What Housing Connector does

Housing Connector is a 501(c)(3) nonprofit founded in 2019 and headquartered in Seattle that operates a two-sided marketplace connecting Property Partners (property owners and managers with vacant units) to Community Partners (nonprofits, case managers, and government agencies serving individuals experiencing homelessness or housing instability). The organization serves vulnerable populations by reducing screening barriers, providing financial guarantees to property partners (up to $5,000 in damage mitigation, 3-month rent guarantee, and vacancy loss coverage), and offering two-year post-move-in housing stability services to residents.

The core technology is the Community Hub, a proprietary web-based portal where Community Partners track housing navigation cases, search available unit inventory in real-time, and submit forms including Renter Profiles, Move-In Forms, and Financial Assistance Requests. The platform integrates with an exclusive Zillow-hosted marketplace that provides additional unit discovery and screening-criteria adjustments. Supporting products include an Automated Support Ticket Routing system (saving 20 hours monthly of assignment time), a Unit Inventory Management System consolidating 700+ units from 168 properties, Housing Connector Direct (a Dallas pilot for upstream prevention at 40%-80% AMI), 0% Interest Resident Loans (pilot expansion 2025), and Property/Community Partner lookup tools. By late 2024, the platform tracked 39,000+ housing units and 12,500+ housed outcomes, with reported retention of 88% at one year and 75% through two years.

The business model is freemium on the partner side (free for both Property and Community Partners to use the platform) and grant-based on the funder side, with approximately 70% of funding from public sources (city, county, state, and federal grants) and 30% from private contributions. Revenue mechanics include multi-year municipal contracts (e.g., $2.1M from the City of Austin for two years of operations), corporate and foundation grants (Microsoft, Amazon, DRK Foundation, Tableau/Salesforce, BECU), and individual donations. The organization has expanded from Seattle to Denver, Dallas, Portland, Austin, Orlando, Miami, and Newark, with a three-year strategic plan targeting 28,750 people housed across 10 markets by 2027.

Name

Housing Connector

Legal name

Housing Connector

Website

https://housingconnector.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Housing Connector is a 501(c)(3) nonprofit that operates a two-sided marketplace connecting property owners with vacant units to nonprofit case managers serving people experiencing homelessness, using its Community Hub portal and an exclusive Zillow integration, with outcomes-based funding from municipal and private sources.

Ownership category

akta.pro rank

Product category

Affordable Housing Navigation Services

NAICS

Community Housing Services (62422), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Affordable housing access
• Housing navigation services
• Property partner program
• Community partner matching
• Homelessness prevention platform

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Contributions: Housing Connector is a 501(c)(3) nonprofit organization. The organization is funded through both public dollars (about 70%) and private dollars (about 30%). Tax ID: 84-2100263.
2. Municipal Funding: Secured $2.1M in funds for two years of operations in Austin, Texas in partnership with the City of Austin.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Housing Connector operates a free, tech-enabled nonprofit platform that connects Property Partners (property owners and managers) with Community Partners (nonprofits, case managers, and service providers) to place vulnerable populations into housing. The Community Hub portal supports unit search, client enrollment, case management, and financial assistance request submissions, while the organization underwrites financial guarantees of up to $5,000 in damage mitigation, a 3-month rent guarantee, and vacancy loss coverage to reduce landlord risk.

Product overview

Housing Connector operates as a tech-for-good nonprofit that functions as a bridge between Community Partners (nonprofits, case managers, service providers) and Property Partners (property owners and managers). The core platform consists of the Community Hub, a web-based portal where community partners can track housing navigation services, search available units in real-time, and submit required forms. This platform connects to an exclusive Zillow-hosted marketplace where reduced screening criteria enables housing access for vulnerable populations. Supporting products include an automated support ticket routing system that reduces assignment times by 20 hours monthly, a unit inventory management system managing 700+ units from 168 properties, Housing Connector Direct (a pilot program in Dallas for upstream homelessness prevention), 0% interest resident loans for financial wellbeing, and Property/Community Partner lookup tools. The company is developing Hub Expansion features for 2025 including improved renter-to-inventory matching, local stability resource connections, and organizational workspace management.

Differentiator

Problem solved

Functional benefit

Brands

• Community Hub: A portal for Community Partners to assist in tracking and managing housing navigation services and in matching their clients to unit inventory.
• Housing Connector Direct

Products and services

• Community Hub A web-based portal for community partners (nonprofits, case managers, service providers) to track and manage housing navigation services, search available units in real-time, submit Renter Profiles, Move-In Forms, and Financial Assistance Requests, and coordinate with property partners.
• Housing Connector Direct A pilot program launched in Dallas, Texas that provides housing access to households with housing barriers at 40%-80% AMI by overturning applicant denials and working upstream of homelessness.
• 0% Interest Resident Loans A no-fee, no-interest resident loan offering to promote ongoing housing stability and financial wellbeing for residents in the Housing Connector program, with pilot expansion planned for 2025.

Quantifiable outcome

• 88% of residents stay housed in same unit for at least one year; 75% stay housed through second year
• +4 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• ZillowcoreStrategic or Co-development Partner · 9 October 2025Housing Connector and Zillow partnership has helped 10,000 individuals find stable homes nationwide. The collaboration started in Seattle in 2019 and expanded to eight markets across seven states. The partnership adjusts screening criteria to increase housing availability with plans to reach 15 markets and 30,000 people. Zillow provides exclusive platform access through their technology infrastructure.
• City of Austin / Homeless Strategy OfficecoreStrategic or Co-development PartnerPartnership launched in January 2025 to reduce housing barriers for Austin residents and increase landlord engagement in homelessness prevention efforts. $2.1M in funds secured for two years of operations.
• City of Denver / Department of Housing Stability (HOST)coreStrategic or Co-development PartnerDenver Accelerated Program partnership providing permanent housing opportunities through provision of units and rental payments for 125+ households.
• United Way of King CountycoreStrategic or Co-development PartnerSeattle Eviction Prevention partnership maintaining safe and stable homes for 118 households by providing financial relief of past due rent arrears.
• Washington State Landlord Mitigation FundcoreStrategic or Co-development PartnerState fund combined with Housing Connector's financial supports for households with subsidies to expand access to mitigation funds.

Scale indicators11 records

Recent moves14 records

Expansion highlights7 records

Direct peers

• Pathways to Housing: Pathways to Housing pioneered the Housing First model for people experiencing homelessness and chronic behavioral health conditions. Comparable through its housing-first approach, partnership model with landlords willing to accept barrier-reduction, and direct service to vulnerable populations.
• Corporation for Supportive Housing (CSH): CSH is a national nonprofit that advances supportive housing for vulnerable populations through financing, advocacy, and capacity building. Comparable to Housing Connector in serving the same vulnerable-population segment, working at the intersection of property owners, service providers, and government funders to expand housing access.
• Community Solutions: Community Solutions runs the Built for Zero initiative, a data-driven movement to reduce homelessness city by city. Highly comparable to Housing Connector through its focus on measurable homelessness reduction outcomes, multi-city coordination model, and use of data infrastructure to match people to housing resources.

Regional players

• Hamilton Families: Hamilton Families is a San Francisco nonprofit focused on family homelessness through shelter, housing, and prevention programs. Comparable through its housing navigation and landlord engagement model, though regionally concentrated in San Francisco rather than operating across multiple states.
• Abode Services: Abode Services is a Bay Area nonprofit providing housing and supportive services to people experiencing homelessness. Comparable through its direct service model, landlord partnerships for barrier-reduction placements, and reliance on government and private funding — though primarily California-focused.

Broad incumbents

• Enterprise Community Partners: Enterprise Community Partners is one of the largest U.S. affordable housing nonprofits, developing and operating affordable homes and providing capital and policy support. Comparable through shared affordable housing mission, multi-state footprint, and engagement with both private landlords and government funders.
• Mercy Housing: Mercy Housing is a national affordable housing nonprofit operating more than 90,000 units across the U.S. Comparable to Housing Connector through its focus on affordable housing for low-income and vulnerable populations and its combination of direct service with partnerships to property managers and service agencies.
• National Alliance to End Homelessness: The National Alliance to End Homelessness is a policy and research nonprofit focused on systemic solutions to homelessness. Comparable through its mission alignment with Housing Connector's outcomes focus, multi-city engagement, and emphasis on data-driven, evidence-based interventions.
• The Salvation Army: The Salvation Army is a large international nonprofit with extensive housing, shelter, and social services programs in the U.S. Comparable as a social services nonprofit addressing homelessness and housing instability through a combination of direct service, government funding, and private donations, though at vastly greater scale and broader mission.
• Volunteers of America: Volunteers of America is a large national nonprofit running housing, behavioral health, and veteran services programs across the U.S. Comparable through its broad housing programs for vulnerable populations, multi-state footprint, and reliance on government contracts and private donations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Connector_PNW
• Facebookfacebook.com/HousingConnector
• LinkedInlinkedin.com/company/housingconnector
• Instagraminstagram.com/housingconnector

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Housing Connector