What Popular does

Popular, Inc. (NASDAQ: BPOP) is a Puerto Rico-headquartered bank holding company founded in 1893 and operating primarily through its core subsidiary Banco Popular de Puerto Rico, with additional U.S. mainland operations via Popular Bank in New York, New Jersey, and Florida, plus presence in the British Virgin Islands. The company offers a comprehensive suite of retail and commercial banking products — including checking and savings accounts, IRAs and CDs, credit cards (travel, cash back, PREMIA rewards), personal loans, mortgages, auto loans, marine and renewable energy financing, and lines of credit — alongside insurance through Popular Insurance LLC (underwritten in partnership with Chubb), investment and wealth management via Popular Securities and Popular Family of Funds, and fiduciary/trust services through Popular Fiduciary Services.

The technology backbone is a multi-channel banking platform combining physical branch and ATM infrastructure with Mi Banco Online (web), Mi Banco Móvil (iOS/Android app with biometric authentication), TeleBanco Popular 24/7 phone banking with TTY/TDD and Video Relay accessibility, and a suite of commercial platforms including Web Cash Manager, Popular Business Platform, Commercial Credit Card Manager, Remote Deposit, and MultiPago payment services. Core infrastructure is largely provided by third-party partners FIS Global (core banking, Remote Deposit, Portfolio Online) and Evertec (payment processing), with Popular acting as the customer-facing distribution and product layer.

The business model is fundamentally a spread-based net interest income engine supplemented by transaction fees, insurance commissions, and wealth management fees. Q1 2026 revenue was $835.81 million with a net interest margin of 3.66%, CET1 ratio of 15.92%, and NPL ratio of 1.17% — generating net income of $245.7 million, up 38% year-over-year. Customer segments span retail/consumer, business/commercial, healthcare professionals (Healthcare Hub), HNW (Popular Premium), employer groups (Popular at Work), and retirees (Bienestar Financiero), distributed through a sales-led multi-channel motion targeting a 14% ROTCE and $3.9B revenue by 2029 under new CEO Javier Ferrer.

Name

Popular

Legal name

Popular, Inc.

Website

https://popular.com

Company type

Public

Founded year

1893

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Popular, Inc. is a Puerto Rico-headquartered bank holding company (NASDAQ: BPOP) operating through Banco Popular de Puerto Rico, providing retail, commercial, insurance, and wealth management banking services across Puerto Rico, the U.S. mainland (NY, NJ, FL), and the British Virgin Islands.

Ownership category

akta.pro rank

Product category

Retail and Commercial Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

State Commercial Banks (6022)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

Keywords

• Retail banking services
• Commercial banking
• Consumer lending
• Wealth management
• Digital banking

Headquarters

HQ city

San Juan

HQ country

Puerto Rico

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Net Interest Income: Interest income from lending activities including commercial loans, mortgage loans, auto loans, and personal loans, net of interest paid on deposits. Net interest margin of 3.66% in Q1 2026. Core earnings driver representing the majority of bank revenue.
2. Non-Interest Income - Fees and Commissions: Fee income from deposit account services, credit card transactions, wire transfers, and other banking service charges. Also includes commission income from insurance products sold through Popular Insurance LLC subsidiary and investment product distribution through Popular Securities.
3. Insurance Products: Revenue from insurance product sales and referrals through Popular Insurance LLC (general agency), offering life, variable life, variable annuities, disability, property and casualty, and title insurance, with Chubb as underwriter for certain lines. Partnerships with Chubb for travel and property insurance products.
4. Investment and Wealth Management: Revenue from investment account services, Popular Family of Funds, Keogh plans, and Trust Online services through Popular Fiduciary Services. Also includes Portfolio Online wealth management platform.

Go-to-market motion1 record

Distribution channels8 records

Marketing channels6 records

Core offering

Banco Popular de Puerto Rico, operating under the Popular brand, is a diversified financial services holding company providing retail and commercial banking products including deposit accounts, consumer and commercial loans, mortgages, credit cards, wealth management, insurance, and digital banking platforms. The company serves individual consumers, small and mid-sized businesses, and large corporations through an extensive branch network and digital channels across Puerto Rico, the U.S. mainland (New York, New Jersey, Florida), and the British Virgin Islands.

Product overview

Popular, Inc. (trading as Banco Popular de Puerto Rico) is a bank holding company offering a comprehensive suite of retail and commercial banking products and services through its subsidiary Banco Popular de Puerto Rico, with operations spanning Puerto Rico, the U.S. mainland (New York, New Jersey, Florida), and the British Virgin Islands. The product portfolio centers on core deposit products (checking, savings, CDs, IRAs), credit cards (travel, cash back, PREMIA rewards), and lending (personal loans, mortgages, auto loans, marine, renewable energy). The bank has developed an omnichannel digital banking ecosystem anchored by Mi Banco Online and Mi Banco Móvil (mobile app), complemented by TeleBanco Popular (24/7 phone banking) and branch/ATM networks. Specialized segments include Popular Premium (affluent customers), Popular Healthcare Hub (medical professionals), and Popular at Work (employer-based banking). Ancillary services include insurance (via Popular Insurance LLC with Chubb as underwriter), investment products (Popular Securities, Popular Family of Funds), credit monitoring (Mi Crédito), and commercial cash management platforms (Web Cash Manager, Remote Deposit). The company also maintains digital portals for trust services, shareholder services, and business banking access.

Differentiator

Problem solved

Functional benefit

Brands

• PREMIA: Points-based credit card rewards program offering cash back and discounts at participating merchants.
• TeleBanco Popular
• Mi Banco
• Mi Banco Móvil
• Popular Premium
• Popular Healthcare Hub
• Popular at Work
• Popular One
• Popular Fiduciary Services
• Popular Funds

Products and services

• Personal Banking Accounts Deposit products including checking and savings accounts for individual consumers across Puerto Rico, the U.S. mainland, and the BVI.
• Mortgage Loans Residential mortgage products for individual homebuyers, including financing for primary residences in Puerto Rico and select U.S. mainland markets.
• Personal Loans and Auto Loans Unsecured personal loans and vehicle financing for individual consumers.
• Personal and Commercial Credit Cards Credit card products offered to both individual consumers and commercial clients, with the commercial card program managed via the dedicated Commercial Credit Card Manager platform.
• Commercial Loans and Lending Commercial and industrial lending, commercial real estate financing, and other credit facilities for businesses and corporate clients.
• Web Cash Manager (Business Banking Platform) Corporate treasury and cash management online platform enabling business and corporate clients to handle payments, receivables, liquidity, and account administration.
• Wealth Management and Insurance Services Investment, advisory, private banking, and insurance products distributed to individual and institutional clients seeking wealth planning solutions.
• Mi Banco Digital / Online and Mobile Banking Consumer-facing digital banking platform (Mi Banco Digital) providing online and mobile access to deposit, lending, payment, and self-service capabilities.

Quantifiable outcome

• Q1 2026 net income of $245.7M, up 38% year-over-year
• +6 more outcomes

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered minor.

• Chubb GroupminorChannel Partner/ Reseller/ DistributorPopular Insurance LLC, a subsidiary of Popular, distributes insurance products through a partnership with Chubb Group. Chubb serves as the underwriter for travel insurance policies and property insurance products offered to Popular customers through the bank's digital platforms and branches.
• American Sign Language (ASL) InterpretersminorOthersPopular provides ASL interpreter services at its branches by appointment, free of charge, for deaf or hard-of-hearing customers through a partnership arrangement with ASL interpretation service providers.

Scale indicators17 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• East West Bancorp: East West Bancorp (NASDAQ: EWBC) is a U.S. mid-cap commercial bank also identified in BofA's mid-cap bank screen alongside Popular. It shares Popular's profile as a higher-multiple commercial lender with strong deposit gathering and consistent outperformance vs. peers.
• First BanCorp: First BanCorp is a Puerto Rico-based bank holding company (NYSE: FBP) operating Banco Popular's most direct local competitor. It mirrors Popular's deposit-funded lending model and similarly depends on Puerto Rico's economic cycle, making it the most directly comparable peer.
• OFG Bancorp: OFG Bancorp (now part of Scotiabank's Oriental Bank) was another leading Puerto Rico commercial/retail bank with a comparable mix of mortgage, commercial, and consumer banking. Its acquisition by Scotiabank highlighted the strategic value of Puerto Rico bank franchises and provides a relevant transaction benchmark.
• Cullen/Frost Bankers: Cullen/Frost (NYSE: CFR) is a Texas-based super-community bank repeatedly cited alongside Popular in BofA's mid-cap bank outperformance screen. Comparable premium-multiple commercial bank with strong deposit franchise, focus on relationship banking, and similar mid-teens ROTCE profile.

Broad incumbents

• Citizens Financial Group: Citizens Financial (NYSE: CFG) is a U.S. mid-cap commercial/retail bank with a strong Northeast corridor franchise. Comparable to Popular in scale and mid-cap bank status, providing a useful reference point for valuation multiples and capital return policies.
• Webster Financial: Webster Financial (NYSE: WBS) is a U.S. mid-cap commercial/retail bank of similar scale to Popular with a comparable Northeast deposit franchise. Useful as a peer for benchmarking NIM, capital return, and ROTCE metrics for diversified U.S. mid-cap banks.
• Associated Banc-Corp: Associated Banc-Corp (NYSE: ASB) is a U.S. mid-cap regional bank highlighted alongside Popular in BofA's mid-cap outperformance list. Similar asset size and commercial/retail mix make it a useful peer for capital return policy and earnings power benchmarking.
• M&T Bank: M&T Bank (NYSE: MTB) is a large U.S. regional commercial bank with a strong Northeast deposit franchise. Relevant peer for understanding how a multi-jurisdictional U.S. regional bank scales commercial banking, manages NIM, and allocates capital.
• BancorpSouth / Cadence Bank: Cadence Bank (NYSE: CADE), the merged BancorpSouth/legacy Cadence entity, is a U.S. mid-cap commercial bank of comparable scale to Popular. Useful peer for benchmarking NIM, expense ratios, and ROTCE for the mid-cap commercial bank category.

Regional players

• Scotiabank (Caribbean operations): Scotiabank operates a meaningful Caribbean banking franchise, including the recently acquired Oriental Bank in Puerto Rico, directly competing with Popular in the territory. Relevant peer for cross-border Caribbean competitive dynamics and Puerto Rico market structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/popular
• YouTubeyoutube.com/popularinc
• Facebookfacebook.com/popular
• LinkedInlinkedin.com/company/banco-popular-de-puerto-rico
• Instagraminstagram.com/popular.pr
• TikToktiktok.com/@popularpr?_r=1&_t=ZT-92LyHodQN9D

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments5 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Popular