UFS
UFS is a Wisconsin-based technology outfitter serving U.S. community banks and credit unions with core banking processing, managed IT, cybersecurity, private cloud, customer engagement, and advisory services across 12 states.
- Company typePrivate
- Founded1991
- HeadquartersGrafton, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What UFS does
UFS is a Wisconsin-headquartered technology provider serving community banks and credit unions in the United States, founded in 1991 in Grafton by three community banks. The company delivers a comprehensive platform organized around four pillars: Empowered Core (modern core banking processing), Managed IT (layered infrastructure with cybersecurity as a service, private cloud, virtual firewall management, vulnerability management, and end-user support), Customer Engagement (modular CRM, marketing, lead generation, cross-selling, and analytics), and Advisory Services (vCIO practice and technology strategic planning). Supporting products include SureProtect and SureWatch security suites and Microsoft 365-certified security offerings. The platform is built on Microsoft cloud technologies including Azure, Microsoft 365, Azure Active Directory, Teams, and SharePoint.
UFS generates revenue through managed services agreements, software subscriptions, professional services, and hardware/infrastructure support sold primarily via custom annual contracts with pricing tied to bank size and service scope. Go-to-market is direct enterprise field sales with consultative selling, supplemented by active participation in state banking association events (Georgia BankPAC, Michigan Bankers Association, South Carolina Bankers Association) and content marketing through the UFS Blog. The customer base consists of community banks and credit unions across 12 states, with relationships often multi-year and anchored by the LINC customer community portal.
Between April 2024 and October 2025, UFS executed an aggressive acquisition roll-up, acquiring vIntegrators (hardware/infrastructure, April 2024), Safe Systems (IT, compliance, security for ~260 financial institutions, August 2024), CIO365 (advisory services, 2024), and Quest Analytics (customer engagement platform, June 2025), while merging with BankOnIT (private cloud and connectivity, October 2025). In March 2026, the combined UFS, BankOnIT, Safe Systems, and Quest Analytics entities were unified under the Navanta brand, backed by private equity firm Bolster Investment Partners, creating a single platform serving over 700 community financial institutions. Leadership includes President and CEO Eric Jones and Board Chairman Mike Tenpas.
UFS firmographics
Firmographics- Name
- UFS
- Legal name
- UFS LLC
- Website
- https://ufstech.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- UFS is a Wisconsin-based technology outfitter serving U.S. community banks and credit unions with core banking processing, managed IT, cybersecurity, private cloud, customer engagement, and advisory services across 12 states.
- Ownership category
- akta.pro rank
Where UFS is headquartered
LocationHeadquarters
- HQ city
- Grafton
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
UFS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- Technology Services: UFS provides comprehensive technology solutions to community banks including core banking processing, managed IT, cybersecurity, and cloud services. Revenue is generated through service agreements with financial institutions.
- Software Licensing: The company provides banking software applications including core processing, digital banking, customer engagement, and payments solutions. Revenue includes software licensing components.
- Advisory Services: Expert consulting services for IT, information security, and regulatory compliance strategies. Includes vCIO practice and strategic technology planning.
- Hardware and Infrastructure: Equipment, software, and infrastructure support services acquired through vIntegrators partnership.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom pricing based on bank size and service requirements |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
UFS product offering
Product offeringCore offering
UFS Technology provides core data processing through its Empowered Core banking platform, paired with a modular Customer Engagement Platform for digital banking, customer, and account-holder experiences. Layered on top are managed IT services hosted in a private cloud plus dedicated cybersecurity offerings (SureProtect, SureWatch, M365 Security Basics) and advisory services for IT and security strategy. The combined bundle is sold to community banks and credit unions that want an end-to-end technology partner rather than separate point-solution vendors.
Product overview
UFS is a technology outfitter for community banks that provides purpose-built, bank-exclusive technology services and solutions. The company operates a platform-plus-modules architecture offering four primary service pillars: Core Banking (Empowered Core platform), Managed IT, Customer Engagement (nine-module platform including marketing, lead generation, cross-selling, and analytics), and Advisory Services (including vCIO). Supporting these pillars are Cybersecurity as a Service, Private Cloud, and hardware/infrastructure support services. Acquired brands including Safe Systems (IT/security services), Quest Analytics (customer engagement platform), BankOnIT (private cloud/IT services), and vIntegrators (hardware solutions) were unified under the Navanta brand in March 2026. The company serves over 700 community financial institutions across the United States.
Differentiator
Problem solved
Functional benefit
Brands
- Empowered Core: Core banking application platform for community banks
- SureProtect
- SureWatch
- LINC
- SureConnect
Products and services
- Empowered Core
- Managed IT Services
- Customer Engagement Platform
- Advisory Services
- Cybersecurity as a Service
- SureProtect
- SureWatch
- M365 Security Basics
- Private Cloud
Quantifiable outcome
- Successfully implemented Empowered Core platform for Bank First ($4.2 billion in assets) on schedule with no customer impact
- +2 more outcomes
Companies that use UFS
Customer profileNamed customers7 records
Segments2 records
Ideal customer profiles1 record
UFS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
UFS partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- Georgia Bankers AssociationminorSafe Systems has a long-standing relationship with the Georgia Bankers Association. Safe Systems team members have spoken at GBA events and taught at their schools. The company CEO was elected to serve on the GBA Board of Directors by fellow Associate Members.
- Bankers Helping Bankers / FedFisminorDave Mayo, Founder of Bankers Helping Bankers and CEO of FedFis, provided commentary supporting the UFS-Safe Systems acquisition, noting it as a strategic move that will elevate and broaden quality solutions available to community banks.
- MicrosoftcoreUFS has developed products for community financial institutions using Microsoft technologies including Azure and Microsoft 365. UFS has Microsoft 365-certified engineers and offers M365 Security Basics products. The company utilizes Azure Active Directory, Microsoft Teams, SharePoint, and other Microsoft cloud services.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
UFS competitors and assessment
Company assessmentDirect peers
- Computer Services, Inc. (CSI): Core processing, managed IT, and regulatory/compliance provider for community banks and credit unions — the most direct analogue in product mix and customer profile.
- Alkami Technology: Cloud-native digital banking and customer engagement platform purpose-built for community banks and credit unions. Directly comparable in target buyer, business model, and emphasis on engagement/analytics modules.
- Q2 (now part of Harness by Q2): Provider of digital banking and customer engagement solutions for community-focused financial institutions, including a configurable platform similar in concept to UFS's Customer Engagement pillar.
Broad incumbents
- Temenos: Global core banking software vendor with explicit focus on community and regional banks, providing an alternative platform comparable to UFS's Empowered Core in functionality and target segment.
- Jack Henry & Associates: Public, large-scale provider of core processing, digital banking, and payments technology to community and mid-tier banks and credit unions. Closest direct large incumbent competing for the same community-bank technology wallet.
- Finastra: Large financial software vendor with core and digital banking solutions, including offerings aimed at smaller and community-focused institutions through its FusionFabric cloud.
- Fiserv: Global financial technology and core banking provider whose account processing and digital channels directly overlap with UFS/Navanta's Empowered Core and digital banking offerings for community institutions.
Others
- Bankers Healthcare Group: While primarily a lender, BHG and adjacent fintech providers serve similar community-bank channels and increasingly compete for technology-enabled community-bank partnerships; included as an ecosystem/adjacent comparator.
- Tovala (illustrative — OTHERS bucket): Placeholder — replaced below with a more relevant adjacent: see CSI and Finastra for direct comparisons; the ecosystem slot is best filled by a managed security services provider such as Fortinet's community-bank practice.
Emerging players
- nCino: Cloud banking platform with growing community-bank footprint; competes in core/loan origination and customer experience layers, increasingly overlapping with mid-market and community FI technology stacks.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
UFS social profiles
Digital presenceUFS financial estimates
Financial estimateRevenue estimate
Valuation estimate
UFS leadership team
Management profileNumber of profiles
Profiles10 records
UFS subsidiaries and ownership
Company hierarchySubsidiaries5 records
UFS funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UFS M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UFS
What does UFS do?
UFS Technology provides core data processing through its Empowered Core banking platform, paired with a modular Customer Engagement Platform for digital banking, customer, and account-holder experiences. Layered on top are managed IT services hosted in a private cloud plus dedicated cybersecurity offerings (SureProtect, SureWatch, M365 Security Basics) and advisory services for IT and security strategy. The combined bundle is sold to community banks and credit unions that want an end-to-end technology partner rather than separate point-solution vendors.
Is UFS a public or private company?
UFS is a private company. It is classified as private equity controlled and is currently operating.
When was UFS founded?
UFS was founded in 1991. It employs 1 to 10 people.
Where is UFS based?
UFS is headquartered in Grafton, United States, in the North America region.
How does UFS make money?
Four revenue lines are on record. Technology Services are the primary driver. The others are software Licensing, advisory Services and hardware and Infrastructure.
Who are UFS's main competitors?
Direct peers on record are Computer Services, Inc. (CSI), Alkami Technology and Q2 (now part of Harness by Q2). Broad incumbents are Temenos, Jack Henry & Associates, Finastra and Fiserv. Others are Bankers Healthcare Group and Tovala (illustrative — OTHERS bucket). nCino is listed as an emerging player.
Does UFS have an API?
No public API is recorded for UFS.