesses, and preventive care with immunizations and vaccinations. For individuals and families seeking primary care.
• Women's Health Women's health services including annual physicals, breast exams, contraceptive counseling, pelvic exams, Pap smears, HPV and STI screening, and nutrition counseling.
• Men's Health Men's health services including annual wellness exams with screenings for blood pressure, cholesterol, diabetes, testosterone, and cancer risk assessment.
• Occupational Health Workforce health services including pre-employment physicals, DOT physicals, drug screenings, audiometry, spirometry, EKG, X-rays, and workplace injury treatment. For employers and employees needing work-related health services.
• Wellness Care Preventive and wellness services including vaccinations, physicals, cholesterol tests, laboratory services, COVID-19 testing, EKG, STI testing, and vision screening.
• Monitoring & Management Ongoing health condition management including monitoring for asthma, chronic bronchitis, diabetes, gout, hypertension, hypothyroidism, back pain, and osteoarthritis.
• School, Sports & Camp Physicals Physical examinations for school, camp, and sports program requirements including medical history review, vision checks, and immunization verification. Priced at $20 per physical.
• Dermatology Services Skin and nail disorder services available at select centers including skin cancer screening, eczema treatment, psoriasis care, wart removal, biopsy, and cryotherapy.
• Medically-Supervised Weight Loss Clinically supervised weight loss program including blood work, EKG testing, hormone monitoring, appetite suppression medication, regular follow-ups, and personalized diet and exercise guidance.
• Instant RX On-site prescription dispensing for frequently prescribed medications including antibiotics, antihistamines, steroids, muscle relaxers, and pain relievers at select centers. Prices range from $10 to $35 per prescription.
• IV Therapy Intravenous therapy services for hydration, nutrient delivery, and treatment of various conditions.
• Telemedicine / Virtual Visits Virtual healthcare visits allowing patients to consult with providers remotely via video from home. Available across center locations.
• PartneredWell Employer Health Solutions Population health management division providing onsite, nearsite, and shared-site health centers for self-insured employers. Includes occupational health, primary care, condition management, and care coordination services.

Quantifiable outcome

• Cost of care at 1/8 to 1/10 the cost of typical Emergency Room charges
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• Ascension Saint ThomascoreStrategic or Co-development PartnerJoint venture partnership operating 17 Ascension Saint Thomas Urgent Care locations throughout Tennessee. Centers carry the Ascension Saint Thomas brand and benefit from the health system's clinical integration and patient referral network.
• Baptist HealthcoreStrategic or Co-development PartnerJoint venture partnership operating 22 Baptist Health Urgent Care locations throughout Arkansas. Centers carry the Baptist Health brand with evening and weekend hours, walk-ins welcome.
• Washington RegionalcoreStrategic or Co-development PartnerJoint venture partnership operating 7 Washington Regional Urgent Care locations throughout Arkansas. Provides quality walk-in urgent care under the Washington Regional health system brand.
• Huntsville HospitalcoreStrategic or Co-development PartnerJoint venture partnership operating 9 Huntsville Hospital Urgent Care locations in Alabama. Centers benefit from the Huntsville Hospital health system brand and clinical affiliations.
• Insurance Providers (Commercial, Medicare, Medicaid, TRICARE, VA)coreOthersIn-network provider relationships with major insurance plans including commercial insurance, TRICARE, VA, Medicare, Medicaid, and state-specific plans (Wellpoint/Amerigroup, Ambetter). Accepts cash, checks, credit cards, and Health Savings Account cards.
• PartneredWell™ (Internal Division)coreStrategic or Co-development PartnerPopulation health management division providing onsite, nearsite, and shared-site health center solutions for employers. Partners with organizations to provide employees and dependents with urgent care, primary care, occupational health, and care coordination services.

Scale indicators9 records

Recent moves11 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/UrgentTeam
• LinkedInlinkedin.com/company/2543818/admin
• Xx.com/urgentteam

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries8 records

Funding overview

Funding rounds4 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Urgent Team Holdings, Inc.