What Mirairo does

Mirairo Co., Ltd. (株式会社ミライロ) is a Japanese private company founded in 2011 and headquartered in Osaka, with operations spanning the Kansai and Kanto regions. It operates a multi-product accessibility and disability-inclusion platform anchored by Mirairo ID, a smartphone-based digital disability certificate that consolidates multiple physical certificates and enables QR-code verification at partner locations. Complementary products include Universal Manners Certification (a multi-level graded training curriculum on disability communication, with specialized tracks for employment, dementia, LGBTQ+, and mental health), Mirairo Connect (sign-language, text, and telephone relay interpreting services), Mirairo Research (consulting leveraging a 400,000-person disability panel), Mirairo Ticket (sports-venue discounts via the ID app), and a barrier-free mapping service.

The company's underlying technology combines a QR-code-based digital identity layer (Mirairo ID, deployed as iOS/Android apps) with structured training content delivered via e-learning and in-person formats, plus integrations with third-party ASR (UDトーク) for captioning, xID SmartPOST for digital government notifications, and Japan Post's national counter workflow for eligibility verification. Revenue is generated through four streams: corporate training and certification programs, Mirairo ID platform subscriptions and partner integration fees, accessibility/barrier-free consulting engagements, and interpreting and communication support services. GTM is enterprise field sales combined with event-driven seminars, supported by owned content marketing (Mirairo Tsushin blog), social media, and an installed base of 1,000+ corporate clients across financial services, retail, automotive, manufacturing, transportation, hospitality, education, and government in Japan. Pricing for enterprise engagements is quote-based and not publicly disclosed.

Name

Mirairo

Legal name

株式会社ミライロ

Website

https://mirairo.co.jp

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Mirairo is a Japanese accessibility platform company offering a digital disability certificate app (Mirairo ID), graded Universal Manners certification, sign-language interpreting, and barrier-free consulting to 1,000+ enterprise, government, and education clients across Japan.

Ownership category

akta.pro rank

Product category

Disability Accessibility Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Custom Computer Programming Services (541511), Professional, Scientific, and Technical Services (541)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Assistive Technology (AT) & Accessible Learning Tools (EDALAGAB), AT Funding, Procurement & Compliance Support (IEP/504 Documentation) (EDAKAIAJ)

Keywords

• Disability accessibility services
• Digital identity verification
• Universal design consulting
• Corporate disability training
• Communication support services

Headquarters

HQ city

Osaka

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Corporate Training and Certification: Revenue from企业提供 универсальная манеры certification programs (Universal Manners Certification), corporate training seminars, and e-learning licensing for enterprise clients. Programs include disability awareness training, barrier-free facility audits, and specialized modules for employment and LGBTQ+ inclusion.
2. Mirairo ID Platform and Digital Services: The Mirairo ID digital disability certificate platform is adopted by partner organizations such as Japan Post, enabling verification services across 4,292+ businesses and 273+ parking facilities as of June 2026. The platform serves as a lifecycle management tool and marketing channel for partner businesses.
3. Consulting and Accessibility Services: Professional consulting engagements for barrier-free facility design, corporate accessibility audits, and guideline creation for enterprises. Services include on-site surveys with disability-expert monitors, facility assessments, and custom report delivery.
4. Interpreting and Communication Support Services: Mirairo Connect provides sign language interpreting, written note-taking, and telephone relay services (Yomete) for deaf and hard-of-hearing individuals, offered to enterprises, government agencies, and educational institutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Mirairo develops and operates the Mirairo ID digital disability certificate platform (a smartphone app consolidating multiple government-issued disability certificates into a single QR-code-based verification system) and delivers a portfolio of complementary accessibility services: Universal Manners Certification (multi-level corporate training program), Mirairo Connect (sign language, text interpretation and telephone relay services), and Mirairo Research (universal design consulting using a 400,000-person disability panel). The company serves Japanese enterprises, government bodies, educational institutions and individuals with disabilities.

Product overview

Mirairo is a platform company that does not have a single unified product but rather operates a multi-product portfolio centered around its core digital identity platform, Mirairo ID, and several complementary service divisions. Mirairo ID serves as the hub — a digital disability certificate app — which is complemented by training services (Universal Manners Certification with 3 levels, specialized tracks for employment, dementia, LGBTQ+, work, and communication), accessibility services (Mirairo Connect providing sign language/text interpretation and telephone relay), research and consulting (Mirairo Research with a 400,000-person disability panel for universal design audits and barrier-free surveys), and extensions like Mirairo Ticket (J.League discount integration) and Mirairo Survey (accessibility diagnostic). The company also operates a blog (ミライロ通信), a seminar program, and a download resource center.

Differentiator

Problem solved

Functional benefit

Brands

• Mirairo ID: Digital disability certificate app that consolidates multiple disability certificates into a single mobile application, allowing users to present verification at service counters without displaying physical disability certificates.
• Mirairo Connect
• Universal Manners Certification
• Mirairo Research

Products and services

• Mirairo ID (ミライロID)
• Universal Manners Certification (ユニバーサルマナー検定)
• Mirairo Connect (ミライロ・コネクト)
• Mirairo Research (ミライロ・リサーチ)

Quantifiable outcome

• 1,000+ enterprise clients supported across diverse industries
• +4 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• xID Inc.coreTechnology or Integration · 15 June 2026Mirairo and xID entered a comprehensive strategic business partnership to realize inclusive Govtech services. The first initiative integrates xID's SmartPOST digital administrative notification service into Mirairo ID, enabling digital government notification delivery through the disability certificate app.
• Closed Mart LinksminorGTM or Marketing Partner · 15 June 2026Closed Mart Links joined Mirairo ID's life platform, beginning with the provision of Mirairo Coupons — discount offers accessible through the Mirairo ID app for users with disabilities.
• xID Inc. (SmartPOST)coreTechnology or Integration · 15 June 2026First integration from the xID partnership: SmartPOST, xID's digital administrative notification service, was embedded in Mirairo ID to enable government agencies to deliver official notices digitally to disability certificate holders.
• Japan Post Co., Ltd.coreStrategic or Co-development Partner · 4 March 2026Japan Post adopted Mirairo ID as an official digital disability certificate verification method for the Blue Bird Postal Postcard free distribution program. This enables applicants to verify disability eligibility at Japan Post counters without displaying their physical disability certificate, reducing privacy concerns. Applications open April 1, 2026, with Mirairo monitoring operational status and user feedback.
• Data Resources Co., Ltd.coreStrategic or Co-development Partner · 1 December 2025Mirairo partnered with Data Resources, operator of Japan's largest disability panel (400,000 individuals), and the next-generation consulting platform 'CROSS Graph' to leverage disability research data for product development, service design, and market insights.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ID.me: ID.me is a US digital identity verification platform that enables users to verify credentials (including disability/veteran status) and present them at partner locations for benefits and discounts. Closely analogous to Mirairo ID's QR-code verification model for disability certificates, though broader in scope across government, veteran, and student status.
• Yoti: UK-based digital identity platform offering age/identity verification via app with QR-code functionality. Comparable to Mirairo in its mobile-first identity verification architecture and enterprise partner integration approach, though Yoti is general-purpose rather than disability-specific.
• Disabled Access Card: UK-based digital disability identity card that allows holders to verify disability status at participating venues and access disability-related services. The most direct international analogue to Mirairo ID's digital disability certificate concept and partner-acceptance model.

Emerging players

• Hiration: Career platform focused on employability and inclusion of people with disabilities. Overlaps with Mirairo's employer-side disability inclusion training and accessibility consulting, but operates from the job-seeker side of the market rather than employer compliance.

Broad incumbents

• Skillsoft: Global enterprise compliance and DEI training provider with structured certification programs and regulated-industry focus. Comparable to Mirairo's training business in its multi-level compliance certification model and enterprise sales motion, particularly for regulated employer compliance.
• Coursera for Business: Enterprise learning and certification platform used by global corporations for workforce upskilling and compliance training. Comparable to Mirairo's Universal Manners Certification business in its enterprise enrollment, e-learning delivery, and graded certification structure, though far broader in subject matter.
• Apple Accessibility: Apple's built-in platform accessibility features (VoiceOver, Live Captions, AssistiveTouch) and inclusion programs. Comparable to Mirairo's accessibility services as part of a much larger product portfolio, though Apple focuses on consumer product features rather than enterprise accessibility consulting or digital disability identity.
• Microsoft Accessibility: Microsoft's enterprise accessibility products, consulting, and disability inclusion programs (including Microsoft Accessibility Checker, Seeing AI, and Enable). Overlaps with Mirairo's accessibility consulting and inclusion training offerings as part of a much broader productivity and accessibility portfolio.
• Udemy Business: Enterprise e-learning platform offering curated corporate training including DEI and compliance content. Directly comparable to Universal Manners Certification's e-learning delivery model and corporate group enrollment mechanics, with significantly larger content library.

Regional players

• Welby: Japanese digital health identity/PHR platform enabling users to consolidate medical records and verify health-related status across partner services. Closest Japanese peer in digital identity consolidation for an under-served population, though focused on health rather than disability specifically.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MirairoInc
• Facebookfacebook.com/MirairoInc
• Instagraminstagram.com/mirairo.official
• LinkedInlinkedin.com/company/mirairo-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mirairo