Mailprotector
Mailprotector is a private email security vendor founded in 2000, selling exclusively through 1,000+ MSP channel partners and offering zero trust threat protection, invisible encryption, platform-agnostic filtering, archiving, and continuity for SMB end-clients.
- Company typePrivate
- Founded2000
- HeadquartersGreenville, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Mailprotector does
Mailprotector (legal entity: Virtual Connect Technologies, Inc.) is a Greenville, South Carolina-based, privately held email security company founded in 2000. The company operates exclusively through a Managed Service Provider (MSP) channel, serving 1,000+ MSP partners globally who deploy and manage Mailprotector products for their small and medium business end-clients. Its portfolio spans Shield (zero trust email security with patented Microsoft 365 API integration), Bracket (invisible subject-line-bracket email encryption), CloudFilter (platform-agnostic secure email gateway covering Microsoft 365, Google Workspace, and on-premises environments), Radar (free email security health check), SecureStore (journaling-based compliance archiving), XtraMail (email continuity), CloudMail (hosted email), and the Shield Pro add-on tier (Bundler AI summaries, Lockbox secure vault, Burner Addresses). The company is differentiated by a patent portfolio of 7 active issued US patents and 5 pending applications spanning encryption, threat detection, behavioral analytics, and AI agent orchestration.
Mailprotector generates revenue through monthly subscription licensing on a per-user or per-domain basis, with no long-term contracts required. Pricing is quote-based and not publicly disclosed. The go-to-market combines a channel-partner motion (NFR licenses, dedicated partner sales line, active presence at ChannelCon, MSP NXT, and CyberFOX SecureIT Summit) with enterprise field sales via direct demo requests. The product line carries HIPAA, SOC 2 Type 2, and PDPA compliance certifications, enabling deployments in healthcare, financial services, legal, and other regulated verticals through the MSP channel.
The company reported 28 consecutive quarters of growth as of July 2023, raised $5,000,000 from Ballast Point Ventures in March 2020, and has been recognized in 2024-2025 by CRN, ChannelPro, Omdia, MSP Today, and the SaaS Awards. The leadership team includes founder and CEO David Setzer, CTO Ben Hathaway, CFO Mike Eis, CRO Jason Samples, VP of Support Mark Glowacz, and VP of Marketing Kate Schlarf, with the company operating at 11-50 employees and supporting a hybrid/remote working model.
Mailprotector firmographics
Firmographics- Name
- Mailprotector
- Legal name
- Virtual Connect Technologies, Inc.
- Website
- https://mailprotector.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mailprotector is a private email security vendor founded in 2000, selling exclusively through 1,000+ MSP channel partners and offering zero trust threat protection, invisible encryption, platform-agnostic filtering, archiving, and continuity for SMB end-clients.
- Ownership category
- akta.pro rank
Mailprotector industry classification
Industry- Product category
- Email Security
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Email Phishing & BEC Protection (HDADAKAB)
- akta.pro secondary industries
- Email Data Loss Prevention & Encryption (HDADAKAD), Email Authentication & Domain Protection (DMARC/SPF/DKIM) (HDADAKAC)
Keywords
Where Mailprotector is headquartered
LocationHeadquarters
- HQ city
- Greenville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Mailprotector business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Licensing: Monthly or annual subscription-based licensing for email security products. MSPs pay per-user or per-domain fees which are passed through or marked up for end clients. No long-term contracts required - monthly billing available with charges due on or before the 10th of each month.
- Shield Pro Add-on: Shield Pro add-on tier licensed per user for enhanced productivity and privacy features including Bundler (AI summaries), Lockbox (secure vault), and Burner Addresses. Deployable selectively for power users.
- Enterprise Archiving Services: Enterprise-grade email archiving with unlimited storage and flexible retention for compliance-heavy industries including PCI, SEC, GLBA, HIPAA, HITECH, and SOX requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Shield Pro add-on tier available for enhanced features |
| Subscription | Monthly | Default 7-year retention with unlimited storage |
| Subscription | Monthly | CloudMail split-domain hosting with right-sized costs |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels9 records
Mailprotector product offering
Product offeringCore offering
Mailprotector provides email security, encryption, filtering, archiving, and continuity software products sold exclusively through Managed Service Provider (MSP) channel partners. The core portfolio includes Shield (zero trust email security), Bracket (invisible email encryption), CloudFilter (platform-agnostic secure email gateway), and Radar (free email security analysis), with add-on products SecureStore (archiving), XtraMail (continuity), and CloudMail (hosted email). The company serves more than 1,000 MSPs globally and has been focused on email security for over 25 years.
Product overview
Mailprotector offers a unified portfolio of email security, encryption, and productivity products designed exclusively for MSPs. The core product line includes Shield (zero trust email security), Bracket (invisible email encryption), CloudFilter (platform-agnostic secure email gateway), and Radar (free security health check). Add-on products extend the platform: SecureStore provides journaling-based archiving with compliance support; XtraMail ensures email continuity during outages; CloudMail offers hosted email with 25GB mailboxes. Shield Pro adds premium productivity features including AI-powered Bundler summaries, secure Lockbox vault, and disposable Burner Addresses. Products are designed to integrate seamlessly within the Mailprotector ecosystem while also supporting mixed-platform environments.
Differentiator
Problem solved
Functional benefit
Brands
- Shield: Zero Trust Email Security solution for Microsoft 365 environments with patented API integration and secure email gateway.
- Bracket
- CloudFilter
- Radar
- SecureStore
- XtraMail
- CloudMail
Products and services
- Shield Zero trust email security solution for Microsoft 365 environments that combines a secure email gateway with patented API integration for full edge-to-inbox visibility and control. Uses relationship network analysis and a multi-tiered decision engine to stop malicious, suspicious, and unwanted messages before they reach the inbox.
- Bracket Email encryption service that makes encryption invisible to end users. Senders wrap subject lines in brackets to trigger encryption; recipients access messages via a secure hyperlink without installing software or creating accounts.
- CloudFilter Platform-agnostic secure email gateway protecting Microsoft 365, Google Workspace, and on-prem environments. Uses multi-layer probabilistic threat detection with machine learning, heuristic analysis, and automated impersonation detection, with tunable sensitivity at any level from enterprise down to individual users.
- Radar Free 360-degree email security health check tool that tests email infrastructure by sending real test emails and analyzing delivery across SPF, DKIM, DMARC, TLS, reverse DNS, and IP reputation to generate a security score report.
- SecureStore Journaling-based email archiving solution with unlimited storage and configurable retention (default 7 years). Supports compliance requirements for PCI, SEC, GLBA, HIPAA, HITECH, and SOX with advanced Boolean search, eDiscovery support, and audit logging.
- XtraMail Email continuity service providing uninterrupted email access during server outages. Maintains a rolling 30-day copy of inbound and outbound email with webmail portal access, with CloudFilter protection applied to all messages.
- CloudMail Business email hosting service with 25GB mailboxes using standard POP3/IMAP protocols. Supports split-domain configurations that allow power users on full-featured platforms (such as Microsoft 365) while light users get essential-only access at lower cost.
Quantifiable outcome
- Support ticket volume reduced from 300-400 emails per day to 20-30 actionable emails
- +4 more outcomes
Companies that use Mailprotector
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles2 records
Mailprotector technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability10 records
Feature7 records
Mailprotector partnerships and signals
Strategic signalScale indicators5 records
Recent moves7 records
Expansion highlights5 records
Mailprotector competitors and assessment
Company assessmentBroad incumbents
- Proofpoint: Large incumbent email security vendor offering secure email gateway, DLP, archiving, and threat intelligence. Overlaps with Mailprotector's CloudFilter, Bracket, and SecureStore across enterprise and increasingly mid-market/managed segments.
- Mimecast: Public email security and archiving vendor with deep MSP and channel presence. Directly comparable across secure gateway (CloudFilter equivalent), encryption (Bracket equivalent), continuity (XtraMail equivalent), and archiving (SecureStore equivalent).
- Barracuda Networks: Established email security vendor (Essentia/Sentinel product lines) with strong MSP relationships. Overlaps with Mailprotector across secure gateway, archiving, and backup/continuity, often competing for the same MSP partner shelf.
- Avast (Gen Digital) Business Security: Generalist cybersecurity vendor with email protection, archiving, and managed security offerings. Competes in the broader SMB/partner channel where Mailprotector's MSPs operate, often on bundled pricing.
Emerging players
- Abnormal Security: AI-native email security platform focused on BEC, phishing, and account takeover. Competes with Mailprotector Shield in the M365 anti-phishing category with a substantially larger growth-stage funding base.
- IRONSCALES: AI-driven email phishing and BEC protection with self-learning threat detection. Closely comparable to Shield's zero trust + behavioral analytics positioning; has aggressively built out MSP channel partnerships.
- Paubox: HIPAA-focused email encryption and security vendor with healthcare-vertical channel presence. Comparable to Bracket's invisible-encryption approach, particularly in regulated healthcare end-clients reached via MSPs.
Direct peers
- Hornetsecurity: European-headquartered email security vendor (365 Total Protection) with a strong MSP channel model. Direct channel-led competitor offering gateway, encryption, archiving, and compliance in a comparable bundle.
- Vade Secure: AI-based email security vendor (Vade for M365) focused on phishing, spear-phishing, and ransomware protection. Closely comparable to Shield/CloudFilter for M365-first MSPs.
- SpamTitan (Titania): MSP-oriented email security gateway historically focused on anti-spam and anti-phishing. Most direct channel-comparable competitor to CloudFilter for the MSP SMB segment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Mailprotector social profiles
Digital presenceMailprotector compliance and trust
Trust signalCompliance3 records
Mailprotector financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mailprotector leadership team
Management profileNumber of profiles
Profiles7 records
Mailprotector funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mailprotector M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mailprotector
What does Mailprotector do?
Mailprotector provides email security, encryption, filtering, archiving, and continuity software products sold exclusively through Managed Service Provider (MSP) channel partners. The core portfolio includes Shield (zero trust email security), Bracket (invisible email encryption), CloudFilter (platform-agnostic secure email gateway), and Radar (free email security analysis), with add-on products SecureStore (archiving), XtraMail (continuity), and CloudMail (hosted email). The company serves more than 1,000 MSPs globally and has been focused on email security for over 25 years.
Is Mailprotector a public or private company?
Mailprotector is a private company. It is classified as venture growth investor backed and is currently operating.
When was Mailprotector founded?
Mailprotector was founded in 2000. It employs 11 to 50 people.
Where is Mailprotector based?
Mailprotector is headquartered in Greenville, United States, in the North America region.
How does Mailprotector make money?
Three revenue lines are on record. Subscription Licensing is the primary driver. The others are shield Pro Add-on and enterprise Archiving Services.
Who are Mailprotector's main competitors?
Broad incumbents on record are Proofpoint, Mimecast, Barracuda Networks and Avast (Gen Digital) Business Security. Emerging players are Abnormal Security, IRONSCALES and Paubox. Direct peers are Hornetsecurity, Vade Secure and SpamTitan (Titania).
Does Mailprotector have an API?
No public API is recorded for Mailprotector.
What industry is Mailprotector in?
Mailprotector's product category is Email Security. Its primary akta.pro industry code is HDADAKAB, Email Phishing & BEC Protection, with a secondary code of HDADAKAD, Email Data Loss Prevention & Encryption. Its NAICS code is 5182 and its SIC code is 7370.