Catholic Charities Archdiocese of New Orleans

What Catholic Charities Archdiocese of New Orleans does

Catholic Charities Archdiocese of New Orleans (CCANO) is a nonprofit social services organization that operates 29 programs and one affiliated ministry across the 8 civil parishes of the Greater New Orleans area (Jefferson, Orleans, Plaquemines, St. Bernard, St. Charles, St. John the Baptist, St. Tammany, and Washington). The organization delivers services to vulnerable populations across seven core verticals: Children and Family Services (Head Start, Early Head Start, Adoption Services, Project SAVE domestic violence legal services), Health and Behavioral Health (counseling, residential care, healthcare navigation), Housing and Homelessness (Ciara Independent Living, Bethlehem Housing, Bridges to Self-Sufficiency rapid re-housing), Immigration and Refugee Services (the only refugee resettlement agency in Greater New Orleans, plus ESL and citizenship classes), Justice and Employment (Cornerstone Builders re-entry program), Senior Services (PACE Greater New Orleans, Foster Grandparents, adult day care), and Disaster Response (Spirit of Hope). It is governed as an agency of the Archdiocese of New Orleans under President and CEO Cynthia T. Hayes, with Stacie S. Bonck, CPA as CFO and Thomas D. Frazel as Board Chairman; the organization traces its operational roots to 1727 (Ursuline nuns) and was formally incorporated in 1938 as Associated Catholic Charities before being renamed in 1996.

The business model is a hybrid nonprofit funding stack rather than a product-and-pricing model: revenue is drawn from individual and corporate donations (the organization reports 95% of donations go directly to client services), federal government contracts (notably Head Start through the Office of Head Start and refugee resettlement programs), modest program fees (e.g., resident rent at Ciara Independent Living), and foundation grants. Services are delivered free of charge to clients, including Head Start, ESL classes, Project SAVE emergency legal representation, and disaster case management. Distribution is direct through in-person program sites (Head Start centers, housing facilities, counseling offices, immigration service locations), phone intake (504-523-3755), self-service web forms, and partner referrals through Archdiocese parishes, United Way, the National Domestic Violence Hotline, NAMI, Second Harvest Food Bank, and the court system. The organization runs fundraising events (Besh Hope & Holidays gala, Access Jazz Brunch & Auction, BBQ Cook-Off for Cafe Hope) and uses earned media through local outlets (Nola.com, Gambit, Clarion Herald, WWL-TV, WDSU, WGNO, Biz New Orleans) for donor and volunteer engagement.

There is no proprietary technology platform; CCANO explicitly states its core technology is 'Not applicable - social services nonprofit organization,' with no API, integrations, AI modalities, or patents disclosed. The 501-1000 employee headcount supports direct human service delivery, and the organization's competitive positioning rests on its 299-year institutional history, Catholic Church affiliation, exclusive refugee resettlement designation in Greater New Orleans, and unique cross-parish coordination role. Recent strategic context includes the Archdiocese of New Orleans's 2020 federal bankruptcy filing and 2024 agreement to pay $305 million to approximately 600 clergy abuse survivors, which creates reputational and donor-base exposure for CCANO as an affiliated agency.

Name

Catholic Charities Archdiocese of New Orleans

Legal name

Catholic Charities Archdiocese of New Orleans

Website

https://ccano.org

Company type

Private

Founded year

1727

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Catholic Charities Archdiocese of New Orleans (CCANO) is a nonprofit social services agency operating 29 programs across 8 civil parishes in Greater New Orleans, serving vulnerable populations through Head Start, refugee resettlement, housing, behavioral health, senior care, disaster response, and domestic violence legal services.

Ownership category

akta.pro rank

Product category

Social and Human Services (Nonprofit)

NAICS

Religious Organizations (81311), Religious Organizations (8131), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Home Health Care Services (8082)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH)

Keywords

• Social services nonprofit
• Community outreach programs
• Humanitarian aid services
• Foster care adoption
• Refugee resettlement support

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Individual donors, corporate donors, and foundation grants provide operational funding. The organization reports that 95% of all donations go directly to services for people in need.
2. Government Grants and Contracts: Federal funding through Head Start (Office of Head Start, Administration for Children and Families), refugee resettlement programs, and other government-funded social services contracts.
3. Program Revenue: Some programs generate modest revenue through resident rent payments (Ciara Independent Living) and nominal fees where applicable.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Catholic Charities Archdiocese of New Orleans is a nonprofit social-services organization that delivers 29 programs and one affiliated ministry covering children and family services, health and behavioral health, housing and homelessness, immigration and refugee resettlement, justice and employment re-entry, senior care, and disaster response across eight civil parishes in Greater New Orleans. Nearly all client services are provided free of charge, with the organization funded primarily through donations, foundation grants, and government contracts.

Product overview

Catholic Charities Archdiocese of New Orleans (CCANO) is a nonprofit social services organization offering a comprehensive portfolio of 29 programs and one affiliated ministry. The organization operates as a multi-service platform serving the 8 civil parishes of the Archdiocese of New Orleans. Core service areas include: Children & Family Services (Head Start, Early Head Start, Adoption Services, Project SAVE domestic violence support); Health & Behavioral Health (Counseling Solutions, mental health services); Housing & Homelessness (Ciara Independent Living, Bethlehem Housing, Bridges to Self-Sufficiency rapid re-housing); Immigration & Refugee Services (ESL classes, citizenship, refugee resettlement—the only such agency in Greater New Orleans); Justice & Employment (Cornerstone Builders re-entry program); Senior Services (PACE elder care, Foster Grandparents); and Disaster Response (Spirit of Hope). Additional programs include Cafe Hope job training and ACCESS Pregnancy services. The organization serves over 100,000 individuals annually with 95% of donations going directly to client services.

Differentiator

Problem solved

Functional benefit

Products and services

• Children & Family Services
• Health & Behavioral Health Services
• Housing & Homelessness
• Immigration & Refugee Services
• Justice & Employment
• Senior Services
• Disaster Response Services
• English as a Second Language (ESL) Program
• Project SAVE (Domestic Violence Services)
• Head Start & Early Head Start
• Refugee Services Program
• PACE Greater New Orleans (Program of All-Inclusive Care for the Elderly)
• Ciara Independent Living
• ACCESS Pregnancy & Referral Centers
• Cafe Hope

Quantifiable outcome

• 100,049 individuals assisted in 2012 through 40 programs
• +4 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Archdiocese of New OrleanscoreStrategic or Co-development PartnerCCANO is an agency of the Archdiocese of New Orleans. The organization coordinates with the Archdiocese on social services delivery, shares the Catholic mission, and operates under Archbishop's oversight.
• United WayminorGTM or Marketing PartnerUnited Way logo appears on CCANO website footer indicating partnership in community service initiatives.
• National Domestic Violence HotlinecoreChannel Partner/ Reseller/ DistributorProject SAVE receives referrals from the National Domestic Violence Hotline. The NFL made a significant gift to Project SAVE to help with COVID-19 related work through this partnership.
• Second Harvest Food BankcoreStrategic or Co-development PartnerCiara Independent Living receives monthly food bank distributions from Second Harvest Food Bank. Second Harvest also partners with CCANO for Food for Families program.
• National Association for Mental Illness (NAMI)coreChannel Partner/ Reseller/ DistributorCiara Independent Housing receives program participants referred from NAMI along with hospitals, Beacon Behavioral, and Health Care for the Homeless.
• Ochsner Health SystemminorStrategic or Co-development PartnerProject SAVE client Vontrelle works at Ochsner, demonstrating partnership through employment of survivors served by the program.

Scale indicators8 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Catholic Charities USA: National umbrella for 167 Catholic Charities agencies including CCANO. Comparable as the parent network governing CCANO's mission, federal advocacy, and disaster response coordination.

Direct peers

• Catholic Charities of Los Angeles: Archdiocesan Catholic Charities agency with comparable programs in immigration, refugee resettlement, housing, and family services. Similar multi-parish scope and population served.
• Catholic Charities of the Archdiocese of Washington: Diocesan social services agency operating Head Start, immigration legal services, and refugee resettlement. Direct program-by-program comparable to CCANO.
• Catholic Charities of New York: Large archdiocesan Catholic Charities agency operating immigrant services, Head Start, housing, and senior programs under a comparable structure to CCANO.
• Catholic Charities Archdiocese of Chicago: Large diocesan Catholic Charities agency offering Head Start, refugee resettlement, housing, immigration legal services, and senior care across a multi-county service area. Closest functional analog to CCANO.

Regional players

• Jewish Family Service of Greater New Orleans: Faith-affiliated social services agency serving vulnerable populations in Greater New Orleans with counseling, senior services, and case management comparable to CCANO's health & behavioral health line.
• Volunteers of America Southeast Louisiana: Faith-affiliated nonprofit operating housing, behavioral health, and reentry programs in the same Greater New Orleans market as CCANO.
• Salvation Army New Orleans: Faith-based nonprofit operating in the same Greater New Orleans service area, providing emergency assistance, housing, and disaster response with overlapping beneficiary populations.
• Lutheran Services of the Gulf Coast: Faith-based nonprofit providing refugee resettlement, foster care, and family services across the Gulf Coast region, directly overlapping CCANO's refugee and family services programs.

Others

• United Way of Southeast Louisiana: Funded by CCANO as a partner and acts as an intermediary donor in the region. Comparable as a funder/convener of social services rather than a direct operator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/cathcharitiesNO
• Facebookfacebook.com/cathcharitiesNO

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catholic Charities Archdiocese of New Orleans