Hazel Hawkins Memorial Hospital

What Hazel Hawkins Memorial Hospital does

Hazel Hawkins Memorial Hospital is a 25-bed, full-service acute care hospital located in Hollister, California, and is the only comprehensive healthcare system serving San Benito County. Founded in 1907 and operated as a public agency hospital by the San Benito Health Care District, the organization operates a distributed care delivery model anchored by the main hospital campus at 911 Sunset Drive, supported by 5 community health centers, 3 specialty centers, 3 satellite laboratory/draw stations, and 2 skilled nursing facilities. Core clinical service lines include a 24/7 Emergency Department, Birth Center, Diagnostic Imaging, Laboratory Services, Orthopedics, Physical Therapy, Surgical Services, Women's Health (including urogynecology and breast care), Diabetes Services, Primary and Specialty Care, and Skilled Nursing. Annual operational volumes reported in 2021 included 23,594 ED visits, 2,319 inpatient admissions, 42,981 outpatient visits, 83,679 clinic visits, and 439 infant deliveries, supported by 745 employees and 41 active physicians — making it the largest healthcare employer in the county.

The hospital runs on a fee-for-service patient care revenue model funded through Medicare, Medi-Cal, and commercial insurance (including Anthem Blue Cross, with a new in-network contract effective January 1, 2023). Notable operational technology is limited to standard hospital information systems and a teleneurology service that delivers remote stroke-specialist consultations via video, reducing the need for patient transfers. Distribution is direct, with patients accessing care through ED visits, physician referrals, clinic appointments, and direct admission.

Since 2022, Hazel Hawkins has been operating under acute financial distress, driven by reduced Medicare reimbursements, recoupment of over $5 million in Medicare overpayments, post-COVID expense overhang, and structurally low Medi-Cal reimbursement that covers only ~75% of patient care costs. The San Benito Health Care District Board declared a fiscal emergency in November 2022 and approved Chapter 9 bankruptcy filing in May 2023, while securing $13 million in state bridge financing in 2023 ($3M CHFFA loan in January; $10M through the Distressed Hospital Loan Program in August) and implementing hiring freezes, voluntary wage reductions, and the closure of San Benito Home Health Agency. Mary Casillas serves as CEO, and the hospital is actively pursuing a strategic partner or buyer, with Measure X voter approval and an INSIGHT Health lease-to-own proposal advancing in 2024.

Name

Hazel Hawkins Memorial Hospital

Legal name

Hazel Hawkins Memorial Hospital

Website

https://hazelhawkins.com

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hazel Hawkins Memorial Hospital is San Benito County's only comprehensive healthcare system: a 25-bed public acute care hospital with 5 community health centers, 3 specialty centers, and 2 skilled nursing facilities serving the rural California county.

Ownership category

akta.pro rank

Headquarters

HQ city

Hollister

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Patient Care Services: Acute care hospital services including emergency department, inpatient admissions, outpatient visits, clinic visits, and specialty care. Revenue from various payer sources including Medicare, Medi-Cal, and commercial insurance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Hazel Hawkins Memorial Hospital is a full-service, 25-bed acute care community hospital founded in 1907, serving as San Benito County's only comprehensive healthcare system. It provides emergency services, inpatient care, surgical services, maternity care, diagnostic imaging, laboratory services, primary and specialty care, orthopedics, physical therapy, diabetes care, women's health, skilled nursing, and transition-of-care services delivered across a main hospital campus plus 5 community health centers, 3 specialty centers, 3 satellite labs, and 2 skilled nursing facilities.

Product overview

Hazel Hawkins Memorial Hospital is a full-service, 25-bed acute care hospital founded in 1907, serving as San Benito County's only comprehensive healthcare system. The hospital operates as a platform-plus-facilities model, with the main hospital providing emergency, surgical, diagnostic, and inpatient services, supported by a network of 5 community health centers, 3 specialty centers, 3 satellite laboratory/draw stations, and 2 skilled nursing facilities. Core clinical service lines include Emergency Services, Birth Center, Diagnostic Imaging, Laboratory Services, Surgical Services, Women's Health (including urogynecology and breast care), Orthopedics, Physical Therapy, Diabetes Services, Primary & Specialty Care, and Skilled Nursing Facilities. The hospital also provides patient-facing digital services including a Patient Portal for medical records access.

Differentiator

Problem solved

Functional benefit

Products and services

• Hazel Hawkins Memorial Hospital (Acute Care Hospital) Full-service, 25-bed acute care hospital offering emergency services, surgical services, diagnostic imaging, laboratory services, and inpatient care for San Benito County residents and surrounding areas.
• Emergency Services

Quantifiable outcome

• 23,594 Emergency Department visits annually
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• Anthem Blue CrosscoreChannel Partner/ Reseller/ Distributor · 1 January 2023Insurance provider partnership ensuring Anthem members maintain in-network access to Hazel Hawkins Memorial Hospital services, facilities and providers. New contract effective January 1, 2023.
• Central California Anesthesia SolutionscoreStrategic or Co-development Partner · 1 June 2022Provides exclusive anesthesia services and consultation for the hospital, ambulatory surgery centers and private practices throughout central California.
• VEP Healthcare / US Acute Care SolutionscoreStrategic or Co-development Partner · 1 January 2015Provides Emergency Medicine and Hospitalist services. Began providing Emergency Medicine Services in 2015 and Hospitalist services in early 2023. Dr. Steve Maron serves as Emergency Medicine Physician, and Dr. Michael Bogey serves as Medical Director.

Scale indicators12 records

Recent moves8 records

Expansion highlights4 records

Regional players

• Kaweah Health Medical Center: District hospital in Tulare County, California with similar rural Central Valley service area, comparable community hospital challenges, and public district governance structure. Useful comparable for HHMH turnaround trajectory.
• Salinas Valley Memorial Healthcare System: District hospital serving a similar Central California agricultural region (Monterey County) with comparable rural/community hospital profile, acute care services, and a public district governance structure analogous to HHMH.
• Watsonville Community Hospital: Small community hospital in neighboring Santa Cruz County serving a predominantly agricultural, Medi-Cal-heavy population. Similar size, payer mix challenges, and community hospital positioning make it a direct geographic comparable.

Direct peers

• Mark Twain Medical Center: Rural 25-bed critical access hospital in Calaveras County operated by Dignity Health, with comparable scale, rural demographics, and a similar mix of inpatient, outpatient, and emergency services to HHMH.
• Madera Community Hospital: Small Central California community hospital of similar size and rural/community profile. Madera Community Hospital actually appeared in HHMH's funding data, suggesting prior collaboration between similarly-situated distressed community hospitals.
• Mee Memorial Healthcare System: Small rural district hospital in King City serving Monterey and San Benito-adjacent communities with comparable size, services, and demographics to HHMH. Direct competitor for patient referrals from southern San Benito County.

Broad incumbents

• Adventist Health (Central California Network): Multi-state non-profit health system operating rural and community hospitals across California, including facilities similar in size and mission to HHMH. Represents the type of strategic acquirer that could partner with or absorb HHMH.
• CommonSpirit Health / Dignity Health: Large Catholic health system with extensive California footprint including community hospitals. Operates comparable Critical Access and community facilities and could be a potential strategic partner for HHMH.
• Sutter Health: Large Northern California health system operating community hospitals with comparable multi-specialty clinic networks and ambulatory infrastructure. Represents a potential acquirer or partner for distressed community assets.

Emerging players

• INSIGHT Health (proposed partner): Identified in 2024 as having presented a proposal to HHMH, indicating it is an active suitor or partner-type entity for distressed community hospitals in California.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@hazelhawkinsmemorialhospit8254
• Xx.com/hazel_hawkins

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hazel Hawkins Memorial Hospital