NetInfo
NetInfo (深圳星网信通科技股份有限公司) is a Shenzhen-based, NEEQ-listed (Innovation Layer) provider of converged communications software and IT system integration, serving 1,000+ government, finance, and enterprise customers across China through proprietary AI (Aether), contact-center (NICC), and emergency-command platforms plus Huawei-based infrastructure solutions.
- Company typePublic
- Founded2005
- HeadquartersShenzhen, China
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What NetInfo does
NetInfo (深圳星网信通科技股份有限公司) is a Shenzhen-headquartered, NEEQ-listed (Innovation Layer since May 2026) provider of converged communications software and IT system integration, founded in 2005 with 300+ technical personnel serving 1,000+ enterprise and government customers across China. Its core proprietary product layer is the 奕思·Aether (Yisi·Aether) AI platform, which integrates six modules — Aether AST (multimodal intelligent assistant), Aether DQA (NL-to-data querying), Aether IQA (hybrid RAG question-answering), Aether KBS (knowledge-base management), Aether EMP (agent orchestration enablement), and Aether DSP (AI computing-power scheduling) — built on generative AI, knowledge-graph, and speech technologies. The company also develops the NICC contact-center suite, iFCP converged communications platform, iRecord tri-recording system, and an emergency command information system that is deployed by metro, water affairs, and district-government customers.
The business model combines enterprise project-based system integration (hardware procurement, deployment, custom integration), proprietary software licensing and subscription (Aether modules, NICC, iFCP, emergency command), reselling of Huawei infrastructure products (FusionCloud, OceanStor, FusionServer, IdeaHub, HoloSens), and tiered annual maintenance contracts (Platinum/Gold/Silver with on-site support). Revenue is generated primarily through direct enterprise field sales targeting government, financial services, power/energy, internet, public utilities, and large enterprise segments, supplemented by a deep Huawei channel-partner relationship in which NetInfo holds gold-dealer, leading-solution-partner, and leading-ISV-partner tiers. The company operates a 10+ city service-center footprint across Shenzhen, Beijing, Shanghai, Guangzhou, Chengdu, Jinan, Nanjing, Hangzhou, Wuhan (R&D), and Changsha/Hunan (R&D), and in 2023 raised a new financing round (~RMB 78.918M / ~USD 13.68M registered capital) led by Guangdong Industrial Development Fund and expanded into Hong Kong with a wholly-owned subsidiary.
NetInfo firmographics
Firmographics- Name
- NetInfo
- Legal name
- 深圳星网信通科技股份有限公司
- Website
- https://netinfosz.com
- Company type
- Public
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- NetInfo (深圳星网信通科技股份有限公司) is a Shenzhen-based, NEEQ-listed (Innovation Layer) provider of converged communications software and IT system integration, serving 1,000+ government, finance, and enterprise customers across China through proprietary AI (Aether), contact-center (NICC), and emergency-command platforms plus Huawei-based infrastructure solutions.
- Ownership category
- akta.pro rank
NetInfo industry classification
Industry- Product category
- Enterprise Communications Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Communications Services, Nec (4899)
- akta.pro primary industry
- Video Conferencing & Meetings (HDAIAHAI)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Network, Infrastructure & Data Center Integration (BPAEAAAK), Video Conferencing & Meetings (BPAMACAD)
Keywords
Where NetInfo is headquartered
LocationHeadquarters
- HQ city
- Shenzhen
- HQ country
- China
- HQ region
- Asia
Offices12 records
Markets served
NetInfo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- System Integration: System integration services combining hardware procurement, software deployment, and project implementation for enterprise IT and communication infrastructure.
- Software Licensing and Subscriptions: Proprietary software products including Aether AI platform modules, NICC contact center, and emergency command systems sold as licenses with ongoing maintenance and support.
- Hardware Sales: Sale of Huawei and partner hardware including servers, storage, network equipment, smart collaboration devices as part of integrated solutions.
- Professional Services and Maintenance: Technical implementation, consulting, and maintenance services including the 2020 maintenance service tiers (Platinum, Gold, Silver) with on-site support options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise solutions with custom pricing based on scope and configuration |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
NetInfo product offering
Product offeringCore offering
NetInfo develops and integrates converged audio-video communications software and AI platforms for enterprise and government customers. Its proprietary product portfolio centers on the Aether AI platform (six modules covering assistants, data querying, Q&A, knowledge management, enablement, and compute scheduling), the NICC multi-media converged contact center system, the iFCP converged communication command platform, and emergency command information systems. The company combines its own software with Huawei infrastructure products to deliver end-to-end solutions spanning consulting, deployment, integration, and maintenance.
Product overview
NetInfo (深圳星网信通科技股份有限公司) operates as a converged communications software developer and systems integrator with 21 years of experience. The company offers a two-tier product architecture: (1) Proprietary AI platform called 奕思・Aether featuring six integrated modules - Aether AST (intelligent assistant), Aether DQA (data querying), Aether IQA (Q&A), Aether KBS (knowledge management), Aether EMP (enablement middleware), and Aether DSP (computing scheduling) - all sharing unified AI infrastructure for enterprise AI deployment; (2) Industry-specific solutions including emergency command, intelligent customer service, smart collaboration, smart meetings, video cloud, and machine vision; (3) Contact center products including NICC, NSC soft-switch, and AICC CTI; (4) Huawei-based infrastructure products including FusionAccess desktop cloud, FusionSphere virtualization, FusionCloud hybrid cloud, OceanStor storage, FusionServer, and IdeaHub collaboration boards that the company resells and integrates for customers. The company targets government, finance, power, energy, and large enterprises with converged communication and comprehensive IT solutions.
Differentiator
Problem solved
Functional benefit
Brands
- 奕思・Aether: 面向企业的一站式AI能力平台，集模型管理、算力调度、模型训练、AI使能、知识管理、智能交互于一体，为组织提供稳定、安全、可复用、可扩展的AI中枢系统。旗下包含6个AI产品模块：奕思・智助（Aether AST）、奕思・智数（Aether DQA）、奕思・智问（Aether IQA）、奕思・知库（Aether KBS）、奕思・使能中台（Aether EMP）、奕思・智调（Aether DSP）。
Products and services
- 奕思・Aether AI Enablement Platform (Aether AI Platform)
- NICC Multi-media Converged Contact Center System (多媒体融合联络中心系统)
- iFCP Converged Communications Platform System (iFCP融合通信平台系统)
- Emergency Command Information System (应急指挥信息系统)
- iWebRTC WebRTC Platform System (iWebRTC WebRTC Platform)
- iRecord Full-media Intelligent Tri-recording System (星网全媒体智能三录系统)
- Smart Network Solution (智慧网络解决方案)
- Smart Data Center Solution (智慧机房解决方案)
- Smart Customer Service Marketing Solution (智慧客服营销解决方案)
- Smart Collaboration Office Solution (智慧协同办公解决方案)
- Smart Emergency Solution (智慧应急解决方案)
- Smart Security Solution (智慧安防解决方案)
- Smart Meeting Solution (智能会议解决方案)
- Smart Computing Solution (智能计算解决方案)
Quantifiable outcome
- 东北证券智能外呼系统在1年时间内成功回访超过100万客户
Companies that use NetInfo
Customer profileNamed customers18 records
Segments5 records
Ideal customer profiles4 records
NetInfo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability12 records
Feature4 records
NetInfo partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- 华为技术有限公司 (Huawei) - AI智能体联合方案core2026年3月19-20日，星网信通携手华为重磅发布央国企AI智能体联合方案，共同推出面向 central and state-owned enterprises 的AI智能体联合解决方案。
- 华为技术有限公司 (Huawei)core星网信通是华为最重要的战略合作伙伴之一，持有华为多产品金牌经销商、领先解决方案伙伴、领先级ISV伙伴、华为鲲鹏展翅伙伴计划认证级ISV伙伴等多项资质。也是华为亿元俱乐部成员、华为IT五钻认证服务商、华为UC&C五钻认证服务商。合作覆盖服务器、存储、网络、智能协作、云计算、视频监控等多个产品线领域。
- 超聚变数字技术有限公司 (xFusion)minor超聚变算力厂家金牌经销商 - resells and distributes xFusion computing power products
- 统信软件技术有限公司 (UnionTech)minor统信操作系统代理经销商 - distributes UnionTech operating system products
- 麒麟软件有限公司 (Kylin)minor麒麟操作系统代理经销商 - distributes Kylin operating system products
- 绿盟科技集团股份有限公司 (NSFOCUS)minor绿盟科技安全厂家核心经销商 - core distributor of NSFOCUS cybersecurity products
- 神州数码/神州云科 (神州云科)minor神州云科网络厂家授权经销商 - authorized distributor of Shenzhou Yunk cloud networking products
Scale indicators4 records
Recent moves12 records
Expansion highlights7 records
NetInfo competitors and assessment
Company assessmentDirect peers
- Sangfor Technologies: Leading Chinese IT infrastructure and UC/cloud vendor serving enterprise and government customers with overlapping products in unified communications, contact center, and cloud. Both companies operate similar direct-sales-plus-channel GTM models targeting Chinese SOE and finance segments.
- ChinaSoft International: Major Chinese IT services and system integration firm with deep Huawei partnership and similar enterprise/government customer base. Comparable as a Huawei-aligned Chinese IT SI with proprietary software capabilities.
- Digital China Holdings: Large Chinese IT distribution and systems integration company with Huawei product distribution rights. Similar business model combining IT product distribution, SI services, and proprietary solutions for government and enterprise customers.
- Yealink: Chinese unified communications and video conferencing endpoint vendor. Directly comparable as a Chinese-headquartered UC/VC player targeting enterprise customers, though more focused on endpoints than NetInfo's contact center and AI platform.
- AsiaInfo: Chinese IT services and software provider specializing in telecom BSS/OSS and enterprise digital transformation. Comparable as a Chinese-listed IT services firm serving telecom and large enterprise customers with proprietary software.
- Beijing Teamsun Technology: Chinese IT solutions and system integration company with strong presence in government, finance, and large enterprise segments. Directly comparable as a Huawei-aligned Chinese IT SI with proprietary platform offerings.
Broad incumbents
- Huawei: NetInfo's primary strategic partner and largest indirect competitor; Huawei sells competing enterprise UC, contact center, AI (Pangu), and cloud solutions directly. Acts as both channel partner and broad incumbent in the same enterprise communications and AI markets.
- ZTE: Major Chinese telecom equipment and ICT solutions provider offering unified communications, contact center, and cloud solutions to carriers and enterprises. Overlaps with NetInfo in telecom-grade communications but operates at substantially larger scale.
- Avaya Holdings: Global contact center and unified communications vendor. Comparable as a contact center and UC platform vendor with overlapping customer use cases in financial services and government, though much larger and operating primarily in Western markets.
Emerging players
- iFlytek: China's leading AI platform company with proprietary foundation models and enterprise AI offerings. Competes with NetInfo's Aether platform in Chinese enterprise AI, particularly for speech recognition, NLP, and government applications.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
NetInfo compliance and trust
Trust signalCompliance10 records
NetInfo financial estimates
Financial estimateRevenue estimate
Valuation estimate
NetInfo leadership team
Management profileNumber of profiles
Profiles1 record
NetInfo subsidiaries and ownership
Company hierarchySubsidiaries6 records
NetInfo funding detail
Funding detailFunding overview
Funding rounds1 record
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NetInfo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NetInfo
What does NetInfo do?
NetInfo develops and integrates converged audio-video communications software and AI platforms for enterprise and government customers. Its proprietary product portfolio centers on the Aether AI platform (six modules covering assistants, data querying, Q&A, knowledge management, enablement, and compute scheduling), the NICC multi-media converged contact center system, the iFCP converged communication command platform, and emergency command information systems. The company combines its own software with Huawei infrastructure products to deliver end-to-end solutions spanning consulting, deployment, integration, and maintenance.
Is NetInfo a public or private company?
NetInfo is a public company. It is classified as public and is currently operating.
When was NetInfo founded?
NetInfo was founded in 2005. It employs 251 to 500 people.
Where is NetInfo based?
NetInfo is headquartered in Shenzhen, China, in the Asia region.
How does NetInfo make money?
Four revenue lines are on record. System Integration is the primary driver. The others are software Licensing and Subscriptions, hardware Sales and professional Services and Maintenance.
Who are NetInfo's main competitors?
Direct peers on record are Sangfor Technologies, ChinaSoft International, Digital China Holdings, Yealink, AsiaInfo and Beijing Teamsun Technology. Broad incumbents are Huawei, ZTE and Avaya Holdings. iFlytek is listed as an emerging player.
Does NetInfo have an API?
No public API is recorded for NetInfo.
What industry is NetInfo in?
NetInfo's product category is Enterprise Communications Software. Its primary akta.pro industry code is HDAIAHAI, Video Conferencing & Meetings, with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 54151 and its SIC code is 7373.