What Elitery does

Elitery (legally PT Data Sinergitama Jaya Tbk, listed on the Indonesia Stock Exchange under ticker ELIT) is an Indonesian IT managed services company founded in 2011 and headquartered in South Jakarta. The company delivers end-to-end managed cloud services across AWS, Google Cloud, and Azure, complemented by managed security services (SOC, MDR via a CrowdStrike partnership), disaster recovery as a service (Elicovery), and a growing portfolio of AI-enabled modules including Elipedia (knowledge management on Google Vertex AI), EliteMentor (AI-powered academic mentorship), and SiPANON (AI-powered traffic surveillance). Its proprietary Elite Cloud Management Platform underpins infrastructure monitoring, cost optimization, security posture management, and threat hunting across hybrid environments. Elitery is the only locally-headquartered Google Cloud Managed Service Provider in Indonesia and one of 56 globally, and holds AWS Advanced Consulting Partner status with Migration Competency alongside ISO 9001, 27001, 45001, and PCI-DSS certifications.

The company's commercial model is anchored in recurring managed-service contracts sold through direct enterprise field sales, augmented by AWS and Google Cloud co-marketing channels and regional partners. Elitery serves a concentrated mix of Indonesian central and regional government agencies (Kemendagri, Kemendikbudristek, BKPM, BPPTIK KOMINFO, Diskominfo entities), banks and financial institutions (Bank Central Asia, Bank RAYA, Indonesia Stock Exchange member firms), and select enterprises (Unilever, Bakmi GM, KiosTix, Digima ASIA). Education is an emerging vertical (Sampoerna Schools, IPB University), and the company expanded into Malaysia in mid-2025 via Elitery Global Technology Sdn. Bhd. Pricing is consultative and quote-based with annual billing cycles — no public pricing is disclosed. Total customer count exceeds 200 since 2007. Recent strategic emphasis has shifted toward regional Southeast Asia expansion, AI-enabled product extensions, and tier-1 cloud partner specializations (Google Cloud Security Services, AWS Migration Competency).

Name

Elitery

Legal name

PT Data Sinergitama Jaya Tbk

Website

https://elitery.com

Company type

Public

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Elitery (PT Data Sinergitama Jaya Tbk) is an Indonesian IT managed services company delivering multi-cloud managed services, cybersecurity, disaster recovery, and AI-enabled solutions primarily to Indonesian government agencies, banks, and enterprises, with recent expansion into Malaysia.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

akta.pro secondary industries

Attack Detection & Response for Cloud/SaaS (SOC for Cloud) (HDADAGAJ), Observability Data Platforms (O11y Pipelines, Telemetry Backends) (HDABAJAJ)

Keywords

• Managed cloud services
• Managed security services
• Disaster recovery
• AI knowledge management
• Smart city solutions

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed Cloud Services: End-to-end cloud management services including infrastructure management, application management, and security management across AWS, Google Cloud, and Azure. Revenue is generated through recurring managed service contracts with certified engineers providing 24x7x365 support.
2. Managed Security Services: Comprehensive cybersecurity services including MDR, SOC, cloud security monitoring, vulnerability management, penetration testing, red teaming, incident response, and security scoring. Provided as recurring managed security service subscriptions.
3. Disaster Recovery as a Service (DRaaS): DRaaS solution (Elicovery) with low RTO/RPO for business continuity, delivered as a subscription service. Supports over 200 Indonesia Stock Exchange members with proven disaster recovery capabilities.
4. AI-Powered Solutions (Elipedia, EliteMentor): AI-powered knowledge management and academic mentorship platforms, sold as part of managed service contracts or standalone subscriptions to enterprise and education customers.
5. Video Monitoring & Smart City Solutions: Elivision video monitoring (ATM CCTV, traffic surveillance) and smart city solutions (SiPANDU, SiPANON) delivered as managed services or project-based implementations for government and enterprise clients.
6. Backup as a Service (ELIVAULT): Cloud-based backup service with AES-256 encryption, supporting multi-site and hybrid cloud environments. Billed on a subscription basis.
7. Professional Services: Cloud migration, implementation, and consulting services including VMware migration to AWS/Google Cloud, typically delivered as one-time project engagements.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Elitery delivers end-to-end IT managed services focused on multi-cloud management across AWS, Google Cloud, and Azure. Core offerings include managed cloud services (infrastructure, application, and security management), managed security services (MDR, SOC, vulnerability management), and disaster recovery as a service (Elicovery). The company augments these with proprietary AI-powered platforms—Elipedia (knowledge management on Vertex AI), Elivision (video monitoring), smart city solutions (SiPANDU, SiPANON), ELIVAULT backup, and EliWork@Anywhere remote working—primarily serving government, banking, and enterprise customers in Indonesia, Malaysia, and the US.

Product overview

Elitery (PT. Data Sinergitama Jaya Tbk) operates as an IT Managed Service Provider offering a comprehensive portfolio of cloud, security, and AI-powered solutions. The core offering consists of Managed Cloud Services, Managed Security Services (MSSP), and Elicovery Disaster Recovery as a Service. These are augmented by specialized modules including Elipedia (AI-powered knowledge management on Google Cloud Vertex AI), Elivision (video monitoring and data management with AI/ML), SiPANDU (WhatsApp chatbot reporting), SiPANON (AI-powered traffic monitoring), ELIVAULT (cloud backup), EliWork@Anywhere (secure remote work on Citrix), EliteAI (custom generative AI including EliteMentor academic mentorship), and Medical Data Integrator. The product architecture follows an integrated approach where the Elite Cloud Management Platform underpins managed services delivery, enabling organizations to optimize cloud infrastructure, enhance security posture, automate processes, and leverage AI capabilities across government, enterprise, and banking sectors in Indonesia and Malaysia.

Differentiator

Problem solved

Functional benefit

Brands

• Elipedia: AI-powered knowledge management platform for enterprise information retrieval
• Elicovery
• ELIVAULT
• Elivision
• SiPANDU
• SiPANON
• EliWork@Anywhere
• EliteAI
• Elite Cloud Management Platform

Products and services

• Managed Cloud Services End-to-end managed cloud services covering infrastructure management, application management, and security management across AWS, Google Cloud, Azure, and hybrid/multi-cloud environments. Delivered by certified cloud engineers with 24x7x365 support.
• Managed Security Services (MSSP) Comprehensive managed security services including SOC, Managed Detection and Response (MDR), Security Scoring, Cloud Security Monitoring, Vulnerability Management, Incident Response, Penetration Testing, and Red Teaming. Provided as subscription-based managed security service for enterprise and government customers.
• Elicovery (Disaster Recovery as a Service) Cloud-based disaster recovery service ensuring business continuity with low Recovery Time Objective (RTO) and Recovery Point Objective (RPO). Protects critical data and systems from natural disasters, cyberattacks, and system failures. Used by nearly 80 Indonesia Stock Exchange members with zero downtime during disasters.
• Managed Network Services Network management services covering connectivity, infrastructure, and integration solutions to support business operations and digital transformation for enterprises such as Unilever, Bakmi GM, and Petrogas Basin Ltd.
• Elipedia (AI-Powered Knowledge Management) AI-powered knowledge management platform built on Google Cloud Vertex AI, Google Kubernetes Engine (GKE), and Cloud SQL. Enables intelligent knowledge retrieval and synthesis, reducing staff search time by up to 8x. Implemented at Sampoerna Schools System and supports 90,000 teachers via Guru Binar platform.
• Elivision (Video Monitoring & Data Management) Centralized video surveillance system integrating Edge Processing, AI, and Machine Learning with cloud infrastructure for real-time monitoring. Deployed for ATM CCTV monitoring (e.g., Bank Central Asia across thousands of ATMs), traffic surveillance, and smart city use cases with regulatory compliance support for banking sector.
• SiPANDU (Sistem Informasi Laporan Terpadu) WhatsApp chatbot-based reporting system designed as a Smart Engagement channel for government agencies and enterprises to receive and process user reports. Deployed by Kominfo Jawa Tengah, Kemendagri (RE-TIKET App), and other government bodies.
• SiPANON (Sistem Pemantauan dan Analisa Objek Lalu Lintas) AI/ML-powered traffic monitoring and analysis system using CCTV input with Edge Technology on ELIBOX for automated incident detection, counterflow detection, vehicle speed analysis, and integrated follow-up actions for traffic management. Deployed at Diskominfo Jabar (West Java).
• ELIVAULT (Backup as a Service) Cloud-based backup service using AES-256 encryption, supporting multi-site infrastructure and workloads including MySQL and Microsoft SQL databases, with automated scheduled backups and flexible cost structure.
• EliWork@Anywhere (Secured Remote Working) Secured remote working solution built on Citrix technology enabling employees to access business desktop applications from any device via web browser, with centralized management and up to 10-20% cost reduction over three years versus traditional methods.
• Medical Data Integrator Healthcare-specific data integration solution enabling seamless data management and interoperability for medical institutions, hospitals, and government vertical healthcare facilities such as Vertical Hospital (Rumah Sakit Vertikal).
• EliteAI (Custom Generative AI Solutions) Custom Generative AI solutions for enterprises using company-specific data, including EliteMentor—a 24/7 AI-powered academic mentorship and digital lecturer platform deployed at FPIK, IPB University. Built on enterprise-ready generative AI foundations.

Quantifiable outcome

• BKPM saved 150% on IT resource costs and accelerated implementation by 25% using managed cloud on AWS
• +6 more outcomes

Named customers23 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability11 records

Feature10 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Sunway UniversitycoreStrategic or Co-development Partner · 1 November 2025Sunway University and Elitery signed a Memorandum of Understanding to collaborate on exploring artificial intelligence in education, advancing digital learning initiatives across Southeast Asia.
• AWS (for CendekiAwan Malaysia Program)coreStrategic or Co-development Partner · 1 November 2025Elitery launched the CendekiAwan Malaysia Program in collaboration with AWS and Malaysian universities to train 20,000 students in cloud computing and AI skills, including training faculty, hosting competitions, and supporting Malaysia's digital transformation goals.
• Iloken System Sdn. Bhd.coreChannel Partner/ Reseller/ Distributor · 1 July 2025Elitery established Elitery Global Technology Sdn. Bhd. in Malaysia and formed a strategic partnership with Iloken System Sdn. Bhd. to leverage Malaysia's growing digital infrastructure market, driven by investments from global tech giants and government incentives.
• ASKOMPSI (Asosiasi Diskominfo Provinsi Seluruh Indonesia)coreStrategic or Co-development Partner · 1 March 2024Elitery collaborated with ASKOMPSI and AWS to host an FGD helping Provincial Governments across Indonesia improve cybersecurity, focusing on cloud security, endpoint protection, MDR, and SOC solutions in line with UU PDP compliance.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is Elitery's Advanced Consulting Partner with Migration Competency, providing end-to-end cloud migration and modernization services. Elitery delivers AWS-powered managed services to government and enterprise customers across Indonesia, including BKPM cloud infrastructure. AWS and Elitery collaborate on customer events and the CendekiAwan Malaysia Program training 20,000 students.
• Google CloudcoreTechnology or IntegrationElitery is the only local Indonesian Google Cloud Managed Service Provider (MSP) and one of only 56 global Google Cloud MSP partners. The partnership covers infrastructure management, application management, and security management on GCP. Elitery has also achieved Google Cloud Security Services Partner Specialization and Infrastructure Specialization.
• CrowdStrikecoreTechnology or IntegrationElitery is the MSSP (Managed Security Services Provider) Partner of CrowdStrike in Indonesia, providing MDR (Managed Detection and Response) services combining CrowdStrike's advanced threat detection technology with Elitery's local security expertise and 24/7 SOC capabilities. The partnership includes a breach prevention warranty backed by AIG.
• Malaysian UniversitiescoreStrategic or Co-development PartnerPartner universities in Malaysia participate in the CendekiAwan Malaysia Program alongside Elitery and AWS for cloud computing and AI skills training.
• AIGminorOthersAIG provides cyber insurance backing for Elitery's CrowdStrike-powered MDR breach prevention warranty, covering breach-related costs within protected environments.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/eliterycloud
• YouTubeyoutube.com/channel/UCcBy0GxGRWBmokVVjs8BBzw/videos
• Facebookfacebook.com/elitery.indo
• LinkedInlinkedin.com/company/elitery
• Instagraminstagram.com/elitery.indo

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elitery