Ping An

Name

Ping An

Legal name

中国平安保险（集团）股份有限公司 (Ping An Insurance (Group) Company of China, Ltd.)

Website

https://pingan.com

Company type

Public

Founded year

1988

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Shenzhen

HQ country

China

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Premiums: Ping An generates the majority of its revenue from insurance premiums across life insurance, property & casualty insurance, health insurance, and annuity/pension insurance segments. Life & Health insurance new business value reached RMB 15,574 million in Q1 2026 (up 20.8% YoY), with first-year premium jumping 45.5% to RMB 66,340 million. Ping An P&C premium income was RMB 90,951 million in Q1 2026 (up 6.8% YoY).
2. Banking Services: Ping An Bank (a subsidiary) generates revenue through interest income on loans and credit facilities, fee and commission income, and trading/investment gains. Ping An Bank revenue was RMB 35,277 million in Q1 2026 (up 4.7% YoY). The bank achieved retail deposits exceeding HK$12 billion as of March 2026.
3. Asset Management: Ping An's asset management segment includes Ping An Fund, Ping An Trust, Ping An Asset Management, and Ping An of China Asset Management (Hong Kong). Revenue is generated through management fees, performance fees, and investment returns on assets under management.
4. Healthcare and Senior Care Services: Ping An generates revenue from its healthcare ecosystem including Ping An Good Doctor (online medical consultations, pharmaceutical e-commerce), and senior care services through the Ping An Home brand. The company serves 90 million monthly active users on its AI Doctor platform across the Ping An Group ecosystem.
5. Technology/FinTech Services: Ping An generates technology service revenue through subsidiaries including Ping An Technology, Ping An Cloud, OneConnect (金融壹账通), and Ping An Healthcare and Technology, providing AI-powered platforms, cloud services, and fintech solutions to external enterprises and financial institutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Ping An is a holding company that operates an integrated financial services and healthcare ecosystem providing insurance (life, health, P&C, annuity), banking, asset management, securities, futures, trust, and consumer finance products to retail and enterprise customers in China. The company also operates healthcare services including the Ping An AI Doctor telemedicine platform and the Ping An Home health management brand, all supported by proprietary AI technology and a unified 95511 service hotline.

Product overview

Ping An operates as a diversified integrated financial and healthcare ecosystem with a platform-plus-modules architecture. The core product portfolio centers on insurance (health, auto, accident, travel, property, life), banking, securities, and futures services. Key product lines include the 平安e生保 medical insurance series (including 2026 version and family variants), Ping An AI Doctor healthcare service (serving 90 million MAUs), Ping An Home health management brand, and the Ping An Financial LLM for enterprise AI applications. The Ping An Gold Service (平安金服) subsidiary provides B2B solutions including smart customer service, financial risk management, smart finance, and smart HR platforms. Consumer finance offerings include 车主贷, 橙e贷, and credit cards. All products are accessible through the unified pingan.com platform with 95511 as the integrated service hotline.

Differentiator

Problem solved

Functional benefit

Brands

• Ping An AI Doctor: AI-powered medical consultation service powered by Ping An Medical Master large model, providing symptom screening, condition assessment, and health risk assessments with human doctor supervision. Integrated across Ping An Group applications reaching 90 million monthly active users.
• Ping An Home
• Ping An Digital Bank
• Ping An Home (平安居家)
• Ping An Medical Master

Products and services

• Ping An e生保2026 Medical Insurance (平安e生保2026·百万医疗) Flagship medical insurance product offering 6 million yuan annual coverage limit, extensive import drug coverage, and 20-year renewal guarantee option for individual consumers seeking health protection.
• Ping An AI Doctor (平安AI医生) AI-powered medical consultation service providing symptom screening, condition assessment, medication guidance, and health risk assessments within seconds, backed by licensed physicians and serving 90 million monthly active users.
• Ping An Home Service Brand (平安居家) Proactive health management and family-oriented health services brand launched to support healthy longevity in China's aging population, offering in-home care and longevity-focused services.
• Ping An Auto Insurance (平安车险) Vehicle insurance covering vehicle damage, third-party liability, theft, driver/passenger coverage, with streamlined claims service for customers with three consecutive claim-free years, for vehicle owners in China.
• Global Travel Insurance (全球旅游险) Comprehensive travel insurance covering 27 outbound travel protections with medical coverage up to 300,000 yuan, priced from RMB 45/coverage period for individual travelers.
• Ping An Family Property Insurance (平安家庭财产保险) Property insurance covering building structure, renovation, and indoor property with comprehensive home protection up to 1 million yuan, for households and individual homeowners.
• Ping An Car Owner Loan (车主贷) Secured loan product allowing car owners to borrow up to RMB 1,000,000 while retaining use of their vehicle, for individual borrowers seeking auto-secured financing.
• Ping An Orange e Loan (橙e贷) Unsecured personal loan with zero fees and fast approval, offering up to RMB 1,000,000 with disbursement in as fast as 15 minutes and annual interest rate starting from 3%, for individual borrowers.
• Ping An Bank (平安银行) Full-service bank providing personal banking, SME banking, corporate banking, and interbank financial services, with green loan balance reaching approximately RMB 266.4 billion as of December 2025.
• Ping An Securities (平安证券) Securities trading platform offering stocks, wealth management products, margin trading, and funds with new customer benefits, for retail and institutional investors.
• Ping An Futures (平安期货) Futures trading platform and derivatives services provider offering futures and options trading, investor education, and market analysis for individual and institutional investors.
• Ping An Gold Service Smart Customer Service Solution (平安金服智慧客服解决方案) Comprehensive B2B customer service solution covering one-stop phone/video platforms, intelligent knowledge base, online/voice robots, intelligent quality inspection, and AI training for enterprise customers.
• Ping An Gold Service Smart Finance Solution (平安金服智慧财务解决方案) Financial shared services platform providing expense reimbursement, fund management, general ledger processing, tax declaration, investment valuation, and electronic archive management for enterprise clients.
• Ping An Gold Service Financial Risk Control Solution (平安金服金融风险解决方案) Full-process financial risk solution covering daily risk control, intelligent credit review, and post-loan management with AI processing capability of tens of millions of transactions for enterprise clients.
• Ping An Credit Card Services (平安信用卡) Credit card services including the 好车主白金卡 (Good Car Owner Platinum Card) and installment services with annual rates from 3.65%, for individual consumers.
• Ping An Digital Bank (Hong Kong) Digital banking platform in Hong Kong offering retail deposits, foreign exchange, investments, and insurance alongside business banking for SMEs, with retail deposits exceeding HK$12 billion as of March 2026.
• Ping An Enterprise Group Comprehensive Accident Insurance (平安企业团体综合意外险) Group accident insurance for enterprise clients covering employee accidents, priced from RMB 40.6 per person, distributed through dedicated enterprise hotlines (400-920-6708).
• Ping An Leased Embodied Robot Insurance First insurance product in China specifically designed to cover leased embodied (humanoid/industrial) robots, for enterprises leasing robotic equipment.

Quantifiable outcome

• 84% of insurance claims business volume handled by AI-powered processing, with nearly 60% of accident and health insurance claims automated. AI anti-fraud claims interception reduced losses by RMB 3.65 billion.
• +5 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability13 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• PKU Healthcare Group (北大医疗集团)coreStrategic or Co-development Partner · 2 June 2026Ping An partnered with PKU Healthcare Group to establish a longevity medicine research center, enhancing research and services related to healthy aging. This partnership supports Ping An's health and senior care ecosystem strategy as part of the Ping An Home service brand launch.
• Fudan University (复旦大学)coreStrategic or Co-development Partner · 2 June 2026Ping An partnered with Fudan University to establish the Joint Research Center of Longevity Medicine, aimed at advancing longevity research and digital health management. This supports Ping An's strategy to address China's aging population through research-driven healthcare innovation.
• Sindora Living (Subsidiary of Keppel, Singapore)minorStrategic or Co-development PartnerSingapore-based Sindora Living (a subsidiary of Keppel) partnered with Ping An for eldercare operations in China. Sindora operates facilities in Jinan and Nanjing and planned to open a third location in Foshan in partnership with Ping An, reflecting Singapore-based companies expanding into China's eldercare market.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Munich Re: Global reinsurance leader with primary insurance operations through ERGO. Comparable to Ping An in reinsurance relationships, risk underwriting capabilities, and global insurance market presence.
• Allianz: Global insurance and asset management leader with integrated financial services spanning life, P&C, health, and asset management. Brand Finance's #2 insurance brand ($34.9B) and broad portfolio peer to Ping An.
• AXA: Global insurance and financial services group offering life, P&C, health insurance plus asset management across multiple geographies. Comparable integrated finance model at global scale.
• Manulife: Major Canadian-headquartered insurer with strong Asia-Pacific presence (especially Hong Kong and Japan). Comparable to Ping An in its Asia-centric life insurance and wealth management strategy.
• MetLife: One of the world's largest life insurance companies with broad product portfolio across life, dental, disability, and P&C insurance. Comparable in scale and product breadth to Ping An's insurance operations.

Direct peers

• China Pacific Insurance (CPIC): One of China's largest integrated insurance and financial services conglomerates, offering life, P&C, health, and annuity insurance plus asset management. Closest direct competitor to Ping An among Chinese insurers with similar product breadth and distribution scale.
• China Life Insurance: China's largest state-owned life insurance company, dominating life and health insurance markets. Competes head-to-head with Ping An Life for individual and group life insurance customers across China.
• New China Life Insurance: Major Chinese life and health insurer with both individual and bancassurance distribution channels. Comparable in life insurance product mix and distribution strategy to Ping An Life.
• AIA Group: Pan-Asian life insurance giant with significant Hong Kong and mainland China presence through its bancassurance partnerships. Directly comparable to Ping An in life insurance product design and Asia-focused distribution model.
• China Taiping Insurance: State-owned Chinese insurance conglomerate offering life, P&C, reinsurance, and asset management. Closely comparable integrated insurance peer with similar China-centric operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat8 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/pingan_group

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries25 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments30 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ping An