EMRO
EMRO (KOSDAQ: 058970) is a Korean AI-based supply chain management software vendor offering the global SRM SaaS platform Caidentia, jointly developed with Samsung SDS, to 600+ enterprises across automotive, semiconductor, energy, steel, and defense industries.
- Company typePublic
- Founded2000
- HeadquartersYongdungpo, South Korea
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What EMRO does
EMRO (주식회사 엠로; KOSDAQ: 058970), founded in 2000 in Seoul, South Korea, is a supply chain management software vendor specializing in AI-powered procurement and supplier relationship management (SRM). The company has held the No. 1 position in Korea's SRM market since 2015 and serves 600+ major domestic and international enterprises across automotive, electronics/semiconductor, steel, energy, construction, defense, healthcare, and public sector verticals — including all major Korean conglomerates (Samsung, Hyundai Motor Group, LG, SK, Posco, Hanwha) and Korea Electric Power Corporation. EMRO went public on KOSDAQ in August 2021 and has delivered seven consecutive years of record revenue, reaching 839.8 billion KRW (~US$620M) in FY2025.
The company's core product is Caidentia, a global SRM SaaS platform jointly developed with Samsung SDS, covering Design-to-Source, Source-to-Contract, Procure-to-Pay, Supplier Management, and Data Analysis modules. The on-premise/cloud-ready SMARTsuite v10.0 (released 2024) and the subscription-based emroCloud (launched 2019) serve as the broader product family. AI is embedded throughout: Agentic AI agents execute multi-step procurement workflows via natural language input, RAG retrieves information from procurement documents, NLP (the patented SMART Item Doctor, granted in the US, Korea, and Japan) classifies item data, and predictive analytics optimize BOM costs. The platform supports the Model Context Protocol (MCP) for external system integration and holds SOC2 Type2 and ISO/IEC 27001/27017/27018 certifications.
EMRO monetizes through software licenses, cloud subscriptions, recurring technical/support fees, and system integration services. In 2025, technology-based revenue (software + cloud + technical fees) reached 339.8 billion KRW, up 29.3% YoY and representing 40.5% of total revenue — a clear mix-shift toward recurring streams. Distribution combines a direct enterprise sales force for the Korean market with a strategic channel partnership through Samsung SDS, which acquired a 33.39% equity stake in March 2023 (increased to ~37% by July 2024) for ~US$86M, providing global enterprise reach. A 59-partner implementation ecosystem (up 40% in 2025) and the BUYBLE procurement community (3,000+ members) round out the go-to-market.
EMRO firmographics
Firmographics- Name
- EMRO
- Legal name
- Emro., Incorporated
- Website
- https://emro.co.kr
- Company type
- Public
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- EMRO (KOSDAQ: 058970) is a Korean AI-based supply chain management software vendor offering the global SRM SaaS platform Caidentia, jointly developed with Samsung SDS, to 600+ enterprises across automotive, semiconductor, energy, steel, and defense industries.
- Ownership category
- akta.pro rank
EMRO industry classification
Industry- Product category
- Supply Chain Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Catalog & eProcurement Enablement (Punchout, Item Master) (BPAAAJAI)
Keywords
Where EMRO is headquartered
LocationHeadquarters
- HQ city
- Yongdungpo
- HQ country
- South Korea
- HQ region
- Asia
Offices1 record
Markets served
EMRO business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software License Revenue: One-time or recurring licensing fees for SMARTsuite and Caidentia solutions. 2025 software license revenue reached 97.5 billion KRW, up 18.1% YoY.
- Cloud Service Revenue (emroCloud): Subscription-based cloud service fees for accessing procurement solutions. 2025 cloud service revenue was 61.3 billion KRW, growing 13.6% YoY.
- Technical Fees/Royalties: Annual technical support, maintenance, and upgrade fees from existing customers. 2025 technical fees reached 181.1 billion KRW, up 43.2% YoY - demonstrating strong lock-in effect.
- System Integration/Implementation Projects: Professional services for custom procurement system implementations, including PI consulting, system configuration, and deployment for enterprise customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SaaS subscription model with per-user or enterprise-wide licensing options implied |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels10 records
EMRO product offering
Product offeringCore offering
EMRO develops and sells AI-based Supply Chain Management (SCM) and Supplier Relationship Management (SRM) software for enterprise procurement. Its flagship product is the Caidentia global SRM SaaS platform, which automates the entire procurement lifecycle from Design to Source, Source to Contract, Procure to Pay, and Supplier Management using Agentic AI, NLP, RAG, and patented item-classification technology. EMRO also offers the on-premise SMARTsuite suite and emroCloud subscription service, supported by implementation, consulting, and partner enablement services.
Product overview
EMRO offers a comprehensive AI-based procurement and supply chain management software portfolio. The flagship product is Caidentia, a global SRM SaaS platform developed with Samsung SDS that provides end-to-end procurement automation across Design to Source, Source to Contract, and Procure to Pay modules. Supporting the SaaS platform are on-premise/cloud-ready SMARTsuite v10.0 and cloud-based emroCloud service. Key AI-powered capabilities include autonomous AI agents, RAG-based knowledge retrieval, natural language processing for document generation, and predictive analytics for cost optimization. The ecosystem includes BUYBLE community platform for procurement professionals, EMRO Partner Portal for partner management, and EMRO Campus for training and certification. The company serves over 600 domestic and international enterprises across automotive, semiconductor, energy, construction, and steel industries.
Differentiator
Problem solved
Functional benefit
Brands
- Caidentia: AI-based global SRM SaaS solution covering Design to Source, Source to Contract, Procure to Pay, Supplier Management, and Data Analysis modules; jointly developed with Samsung SDS; SOC2 Type2 and ISO/IEC 27001/27017/27018 certified
- BUYBLE (바이블)
- SMARTsuite
- emroCloud
Products and services
- Caidentia AI-based global SRM (Supplier Relationship Management) SaaS platform providing end-to-end procurement automation from Design to Source, Source to Contract, and Procure to Pay, with Agentic AI capabilities for autonomous procurement task execution. Developed jointly with Samsung SDS and certified to SOC2 Type2 and ISO/IEC 27001/27017/27018 standards.
- SMARTsuite On-premise/cloud-ready enterprise supply chain management software providing integrated procurement processes including estimation, sourcing, supplier management, and contract management. Version 10.0 includes enhanced direct procurement and AI features.
- emroCloud Cloud-based SaaS procurement system providing standardized, affordable procurement functionality via subscription model. Enables rapid deployment with flexible integration to existing systems.
- BUYBLE (바이블) Online community platform for procurement professionals providing market data, news, seminars, vendor information for over 3,000 companies, and the 'Global Briefing' service with exchange rates and commodity prices.
- EMRO Partner Portal Integrated partner communication platform for partner registration, management, evaluation, and project status tracking. Supports partner training and certification programs.
- EMRO Campus Online education platform providing procurement training courses, solution certification programs, and developer training for Caidentia and SMARTsuite.
Quantifiable outcome
- 90% on-time project delivery rate achieved
- +7 more outcomes
Companies that use EMRO
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles3 records
EMRO technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability9 records
Feature6 records
EMRO partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Samsung SDScoreJoint development of Caidentia SRM SaaS solution. Samsung SDS contributes global distribution while EMRO provides AI-based procurement technology. Partnership enables EMRO's expansion into North American and European markets.
- Samsung SDScoreSamsung SDS serves as primary channel partner for global market expansion, selling Caidentia SRM SaaS solution to international enterprise customers including a major PC/server manufacturer in North America.
- o9 SolutionsminorCollaboration on integrated SCM SaaS platform development for global markets (mentioned in 2024 context)
Scale indicators11 records
Recent moves7 records
Expansion highlights6 records
EMRO competitors and assessment
Company assessmentDirect peers
- Coupa Software: Coupa is a direct SRM/procurement SaaS competitor to EMRO's Caidentia platform, serving large global enterprises with similar Source-to-Pay workflows and supplier management capabilities (now part of Thoma Bravo's portfolio).
- Jaggaer: Jaggaer is a direct SRM/procurement SaaS peer focused on Source-to-Pay, supplier management, and analytics for large enterprises — overlapping heavily with EMRO's Caidentia modules.
- Ivalua: Ivalua provides a unified procurement platform spanning SRM, Sourcing, Contract Management, and Supplier Risk — a comparable direct competitor to Caidentia in the enterprise procurement SaaS category.
- GEP: GEP delivers AI-powered procurement and supply chain software (SMART by GEP) covering Source-to-Pay and supplier management, directly comparable to EMRO's Caidentia for global enterprise buyers.
- Basware: Basware is an AP automation and procurement SaaS provider competing with the Procure-to-Pay portion of EMRO's Caidentia, particularly in mid-market and European enterprise segments.
- Corcentric: Corcentric (including the former Determine platform) provides source-to-pay and contract lifecycle management SaaS, comparable to EMRO's Caidentia for enterprise procurement digitization.
- Zycus: Zycus offers an AI-driven Source-to-Pay platform (Merlin AI) directly comparable to EMRO's Caidentia in agentic procurement, supplier management, and contract analytics for global enterprises.
Broad incumbents
- SAP Ariba: SAP Ariba is the dominant global procurement/SRM suite with deep ERP integration, directly competing with EMRO's Caidentia for enterprise procurement modernization deals, especially among large multinationals.
- Oracle Procurement Cloud: Oracle's Procurement Cloud is part of Oracle's broader ERP suite, competing with EMRO for enterprise procurement deals where Oracle ERP is the system of record, particularly among global Fortune 500 buyers.
Emerging players
- o9 Solutions: o9 Solutions offers an AI-powered integrated business planning platform; while broader than EMRO's SRM focus, it overlaps in supply chain decision intelligence and is already a partner of EMRO.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
EMRO social profiles
Digital presenceEMRO compliance and trust
Trust signalCompliance5 records
EMRO financial estimates
Financial estimateRevenue estimate
Valuation estimate
EMRO leadership team
Management profileNumber of profiles
Profiles1 record
EMRO funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EMRO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EMRO
What does EMRO do?
EMRO develops and sells AI-based Supply Chain Management (SCM) and Supplier Relationship Management (SRM) software for enterprise procurement. Its flagship product is the Caidentia global SRM SaaS platform, which automates the entire procurement lifecycle from Design to Source, Source to Contract, Procure to Pay, and Supplier Management using Agentic AI, NLP, RAG, and patented item-classification technology. EMRO also offers the on-premise SMARTsuite suite and emroCloud subscription service, supported by implementation, consulting, and partner enablement services.
Is EMRO a public or private company?
EMRO is a public company. It is classified as public and is currently operating.
When was EMRO founded?
EMRO was founded in 2000. It employs 251 to 500 people.
Where is EMRO based?
EMRO is headquartered in Yongdungpo, South Korea, in the Asia region.
How does EMRO make money?
Four revenue lines are on record. Software License Revenue is the primary driver. The others are cloud Service Revenue (emroCloud), technical Fees/Royalties and system Integration/Implementation Projects.
Who are EMRO's main competitors?
Direct peers on record are Coupa Software, Jaggaer, Ivalua, GEP, Basware, Corcentric and Zycus. Broad incumbents are SAP Ariba and Oracle Procurement Cloud. o9 Solutions is listed as an emerging player.
Does EMRO have an API?
Yes. EMRO's AI Agent functionality supports MCP (Model Context Protocol) integration, enabling AI agents to access internal and external resources, make API calls, utilize tools, and connect with external systems and data. The MCP functionality allows AI agents to retrieve information and execute actions across various resources.
What industry is EMRO in?
EMRO's product category is Supply Chain Management Software. Its primary akta.pro industry code is BPAAAJAI, Catalog & eProcurement Enablement (Punchout, Item Master). Its NAICS code is 513210 and its SIC code is 7372.