Catherine’s Health Center

What Catherine’s Health Center does

Catherine's Health Center is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) founded in 1996 in Grand Rapids, Michigan. The organization provides integrated primary medical, dental, behavioral health, school-based, and homeless outreach services across multiple clinic locations and partner sites in Kent County, serving more than 6,000 patients annually regardless of ability to pay. Catherine's operates a Patient Centered Medical Home (PCMH) model with team-based, holistic care delivery, supported by the Athena Health patient portal (launched for telehealth in 2020) and live on-site interpretation services available across all locations in 16 languages.

The organization's distribution model relies on multi-channel community access: four fixed community health clinics (Creston, Wyoming, Streams, and a dedicated Dental site), six school-based health centers in partner K-12 districts, and place-based services at homeless-serving partners including Mel Trotter Ministries, Crossroads Bible Church, AYA Youth Collective, Dégagé Ministries, and street medicine outreach. A mobile healthcare van launched in 2024 extends low-barrier primary care into the community. Specialized clinical capabilities include a board-certified Addiction Medicine physician for substance use disorder treatment, integrated behavioral health providers embedded in care teams, and an addiction-focused HIV/hepatitis C treatment program.

Revenue is generated through a hybrid model spanning insurance reimbursements (Medicaid, Medicare, marketplace, and private plans), a sliding fee discount program for uninsured and underinsured patients, federal and state grants (HRSA funding as an FQHC plus targeted behavioral health and mobile health grants), 340B pharmacy program economics via Walgreens, and philanthropy. Per company disclosure, nearly 30% of revenue is sourced from grants and donations. The organization is governed by a community board with a majority of health center patients per FQHC requirements, and is led by a CEO with MPH training alongside a COO, CFO, and CMO/Nurse Practitioner.

Name

Catherine’s Health Center

Legal name

Catherine's Health Center

Website

https://catherineshc.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Catherine's Health Center is a 501(c)(3) Federally Qualified Health Center in Grand Rapids, Michigan that provides integrated primary medical, dental, and behavioral health care to underserved populations, including uninsured individuals, homeless persons, and K-12 students, across multiple clinic and partner sites in Kent County.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), School-Based Health Centers (HLAFAGAG)

Keywords

• Community health services
• Federally qualified health center
• Primary medical care
• Behavioral health care
• Homeless healthcare services

Headquarters

HQ city

Grand Rapids

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Insurance Reimbursements: Catherine's accepts a wide variety of insurance including Medicaid, Medicare, marketplace plans, and private insurance. Revenue is generated through reimbursement for covered medical, dental, and behavioral health services.
2. Sliding Fee Scale Payments: For uninsured or underinsured patients, Catherine's offers a sliding fee discount program based on household size and income. Patients pay adjusted rates they can afford.
3. Federal and State Grants: Catherine's receives federal grants including a $1 million grant to expand behavioral health services and a $500,000 grant for mobile health van. As an FQHC, receives HRSA funding and support.
4. Pharmacy (340B Program): Through the 340B pharmacy program, eligible patients receive discounted medications at Walgreens pharmacies. Catherine's benefits from the pricing differential on prescriptions.
5. Philanthropy and Donations: Nearly 30% of Catherine's revenue comes from grants and philanthropy. Accepts one-time gifts, recurring donations (Catherine's Club), corporate sponsorships, legacy gifts, and non-cash gifts.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Catherine's Health Center is a Federally Qualified Health Center (FQHC) providing integrated primary medical care, dental care, behavioral health care, school-based health services, and healthcare for the homeless across multiple clinic and partner-based locations in West Michigan. Services are delivered regardless of ability to pay, supported by insurance reimbursements, a sliding fee scale, federal/state grants, and philanthropy, with telehealth and a mobile health van extending access.

Product overview

Catherine's Health Center is a Federally Qualified Health Center (FQHC) operating as a multi-location healthcare system in the Grand Rapids, Michigan area. The organization offers an integrated care model combining Primary Medical Care, Dental Care, Behavioral Health Care, Healthcare for the Homeless, and School-Based Health Services. Services are delivered through community health clinic locations (Creston, Dental, Wyoming, Streams), school-based sites, and outreach locations for unhoused populations. The organization operates as a Patient Centered Medical Home providing holistic, team-based care to all patients regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Medical Care Comprehensive primary medical care including preventive care, chronic disease management, substance use disorder treatment, infectious disease services, women's health, and pediatric care for patients of all ages.
• Dental Care Full-service dental care including routine cleanings, examinations, X-rays, sealants, fluoride treatment, root canals, crowns, tooth removals, and dentures for patients of all ages.
• Behavioral Health Care Outpatient mental health services including stress and anxiety management, depression treatment, grief processing, substance use support, and psychiatric services for established medical patients ages 5 and above, delivered in-person or virtually.
• Healthcare for the Homeless Low-barrier primary medical care, psychiatric services, and dental hygiene provided at partner locations including Mel Trotter Ministries, Crossroads Bible Church, AYA Youth Collective, and Dégagé Ministries, plus direct street medicine and mobile health van outreach to unhoused populations at no cost.
• School-Based Health Services In-school healthcare services including comprehensive outpatient counseling, nursing services, and primary medical care provided at partner K-12 schools (Townline Elementary, Crestwood Middle, Crossroads Alternative High, Harrison Park Academy, Godfrey Elementary, Godfrey-Lee Early Childhood Center) to reduce health-related barriers to learning.

Quantifiable outcome

• Nearly 30% of revenue from grants and philanthropy enables serving everyone regardless of insurance
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and major.

• Mel Trotter MinistriescoreStrategic or Co-development PartnerCatherine's provides on-site healthcare services at Mel Trotter Ministries including walk-in primary medical care (daily 8:30-4:30), dental hygiene (Monday and Thursday), and psychiatry services (Wednesday mornings) for homeless individuals staying at the shelter.
• Crossroads Bible ChurchcoreStrategic or Co-development PartnerCatherine's provides primary medical care services every Tuesday morning at Crossroads Bible Church alongside other service providers including housing, workforce development, and legal aid for homeless and unhoused populations.
• AYA Youth CollectivecoreStrategic or Co-development PartnerCatherine's provides primary medical services to AYA youth (youth experiencing homelessness) Monday, Tuesday, Thursday, Friday from 12-4:30 at AYA Youth Collective location.
• Dégagé Ministries (Heartside Landing)coreStrategic or Co-development PartnerCatherine's provides healthcare services for residents at Heartside Landing (incorporated services only) on Thursdays all day through partnership with Dégagé Ministries.
• Streams (Community Center and Food-Pantry)coreStrategic or Co-development PartnerCatherine's Health Center at Streams is co-located with the Streams community center and food-pantry in the Townline neighborhood, providing integrated healthcare alongside community resources.
• Michigan Department of Health and Human ServicescoreStrategic or Co-development PartnerState agency partnering with Catherine's and school districts to provide in-school health services that reduce barriers, keep kids healthy, and foster academic success.
• Walgreens (340B Pharmacy Program)majorStrategic or Co-development PartnerThrough the 340B pharmacy program, patients eligible for sliding fee discount can receive discounted medications at Walgreens pharmacies.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Cherry Health: Federally Qualified Health Center headquartered in Grand Rapids, MI offering integrated medical, dental, and behavioral health services across West Michigan with a similar sliding-fee and HRSA-funded operating model to Catherine's.
• Exalta Health: Grand Rapids-area FQHC serving uninsured and underinsured populations with medical, dental, vision, and behavioral health services, directly comparable in mission, geography, and sliding-fee pricing to Catherine's.
• Family Health Center (Kalamazoo): Michigan FQHC providing integrated primary medical, dental, behavioral health, and pharmacy services on a sliding-fee basis to underserved populations — same FQHC operating model as Catherine's.
• Heartland Health Centers: Midwest FQHC operating multiple community health clinic locations with integrated medical, dental, and behavioral health services for underserved populations, structurally analogous to Catherine's multi-site model.
• Lawndale Christian Health Center: Faith-affiliated urban FQHC delivering integrated primary care, dental, behavioral health, and school-based services to underserved communities — close peer on integrated care, faith-friendly branding, and school health programs.
• HealthNet (Indianapolis): Indianapolis-based FQHC operating multiple community health centers with integrated medical, dental, behavioral health, and homeless services, comparable in structure and patient mix to Catherine's.

Emerging players

• Boston Health Care for the Homeless Program: National model for healthcare-for-the-homeless programs including street medicine and shelter-based clinics; comparable to Catherine's Healthcare for the Homeless service line in mission and delivery model.

Broad incumbents

• Spectrum Health (Corewell Health): Large regional health system serving West Michigan including Grand Rapids; the dominant healthcare incumbent Catherine's partners with and competes against for safety-net patient populations.
• Trinity Health Michigan (Mercy Health): Michigan Catholic health system that historically partnered with Catherine's (originating from St. Mary's Hospital); a broad incumbent providing primary care, hospital, and community health services across West Michigan.

Regional players

• Aliados Health: California-based consortium supporting FQHCs and community health centers with shared services, training, and policy advocacy; comparable in serving as a peer FQHC support network relevant to Catherine's community health center model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/catherineshc
• Facebookfacebook.com/211945455

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catherine’s Health Center