CrelioHealth ( formerly LiveHealth )

What CrelioHealth ( formerly LiveHealth ) does

CrelioHealth, formerly LiveHealth, is a cloud-based SaaS provider of laboratory information management and diagnostic workflow software, founded in 2013 and headquartered in Pune, India, with a US sales office in Columbia, Maryland. The company's core platform is CrelioHealth For Diagnostics (LIMS), which automates lab operations end-to-end — from booking and sample tracking through batching, reporting, and dispatching — and is complemented by CrelioHealth PACS (cloud Picture Archiving and Communication System with lossless compression and 0.24-second image upload) and CrelioHealth RIS (Radiology Information System with speech-to-text reporting). Adjacent modules include Crelio Inventory for stock management, Crelio Patient Engagement for CRM/booking, AI Solutions including AI-TRF Scan for automated error detection, and Smart Report. The platform is built on APIs and webhooks with integrations to 100+ medical device brands (Abbott, Roche, Siemens, Sysmex, Beckman Coulter, Mindray, Qiagen, Cepheid) and 50+ software systems spanning EHR, RIS/PACS, accounting, POS, messaging, and public-health reporting, and is certified to HIPAA, ISO 27001:2013, SOC 2 Type 2, and GDPR.

The company serves more than 2500 diagnostic laboratories worldwide across primary use cases including diagnostic labs, specialty testing labs (hematology, toxicology, molecular, anatomical), radiology imaging centers, reference labs, hospital-based labs, physician office labs, and D2C labs. Named customers include MOH KSA under Saudi Vision 2030, AIIMS Delhi, Genestrings, MDX Labs, Spring Creek Urology, Arpan Diagnostics Centre, and others across India, the United States, and the Middle East.

CrelioHealth operates a hybrid go-to-market combining product-led growth (free trial, ROI calculator, pricing plan suggester, LIMS Training Academy) with enterprise field sales (demo requests, dedicated account managers). Pricing is personalized and contract-based with multi-year prepaid subscription terms of 1, 3, or 5 years, paid within 15 days of invoice. The company has raised $1.1 million from Nexus Venture Partners (2018) and received capital from Trifecta Capital Advisors (2022). Revenue is not publicly disclosed. Co-founders Abhimanyu Bhosale (CEO) and Mukund Malani lead the company, which holds G2 recognition as a Medical Lab Leader, High Performer in Lab Inventory Management, and Medical Lab Momentum Leader.

Name

CrelioHealth ( formerly LiveHealth )

Legal name

Creliant Software Private Limited

Website

https://creliohealth.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

CrelioHealth (formerly LiveHealth) is a Pune-based cloud SaaS provider of laboratory information management systems (LIMS), PACS/RIS radiology software, and AI-driven workflow tools. It serves 2500+ diagnostic laboratories across India, the United States, and the Middle East, including government and enterprise accounts.

Ownership category

akta.pro rank

Product category

Healthcare Laboratory Information Management Systems (LIMS)

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Universal Viewers & Enterprise Imaging Access (Zero-footprint/Diagnostic) (HLACALAD)

akta.pro secondary industries

Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO), AI Orchestration & Imaging Analytics Platforms (Model Management/Triage) (HLACALAG), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Cloud LIMS software
• Radiology PACS systems
• Lab information management
• Diagnostic lab automation
• Patient engagement platform

Headquarters

HQ city

Pune

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Lab Software: Subscription-based access to CrelioHealth's lab management software (LIMS/LIS), PACS, and RIS solutions. Subscribers pay for access to the platform on a prepaid basis for 1 year, 3 years, or 5 years. The subscription includes account establishment, cloud hosting, security, and support services.
2. Patient Engagement & CRM: Crelio Patient Engagement module for enhancing patient experience and relationships with engagement and booking tools, sold as part of the integrated suite.
3. Inventory Management Software: Online and cloud-based platform for managing lab inventory, stock, and purchases, offered as a separate product module.
4. Custom Onboarding Services: Customized onboarding services to ensure customers maximize the benefits of the products, potentially offered as an additional service beyond the standard subscription.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels11 records

Core offering

CrelioHealth sells a cloud-based, AI-powered SaaS platform that enables diagnostic laboratories to automate end-to-end operations from patient booking and sample tracking through batching, instrument interfacing, reporting, dispatch, and billing. Its offering spans a Laboratory Information Management System (LIMS), a cloud Picture Archiving and Communication System (PACS), a Radiology Information System (RIS), an inventory management module, a patient engagement/CRM module, and AI add-ons such as AI-TRF Scan, Smart Report, and a COVID-19 prediction engine.

Product overview

CrelioHealth is a cloud-based, SaaS laboratory management platform comprising multiple integrated products. The core platform is CrelioHealth For Diagnostics (LIMS), a comprehensive Laboratory Information Management System that handles lab operations from booking through dispatch. This integrates with CrelioHealth PACS for radiology image management and CrelioHealth RIS for radiology information management, providing a complete radiology workflow solution. Additional modules include Crelio Inventory for stock management, Crelio Patient Engagement for CRM/patient booking, AI Solutions including AI-TRF Scan for automated error detection, Smart Report for intelligent reporting, and a specialized COVID-19 Response Platform for pandemic testing management. The platform is trusted by over 2500 labs worldwide and supports diverse workflows across hematology, toxicology, anatomical, molecular, and radiology testing.

Differentiator

Problem solved

Functional benefit

Products and services

• CrelioHealth For Diagnostics (LIMS) Comprehensive cloud-based Laboratory Information Management System for diagnostic labs of all sizes that automates booking, sample tracking, batching, reporting, dispatching, billing, and provides real-time dashboards and instrument interfacing.
• CrelioHealth PACS Cloud-based Picture Archiving and Communication System for radiology imaging management with unlimited storage, lossless compression, DICOM viewer integration, and seamless RIS connectivity.
• CrelioHealth RIS Radiology Information System addressing scheduling, data management, compliance and integrations for radiology departments, with dynamic templates, speech-to-text reporting, and seamless PACS integration.
• Crelio Inventory Cloud-based laboratory inventory management software for managing stock, purchases and consumption optimization with real-time tracking and automated reorder to reduce inventory costs.
• Crelio Patient Engagement Patient relationship management (CRM) software for diagnostic labs that includes appointment booking, automated notifications, and communication tools to improve patient experience and home collection coordination.
• COVID-19 Response Platform Cloud lab testing platform built for large-scale COVID-19 testing management, including automated ICMR/state reporting, sample tracking, instrument integration, and a pin-code-level outbreak prediction engine.

Quantifiable outcome

• Saving labs more than 40% time in compliance and zero time in reporting (COVID-19 context)
• +6 more outcomes

Named customers17 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration30 records

AI capability8 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• AIIMS DelhicoreStrategic or Co-development Partner · 1 January 2020Collaboration with AIIMS Delhi for COVID-19 testing data analysis. Large scale testing with data of positive cases with AIIMS Delhi is ongoing for research and prediction model validation. This partnership supports the development of their COVID-19 prediction engine for outbreak identification.
• Project COPE (Coronathon.in)coreStrategic or Co-development PartnerPartnership to extend the COVID-19 prediction tool beyond primary identification of positive cases. The tool also identifies patients with low immunity using routine blood tests and provides indicative health risk assessments. Clubbed with clinical history, it can identify high-risk patients for quarantine recommendations.

Scale indicators6 records

Recent moves6 records

Expansion highlights7 records

Emerging players

• NovoPath: NovoPath is a specialized LIMS focused on anatomic and molecular pathology labs, overlapping with CrelioHealth's specialty lab segments but with narrower modality focus.

Direct peers

• LabWare: LabWare is a global LIMS vendor serving pharmaceutical, clinical, and diagnostic laboratories with configurable lab informatics software — directly comparable to CrelioHealth's LIMS offering for diagnostic labs.
• CloudLIMS: CloudLIMS delivers a SaaS LIMS specifically targeted at clinical and diagnostic labs, closely mirroring CrelioHealth's cloud-first LIMS positioning and customer profile of independent diagnostic labs.
• Clinisys: Clinisys provides laboratory information systems for clinical, anatomic pathology, and diagnostic labs globally, including instrument interfacing — a direct competitor for CrelioHealth's LIMS and PACS/RIS suite.
• SCC Soft Computer: SCC Soft Computer provides laboratory information systems for clinical, molecular, and anatomic pathology labs, with deep instrument interfacing — a US-focused LIMS peer to CrelioHealth in clinical and specialty labs.
• LabVantage Solutions: LabVantage provides an enterprise LIMS platform used by clinical, analytical, and diagnostic laboratories, competing head-to-head with CrelioHealth in mid-market and enterprise lab deals.
• STARLIMS (Abbott Informatics): STARLIMS, now part of Abbott Informatics, offers a clinical and analytical LIMS suite with instrument interfacing — overlapping directly with CrelioHealth's device integration and LIMS capabilities for diagnostic labs.
• Orchard Software: Orchard Software specializes in LIMS for clinical and anatomic pathology laboratories in the US, including rules-based reporting and instrument interfacing — competing with CrelioHealth for US diagnostic lab customers.

Broad incumbents

• Oracle Health (formerly Cerner): Oracle Health offers integrated lab and pathology modules within its broader EHR/HIE platform, competing with CrelioHealth for large hospital and health-system lab deals as part of a wider clinical IT portfolio.
• Epic Beaker: Epic Beaker is the laboratory information system module of Epic's EHR, used by large hospital systems; it competes with CrelioHealth when hospitals standardize on Epic but does not serve independent labs as CrelioHealth does.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/creliohealth
• YouTubeyoutube.com/channel/UC2ToldV1CxnkVU7jD6CPsqg
• Facebookfacebook.com/livehealthco
• LinkedInlinkedin.com/company/livehealth

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CrelioHealth ( formerly LiveHealth )