What Home Repair Services does

Home Repair Services of Kent County is a 501(c)(3) nonprofit founded in 1979, headquartered at 1100 South Division Avenue in Grand Rapids, Michigan, in a converted 1940s Oldsmobile dealership. The organization serves low- and moderate-income homeowners across Kent County, Michigan, delivering critical health and safety home repairs (plumbing, electrical, roofing, heating), accessibility modifications (wheelchair ramps averaging $4,600 each, grab bars, bathroom modifications), home maintenance check-ups, and HUD-certified foreclosure prevention and financial coaching. Income-based co-payments are required for repair services while workshops, financial counseling, and home inspections are offered free. The organization operates with approximately 40 staff and a large volunteer workforce drawn from the Home Builders Association of Greater Grand Rapids (30+ year partnership), Disability Advocates of Kent County, and Senior Neighbors, who collectively contribute thousands of hours annually and enable the $4,600-per-ramp cost point that private contractors cannot match.

Home Repair Services runs an integrated multi-program platform rather than a single-product offering: Fix-It School provides free weekly hands-on trade workshops (plumbing, electrical, tile, drywall, cabinetry); Remodeling Together delivers DIY kitchen remodeling with discounted cabinets through an in-house cabinet shop; the Bench Program sells handcrafted benches ($50) and tables ($25) made from recycled ramp lumber, with 100% of proceeds funding ramp construction; Rampfest coordinates annual volunteer ramp builds; and ancillary programs include Handy Helen (women 60+), Smart Money University (55+), Financial Toolkit Day (annual fair), Financial Fridays (digital video series), and the Resourceful Homeowner Celebration (annual gala). The organization has served over 35,000 homeowners since 1979 and roughly 2,000+ households annually, supported by funding from HUD Community Development Block Grants, MSHDA, Kent County Senior Millage, individual donations, corporate philanthropy (Bradford White, Home Depot Foundation, Union Home Mortgage Foundation), planned giving via the David Jacobs Society, and a small e-commerce line.

Name

Home Repair Services

Legal name

Home Repair Services of Kent County

Website

https://homerepairservices.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

Home Repair Services is a Grand Rapids-based 501(c)(3) nonprofit, founded in 1979, that provides income-based critical home repairs, wheelchair ramp accessibility modifications, free hands-on trade workshops, and HUD-certified foreclosure prevention counseling to low-income homeowners in Kent County, Michigan.

Ownership category

akta.pro rank

Product category

Community Home Repair and Housing Services

NAICS

Residential Remodelers (236118), Residential Building Construction (23611), Home and Garden Equipment and Appliance Repair and Maintenance (81141)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

General Punch-List & Move-In/Move-Out Repairs (HSAGAAAO)

akta.pro secondary industries

Small Exterior Repairs (Trim, Fascia, Soffit, Siding Patches) (HSAGAAAJ), Furniture & Built-In Wood Repair (Shelving, Mantels, Built-ins) (HSAGABAK), Door Repair & Adjustment (Interior/Exterior, Hinges, Closers) (HSAGAEAA), Deck Board Replacement & Railing Tightening (HSAGAAAM)

Keywords

• Critical home repair
• Accessibility modifications
• Homeowner financial counseling
• Community housing support
• DIY home maintenance workshops

Headquarters

HQ city

Grand Rapids

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Charitable Contributions: Home Repair Services relies on individual donations, monthly giving programs, and corporate charitable contributions. Bradford White Corporation contributed $10,000 through their Industry Forward charitable program in 2026.
2. Government Grants and Funding: The organization receives funding through HUD Community Development Block Grant (CDBG) programs via partnerships with City of Grand Rapids and City of Wyoming, as well as Kent County Senior Millage funding and MSHDA housing counseling funds.
3. Bench Program Sales: The Bench Program sells handcrafted benches ($50) and side tables ($25) made from recycled wood leftover from ramp builds. 100% of funds go toward wheelchair ramp materials.
4. Planned Giving: The David Jacobs Society recognizes donors who include Home Repair Services in their wills, estate plans, retirement accounts, life insurance policies, or charitable gift annuities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Home Repair Services is a 501(c)(3) nonprofit that delivers income-based critical home repairs (plumbing, electrical, roofing, heating), accessibility modifications (wheelchair ramps, grab bars, bathroom modifications), free hands-on trade-skill workshops, DIY kitchen remodeling coaching with discounted materials, and HUD-certified foreclosure prevention and financial counseling. The organization serves low-to-moderate-income homeowners primarily in Kent County, Michigan, with financial stability services extended to seven bordering counties.

Product overview

Home Repair Services is a nonprofit organization operating as a single integrated service delivery platform with multiple co-occurring programs rather than a traditional product-with-modules architecture. The core offerings include: Home Repairs (critical health/safety repairs), Home Accessibility Modifications (wheelchair ramps, grab bars), Home Maintenance Check-Ups (free inspections), Fix-It School (free hands-on trade workshops), Remodeling Together (DIY kitchen remodeling with coaching), Financial Stability Coaching and Education (HUD-certified foreclosure prevention), Handy Helen (women's repair workshops), Lunch & Learn Tours (monthly facility tours), and Financial Toolkit Day (annual financial fair). Ancillary programs include the Bench Program (handcrafted merchandise from recycled materials), Rampfest (volunteer ramp building events), and the Resourceful Homeowner Celebration (annual recognition event). The organization serves low-income homeowners in Kent County, Michigan through income-based eligibility requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Repairs Critical health and safety home repair services covering plumbing, electrical, roofing, and heating. Available to qualifying Kent County homeowners based on household income eligibility. Co-payment is required based on household income and total job cost.
• Home Accessibility Modifications Accessibility modifications for mobility-impaired individuals including wheelchair ramps, bathroom grab bars, handrails, and bathroom modifications. Income-based co-payment required. Funded in part by Kent County Senior Millage.
• Home Maintenance Check-Ups Free post-purchase home inspection structured like a pre-purchase inspection. Provides maintenance education and resource access to help homeowners prioritize repair needs.
• Fix-It School Free weekly hands-on workshops covering plumbing, electrical, ceramic tile installation, drywall repair, and cabinet installation. Open to anyone with no registration required.
• Remodeling Together DIY kitchen remodeling program offering free in-home design support, free hands-on skill workshops, construction coaching, and discounted cabinets and countertops through an in-house cabinet shop.
• Financial Stability Coaching and Education HUD-certified foreclosure prevention coaching, housing education classes, and reverse mortgage counseling available to Kent County residents and seven bordering counties (Allegan, Barry, Ionia, Montcalm, Muskegon, Newaygo, Ottawa).
• Handy Helen Workshop Empowerment workshop for women aged 60+ on everyday home repairs. Held every other month, funded by Kent County Senior Millage, with free lunch provided.
• Lunch and Learn Tour Monthly behind-the-scenes tour and presentation at the converted 1940s auto dealership facility in Grand Rapids. Held on the third Friday of each month from 12:00-1:00 PM with a box lunch provided.
• Financial Toolkit Day Annual free financial education event with workshops on budgeting, credit, and homebuying. Sessions delivered in English and Spanish with food, door prizes, and raffles. Multiple bank and credit union sponsors participate.
• Bench Program Full-circle sustainability program repurposing leftover wood from accessibility ramp builds into handcrafted benches ($50) and side tables ($25). 100% of proceeds fund wheelchair ramp construction. Online purchase via Network for Good with pickup at 1100 S. Division Ave, Grand Rapids.
• Rampfest Annual wheelchair ramp building season bringing together community partners. Organizations provide 5-10 volunteers for one-day builds while HRS supplies tools, materials, PPE, and lunch. Average 2025 cost per ramp approximately $4,600 including labor and materials.
• Resourceful Homeowner Celebration Annual hallmark event running nearly 30 years recognizing homeowners who improved their homes through DIY training. Held at Frederik Meijer Gardens and Sculpture Park with invitation-only attendance.
• Financial Capabilities Certificate Series Certificate series covering budgeting, financial goal setting, credit management, fair housing law, and insurance. Meets requirements for homeownership program certificates. Available virtually via Zoom or in person with a $10 registration fee.
• Financial Fridays Free financial education video and podcast-style series available on Facebook and YouTube covering budgeting and financial literacy topics.
• Smart Money University Free class series focused on topics for people 55 and older: aging in place, reverse mortgages, estate planning, fraud prevention, and life organization. Held Mondays 12:00-1:30 PM with lunch provided.

Quantifiable outcome

• Over 35,000 Kent County homeowners served since 1979
• +4 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Seven partnerships are on record, tiered core and secondary.

• HBA FoundationcoreStrategic or Co-development Partner · 1 January 1992Since 1992, Home Repair Services in partnership with HBA, HBA Foundation, and Disability Advocates of Kent County have been providing accessibility ramps to thousands of households. Community Repair Day launched in 1992 with 57 volunteers making repairs and building wheelchair ramps, evolving into the RAMPFEST season of volunteerism.
• Disability Advocates of Kent CountycoreStrategic or Co-development PartnerDisability Advocates of Kent County provides professional occupational therapy assessment services for HRS clients in need of home modifications to improve accessibility to and around the home. HRS has partnered with Disability Advocates for over 30 years through Community Repair Day and RAMPFEST programs.
• Senior NeighborscoreStrategic or Co-development PartnerHome Repair Services partners with Senior Neighbors to deliver critical home repairs and accessibility modifications to military veterans and spouses of deceased veterans. Work made possible by Home Depot Foundation, Meals on Wheels America, and Kent County Veterans Services.
• AmplifyGRsecondaryStrategic or Co-development PartnerHome Repair Services partners with AmplifyGR to deliver critical home repairs and accessibility modifications to low-moderate income Grand Rapids residents through the Neighborhood Strong initiative.
• Home Builders Association of Greater Grand RapidscoreStrategic or Co-development PartnerHome Repair Services has been partnering with The Home Builders Association of Greater Grand Rapids for over 30 years by providing volunteers and material resources through its wide network of home building professionals. HBA members donate wheelchair ramps as part of the Home Accessibility program.
• Financial Toolkit Day SponsorssecondaryGTM or Marketing PartnerFinancial Toolkit Day event sponsors include: Fifth Third Bank, Mercantile Bank, LMCU, PNC, City of Grand Rapids, Northpointe Bank, Independent Bank, Old National Bank, Lake Michigan Credit Union, MSU Federal Credit Union, Huntington Bancshares, West Michigan Community Bank, Macatawa Bank, Horizon Bank, Flagstar Bank. Event endorsed by industry experts who volunteer time for homebuying, credit, and budgeting topics.
• Financial Toolkit Day PartnerssecondaryStrategic or Co-development PartnerEvent partners include: Grand Rapids Community Foundation, GRCF, AARP (not confirmed), Grow, ICCF, West Michigan Works!, Healthy Homes Coalition, Wyoming Housing Partnership, Grand Rapids Housing Commission.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• National Aging in Place Council: National membership organization promoting aging-in-place services including home modifications. Overlaps on accessibility modifications and senior-focused home repair but operates as an advocacy and member network rather than a direct service provider.
• NeighborWorks America (network affiliates): National network of community development nonprofits offering housing counseling, foreclosure prevention, and home repair services. Comparable HUD-certified counseling services and similar reliance on federal community development funding.
• Salvation Army (Kent County / Grand Rapids): Local Salvation Army operations provide emergency assistance, utility and rent support, and limited home repair referrals for low-income households in Grand Rapids. Overlaps in beneficiary population and funding sources but not a direct home repair provider.
• Catholic Charities West Michigan: Regional faith-based social services organization offering housing counseling, foreclosure prevention, and emergency assistance in West Michigan. Comparable in financial counseling and emergency home repair services for low-income households.
• Volunteers of America: Large national nonprofit that runs a portfolio of housing and community services including home repair, transitional housing, and foreclosure prevention. Overlaps with HRS across multiple program lines but at much larger national scale and broader mission.

Direct peers

• Area Agency on Aging of Western Michigan: Regional Agency on Aging that funds and coordinates senior services in West Michigan — including the Kent County Senior Millage that partially funds HRS's accessibility work. Direct operating partner and comparable in mission scope for senior home modifications.
• Christmas in Action: Faith-based national nonprofit that organizes one-day volunteer events to complete critical home repairs for elderly, disabled, and low-income homeowners. Closely comparable volunteer-driven repair model targeting the same vulnerable population.
• Rebuilding Together: National nonprofit network that provides free critical home repairs and accessibility modifications to low-income homeowners. Closest direct peer: same target population, same mission, same volunteer-driven repair model, and an established affiliate network that includes a West Michigan chapter.

Regional players

• Habitat for Humanity of Kent County: Local Habitat affiliate operating in the same Kent County geography and serving low- to moderate-income households with housing solutions. While Habitat focuses on new construction and home ownership pathways rather than repair, it competes for the same donor base, volunteer pool, and government grants.
• Neighbors Helping Neighbors (or similar local Kent County home repair nonprofit): Local West Michigan nonprofit(s) providing home repair assistance to seniors and low-income residents. Compete for similar funding pools (CDBG, Senior Millage) and volunteer networks in the same service geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCPkKLvOeOlRxBrROa75zCcQ
• Facebookfacebook.com/HomeRepairSerivces
• LinkedInlinkedin.com/company/home-repair-services-of-kent-county
• Instagraminstagram.com/homerepairservices
• Xx.com/homerepairsvcs

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home Repair Services