Good Samaritan Hospital

What Good Samaritan Hospital does

Good Samaritan Hospital is a 403-bed acute care medical center located in San Jose, California, founded in 1965 and operated as part of HCA Healthcare, one of the largest hospital systems in the United States. The facility provides comprehensive medical and surgical services across multiple specialties including emergency care, robotic surgery, oncology, cardiology, orthopedics, neurology, women's health with Level III NICU, bariatric surgery, rehabilitation, and behavioral health. The hospital holds multiple prestigious accreditations including Comprehensive Stroke Center, MBSAQIP, CARF, NAPBC, and Joint Commission Primary Stroke Center certifications, and has been recognized by Healthgrades as one of America's 250 Best Hospitals for three consecutive years through 2025.

The hospital operates an advanced technology platform incorporating Intuitive Surgical da Vinci robotic surgery systems, Insightec MR-guided focused ultrasound for neurological treatment, and Lumina 3D AI-powered medical imaging from RapidAI that reduces stroke diagnosis turnaround time by 24 minutes. A $1.2 billion new hospital development is underway with groundbreaking in 2024, representing a major capital investment to modernize and expand facility capacity. The hospital maintains a patient portal (MyHealthONE) and accepts a broad range of insurance networks including major commercial payers and government programs.

Revenue is generated through standard hospital patient care billing across inpatient, outpatient, emergency, and surgical service lines, reimbursed via commercial insurance, Medicare, Medi-Cal, TriCare, and self-pay arrangements. The hospital serves the Silicon Valley community with referral relationships extending across the broader Bay Area, and operates the Mission Oaks campus for rehabilitation and behavioral health services. Leadership is headed by CEO Patrick Rohan, appointed October 2023.

Name

Good Samaritan Hospital

Legal name

Good Samaritan Hospital

Website

https://goodsamsanjose.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Good Samaritan Hospital is a 403-bed acute care facility in San Jose, California, operated by HCA Healthcare, providing comprehensive emergency, surgical, and specialty medical services to the Silicon Valley community across multiple accredited service lines.

Ownership category

akta.pro rank

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Services Revenue: The hospital generates revenue primarily through providing medical services to patients, including emergency care, surgeries, diagnostic imaging, laboratory services, maternity care, and various specialty services. Revenue is collected from patients directly, through insurance reimbursements from health plans, and through government programs such as Medicare and Medicaid.
2. Insurance and Managed Care Contracts: The hospital accepts all major insurance plans including commercial HMO/PPO, Medicare HMO/PPO, Medicaid, Workers Compensation, and participates in managed care networks. Revenue is negotiated through contracted rates with insurance carriers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Good Samaritan Hospital is a comprehensive medical and surgical facility providing acute care services including 24/7 emergency care, robotic-assisted surgery, stroke care, oncology, cardiac care, orthopedics, women's health (including labor and delivery with Level III NICU), bariatric surgery, mental health, and inpatient rehabilitation. The hospital supports its clinical services with digital patient tools (MyHealthONE portal, Patient Payment Estimator, online pre-registration) and advanced clinical technology including AI-powered vascular imaging and MRI-guided focused ultrasound.

Product overview

Good Samaritan Hospital is a comprehensive medical and surgical facility offering a unified portfolio of healthcare services centered on its MyHealthONE digital patient platform. The core offering consists of hospital-based medical and surgical services (emergency care, robotic surgery, diagnostic imaging, women's care, oncology, orthopedics, neurology, NICU, and more) supported by digital patient tools including the MyHealthONE patient portal (web and mobile app), Patient Payment Estimator, and online pre-registration. Advanced technology services include Lumina 3D AI imaging for stroke diagnosis and Insightec focused ultrasound for tremor treatment. Financial assistance and charity care programs complement the service portfolio. The hospital is part of the HCA Healthcare system and is located in San Jose, California.

Differentiator

Problem solved

Functional benefit

Products and services

• MyHealthONE Patient Portal Secure patient portal providing web and mobile access to health records, lab results, physician notes, imaging reports, post-visit summaries, appointment scheduling, bill payment, and health record sharing with caregivers. Available as a mobile app on iOS and Android for patients of Good Samaritan Hospital.
• Emergency Care Services 24/7 emergency department providing care for heart attacks, strokes, and pediatric emergencies. Good Samaritan Hospital is designated as a Comprehensive Stroke Center by The Joint Commission.
• Robotic Surgery Program Minimally invasive robotic-assisted surgery program using Intuitive Surgical systems including single-port procedures for cardiac surgery, joint replacement, gynecological procedures, and neurosurgery with the goal of reducing patient pain, scarring, and hospital stays.
• Insightec Focused Ultrasound Treatment Non-invasive MRI-guided focused ultrasound treatment for essential tremor and Parkinson-related tremor. The procedure precisely targets areas of the brain responsible for tremor without incisions.
• Lumina 3D AI Imaging Service AI-driven 3D imaging technology by RapidAI that creates detailed three-dimensional views of blood vessels in the brain and neck from CT scans. Reduces vascular imaging turnaround time by an average of 24 minutes for faster stroke diagnosis.
• Level III Neonatal Intensive Care Unit (NICU) Level III NICU providing the highest level of neonatal intensive care for newborns, including high-risk pregnancy care and labor and delivery services.
• Bariatric Surgery Program Weight loss surgery program holding the Accredited Bariatric Surgery Center designation from MBSAQIP and Bariatric Surgery Center of Excellence designation from ASMBS.
• Oncology Services (Comprehensive Community Cancer Center) Comprehensive cancer care including medical oncology, surgical oncology, radiation oncology, chemotherapy, and breast cancer treatment at an ACS Commission on Cancer Comprehensive Community Cancer Center.
• Cardiac Care Services Cardiac care services including a Cardiac Catheterization Lab, heart surgery, catheterization, and cardiovascular treatment.
• Orthopedic Care Services Orthopedic care including joint replacement, orthopedic surgery, spine surgery, and sports medicine. Recognized among America's 100 Best Hospitals for Orthopedic Surgery (2025, 2024).
• Inpatient Rehabilitation Services Inpatient physical rehabilitation and stroke rehabilitation services at the Mission Oaks Campus in Los Gatos, holding CARF accreditation for excellence in acute inpatient rehabilitation and stroke care.
• Women's Care Services Comprehensive women's health services including labor and delivery, NICU, high-risk pregnancy care, mammograms/breast imaging, gynecological surgery, and women's health screenings at an NAPBC Accredited Breast Center.
• Mental Health and Behavioral Health Services Mental health and behavioral health treatment services, including the behavioral health program at the Mission Oaks Campus in Los Gatos.
• Patient Payment Estimator Online tool providing cost estimates for frequently scheduled hospital services, with phone support at (888) 253-1108, helping patients understand financial obligations before receiving care.
• Online Pre-Registration Online registration tool allowing patients to pre-register for upcoming OB appointments, surgical procedures, mammograms, and diagnostic tests.
• Financial Assistance Program Hospital financial support program providing 100% charity discount for patients at 0-200% of Federal Poverty Level, expanded assistance for patients at 201-400% FPL with balances over $1,500, and uninsured patient discounts similar to managed care rates.

Quantifiable outcome

• Top 5% of hospitals nationwide for overall clinical performance (Healthgrades 2025)
• +6 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• Intuitive SurgicalcoreTechnology or Integration · 8 July 2026Good Samaritan Hospital has a growing partnership with Intuitive Surgical to create meaningful, tech-forward STEAM-rich opportunities for local families. The partnership includes educational programs such as hands-on surgical robot experiences for children, and the hospital uses Intuitive Surgical's robotic systems for minimally invasive surgical procedures including cardiac surgery, joint replacement, and neurosurgery.
• HCA HealthcarecoreStrategic or Co-development PartnerGood Samaritan Hospital is a member of the HCA Healthcare system, which provides access to integrated systems of care, technology platforms, quality improvement programs, and the Frist Humanitarian Award recognition. HCA Healthcare includes over 310,000 colleagues and affiliated physicians nationwide.
• Insurance Carriers (Aetna, Anthem, Blue Shield, Cigna, etc.)coreChannel Partner/ Reseller/ DistributorThe hospital accepts all major insurance plans including Aetna, Anthem, Blue Shield of California, Cigna, Health Net, Humana, United Healthcare, and many others through written contracts and agreements with major managed care insurers and networks.
• RapidAIcoreTechnology or IntegrationGood Samaritan Hospital is the first in the Bay Area to implement Lumina 3D by RapidAI, an AI-driven imaging solution that creates detailed three-dimensional views of blood vessels in the brain and neck from CT scans within minutes, reducing turnaround time by an average of 24 minutes.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Stanford Health Care: Major academic medical center located in nearby Palo Alto, serving the same San Jose/South Bay patient population with tertiary and quaternary care across similar specialties including cancer, cardiac, neurology, and women's health. Both compete for complex specialty referrals from Silicon Valley residents and physicians.
• El Camino Health: Community hospital system with its main campus in Mountain View and Los Gatos, directly adjacent to Good Samaritan's service area. Competes head-to-head for emergency, maternity, orthopedic, and cardiac patients in the South Bay with comparable community-hospital positioning.
• Regional Medical Center of San Jose: Acute care hospital located in San Jose providing emergency, cardiac, stroke, and surgical services to the same East San Jose population. Direct geographic competitor for trauma, cardiac, and general acute care volume.
• O'Connor Hospital: Sister HCA Healthcare facility in San Jose, sharing the same parent systems, technology platforms, and clinical programs. Direct intra-network peer sharing physician referrals and competing for the same South Bay patient population, especially in cardiac, stroke, and emergency services.
• Kaiser Permanente Santa Clara Medical Center: Major integrated delivery system serving South Bay residents with its own hospital in Santa Clara. Operates as a closed-system competitor that captures large portions of insured patients in the region through its HMO model, competing directly for emergency, maternity, and specialty volume.
• Santa Clara Valley Medical Center: Public safety-net hospital operated by Santa Clara County in San Jose, providing trauma, burn, and emergency services. Competes for emergency and trauma patients in the same market and shares similar Level III NICU and stroke services.

Broad incumbents

• Sutter Health: Large Northern California integrated delivery system operating multiple hospitals in the Bay Area including Palo Alto Medical Foundation. Competes for South Bay patients through affiliated physician groups and ambulatory care networks while offering broader geographic reach across Northern California.
• UCSF Health: Major academic medical center in San Francisco with affiliated network across the Bay Area. Competes for complex tertiary referrals, oncology, and neurosurgery patients from Silicon Valley who may travel for academic-medicine reputation and clinical trials access.
• HCA Healthcare: Parent company and largest for-profit hospital operator in the United States with 310,000+ colleagues and 180+ hospitals. Provides the strategic, capital, and operational framework for Good Samaritan while also operating competing facilities in the same market.
• Tenet Healthcare: Major national for-profit hospital operator competing with HCA across multiple markets including California. Represents the broader competitive landscape of investor-owned acute care hospital systems with similar operating models, payer strategies, and capital allocation frameworks.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks1 record

Key highlights6 records

Customer concentration

• Xx.com/GoodSamSanJose
• YouTubeyoutube.com/user/GoodSamSanJose
• Facebookfacebook.com/GoodSamaritanHospitalSanJose

Compliance19 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Good Samaritan Hospital