dentall Co. Ltd.

What dentall Co. Ltd. does

dentall Co. Ltd. (台灣牙易通股份有限公司) is a Taipei-headquartered vertical SaaS company founded in 2016 that builds an integrated technology stack for dental clinics. Its core platform, dentallHiS, is a cloud-based practice management system (PMS) that handles electronic medical records, charting, and clinic operations, and serves as the substrate onto which additional modules attach — dentallLAB for lab order management, dentall Assistant for appointment reminders and Google Reviews routing, and a B2B e-Commerce marketplace listing over 1,000 SKUs with recycled packaging. In 2023, the company layered two AI products on top: dentall.ai, a ChatGPT-powered Chrome extension that works against any PMS to auto-generate dental charts and treatment guidelines with text and voice input, and NHI Chat (e聊智慧通), an LLM/RAG assistant that summarizes Taiwan National Health Insurance dental codes and supports claim declarations. The platform is complemented by a Training Courses program (authorized education center for Carl Zeiss and Dentsply Sirona MIS Implant), a Professional Exam gamified preparation platform, and a Clinic Consulting service covering end-to-end clinic setup and operations optimization.

The business model combines recurring SaaS subscriptions (PMS, AI tools), marketplace commission/take-rate revenue on dental supplies, professional-services fees from clinic consulting, and education/training revenue (online and offline courses). Go-to-market is multi-modal: a self-serve product-led growth motion through product-specific websites (his.dentall.io, dentall.ai, nhichat.dentall.ai, ec.dentall.io, lab.dentall.io, exam.dentall.io, consultant.dentall.io); an inside-sales BD team ([email protected]) targeting SMB dental clinics; trade-show/event presence (Healthcare+ Expo Taiwan, Meet Taipei, IDS Germany); and B2C Facebook community brands (知齒/dentallknow, 小小牙助通/DentalTWAssistant) generating top-of-funnel demand. Pricing is quote-based and not publicly disclosed. Geographic operations span three countries — Taiwan (HQ, 2016), Vietnam (Ho Chi Minh City branch, 2019), and Japan (Tokyo Minato-ku branch, 2025) — with wholly-owned branch offices rather than independent subsidiaries. The company has secured ISO/IEC 27001 and ISO/IEC 27701 dual certification (November 2023, first in Taiwan's dental software category, audited by BSI), raised a pre-A round of approximately NT$90 million (~$3.27M USD) in January 2022 from BE Healthcare Ventures and TMU BioMed Accelerator, and operates with a headcount of 51-100 employees.

Name

dentall Co. Ltd.

Legal name

Dentall Co., Ltd. (台灣牙易通股份有限公司)

Website

https://global.dentall.io

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

dentall Co. Ltd. is a Taiwan-based vertical SaaS provider for dental clinics, offering a cloud-based practice management system (dentallHiS), ChatGPT-powered AI tools (dentall.ai, NHI Chat), a B2B e-commerce marketplace, authorized training, and clinic consulting services across Taiwan, Vietnam, and Japan.

Ownership category

akta.pro rank

Product category

Dental Practice Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Services-Management Consulting Services (8742)

akta.pro primary industry

Dental Teleconsultation Marketplaces (HLALALAL)

akta.pro secondary industry

Dental Assisting (EDAOAJAJ)

Keywords

• Dental practice management
• Cloud-based dental software
• AI dental assistant
• Dental e-commerce
• Dental education platform

Headquarters

HQ city

Taipei

HQ country

Taiwan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software subscriptions (PMS, dentall.ai, NHI chat): Recurring SaaS revenue from cloud-based Practice Management System (dentallHiS) and AI tools (dentall.ai, NHI chat) sold to dental clinics.
2. Marketplace/e-Commerce transactions: Transactional revenue from the dentall e-Commerce platform (牙e商品) selling over 1,000 dental supplies to clinics; revenue likely from take-rate/commissions on sales.
3. Clinic setup consulting services: Professional services revenue from clinic consulting (開業顧問) covering setup planning, operations optimization, and tailored staff training.
4. Education & training (courses, professional exam platform): Revenue from online/offline training courses (incl. authorized Zeiss and Dentsply Sirona MIS Implant programs) and the gamified professional exam platform.
5. Branded media / We-Media (知齒, 小小牙助通): B2C community brands monetized via social platforms (Facebook) targeting consumers and dental assistants; possible advertising/affiliate/lead-gen revenue.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

dentall Co. Ltd. builds and sells a vertical SaaS stack for dental clinics, anchored by the cloud-based Practice Management System dentallHiS and extended through AI tools (dentall.ai Chrome extension and NHI Chat), a lab-order module (dentallLAB), patient-engagement (dentall Assistant), a B2B dental-supply e-commerce marketplace, authorized training courses, a professional exam platform, and clinic setup consulting. Customers are primarily dental clinics in Taiwan, Vietnam and Japan seeking to digitize operations, automate NHI insurance coding, procure supplies and train staff.

Product overview

dentall Co. Ltd. (台灣牙e通) sells a platform-plus-modules architecture for dental clinics rather than a single product. The core platform is dentallHiS, a cloud-based Practice Management System / electronic medical-records system for clinics, which connects to the dentallLAB lab-management module and the dentall Assistant patient-engagement module (appointment reminders and Google Reviews routing). Layered on top are two AI products: dentall.ai, a ChatGPT-powered Chrome extension that works against any PMS, and NHI Chat (e聊智慧通), an LLM/RAG assistant for Taiwan National Health Insurance codes. The same ecosystem also includes a B2B e-Commerce marketplace (牙e商品), Training Courses (牙e課程) and a Professional Exam (國考系統) preparation platform, Clinic Consulting (醫務管理) services, and B2C Facebook communities (知齒/dentallknow for the public and 小小牙助通/DentalTWAssistant for dental assistants). Together these offerings cover clinic operations, lab coordination, patient communication, AI-driven knowledge retrieval, education, and clinic setup.

Differentiator

Problem solved

Functional benefit

Brands

• dentall.ai: AI-powered dental assistant (Chrome extension) that integrates with any practice management system to auto-generate dental charts, treatment plans, and provide instant information retrieval.
• NHI Chat (e聊智慧通)
• dentallHiS
• dentall Assistant (智慧助理)
• dentallLAB
• dentall e-Commerce (牙e商品 / 牙e採購)
• Training Courses (牙e課程)
• Professional Exam (牙e國考)
• Clinic Consulting (醫務管理顧問)
• 知齒 (dentallknow)
• 小小牙助通 (DentalTWAssistant)
• dentaverse (牙科宇宙)

Products and services

• dentall.ai AI-powered Chrome extension for dental professionals, built on ChatGPT-class LLM technology. It processes selected text or voice queries to retrieve dental information, generate dental charts and treatment guidelines, and is universally compatible with any practice management system (PMS).
• NHI Chat (e聊智慧通) AI assistant that uses a large language model and retrieval-augmented generation over a proprietary knowledge base to help dentists and clinics query Taiwan National Health Insurance (NHI) treatment codes and reimbursement rules via natural-language questions.
• dentallHiS Cloud-based dental Practice Management System that handles electronic medical records, charting, clinic operations and analytics. The system passed BSI audit for ISO/IEC 27001 and ISO/IEC 27701 dual certification.
• dentall Assistant (智慧助理) Automated patient communication module that sends appointment reminders to reduce no-shows and manages reviews by channeling positive feedback to Google Reviews while handling negative feedback internally.
• dentallLAB Cloud-based dental laboratory management module that supports lab-side workflows connected to clinics using dentallHiS, including automated patient data import, file organization and real-time order status tracking.
• dentall e-Commerce (牙e商品 / 牙e採購) B2B e-commerce platform that lets dental clinics purchase dental supplies and equipment directly through the dentall ecosystem, offering over 1,000 SKUs and using recycled packaging on 70% of shipments.
• Training Courses (牙e課程) Continuing-education platform offering training courses for dental professionals. dentall is also an authorized education center for Zeiss and Dentsply Sirona MIS Implant.
• Professional Exam (牙e國考) Online system for preparing dental students and candidates for Taiwan's national dental licensing examinations, using gamification with inbuilt performance analytics.
• Clinic Consulting (醫務管理 / 開業顧問) Consulting service that supports dentists in setting up and operating new clinics, including professional clinic setup planning, operations optimization and tailored team training.

Quantifiable outcome

• dentallHiS first in Taiwan's dental software industry to receive ISO/IEC 27001 and ISO/IEC 27701 dual certification from BSI in November 2023
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Carl Zeiss (Zeiss)coreStrategic or Co-development PartnerDentall is an authorized education center of Zeiss, delivering training courses (online and offline) covering the latest advancements in oral health. Zeiss-branded training is featured on dentall's Training Courses platform (dentall.io/course).
• Dentsply Sirona MIS ImplantcoreStrategic or Co-development PartnerDentall is an authorized education center of Dentsply Sirona MIS Implant, jointly delivering implant training courses to dental professionals through the dentall.io/course platform.
• British Standards Institution (BSI)coreOthersBSI audited and certified dentallHiS with ISO/IEC 27001 and ISO/IEC 27701 dual certification in November 2023, the first dental software vendor in Taiwan to achieve this.
• Champion Dental Clinic (nhakhoachampion.com)minorChannel Partner/ Reseller/ DistributorAffiliated dental clinic and operational partner linked to the Vietnam branch office (172 Nguyễn Lương Bằng, Quận 7, Ho Chi Minh City); provides local market access and dental-industry promotion in Vietnam.
• 104人力銀行 (104 Job Bank)minorGTM or Marketing PartnerDentall posts operations-related job openings on 104人力銀行 as part of its talent-acquisition and employer-branding efforts in Taiwan.
• YouratorminorGTM or Marketing PartnerDentall lists R&D-related positions on the Yourator recruitment platform to support hiring of engineering and product talent in Taiwan.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• tab32: US-based cloud dental practice management software with an AI module layered on top of the PMS. Like dentall, tab32 combines cloud PMS, AI clinical tools, and patient communication — making it the closest direct international comparable for dentallHiS + dentall.ai + dentall Assistant.
• Curve Dental: Cloud-based dental practice management system for SMB and group dental practices. Curve competes head-to-head with dentallHiS as a pure-play cloud PMS targeting dental clinics with multi-location functionality.
• Carestack: Cloud dental practice management and charting software serving group dental practices and DSOs. Carestack is comparable to dentallHiS for clinic-side workflow automation, with similar SMB-to-mid-market customer profiles.
• Open Dental: Open-source dental practice management software widely used by independent dental practices. Open Dental is a direct competitor to dentallHiS in the clinic-PMS category, particularly price-sensitive SMB clinics.
• RevenueWell: Patient communication and practice growth platform for dental clinics, including appointment reminders, reviews management, and patient reactivation. RevenueWell directly competes with dentall Assistant's appointment reminder and Google Reviews routing capabilities.

Broad incumbents

• Henry Schein One (Dentrix): Dominant global dental software portfolio (Dentrix, Dentrix Ascend, Opera, InfoSoft). Henry Schein One is the broad incumbent dentall competes with in the dental PMS category, with significantly deeper enterprise distribution and clinic data history.
• Doctolib: European healthcare SaaS incumbent dominating appointment scheduling, patient management and increasingly AI-driven clinical tools across multiple specialties. Doctolib is a comparable business-model peer for cloud-native clinic management at scale, though broader than dental.

Emerging players

• Overjet: US-based dental AI platform focused on clinical diagnostics and insurance claim review using computer vision and LLMs. Overjet is a peer to dentall.ai and NHI Chat in applying AI to dental clinical and reimbursement workflows, though its modality (imaging AI) is different.
• Pearl: Dental AI company providing AI-assisted radiographic interpretation for dental clinics. Pearl is comparable as an AI-vertical applied to the dental clinical workflow, similar in spirit (though different modality) to dentall.ai's clinical-assist positioning.

Regional players

• Medit: Korea-headquartered intraoral scanner and dental CAD/CAM software company expanding its software stack into clinic workflow and patient communication. Medit is a regional peer serving APAC dental clinics with software-led digital workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/dentaltwcom
• LinkedInlinkedin.com/company/dentall-taiwan

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about dentall Co. Ltd.