QikServe
QikServe is an Edinburgh-based digital ordering platform for hospitality venues, offering mobile ordering, self-service kiosks, pay-at-table, and integrated EPoS across 8,000+ outlets in 40 countries. Since September 2024 it operates as Access Hospitality within The Access Group.
- Company typePrivate
- Founded2011
- HeadquartersEdinburgh, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What QikServe does
QikServe is an Edinburgh-based digital ordering and hospitality commerce platform that enables restaurants, hotels, pubs, and other venues to take guest orders and payments across mobile devices, self-service kiosks, pay-at-table, and staff handhelds (Order Genie). The platform integrates front-of-house ordering with hospitality EPoS, kitchen display systems, and stock control into a single real-time workflow, allowing operators to manage guest-facing and back-office operations from one vendor.
The technology stack is cloud-based and modular: core ordering products (Mobile Ordering, Pay at Table, Self-Ordering Kiosk, Order & Pay with Order Genie, and Hospitality EPoS) are supported by add-on modules (Kitchen Display System and Stock Control). The platform was historically deployed across 8,000+ outlets in 40 countries, processing hundreds of millions of transactions annually. In September 2024, QikServe was acquired by The Access Group and integrated into its hospitality division, now operating as Access Hospitality. Distribution is via The Access Group's enterprise field-sales motion, with demo booking and contact forms as primary acquisition channels.
The revenue model is SaaS subscription-based, sold primarily to UK hospitality businesses via enterprise field sales with no publicly disclosed pricing tiers. The company is venture-backed, having raised capital across roughly 15 disclosed rounds between 2012 and 2020 from a syndicate led by Maven Capital Partners and including Par Equity, Equity Gap, Scottish Investment Bank, Scottish Enterprise, Growth Capital Ventures, and Preoday. Growth Capital Ventures' 2018 investment delivered a profitable exit at the 2024 Access Group acquisition.
QikServe firmographics
Firmographics- Name
- QikServe
- Legal name
- QikServe
- Website
- https://qikserve.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- QikServe is an Edinburgh-based digital ordering platform for hospitality venues, offering mobile ordering, self-service kiosks, pay-at-table, and integrated EPoS across 8,000+ outlets in 40 countries. Since September 2024 it operates as Access Hospitality within The Access Group.
- Ownership category
- akta.pro rank
QikServe industry classification
Industry- Product category
- Hospitality Digital Ordering Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Self-Checkout Kiosks & Interactive Retail Kiosks (HDACAKAH)
- akta.pro secondary industry
- Convenience Store QSR / Foodservice (Prepared Foods) (THAFAAAM)
Keywords
Where QikServe is headquartered
LocationHeadquarters
- HQ city
- Edinburgh
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
QikServe business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Digital Ordering Software Platform: SaaS-based digital ordering solutions including mobile ordering, kiosks, order & pay, and EPoS integrated into one platform for hospitality businesses
- Integrated Hospitality Solutions: All-in-one digital ordering system combining multiple ordering channels with integrated EPoS and back-office operations
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
QikServe product offering
Product offeringCore offering
QikServe provides an enterprise digital ordering platform for the hospitality sector, enabling guests to browse menus, order and pay via their own mobile devices, self-service kiosks, or staff handhelds. The platform integrates mobile ordering, pay-at-table, self-ordering kiosks, an Order Genie handheld solution, a hospitality EPoS system, kitchen display system, and real-time stock control into a single cloud-based ecosystem connecting front-of-house, kitchen, and back-office operations.
Product overview
QikServe is an all-in-one digital ordering system integrated into Access Hospitality, combining mobile ordering, order and pay, self-service kiosks, pay at table, and integrated EPoS into one seamless guest journey. The platform includes core ordering solutions (Mobile Ordering, Pay at Table, Self Ordering Kiosk, Order & Pay with Order Genie, and Hospitality EPoS) supported by add-on modules for back-office operations (Stock Control and Kitchen Display System). The technology is deployed across over 8,000 outlets in 40 countries, processing hundreds of millions of transactions annually.
Differentiator
Problem solved
Functional benefit
Products and services
- Mobile Ordering
Quantifiable outcome
- Reduces wait times
- +2 more outcomes
Companies that use QikServe
Customer profileSegments1 record
Ideal customer profiles1 record
QikServe technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
QikServe partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- The Access GroupcoreThe Access Group acquired QikServe in September 2024, integrating the digital commerce platform into its hospitality division. QikServe's technology became part of Access Hospitality, combining Access' advanced ordering tools with QikServe's digital ordering capabilities.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
QikServe competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
QikServe social profiles
Digital presenceQikServe financial estimates
Financial estimateRevenue estimate
Valuation estimate
QikServe leadership team
Management profileNumber of profiles
Profiles6 records
QikServe funding detail
Funding detailFunding overview
Funding rounds15 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
QikServe M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about QikServe
What does QikServe do?
QikServe provides an enterprise digital ordering platform for the hospitality sector, enabling guests to browse menus, order and pay via their own mobile devices, self-service kiosks, or staff handhelds. The platform integrates mobile ordering, pay-at-table, self-ordering kiosks, an Order Genie handheld solution, a hospitality EPoS system, kitchen display system, and real-time stock control into a single cloud-based ecosystem connecting front-of-house, kitchen, and back-office operations.
Is QikServe a public or private company?
QikServe is a private company. It is classified as corporate owned and is currently acquired.
When was QikServe founded?
QikServe was founded in 2011. It employs 51 to 100 people.
Where is QikServe based?
QikServe is headquartered in Edinburgh, United Kingdom, in the Europe region.
How does QikServe make money?
Two revenue lines are on record. Digital Ordering Software Platform is the primary driver. The others are integrated Hospitality Solutions.
Does QikServe have an API?
No public API is recorded for QikServe.
What industry is QikServe in?
QikServe's product category is Hospitality Digital Ordering Software. Its primary akta.pro industry code is HDACAKAH, Self-Checkout Kiosks & Interactive Retail Kiosks, with a secondary code of THAFAAAM, Convenience Store QSR / Foodservice (Prepared Foods). Its NAICS code is 518 and its SIC code is 7373.