FIXER

Name

FIXER

Legal name

株式会社FIXER

Website

https://fixer.co.jp

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Cloud Infrastructure and Generative AI Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)

Keywords

• Cloud integration services
• Generative AI platform
• Managed cloud services
• Cloud infrastructure automation
• AI document automation

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Project-based Systems Development & Cloud Migration: Custom systems development and cloud migration projects for enterprise and government clients. FIXER supports the full lifecycle from planning through deployment, leveraging 100% cloud-based development methodology.
2. cloud.config Managed Service: Full managed service for cloud operations including 24/7 monitoring and maintenance. Revenue is recurring in nature as clients subscribe to ongoing managed services.
3. GaiXer SaaS Subscriptions: SaaS-style generative AI services including GaiXer, Sovereign GaiXer, GaiXer Medical Agent, and AI医事課長. Typically subscription-based with cloud delivery.
4. Cloud Services Resale: Resale of Microsoft Azure, AWS, Office365, and other public cloud services to enterprise customers.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

FIXER provides cloud-native managed services (cloud.config) built on Microsoft Azure and AWS, and proprietary generative AI services under the GaiXer brand for enterprise, government, and healthcare clients. Its offerings span full-stack from cloud migration and 24/7 managed operations to generative AI platforms deployable in cloud or on-premises (Sovereign GaiXer), including healthcare-specialized solutions such as GaiXer Medical Agent and AI医事課長.

Product overview

FIXER operates as a Cloud Integrator providing cloud infrastructure and generative AI solutions. The core offering combines cloud.config (full managed services on Microsoft Azure) with the GaiXer generative AI platform. The product portfolio includes cloud-based GaiXer and on-premises Sovereign GaiXer for secure environments, supplemented by GaiXer Academy for AI training. Healthcare-specific solutions include GaiXer Medical Agent for medical document automation and AI医事課長 for medical billing optimization. FIXER serves enterprises, government agencies, and medical institutions across Japan.

Differentiator

Problem solved

Functional benefit

Brands

• GaiXer: Generative AI service for business use
• Sovereign GaiXer
• cloud.config
• GaiXer Academy
• GaiXer Medical Agent
• AI医事課長

Products and services

• cloud.config Full managed cloud service centered on 24/7 monitoring, cloud infrastructure management, and operational support, built on Microsoft Azure. Designed for enterprises requiring mission-critical cloud operations and ongoing managed services.
• GaiXer FIXER's proprietary cloud-based generative AI service enabling enterprises, government agencies, and municipalities to utilize generative AI for document generation, meeting minutes automation, and operational efficiency improvements.
• Sovereign GaiXer On-premises generative AI solution that operates entirely within an organization's closed network, providing secure AI capabilities for organizations with strict security and data sovereignty requirements such as government agencies and regulated industries.
• GaiXer Medical Agent Healthcare-focused generative AI service that automatically generates medical document drafts such as nursing summaries from electronic medical records, significantly reducing documentation time and standardizing record quality. Compatible with various EMR systems via CSV file integration.
• AI医事課長 (AI Medical Affairs Department Chief) Medical affairs DX service that manages medical billing and claim data, performing claim management, aggregation, and analysis tasks efficiently to reduce processing time from days to tens of seconds. Designed for hospitals and medical institutions.
• GaiXer Academy Training program that teaches generative AI utilization for business fundamentals through advanced applications, designed to develop AI-ready core talent for organizations adopting the GaiXer platform.
• GaiXer ThinkStation On-site generative AI solution leveraging FIXER's cloud and generative AI assets to provide practical AI tools for frontline operations across enterprise and government clients.

Quantifiable outcome

• Meeting minutes creation time reduced to one-third of usual time
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

Five partnerships are on record, tiered flagship, minor and core.

• 大阪府 (Osaka Prefecture) - AI Agent ConsortiumflagshipStrategic or Co-development Partner · 19 December 2025FIXER participated as a founding member of the Osaka Prefecture Administrative AI Agent Consortium alongside 20 other organizations including AWS, NTT, NVIDIA, Google Cloud, KDDI, SoftBank, Salesforce, Microsoft Japan, PwC, HP, TIS, and Dell Technologies. The consortium aims to implement AI agents for Osaka government services, citizen support, translation work, and administrative procedures.
• Osaka Metropolitan University (大阪公立大学)minorStrategic or Co-development Partner · 19 December 2025Co-founding member of the Osaka Prefecture Administrative AI Agent Consortium alongside academic institutions and technology companies, for advancing AI in public administration.
• Amazon Web Services (AWS)coreTechnology or Integration · 1 December 2025FIXER obtained AWS Advanced Tier Services Partner certification in December 2025, expanding beyond its Microsoft-centric cloud strategy. AWS services complement Azure for multi-cloud customer deployments.
• 株式会社フジタ・イノベーション・キャピタル (Fujita Innovation Capital)coreStrategic or Co-development Partner · 27 March 2025FIXER (51%) and Fujita Innovation Capital (49%) jointly established 株式会社メイedical AIソリューションズ (Medical AI Solutions) on March 27, 2025, with capital of ¥100 million. The JV focuses on generative AI for healthcare document creation, medical data utilization, and operational improvement in the medical industry, aligned with Japan's Medical DX Vision 2030. FIXER's CEO Matsuoka serves as representative director of the JV.
• Microsoft (Azure Ecosystem)flagshipTechnology or Integration · 1 January 2021FIXER is a Microsoft Solutions Partner and was awarded the 2021 Microsoft Partner of the Year - Cloud Native App Development globally. The company serves as a premier Azure integrator, providing cloud infrastructure, managed services, and AI solutions on Microsoft Azure. The partnership extends to co-development of GaiXer on Azure.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• ULS Group: Japanese cloud-focused IT services firm specializing in AWS and multi-cloud managed services for enterprise clients. Most directly comparable to FIXER's cloud.config offering in terms of cloud managed services orientation and Japanese enterprise customer base.
• TIS Inc. Major Japanese IT services company with significant cloud migration, managed services, and digital transformation practices. Comparable to FIXER in serving large Japanese enterprises across cloud and systems integration work, though at much larger scale.
• Serverworks (now JRCS Cloud): Japanese AWS Premier Tier managed services provider focused on cloud infrastructure and migration. Comparable to FIXER's cloud.config managed service business in the Japanese enterprise market with a cloud-native orientation.

Emerging players

• Sakana AI: Tokyo-based generative AI company developing foundation models with a focus on Japanese language and efficiency. Comparable to FIXER's GaiXer as a Japanese generative AI provider, though focused on model development rather than enterprise integration.
• Preferred Networks: Japan's leading deep learning / generative AI company with cloud platform (PFCP) and enterprise AI services. Comparable to FIXER in providing Japanese-market generative AI capabilities to enterprise and government customers.

Broad incumbents

• NTT Data: Japan's largest IT services provider with comprehensive cloud, AI, and managed services offerings. Competes with FIXER across enterprise, government, and healthcare verticals but at vastly larger scale and broader portfolio.
• Fujitsu: Global Japanese IT services and cloud provider with strong AI and government sector presence. Comparable to FIXER's government AI push (e.g., Osaka Consortium) but at global scale with broader portfolio including hardware.
• NEC Corporation: Major Japanese IT and networking company with substantial cloud services, AI, and government/public sector businesses. Competes with FIXER in Japanese government AI deployments and managed services, with much broader portfolio.
• NRI (Nomura Research Institute): Leading Japanese IT solutions and consulting firm with strong financial services and consulting focus plus growing AI offerings. Comparable to FIXER in serving large Japanese enterprises, though with different vertical emphasis and broader consulting capabilities.
• Slalom: Global cloud consulting and digital transformation firm with strong Microsoft Azure partnership and significant Japanese presence. Comparable to FIXER in cloud-native consulting, managed services, and Microsoft ecosystem positioning for enterprise digital transformation.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FIXER_Inc_Japan
• YouTubeyoutube.com/channel/UCc8CoCOOsWBckwvem1asW_Q
• Facebookfacebook.com/FIXER.Inc
• LinkedInlinkedin.com/company/fixer.inc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FIXER