Exela Technologies
Exela Technologies is a global business process automation company that delivers AI-powered document processing, payment automation, healthcare revenue cycle management, and finance and accounting outsourcing to enterprise clients across banking, healthcare, insurance, and government sectors via 85 delivery centers in 20 countries.
- Company typePublic
- Founded2015
- HeadquartersIrving, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingSoftware
What Exela Technologies does
Exela Technologies operates as a global business process automation (BPA) company delivering AI-powered transaction processing, intelligent document processing, and workflow management to enterprise customers across healthcare, banking, financial services, insurance, and public sector verticals. Its core product portfolio includes Intelligent Document Processing powered by the proprietary nventr.ai platform, a Digital Mailroom (DMR) solution with SOC-2/SSAE-18/HIPAA compliance, healthcare revenue cycle management solutions, finance and accounting outsourcing (including Build-Operate-Transfer, Captive, and BPaaS models), bills and payments processing, legal administration services, and an Agentic AI suite combining contact center automation with data and AI services. The technology stack is centered on AI-powered workflows with human-in-the-loop validation, multimodal capabilities (text, image, structured data), and integration with 7,000+ applications. The company monetizes primarily through multi-year managed services contracts delivered via 85 global delivery centers and 400 managed facilities, supplemented by transaction-fee revenue from payment processing services including ExelaPay (launched 2022) and the acquired Corduro omni-channel payments platform. Go-to-market is enterprise field sales, targeting large organizations including 60 Fortune 100 clients served over the years and anchor accounts among top 5 global banks and insurers. Following its 2024 delisting from Nasdaq for failing to meet the $35M minimum market value requirement and the subsequent acquisition of Exela Technologies BPA, LLC by XBP Europe (renamed XBP Global Holdings, Inc., NASDAQ: XBP) completed in 2026, the business now operates as part of an AI-powered global BPA entity spanning 20 countries.
Exela Technologies firmographics
Firmographics- Name
- Exela Technologies
- Legal name
- Exela Technologies, Inc.
- Website
- https://exelatech.com
- Company type
- Public
- Founded year
- 2015
- Operating status
- Acquired
- Headcount range
- 5,001–10,000 employees
- Short description
- Exela Technologies is a global business process automation company that delivers AI-powered document processing, payment automation, healthcare revenue cycle management, and finance and accounting outsourcing to enterprise clients across banking, healthcare, insurance, and government sectors via 85 delivery centers in 20 countries.
- Ownership category
- akta.pro rank
Exela Technologies industry classification
Industry- Product category
- Business Process Automation Software
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (5132), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
- akta.pro secondary industries
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB), Accounts Receivable (Invoicing, Cash Application, Deductions) (BPAAAGAB)
Keywords
Where Exela Technologies is headquartered
LocationHeadquarters
- HQ city
- Irving
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Exela Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Business Process Automation Services: Provides comprehensive automation services including intelligent document processing, digital mailroom, finance and accounting, healthcare solutions, and legal administration. Delivered through 85 delivery centers globally with managed services approach.
- Payment Processing Services: Launched ExelaPay payment processing service and acquired Corduro omni-channel payments platform to expand payment processing capabilities and revenue through integrated services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Solutions |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels9 records
Exela Technologies product offering
Product offeringCore offering
Exela Technologies provides AI-powered business process automation and transaction processing solutions for enterprises across healthcare, banking, financial services, insurance, and government. Its product portfolio includes Intelligent Document Processing (powered by proprietary nventr.ai), Digital Mailroom, ExelaPay payment processing, Finance and Accounting outsourcing, Healthcare revenue cycle management, Bills and Payments processing, Legal Administration, and Agentic AI automation, delivered through 85 global delivery centers with hybrid human-in-the-loop validation.
Product overview
Exela Technologies operated as a global business process automation firm offering transaction processing, enterprise information management, and digital transformation solutions. The company offered a comprehensive suite of AI-powered products and services including Intelligent Document Processing (IDP) powered by proprietary nventr.ai technology, Digital Mailroom services, Healthcare Solutions, Finance and Accounting outsourcing, Bills and Payments processing, Legal Administration, and Agentic AI capabilities. In March 2022, Exela launched ExelaPay (a payment processing service) and acquired Corduro (an omni-channel payments platform) to expand payment processing capabilities. The company's BPA business was subsequently acquired by XBP Europe, which rebranded as XBP Global, inheriting Exela's technology portfolio including AI-powered document processing, payment automation, and enterprise workflow solutions.
Differentiator
Problem solved
Functional benefit
Brands
- ExelaPay: Payment processing service launched in March 2022
- Finance and Accounting Outsourcing
Products and services
- ExelaPay Payment processing service launched in March 2022 to expand Exela's transaction processing capabilities and revenue through integrated payment services.
- Intelligent Document Processing (IDP) AI-powered IDP solution using nventr.ai technology that transforms information management by extracting and organizing data from documents to deliver predictive analytics and seamless operations. Features hybrid offering with human-in-the-loop validation for error-free results.
- nventr.ai Proprietary AI-powered technology platform that extracts and organizes data from documents to deliver predictive analytics and operational automation across enterprise workflows.
- Digital Mailroom (DMR) AI-powered digital mailroom solution that digitizes and routes physical mail with secure, searchable, and integration-ready capabilities. Includes SOC-2, SSAE-18, and HIPAA-compliant processing with same-day check deposits and 7,000+ app integrations.
- Healthcare Solutions AI-driven, tech-enabled solutions connecting the entire claims, payments, and revenue cycle ecosystem. Covers eligibility verification, claims processing, and payment posting to help providers reduce denials and accelerate reimbursements.
- Finance and Accounting Future-ready finance and accounting outsourcing services delivered through domain-led expertise, intelligent automation, and real-time insights. Includes Build-Operate-Transfer, Captive, and Business Processes as a Service models.
- Bills and Payments / Invoice-to-Pay Modernizing receivables with AI-powered lockbox automation for faster payments, smarter reconciliation, and full visibility. Includes EBPP (Electronic Bill Presentment and Payment) solutions.
- Legal Administration End-to-end legal services including court-ready settlements, regulator-ready remediation, and right-sized legal notice programs with expert design and multi-channel reach.
- Agentic AI AI suite uniting AI Contact Center Solutions with advanced Data & AI services to transform customer engagement and decision-making. Delivers omnichannel automation, real-time agent intelligence, and AI-driven workflows powered by proprietary models.
- Enterprise Information Management (EIM) Enterprise-wide information management solutions that automate processes and workflows to digitally transform manual operations, with smart analytics supporting forecasting.
Quantifiable outcome
- 2.6x returns on implementation costs
- +2 more outcomes
Companies that use Exela Technologies
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles4 records
Exela Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature5 records
Exela Technologies partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Michael PagecoreStrategic partnership between Exela's Finance and Accounting Outsourcing business unit and recruitment firm Michael Page to expand Exela's Center of Excellence across corporate functions. Michael Page will deploy Build-Operate-Transfer, Captive, and Business Processes as a Service models for enterprise customers, combining Exela's finance outsourcing capabilities with Michael Page's leadership recruitment expertise. The partnership strengthens Exela's position in the Indian market and broader Asia-Pacific region.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Exela Technologies competitors and assessment
Company assessmentEmerging players
- UiPath:
- Datamatics Global Services: Datamatics offers intelligent document processing, RPA, and data analytics solutions that compete at the workflow-automation layer where Exela's nventr.ai and Agentic AI Suite operate.
Direct peers
- Firstsource Solutions: Firstsource is a business process management company serving banking, financial services, healthcare, and communications verticals with document processing, collections, and customer management services that closely overlap Exela's healthcare RCM and finance workflows.
- ABBYY: ABBYY specializes in intelligent document processing, OCR, and process AI that directly competes with Exela's nventr.ai-based IDP and Digital Mailroom capabilities in document-centric enterprise workflows.
- WNS Holdings: WNS provides business process management services across banking, financial services, healthcare, and insurance with strong F&A and industry-specific process expertise, directly overlapping with Exela's verticalized managed services portfolio.
- Genpact: Genpact is a large global business process outsourcing and professional services firm specializing in finance and accounting, banking, insurance, and healthcare operations, making it a direct competitor to Exela's enterprise BPA and F&A outsourcing offerings.
Broad incumbents
- Infosys BPM: Infosys BPM is the business process management arm of Infosys delivering finance, accounting, procurement, and industry-specific services at global scale, serving as a broad incumbent competitor to Exela's enterprise BPA offerings.
- Wipro Limited: Wipro delivers IT services and business process services including finance, accounting, and industry-specific operations globally, serving as a broad incumbent with overlapping capabilities to Exela's enterprise BPA stack.
- Tata Consultancy Services: TCS provides IT and digital services plus business process services across banking, healthcare, and insurance globally, including document processing and customer operations that overlap Exela's verticalized automation footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Exela Technologies social profiles
Digital presenceExela Technologies compliance and trust
Trust signalCompliance3 records
Exela Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Exela Technologies leadership team
Management profileNumber of profiles
Profiles9 records
Exela Technologies subsidiaries and ownership
Company hierarchySubsidiaries1 record
Exela Technologies funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Exela Technologies M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Exela Technologies
What does Exela Technologies do?
Exela Technologies provides AI-powered business process automation and transaction processing solutions for enterprises across healthcare, banking, financial services, insurance, and government. Its product portfolio includes Intelligent Document Processing (powered by proprietary nventr.ai), Digital Mailroom, ExelaPay payment processing, Finance and Accounting outsourcing, Healthcare revenue cycle management, Bills and Payments processing, Legal Administration, and Agentic AI automation, delivered through 85 global delivery centers with hybrid human-in-the-loop validation.
Is Exela Technologies a public or private company?
Exela Technologies is a public company. It is classified as public and is currently acquired.
When was Exela Technologies founded?
Exela Technologies was founded in 2015. It employs 5,001 to 10,000 people.
Where is Exela Technologies based?
Exela Technologies is headquartered in Irving, United States, in the North America region.
How does Exela Technologies make money?
Two revenue lines are on record. Business Process Automation Services are the primary driver. The others are payment Processing Services.
Who are Exela Technologies's main competitors?
Emerging players on record are UiPath and Datamatics Global Services. Direct peers are Firstsource Solutions, ABBYY, WNS Holdings and Genpact. Broad incumbents are Infosys BPM, Wipro Limited and Tata Consultancy Services.
Does Exela Technologies have an API?
No public API is recorded for Exela Technologies.
What industry is Exela Technologies in?
Exela Technologies's product category is Business Process Automation Software. Its primary akta.pro industry code is HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI), with a secondary code of HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management). Its NAICS code is 541511 and its SIC code is 7374.