chnnl

What chnnl does

chnnl is a New Zealand-based, privately held SaaS company that provides an integrated employee wellbeing strategy management and reporting platform, primarily serving enterprise healthcare organizations and the wellbeing leads, People & Culture teams, and H&S leaders who run those programs. The platform is organized around four modules: chnnl Listen (always-on 100% feedback capture on team wellbeing and daily experience), chnnl Engage (resource management and booking for wellbeing services), chnnl Analytics (psychological wellbeing reporting and psychosocial risk assessment, including a bow-tie Psychosocial Risk Matrix supporting ISO45003 compliance), and chnnl Learn (self-guided education on psychological safety, data-driven leadership, and ISO45003). Measurement is anchored by the academically validated chnnl-50 weekly pulse questionnaire, developed with Massey University, and an anonymous journaling feature whose free-text entries are coded by AI into psychosocial risk themes, then reviewed by chnnl's clinical team before reporting. The company was founded and is led by CEO Dr. Elizabeth Berryman; the platform originated from clinical research first deployed at Counties Manukau DHB in February 2018 and was officially launched in 2020. Headcount is 11-50 employees, with operations centered in Auckland (PWC Tower, Commercial Bay) and revenue generated via quote-based enterprise SaaS subscriptions sold primarily to NZ healthcare organizations such as Mercy Radiology, Te Whatu Ora, Braemar Hospital, Ormiston Hospital, and Counties Manukau DHB. Go-to-market is enterprise field sales with customer success support, complemented by content marketing, free webinars, team challenges, and a #MakeUsSafe social campaign aimed at healthcare worker advocacy. Disclosed capital to date totals roughly NZ$850K across a 2020 angel round (ArcAngels, Enterprise Angels, Flying Kiwi Angels, Angel Investors Marlborough) and a series of Callaghan Innovation R&D grants running through July 2024, indicating a lean, grant-supported commercial posture rather than a venture-scale capital base.

Name

chnnl

Legal name

chnnl

Website

https://chnnl.app

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

chnnl is a New Zealand-based SaaS platform that provides enterprise healthcare organizations and People & Culture teams with an integrated system to measure, manage, and report on employee psychological wellbeing and ISO45003 psychosocial risk.

Ownership category

akta.pro rank

Product category

Employee Wellbeing Software

NAICS

Computer Systems Design and Related Services (54151)

akta.pro primary industry

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK)

akta.pro secondary industry

Patient Feedback, Surveys, Reputation & Experience Measurement (VoC) (HLACAEAH)

Keywords

• Employee wellbeing software
• Psychological safety platform
• Psychosocial risk management
• Workplace mental health
• HR analytics SaaS

Headquarters

HQ city

Takapuna

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Subscription-based SaaS model for employee wellbeing strategy management. Organizations pay for access to chnnl Listen, Engage, Analytics, and Learn modules along with reporting and compliance features.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

chnnl provides a connected employee wellbeing strategy management and reporting platform composed of four integrated modules — chnnl Listen (always-on feedback capture), chnnl Engage (wellbeing resource management), chnnl Analytics (compliance and psychosocial risk reporting), and chnnl Learn (self-guided leadership and psychological safety education). The system uses the academically validated chnnl-50 questionnaire, AI-coded anonymous journaling, and a psychosocial risk matrix to help organizations measure employee wellbeing and meet ISO45003 compliance requirements.

Product overview

chnnl is a connected employee wellbeing strategy management and reporting platform. The platform comprises four integrated modules: chnnl Listen (always-on feedback collection), chnnl Engage (resource management and access), chnnl Analytics (reporting and ISO45003 compliance), and chnnl Learn (self-guided education on psychological safety and leadership). The system is backed by 4 years of clinical research and uses the chnnl-50 validated questionnaire, AI-powered journal analysis, and a psychosocial risk matrix to help organisations measure, manage and improve workplace psychological safety and employee wellbeing.

Differentiator

Problem solved

Functional benefit

Brands

• chnnl Listen: Always on data capture feature for gathering 100% feedback on team wellbeing, resource engagement, and daily experience at work
• chnnl Engage
• chnnl Analytics
• chnnl Learn

Products and services

• chnnl Listen Always-on feedback loop for gathering 100% feedback on team wellbeing, resource engagement, and daily experience at work. Designed for wellbeing leads and People & Culture teams to capture real-time insights from team members.
• chnnl Engage Resource management module enabling employees to gain easier access to book wellbeing services. Wellbeing leads can customize access to wellbeing resources from the dashboard.
• chnnl Analytics Reporting and compliance module enabling organisations to report on the psychological wellbeing of their team, engagement in company wellbeing resources, and psychosocial risks in daily work experience. Supports ISO45003 compliance.
• chnnl Learn Self-guided education platform covering key leadership topics including data-driven leadership, culture and inclusivity, strategy measurement, ISO45003 compliance, and psychological safety. Includes free webinars and educational videos.
• chnnl-50 Weekly pulse screening and assessment survey consisting of 50 academically validated questions covering workplace environment and employee experience. Developed with Massey University and aligned with international standards including ISO45003.

Quantifiable outcome

• 11% decrease in staff turnover
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature7 records

Partnerships

One partnership is on record.

• Massey UniversitycoreStrategic or Co-development PartnerAcademic collaboration for research and validation of chnnl wellbeing measurement tools. Professor Jarrod Haar (Ngāti Maniapoto and Ngāti Mahuta descent) from Massey University contributed to Mana Whenua research and Level Up Framework development. chnnl-50 questions developed with academic validation from Massey University.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/chnnlnz
• LinkedInlinkedin.com/company/chnnl
• Instagraminstagram.com/chnnlapp
• Xx.com/chnnlapp

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds8 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about chnnl