What Intermountain Health does

Intermountain Health is a nonprofit, integrated health system headquartered in the Salt Lake City, Utah area, operating 34 hospitals and over 400 clinics across six states in the U.S. Mountain West (Utah, Idaho, Nevada, Colorado, Montana, and Wyoming). Founded in 1973 and rebranded from Intermountain Healthcare to Intermountain Health in 2023, the organization employs more than 68,000 caregivers, including over 10,000 physicians, and reports serving 3 million-plus telehealth patients with an annual community-health contribution of $1.6 billion. Service lines span adult and pediatric primary care, women's health, senior care, behavioral health, oncology, and a full pediatric network anchored by Primary Children's Hospital, which is ranked by U.S. News & World Report in all 11 pediatric specialties.

The technology platform is centered on a unified Epic MyChart-powered patient portal (the Intermountain Health App) supporting appointment scheduling, tele-visits via Connect Care, secure messaging, and prescription management, layered with partner-built AI for clinical documentation integrity, pharmacy workflow automation (Foundation Health PAIGE AI), vocal biomarker analysis (Canary Speech), and conversational patient engagement (Hyro). Additional infrastructure includes Epic Care Everywhere interoperability, telehealth-led virtual care for urgent and specialty consults, on-demand pharmacy and lab services, medical-records request processes, and graduate medical education programs (residencies, fellowships, and the Healthcare Delivery Institute). AI is integrated into operational and clinical workflows as a productivity and quality lever but largely via third-party partners rather than proprietary foundation models.

The revenue model combines patient care services delivered through hospitals and clinics with insurance premiums from the wholly-owned Select Health health plan (including Medicare Advantage products via the Alignment Health Plan partnership), supplemented by research, clinical trial activity, and grants. Financial assistance and sliding-scale pricing tied to Federal Poverty Guidelines effectively underwrite access for uninsured and lower-income patients. Distribution is direct-to-consumer across the six-state service area through the hospital/clinic network, telehealth, and digital self-serve channels, with payer-provider integration through Select Health aligning incentives around value-based care.

Name

Intermountain Health

Legal name

Intermountain Health

Website

https://intermountainhealthcare.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Intermountain Health is a nonprofit integrated health system operating 34 hospitals and 400+ clinics across Utah, Idaho, Nevada, Colorado, Montana, and Wyoming, serving 3M+ patients with 68,000+ caregivers and a wholly-owned health plan.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Delivery (Hospital and Health System)

NAICS

Health Care and Social Assistance (62), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Integrated Delivery Networks (IDNs) & Multi-Hospital Systems (HLAFAAAC)

akta.pro secondary industry

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

Keywords

• Integrated healthcare delivery
• Hospital and clinic services
• Telehealth and virtual care
• Health insurance plans
• Pediatric specialty care

Headquarters

HQ city

Murray

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Patient Care Services: Revenue generated from providing medical services across 34 hospitals and 400+ clinics. Services include primary care, specialty care, emergency services, surgical procedures, and diagnostic services. The health system operates as a nonprofit providing care to patients regardless of ability to pay.
2. Select Health Insurance: Intermountain operates its own health plan division called Select Health, which provides insurance coverage to members. This creates a value-based care model where the system has incentive to keep populations healthy.
3. Research and Clinical Trials: Conducting clinical research including vitamin D3 supplementation studies, hypertensive disorders of pregnancy studies, and other medical research that may generate grant funding and advance medical knowledge.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Intermountain Health is an integrated nonprofit health system delivering patient care across 34 hospitals and 400+ clinics in Utah, Idaho, Nevada, Colorado, Montana, and Wyoming. It provides primary, specialty, pediatric, women's, and senior care; telehealth through Connect Care; digital access via the MyChart-powered Intermountain Health app; and operates its own health plan (Select Health). It also runs clinical research, residency and fellowship training programs, and AI-driven diagnostic and pharmacy automation initiatives.

Product overview

Intermountain Health operates as an integrated healthcare delivery system offering a unified platform of clinical services, digital health tools, and professional training programs. The core patient-facing digital experience is delivered through the MyChart-powered Intermountain Health App, which serves as the unified portal for accessing Connect Care telehealth services, medical records, appointment scheduling, and prescription management. Clinical services span comprehensive care lines including Primary Care (family medicine, internal medicine, senior care), Intermountain Children's Health (pediatric primary and specialty care including transplant and cancer), Women's Health (obstetrics, gynecology, breast health), and Virtual Care (on-demand urgent care, behavioral health, e-Visits). Supporting infrastructure includes Select Health insurance division, Financial Assistance programs, and Medical Residencies/Fellowships. Recent AI-powered innovations include vocal biomarker analysis for MS detection and PAIGE AI for pharmacy automation. The system operates 34 hospitals and 400+ clinics across Utah, Idaho, Nevada, Colorado, Montana, and Wyoming.

Differentiator

Problem solved

Functional benefit

Brands

• Primary Children's Hospital: Children's hospital network ranked by U.S. News & World Report as one of the nation's best children's hospitals in 11 pediatric specialties. Locations include Salt Lake City, Lehi, and Taylorsville in Utah, Billings Montana, and Mount Saint Vincent in Colorado.
• Select Health

Products and services

• Hospital Inpatient and Emergency Services Inpatient, emergency, and tertiary hospital care delivered across 34 hospitals in six Mountain West states.
• Clinic-based Primary and Specialty Care 400+ medical clinics offering primary care, specialty care, and outpatient services across Utah, Idaho, Nevada, Colorado, Montana, and Wyoming.
• Intermountain Children's Health (including Primary Children's Hospital) Comprehensive pediatric care network including Primary Children's Hospital (ranked in all 11 U.S. News pediatric specialties), pediatric primary care, and specialty services covering behavioral health, brain and spine, cancer, diabetes, heart care, orthopedics, and transplant.
• Women's Health Services Gynecology, breast health, pregnancy and baby care (CenteringPregnancy, Angel Watch, breastfeeding support), maternal-fetal medicine for high-risk pregnancies, and on-demand services for birth control and period pain relief.
• Primary Care Services Family medicine, internal medicine, pediatric primary care, and senior primary care delivered through primary care clinics with virtual care options including scheduled primary care visits and on-demand e-Visits.
• Senior Primary Care Specialized primary care for seniors aged 65+ in Nevada through Medicare Advantage plan partnerships, including team-based care with specialists and nurse practitioners, pharmacy home delivery, home services, hospice, and palliative care.
• Intermountain Connect Care (Telehealth) Virtual care clinic offering on-demand urgent care video visits, scheduled specialty consults, e-Visits, and provider messaging for various health conditions without requiring clinic visits.
• Intermountain Health App (MyChart patient portal) Mobile and web patient portal powered by MyChart (Epic) enabling patients to view test results, message care teams, schedule appointments, refill prescriptions, manage bills, and access medical records across iOS, Android, and web.
• On-Demand Pharmacy Services Prescription delivery service offering birth control, period pain relief, PrEP/PEP HIV prevention, seasonal allergy relief, smoking cessation, and injectable epinephrine delivered without requiring a provider appointment.
• On-Demand Lab Services At-home lab testing services including colon cancer screening (FIT test) and mobile lab draws for patients who cannot easily visit laboratory facilities.
• Select Health Insurance Plan Health plan division of Intermountain Health offering insurance coverage options, including Medicare Advantage plans through Alignment Health Plan partnership for Nevada seniors.
• Financial Assistance Program Need-based financial assistance for patients unable to pay for medical treatment, with eligibility determined by family size and household income relative to Federal Poverty Guidelines, plus automatic discounts for uninsured hospital bills.
• Medical Records Services Patient health information access and management through the MyChart portal and traditional request processes, including viewing history, physicals, discharge summaries, lab results, and imaging reports, with the ability to share records via Epic Care Everywhere.
• Medical Residencies and Fellowships Post-graduate medical training programs across multiple Intermountain facilities in the Mountain West, covering various medical specialties, delivered by nationally recognized clinical experts.
• Intermountain Health Leadership Institute Immersive leadership development program for mid-career health system leaders designed to develop trusted and effective leaders who can impact organizational culture, strategy, and outcomes.
• Healthcare Delivery Institute (HDI) Cross-functional professional institute focused on advancing evidence-based best practices, including the Advanced Training Program (ATP) in Clinical Quality Improvement.
• Psychotherapy Institute Professional development program offering therapists advanced training approaches to better serve patients through evidence-based psychotherapy methods.

Quantifiable outcome

• Time-to-fill reduced from 65 to 35 days in talent management through AI implementation
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• AdventHealthcoreStrategic or Co-development Partner · 23 February 2026AdventHealth and Intermountain Health opened cancer centers in Denver, Colorado, representing a collaborative expansion of cancer care services in the region.
• Canary SpeechcoreTechnology or Integration · 10 February 2026Canary Speech partnered with Intermountain Health to launch the first AI-driven vocal biomarker study for early multiple sclerosis (MS) detection. The study uses voice analysis to evaluate AI algorithms in detecting MS, potentially offering a non-invasive diagnostic tool. Led by Dr. Timothy West in Utah.
• Intermountain VenturescoreTechnology or Integration · 10 February 2026Intermountain Ventures partnered with Canary Speech to launch a study using vocal analysis to identify early indicators of Multiple Sclerosis. The study analyzes voice samples to evaluate accuracy of AI algorithms in detecting MS.
• Testmate HealthcoreStrategic or Co-development Partner · 11 December 2025Testmate Health and Intermountain Health announced a strategic partnership and investment to develop and support FDA approval for rapid STI diagnostics in the U.S. The collaboration aims to address public health gaps by providing accessible, lab-quality testing outside traditional labs for underserved populations.
• NexCore GroupminorStrategic or Co-development Partner · 16 October 2025NexCore Group and Intermountain Health's Lutheran Medical Office Building received the City of Wheat Ridge Investment Award, recognizing their joint development partnership.
• Alignment Health PlancoreStrategic or Co-development Partner · 14 October 2025Alignment Health Plan and Intermountain Health launched a new $0-premium, 5-star Medicare Advantage plan in Clark County, Nevada. The plan offers comprehensive benefits including transportation, caregiver support, and allowances for health-related expenses for Nevada seniors.
• Myriad GeneticsminorOthers · 1 February 2024Myriad Genetics acquired Intermountain Health assets in February 2024 as part of their expansion in the biomarkers and diagnostic tools market.

Scale indicators8 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• CommonSpirit Health: One of the largest nonprofit integrated delivery networks in the US, operating hospitals and clinics across multiple states with a similar diversified service line and digital health strategy. Closest direct structural analog to Intermountain.
• Kaiser Permanente: Iconic integrated payer-provider nonprofit that combines an owned health plan with owned hospitals and medical groups — the canonical example of the Select Health + care delivery model Intermountain operates.
• AdventHealth: Large nonprofit health system with significant Florida and multi-state footprint; active joint venture partner with Intermountain on cancer centers in Denver. Comparable size, faith-based nonprofit structure, and expansion strategy.
• Banner Health: Large nonprofit integrated delivery network headquartered in Arizona with overlapping Mountain West / Southwest geographic exposure; comparable scale (hospitals, clinics, health plan) and population health orientation.
• Ascension Health: Major Catholic nonprofit health system operating hospitals and clinics nationally with a value-based care strategy. Comparable nonprofit IDN structure, multi-state footprint, and clinical service breadth.
• Providence Health: Large nonprofit integrated health system on the West Coast with a health plan (Providence Health Plan) and extensive hospital/clinic network — structurally similar payer-provider nonprofit IDN competing in adjacent western US markets.
• Trinity Health: One of the largest Catholic nonprofit health systems in the US, with multi-state hospital and clinic operations and a focus on value-based care. Comparable scale, nonprofit governance, and population health orientation.

Broad incumbents

• HCA Healthcare: Largest for-profit hospital operator in the US with a national footprint and significant overlap in markets Intermountain serves or targets. Provides a for-profit benchmark on capital deployment, scale, and operating leverage.
• Mayo Clinic: Elite nonprofit academic medical center with national and international referral volumes, similar nonprofit status, and strong brand recognition. Comparable on AI clinical adoption and tertiary/quaternary care focus rather than local market share.

Regional players

• University of Utah Health: Academic health system based in Salt Lake City with overlapping primary care, specialty, and research footprint in Intermountain's home market. A direct regional competitor and potential academic partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intermountain Health