What Certifaction does

Certifaction AG is a Zurich-based, private Swiss software company founded in 2020 that provides a privacy-first electronic signature platform built around a Zero Document Knowledge architecture. Documents are processed and encrypted locally on the customer's side before being transmitted, so Certifaction's servers never access document content. The platform supports Simple (SES), Advanced (AES), and Qualified (QES) Electronic Signatures and is compliant with eIDAS, ZertES, GDPR, revFADP, UETA, and ESIGN, with ISO 27001:2022 certification from TÜV SÜD. Differentiating features include a Digital Twin capability that keeps signed documents verifiable in printed form, an AI-powered facial-recognition QES identification flow, Teamspaces for collaborative signing, Bulk Signing, PDF form filling, signing templates, and a process-history audit trail.

The product is monetized through SaaS subscriptions and white-label/OEM licensing. Distribution runs across a self-serve web application (PLG), direct enterprise field sales, an API and CLI for developer-led embedding, and a reseller/channel partner program with second-level support. Certifaction's customer base is concentrated in Europe and spans regulated verticals — most prominently healthcare (notably HIN Sign as a white-label standard for Swiss medical professionals), financial services, public services, and staffing & recruiting — alongside SaaS providers that embed the platform. The company raised approximately €5 million in seed funding in February 2022 led by Expa (with HV Capital, Seedcamp, and Founderful), explicitly earmarked for European expansion, following an earlier ~$1.16M round in 2020.

Name

Certifaction

Legal name

Certifaction AG

Website

https://certifaction.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Certifaction AG is a Zurich-based Swiss software company offering a privacy-first e-signature platform with a Zero Document Knowledge architecture, serving European regulated enterprises in healthcare, financial services, public services, staffing, and SaaS integration partners.

Ownership category

akta.pro rank

Product category

Digital Signature Software

NAICS

Document Preparation Services (56141)

SIC

Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Identity Verification (IDV) & Document Verification (FSAMALAE)

akta.pro secondary industry

Credential, Education & Professional License Verification (BPAKAEAI)

Keywords

• Digital signature software
• Electronic signature platform
• E-signature API
• Qualified electronic signatures
• White label esigning

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: SaaS subscription model with recurring fees for access to the e-signature platform. Pricing based on usage tiers and team sizes. Customers without signed SaaS agreements can purchase via direct online purchase plans.
2. White Label Licensing: White-label licensing model where partner companies integrate Certifaction's solution into their own products, paying licensing fees or generating revenue through paid add-on features for their customers.

Go-to-market motion4 records

Distribution channels5 records

Marketing channels7 records

Core offering

Certifaction is a privacy-first digital signature platform that enables legally valid electronic signatures (SES, AES, QES) compliant with eIDAS, ZertES, UETA, and ESIGN. Documents are processed locally and encrypted end-to-end before transfer, ensuring Certifaction has zero knowledge of document content. The platform is offered via a self-serve web app, API/CLI integration, and a white-label program for partners in regulated industries.

Product overview

Certifaction is a unified privacy-first e-signature platform offering a comprehensive suite of digital signature solutions. The core Certifaction eSigning Platform provides end-to-end encrypted document signing with Zero Document Knowledge architecture, supporting signature standards from SES (Simple Electronic Signature) through QES (Qualified Electronic Signature) with ZertES/eIDAS jurisdiction support. The platform's modular architecture includes White Label Solution for partner integration, QES Identification with AI-powered facial recognition, Digital Twin for print document verification, and collaboration tools including Teamspaces, Bulk Signing, PDF Form Filling, Signing Templates, Process History, and Roles management. All products share the core security infrastructure of local document processing, end-to-end encryption, and ISO 27001-certified data centers in Switzerland or EU.

Differentiator

Problem solved

Functional benefit

Products and services

• Certifaction eSigning Platform Core cloud e-signature platform providing legally valid electronic signatures with end-to-end encryption, Teamspaces, bulk signing, guest signature, and PDF form filling. Sold via self-serve SaaS to SMBs and via enterprise plans to regulated-industry buyers.
• White Label Solution Customised, fully brandable version of Certifaction that partners (e.g., HIN) integrate into their own products and resell to end customers under their own brand.
• QES Identification (Qualified Electronic Signature) Highest-tier e-signature service that performs AI-powered identity verification using facial recognition to meet the written-form requirement under ZertES and eIDAS.
• Certifaction Signing API and CLI API and CLI developer toolkit that lets software providers embed Certifaction's e-signature, QES identification, and Digital Twin capabilities directly into their own applications and workflows.

Quantifiable outcome

• NPS (Net Promoter Score) of +90 based on customer feedback
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

One partnership is on record.

• HIN (Health Info Net AG)coreOEM/ Whitelabel/ Licensing Partner

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• DocuSign: Global market-leading e-signature platform and the explicit primary competitor Certifaction positions against (e.g., its "DocuSign Alternative" page). Both sell cloud-based electronic signature workflows to enterprise and SMB customers.
• Adobe Acrobat Sign: Adobe's enterprise e-signature offering integrated with Acrobat and Microsoft 365 — Certifaction runs an "Adobe Sign Alternative" comparison page. Directly competes on SES/AES/QES workflows and enterprise compliance.
• Dropbox Sign (HelloSign): SMB- and developer-friendly e-signature product offering simple electronic signatures via web and API — overlapping with Certifaction's self-serve and API-led motions for small and mid-market customers.
• Yousign: France-based European e-signature provider offering SES, AES, and QES compliant with eIDAS — a near-direct regional competitor targeting the same SMB and mid-market European customers that Certifaction's pricing and footprint aim to capture.
• Scrive: Nordic-headquartered e-signature and electronic identity provider with deep eIDAS/QES capabilities and strong presence in Northern Europe — competes for the same regulated enterprise and public-sector workloads Certifaction targets.
• Signicat: European leader in digital identity and e-signature, combining KYC/identity verification with electronic signing under eIDAS — closely mirrors Certifaction's privacy-first, EU-regulated identity-plus-signing positioning.
• OneSpan: Global provider of digital signatures, identity verification, and fraud prevention with strong regulated-industry and banking focus — overlaps with Certifaction's financial-services, QES, and identity-verification capabilities.
• PandaDoc: Document workflow and e-signature platform combining templating, CPQ, and signing — competes with Certifaction's signing-templates, bulk-signing, and SaaS-provider/API use cases for SMB and mid-market revenue.

Emerging players

• IDnow: European identity-verification specialist offering AI-driven and video-identification for regulated onboarding and QES — directly comparable to Certifaction's AI-powered facial-recognition QES identification, though focused primarily on identity rather than the full signing workflow.
• Onfido: AI-based digital identity verification provider used by financial services and other regulated industries across Europe — competes with Certifaction in the AI-identity-verification layer that underpins QES and KYC workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/certifaction-ag

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Certifaction