Fixer
Fixer is a Chicago-based digital home services platform, founded in 2017, that connects homeowners with insured, licensed contractors for repair and maintenance tasks via upfront AI-assisted pricing and a paid annual membership offering discounts and concierge service.
- Company typePrivate
- Founded2017
- HeadquartersChicago, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Fixer does
Fixer is a Chicago-based home services platform founded in 2017 that connects residential homeowners with independent licensed contractors for a range of trade services including carpentry, electrical, plumbing, HVAC, painting, exterior work, and handyman tasks. The platform operates two booking pathways: a 'Book Now' option with upfront fixed pricing for smaller, common projects and a 'Get an Estimate' option that uses AI-powered analysis of customer-uploaded photos and descriptions, followed by professional human review, to generate tailored pricing for larger or more complex jobs. Service delivery is handled by insured, background-checked, licensed Fixers ('licensees of Fixer Group Inc.') across the greater Chicago metropolitan area, with a one-year workmanship warranty backing all labor.
The company's business model combines usage-based hourly service fees ($139/hour non-members, $119/hour members) with a recurring $199/year membership that provides 15% discounts, priority scheduling, and personal concierge services. The platform is accessed through fixer.com and the pro-app.fixer.com booking interface, supporting a self-serve direct-to-consumer go-to-market motion with digital marketing, customer reviews, and seasonal promotions as primary acquisition channels. Fixer markets itself as 'Chicagoland's #1 home repair and maintenance company,' supported by 65,000+ completed jobs and 35,000+ five-star reviews.
As of 2025, the assets of the company were purchased by Fixer Group Inc., marking a complete ownership transition while preserving the original brand and mission. The company remains privately held with 11-50 employees, has raised approximately $5 million in disclosed funding across multiple rounds (notably a $4 million Series 2 round in 2018 led by Founder Collective), and operates under registered trademarks dating from 2021. There are no disclosed headquarters personnel, partnerships, or institutional investors beyond the rounds summarized above, and revenue figures are not publicly disclosed.
Fixer firmographics
Firmographics- Name
- Fixer
- Legal name
- Fixer Group Inc.
- Website
- https://fixer.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fixer is a Chicago-based digital home services platform, founded in 2017, that connects homeowners with insured, licensed contractors for repair and maintenance tasks via upfront AI-assisted pricing and a paid annual membership offering discounts and concierge service.
- Ownership category
- akta.pro rank
Fixer industry classification
Industry- Product category
- Home Repair & Maintenance Services
- NAICS
- Other Personal and Household Goods Repair and Maintenance (81149)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- General Punch-List & Move-In/Move-Out Repairs (HSAGAAAO)
Keywords
Where Fixer is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Fixer business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Marketing or Sales, Technology or R&D, Personnel, Others
Revenue model
- Hourly Service Fees: Fixer charges customers on an hourly basis for home repair and maintenance services. Standard rate is $139 per hour for non-members and $119 per hour for members. Additional services beyond Book Now projects are billed at the same hourly rates.
- Annual Membership Subscription: Fixer offers a $199 per year membership that provides 15% discounts on all services, priority scheduling, a personal concierge, and a money-back guarantee if savings don't exceed the annual fee.
- Book Now Project Pricing: Fixed upfront pricing for common smaller projects booked through the Book Now option, with transparent pricing shown before scheduling.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Standard hourly rate for non-members |
| Subscription | Annual | Discounted hourly rate for members |
| Unit Pricing | Pay-as-you-go | Book Now fixed pricing |
| Other | Pay-as-you-go | Service cancellation fee |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Fixer product offering
Product offeringCore offering
Fixer provides on-demand home repair and maintenance services to residential homeowners in the Chicago metropolitan area through a self-serve digital platform. Customers can book smaller projects via Book Now with upfront fixed pricing or larger projects via Get an Estimate, which uses AI-powered analysis of uploaded photos combined with professional human review to generate tailored estimates. Services are delivered by background-checked, insured, licensed contractors covering carpentry, electrical, plumbing, HVAC, painting, exterior work, and general handyman tasks.
Product overview
Fixer operates as a digital home services marketplace connecting homeowners with independent licensed contractors. The core offering consists of two booking pathways: the 'Book Now' option for smaller projects with transparent upfront pricing, and the 'Get an Estimate' option for larger projects using AI-powered analysis with human professional review. An optional Fixer Membership ($199/year) adds a 15% discount on all services, priority scheduling, and a personal concierge service. All services are delivered by insured, background-checked, licensed professionals and backed by a one-year workmanship warranty.
Differentiator
Problem solved
Functional benefit
Products and services
- Fixer Home Services Platform Self-serve web platform at fixer.com and pro-app.fixer.com that lets Chicago-area residential homeowners book home repair and maintenance services in two ways: Book Now for predefined smaller projects with upfront fixed pricing, and Get an Estimate for larger or unique jobs where customers upload photos and descriptions and receive an AI-assisted estimate reviewed by a professional before scheduling. Services are delivered on-site by vetted, licensed, insured contractors covering carpentry, electrical, plumbing, HVAC, painting, exterior work, and handyman tasks, with text updates, electronic invoicing, credit card payment, and a one-year workmanship warranty.
- Fixer Membership Optional annual subscription at $199 per year targeted at residential homeowners who want ongoing engagement with Fixer. Membership delivers a 15% discount on all services (reducing the hourly rate from $139 to $119), priority scheduling with a preferred Fixer, a personal concierge who books and coordinates visits, requests and compares estimates for larger jobs, and creates tailored home maintenance plans. Members are protected by a money-back guarantee that refunds the annual fee if savings do not exceed it.
Quantifiable outcome
- 65,000+ jobs completed successfully with satisfaction guarantee
- +2 more outcomes
Companies that use Fixer
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Fixer technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature1 record
Fixer partnerships and signals
Strategic signalScale indicators4 records
Recent moves7 records
Expansion highlights5 records
Fixer competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Fixer social profiles
Digital presenceFixer financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fixer leadership team
Management profileNumber of profiles
Profiles2 records
Fixer funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fixer M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fixer
What does Fixer do?
Fixer provides on-demand home repair and maintenance services to residential homeowners in the Chicago metropolitan area through a self-serve digital platform. Customers can book smaller projects via Book Now with upfront fixed pricing or larger projects via Get an Estimate, which uses AI-powered analysis of uploaded photos combined with professional human review to generate tailored estimates. Services are delivered by background-checked, insured, licensed contractors covering carpentry, electrical, plumbing, HVAC, painting, exterior work, and general handyman tasks.
Is Fixer a public or private company?
Fixer is a private company. It is classified as unknown and is currently operating.
When was Fixer founded?
Fixer was founded in 2017. It employs 11 to 50 people.
Where is Fixer based?
Fixer is headquartered in Chicago, United States, in the North America region.
How does Fixer make money?
Three revenue lines are on record. Hourly Service Fees are the primary driver. The others are annual Membership Subscription and book Now Project Pricing.
Does Fixer have an API?
No public API is recorded for Fixer.
What industry is Fixer in?
Fixer's product category is Home Repair & Maintenance Services. Its primary akta.pro industry code is HSAGAAAO, General Punch-List & Move-In/Move-Out Repairs. Its NAICS code is 81149 and its SIC code is 7600.