What CMS IT Services does

CMS IT Services Private Limited is a Bangalore-headquartered, India-only managed IT services and system integration company serving enterprise and public-sector customers across Banking & Financial Services, Telecommunications, Healthcare, Manufacturing, the Public Sector, and Global In-house Centers. The company was founded in 2014 and operates from six regional offices in Bangalore, Mumbai (two locations), Gurgaon, Kolkata, and Chennai, employing 7,000+ on-site engineers who deliver 24x7 support to clients across India.

The company's service portfolio spans Cloud Services (migration, management, security, optimization, and AI-ML services), Managed Services (data center, network, workplace, IT asset, mobility, and DevOps), Automation (cloud/DC, cybersecurity, workplace, network, and RPA), Cybersecurity (including the proprietary i3C Integrated Cybersecurity Command Centre, a SOC with high-speed breach detection and response), Digital Services, and System Integration covering hyperconverged infrastructure, SD-WAN, and legacy transformation. At scale, the platform manages approximately 8M end-user devices, 100K network devices, 15K security devices, 5M incidents, and 500K information-security events. The technology stack leverages partnerships with IBM India, Hitachi Vantara, Acer (Authorised Service Partner), Lenovo, and HPE.

CMS IT Services operates an enterprise field-sales go-to-market model with verticalized account teams and quote-based, multi-year custom contracts. Revenue streams are a mix of managed services (cloud, infrastructure, cybersecurity) and professional services (system integration, automation, digital), with no public pricing or revenue disclosure. The company is privately held and funded by growth-stage investors including BlackSoil (INR 20 crore in August 2021) and Crest Ventures (2020), with no disclosed parent company.

Name

CMS IT Services

Legal name

CMS IT Services Private Limited

Website

https://cmsitservices.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

CMS IT Services is a Bangalore-headquartered, India-only managed IT services and system integration company delivering cloud, cybersecurity, automation, and digital services to enterprise and public-sector clients across BFSI, Telecom, Healthcare, Manufacturing, and Public Sector verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)

Keywords

• Managed IT services
• Cloud migration services
• Cybersecurity services
• Robotic process automation
• IT infrastructure management

Headquarters

HQ city

Bangalore City

HQ country

India

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Comprehensive managed services covering entire infrastructure lifecycle including data-centre management, infrastructure consulting, enterprise networking, end user computing, enterprise security, IT infrastructure operations management and transformation services
2. System Integration: Technology agnostic solution provider designing, building and operating solutions for customers, including Hyperconverged Infrastructures, SD-WAN, Legacy Transformation, DevOps services
3. Cloud Services: Cloud migration, management, security, optimization and AI-ML services delivered as managed services
4. Automation Services: Robotic Process Automation (RPA), intelligent automation, network automation, workplace automation and cybersecurity automation services
5. Cybersecurity Services: Defensible cybersecurity, cybersecurity consulting, and integrated cybersecurity command centre services
6. Digital Services: Digital applications management, digital experience management, and intelligent automation services

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

CMS IT Services is an India-based managed IT services and system integration provider delivering end-to-end infrastructure management across cloud, cybersecurity, automation, and digital service lines. The company operates Infrastructure Operations Management Centres in Bangalore and Mumbai and deploys 7,000+ on-site engineers to enterprise customers across Banking, Insurance, Manufacturing, Healthcare, Telecom, and Public Sector verticals. Its offerings span cloud migration and management, defensible cybersecurity, RPA and intelligent automation, system integration (hyperconverged, SD-WAN, legacy transformation), and digital applications management.

Product overview

CMS IT Services is an industry leader in Managed IT services and system integration, offering an integrated portfolio of solutions combining Automation, Cloud, Cybersecurity & Digital services. The company operates as a platform of interconnected service categories including Cloud Services (with sub-services for migration, management, security, optimization, and AI-ML), Managed Services (covering data center, network, workplace, IT asset, mobility, and DevOps), Automation (spanning cloud/DC, cybersecurity, workplace, network, and RPA), Cybersecurity (with defensible cybersecurity and the i3C command centre), Digital Services (including applications, experience, and intelligent RPA), and System Integration (hyperconverged, SD-WAN, legacy transformation, and DevOps). The company serves industry verticals including Financial Services, Healthcare, Manufacturing, Telecom, and Public Sector. Their E-Waste Management service provides compliant IT asset disposal. The overall architecture is a service-bundled portfolio rather than a single unified software product.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Services
• Managed Services
• Automation Services
• Cybersecurity Services
• Digital Services
• System Integration
• i3C (Integrated Cybersecurity Command Centre) Proprietary cybersecurity command centre that facilitates detection and response to cybersecurity breaches with high-speed analysis, operating as a Security Operations Centre capability.
• DevOps Services
• Robotic Process Automation (RPA) Consulting RPA consulting practice to help businesses automate repetitive tasks, improve efficiency, and reduce costs with customized solutions, system integration, and industry-specific frameworks.
• E-Waste Management IT asset disposal and e-waste management service ensuring compliance with India's E-Waste (Management) Rules, 2016, delivered in partnership with Swach Enviro E-Waste India across PAN India collection network.

Quantifiable outcome

• 8 million End User Devices managed
• +4 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• IBM IndiacoreTechnology or IntegrationCMS IT Services has a Pan India sales and services partnership with IBM India. Both companies leverage their technology leadership and strong market presence to deliver projects with high levels of customer satisfaction. IBM is the global leader in cloud with an unmatched portfolio of open cloud solutions.
• Hitachi VantaracoreTechnology or IntegrationHitachi Vantara is an industry leader in data with world class storage and data management solutions. CMS IT leverages their Converged and Hyperconverged technology to transform complex datacenter setups to simple, scalable, easy-to-manage infrastructure powered by VMware vSAN and Cisco. The Largest Insurance company is already using this cutting-edge technology.
• Acer IndiacoreChannel Partner/ Reseller/ DistributorCMS IT Services ranks amongst four Acer Authorised Service Partners (AASP) and is responsible for sales, services of Acer desktops laptops and servers. CMS IT is also responsible for Acer installations, warranty support covering onsite support, labour and warranty of parts.
• LenovominorChannel Partner/ Reseller/ DistributorLenovo partnership for enterprise hardware and solutions distribution in India.
• HPEminorChannel Partner/ Reseller/ DistributorHewlett Packard Enterprise partnership for enterprise hardware solutions.
• Swach Enviro E-Waste India Pvt. Ltd.minorOthersCMS IT Services has partnered with Swach Enviro for e-waste management and collection. The partnership ensures compliance with E-Waste (Management) Rules, 2016 and facilitates responsible disposal and recycling of electronic products through their PAN India network of collection centers.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Microland: India-headquartered managed IT infrastructure services firm with comparable focus on NOC, SOC, cloud, and digital workplace services for enterprise customers. Closest pure-play peer to CMS IT in scale and service mix.
• Cyient: India-listed IT services and engineering firm with significant managed services, system integration, and digital transformation exposure across enterprise verticals.
• Inspira Enterprise: India-based IT services and cybersecurity specialist offering managed services, system integration, and SOC capabilities across BFSI, healthcare, and public sector—directly comparable to CMS IT's portfolio.
• Birlasoft: India-based mid-tier IT services firm focused on digital transformation and managed services across BFSI, manufacturing, and healthcare—comparable scale and vertical mix to CMS IT.

Broad incumbents

• Infosys: India IT services giant offering comprehensive managed infrastructure, cloud, and digital services—competes for the same enterprise accounts as CMS IT but at significantly larger scale.
• Wipro: Major Indian IT services provider with deep managed services and cloud practices—competes for large enterprise transformation mandates in the same verticals.
• Tata Consultancy Services: Largest Indian IT services firm with full-spectrum managed services and system integration, contesting enterprise deals across BFSI, healthcare, manufacturing, and public sector.
• Persistent Systems: Mid-to-large India-based IT services company offering managed services, cloud, and digital transformation to global enterprises—broader scale and global footprint than CMS IT.
• Mphasis: India-based IT services firm with strong BFSI focus and cloud/automation capabilities, competing in overlapping verticals but with greater scale and global delivery.
• HCL Technologies: Global Indian IT services firm with significant infrastructure services and system integration business, including strong India enterprise coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cmsitservices
• Facebookfacebook.com/cmsitservices
• LinkedInlinkedin.com/company/cms-it-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CMS IT Services