Tillhub

What Tillhub does

Tillhub is a Berlin-based cloud point-of-sale (POS) platform founded in 2015 that serves retail, gastronomy, and service businesses primarily in Germany. The platform is positioned as a modular cloud POS, with products spanning the POS Go mobile terminal, Livehub cloud back-office and analytics, Orderpro for table and order management, and an Enterprise tier aimed at multi-branch and franchise operators. The company reports a customer base of more than 9,000 merchants and has publicly named enterprise customers including Fleurop, Klier, B&B, Mister Spex, Kärcher, and Bosch Siemens.

The technology stack centers on cloud-hosted POS software with certified integrations for Germany's regulatory environment: Fiskaly for cloud TSE (Technical Security Device) under KassenSichV, DATEV for accounting export, and Unzer (formerly Heidelpay) for payment processing following a 2022 merger. The platform supports multi-location inventory, loyalty, and pricing workflows and is delivered through a combination of web/cloud interfaces and proprietary POS hardware (POS Go). Analytics are surfaced via Livehub and third-party tools including Amplitude and Google Analytics.

Tillhub's business model combines modular SaaS subscriptions with POS hardware sales and payment transaction fees routed through Unzer. Pricing is tiered by component and merchant size, with self-service onboarding for SMBs and direct sales for enterprise and franchise accounts. The 2022 merger with Unzer created a vertically integrated POS-plus-payments proposition, and 2024 brought a geographic expansion into the UK alongside the Enterprise and POS Go launches.

Name

Tillhub

Legal name

Tillhub GmbH

Website

https://tillhub.de

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Tillhub is a Berlin-based cloud POS platform serving retail, gastronomy, and service businesses in Germany, offering modular POS hardware, back-office, and payments software integrated with Unzer, DATEV, and Fiskaly to 9,000+ merchants including enterprise and franchise operators.

Ownership category

akta.pro rank

Product category

Point-of-Sale Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

Point-of-Sale (POS) & On-Property Commerce (THALACAI), Vertical-Specific POS Financing (e.g., Healthcare, Auto, Home Improvement) (FSAGAIAK)

Keywords

• Cloud POS system
• Point-of-sale software
• Retail cash register
• Restaurant POS system
• Payment processing integration

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: Monthly or annual subscription fees for cloud POS software access, with modular pricing allowing businesses to pay only for needed features. Base system includes core cash register functions with add-ons for inventory management, customer management, analytics, and industry-specific modules.
2. Hardware Sales: Sale of complementary hardware including iPads, cash drawers, receipt printers (Epson), card terminals (PAX, Ingenico), scanners, and customer displays. Hardware is available through Tillhub's online shop with partner consultation.
3. Cloud TSE Subscription: BSI-certified cloud-based Technical Security Unit (TSE) from Fiskaly provided as an add-on subscription, required for compliance with KassenSichV regulations.
4. Payment Processing: Transaction fees and favorable rates for card terminals through Unzer partnership, leveraging Tillhub's position as part of the Unzer Group for integrated payment processing.
5. Enterprise Custom Solutions: Customized enterprise deployments for multi-branch operators with dedicated support, implementation services, and tailored configurations for franchise and large retail operations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Tillhub provides a cloud-based, modular all-in-one point-of-sale (POS) system running on iPad that combines cash register functions, inventory management, customer and employee management, real-time sales analytics, and integrated payment processing. The offering targets German retail, gastronomy, and service businesses and is complemented by specialized sub-products for retail, gastronomy, and service verticals, plus add-on modules including mobile POS, waiter ordering, customer display, and online booking.

Product overview

Tillhub offers a modular cloud-based all-in-one POS (point-of-sale) ecosystem combining hardware, software, and payment processing. The core product is the Tillhub Kassensystem, an iPad-based POS that serves as the central platform. This core system is supplemented by specialized sub-products for retail (Einzelhandel), gastronomy (Gastronomie), and service businesses (Dienstleistung), as well as an Enterprise tier for multi-branch operations. Add-on modules include POS Go (mobile mini-POS), Livehub (customer-facing display), Orderpro (mobile waiter ordering system), Online Terminbuchung (appointment booking), and Online Tischreservierung (table reservation). The ecosystem extends to payment processing through the Unzer partnership (Unzer Onlinezahlungen, Unzer BNPL, Unzer Kartenterminals). A Cloud TSE from Fiskaly provides BSI-certified compliance for all transactions. The Tillhub Dashboard provides centralized management across all stores and locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Tillhub Kassensystem (POS System) Cloud-based all-in-one point-of-sale cash register system running on iPad that combines classic POS functions with inventory management, customer and employee management, sales analytics, and GoBD-compliant recording, supporting online and offline operation. Sold to German retailers, gastronomy operators, and service businesses.
• Tillhub Kassensystem Einzelhandel Specialized retail POS variant of the Tillhub Kassensystem with rapid employee onboarding, quick inventory management, simple DATEV export, flexible scaling across articles/employees/registers/stores, and live dashboard access. Targets German retail businesses.
• Tillhub Kassensystem Gastronomie Hospitality-focused POS variant with table/room floor plan, Happy Hour pricing, flexible menu management, inventory management, and mobile waiter ordering via Orderpro. Targets German restaurants, cafés, bars and food-service businesses.
• Tillhub Kassensystem Dienstleistung POS solution for service businesses offering flexible and mobile billing, customer and employee management, 100% tax authority compliance, 60+ available sales statistics, flexible payment options, and online appointment booking. Targets salons, studios and other service providers.
• Tillhub Enterprise Enterprise-grade POS offering for multi-branch retailers, franchise businesses, and wholesale operations with centralized multi-store management and integration with existing system landscapes. Targets large franchise operators and chain retailers.
• POS Go Compact mobile all-in-one mini-POS device with integrated barcode scanner, receipt printer, and card reader in a single unit, supporting Wi-Fi and 4G connectivity for mobile commerce use cases. Sold as a hardware add-on to Tillhub Kassensystem subscribers.
• Livehub Customer Display Customer-facing display that shows the complete transaction process transparently in real time and serves as a customizable information and advertising display between transactions.
• Orderpro Mobile Waiter Ordering Mobile waiter ordering application for gastronomy that sends orders directly from tables to kitchen or bar printers via app integration. Sold to Tillhub gastronomy customers as an add-on module.
• Online Terminbuchung Online appointment booking system for service-based businesses such as salons, studios, and workshops that enables customers to book appointments digitally.
• Online Tischreservierung Online table reservation system for restaurants that enables customers to book tables digitally.
• Unzer Kartenterminals Card payment terminals offered through Unzer partnership, including PAX A920, Ingenico MOVE/5000, and Desk/5000, for accepting card and mobile wallet payments.
• Unzer Onlinezahlungen Unzer-powered online payment processing with comprehensive payment method selection and detailed reporting for e-commerce checkout integration, offered to Tillhub customers.
• Unzer Buy Now Pay Later Unzer Buy Now Pay Later solution offering invoice purchase and installment payments both online and offline, where merchants receive payment immediately from Unzer and Unzer handles collection.
• Cloud TSE (Technische Sicherheitseinrichtung) BSI-certified cloud Technical Security Equipment from Fiskaly integrated into Tillhub POS systems, providing cryptographic signing and tamper-proof recording of all transactions with automatic five-year certificate renewal. Sold as a compliance add-on subscription.

Quantifiable outcome

• Customers report 100% satisfaction with Tillhub POS after multi-branch deployment
• +2 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature10 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Unzer GmbHflagshipStrategic or Co-development Partner · 1 January 2022Tillhub merged with Unzer GmbH in 2022, creating a unified commerce platform combining Tillhub's cloud POS systems with Unzer's payment processing capabilities. This strategic integration enables Tillhub customers to access favorable rates on card terminals and payment processing while Unzer extends its reach into the POS market. The combined entity offers complete solutions for Unified Commerce spanning both small businesses and enterprise customers.
• FiskalycoreTechnology or IntegrationFiskaly provides the BSI-certified cloud-based Technical Security Unit (TSE) integrated into all Tillhub POS systems. This partnership ensures KassenSichV and GoBD compliance for German businesses, with automatic certificate renewal and maintenance handled through the cloud solution. Fiskaly's TSE is mandatory for electronic cash registers in Germany and Tillhub bundles this as a core compliance feature.
• DATEVcoreTechnology or IntegrationDATEV integration allows seamless export of Tillhub transaction data directly to tax advisors' systems. This partnership addresses a critical need for German businesses requiring GoBD-compliant record keeping and tax documentation. The DATEV export is highlighted as a key feature for retail and service businesses working with tax professionals.
• Unzer KartenterminalscoreTechnology or IntegrationUnzer supplies card terminals including PAX A920, MOVE/5000, and Desk/5000 from Ingenico for Tillhub POS customers. These terminals support all payment methods including contactless NFC, and customers benefit from favorable transaction rates through the Unzer partnership.

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Square (Block):
• Lightspeed Commerce: Public Canadian cloud POS company serving retail, restaurant, and golf verticals globally with a comparable all-in-one commerce platform; directly competes with Tillhub in DACH retail and gastronomy segments and shares the modular subscription + hardware revenue model.
• SumUp: European POS and payments provider offering mobile card readers and a POS Lite/POS Pro solution targeting German SMBs and micro-merchants; directly competes with Tillhub's POS Go mobile offering and SMB tier with bundled payment processing.

Market position

Strengths5 records

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/tillhub_pos
• Facebookfacebook.com/tillhub
• LinkedInlinkedin.com/company/tillhub-gmbh

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds5 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tillhub