DOCYET
- Company typePrivate
- Founded2017
- HeadquartersLeipzig, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
DOCYET firmographics
Firmographics- Name
- DOCYET
- Legal name
- DOCYET GmbH
- Website
- https://docyet.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
DOCYET industry classification
Industry- Product category
- Digital Health Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Patient Education, Content & Personalized Journey Orchestration (HLACAEAE)
- akta.pro secondary industries
- Patient Intake, Digital Registration & eForms (HLACAEAF), Primary Care & General Medicine Virtual Care (HLALAAAA)
Keywords
Where DOCYET is headquartered
LocationHeadquarters
- HQ city
- Leipzig
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
DOCYET business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Subscription Software Licenses (Starter / Professional / Großpraxen): Monthly subscription tiers for practices and MVZs. Starter plan at €49/month + €1 per data transmission; Professional at €249/month with unlimited transfers; Großpraxen from €499/month with multi-location support. No minimum contract term, monthly cancellation. Revenue from recurring SaaS subscriptions with usage-based component on entry tier.
- Transaction / Data Transmission Fees: On the Starter plan, each successful data transmission to the PVS incurs a €1 fee. This creates a usage-based revenue overlay on top of the base subscription for smaller practices with low volume.
- White-Label / OEM Licensing to Health Insurance Companies: Custom white-label deployments of the Lotsensoftware for health insurers (e.g., TK-Doc-App, Mobil Krankenkasse Versorgungslotsen). Revenue from negotiated enterprise contracts with insurance companies, likely multi-year licensing agreements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Monthly | Starter: €49/month + €1 per data transmission |
| Subscription | Monthly | Professional: €249/month, unlimited data transmissions |
| Subscription | Monthly | Großpraxen: from €499/month, individual quote |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels9 records
DOCYET product offering
Product offeringCore offering
DOCYET develops and operates a SaaS-based digital health navigation platform — internally referred to as Lotsensoftware — that helps patients navigate healthcare processes. The software is sold to healthcare organizations in Germany, including physician practices, clinics, and statutory health insurance providers, to coordinate patient journeys across those stakeholders.
Product overview
DOCYET offers a modular navigation software platform ("Lotsensoftware") that enables patients to navigate complex healthcare processes. The platform consists of the core SYMC/CGUI medical device modules (Class IIa MDR certified) integrated with Infermedica's AI triage engine, supporting three main target segments: (1) Doctor practices & MVZs with Termin-Lotse, AU-Lotse, and Neupatienten-Lotse modules; (2) Clinics with NurseView and website Symptomchecker; and (3) Insurance companies with Health Navigator, Diabetes-Lotse, Rücken-Lotse, and Long Covid-Lotse. The system operates via Telematik infrastructure (KIM messaging) and integrates with medatixx-HealthHub through FHIR interfaces. Research initiatives include KIPaV (EU-funded) and EMOTIONSLOTSE (BMFTR-funded).
Differentiator
Problem solved
Functional benefit
Products and services
- Lotsensoftware (DOCYET healthcare navigation platform) SaaS-based digital health navigation platform that supports patients in navigating healthcare processes, used by physician practices, clinics, and statutory health insurance providers in Germany.
Quantifiable outcome
- 30–40% of acute cases identified as minor (suitable for eAU & self-treatment)
- +5 more outcomes
Companies that use DOCYET
Customer profileNamed customers13 records
Segments3 records
Ideal customer profiles2 records
DOCYET technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature7 records
DOCYET partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, flagship and minor.
- TU Chemnitz — Professur WirtschaftsinformatikcoreScientific partnership in the EU-funded KIPaV project. TU Chemnitz contributes to developing AI-assisted process digitization for patient care, combining medical professionals, digital technologies, and regulatory requirements into a seamless care system.
- Mobil KrankenkasseflagshipJointly developed a web-based Versorgungslotse for mental health for people aged 18+ with mild to moderate mental health conditions. The solution won the Goldener Bulle 2025 award for 'Krankenkasseninnovation des Jahres'.
- Universität LeipzigcoreResearch partner in the BMFTR-funded Emotionslotse project. University of Leipzig contributes to the development of an AI-based chatbot for emotion regulation, focusing on measuring emotions via wearable device data.
- Universität OsnabrückcoreResearch partner in the Emotionslotse project, contributing expertise in emotion regulation science and psychological interventions for the AI chatbot development.
- Techniker (TK)flagshipDOCYET integrated its Gesundheitslotse into the TK-Doc-App, enabling TK-insured persons to check symptoms and receive care recommendations. Significant flagship partnership with Germany's largest statutory health insurer. TK-Doc is a major digital health platform for 11+ million insured persons.
- medatixx GmbH & Co. KGcoreDOCYET listed as accredited solution in medatixx-HealthHub marketplace, enabling seamless integration with x.isynet, medatixx, and psyx practice management systems. Data flows via FHIR interface directly into patient records. medatixx serves thousands of German GP practices.
- InfermedicacoreInfermedica provides the validated AI engine powering DOCYET's symptom assessment and medical triage (97%+ triage accuracy). DOCYET translates Infermedica's clinical AI into patient-appropriate care recommendations and integrates it with German healthcare IT infrastructure.
- samedi GmbHcoreJoint optimization of appointment management in GP practices. DOCYET's digital medical history is captured before appointment booking; samedi's scheduling software integrates the information seamlessly. Results show urgency-appropriate appointment slots and medical assessment transmitted via KIM directly to PVS.
- SpinLab — The HHL AcceleratorminorSpinLab is the HHL Leipzig Graduate School of Management's startup accelerator where DOCYET was admitted at founding in 2017. Also a partner in the KIPaV project. Provides startup ecosystem support and connections.
- eCoveryminorProject partner in KIPaV alongside DOCYET and TU Chemnitz. eCovery contributes to the development of scalable, AI-assisted software for digital care processes.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
DOCYET competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
DOCYET social profiles
Digital presenceDOCYET compliance and trust
Trust signalCompliance4 records
DOCYET financial estimates
Financial estimateRevenue estimate
Valuation estimate
DOCYET leadership team
Management profileNumber of profiles
DOCYET funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DOCYET M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DOCYET
What does DOCYET do?
DOCYET develops and operates a SaaS-based digital health navigation platform — internally referred to as Lotsensoftware — that helps patients navigate healthcare processes. The software is sold to healthcare organizations in Germany, including physician practices, clinics, and statutory health insurance providers, to coordinate patient journeys across those stakeholders.
Is DOCYET a public or private company?
DOCYET is a private company. It is classified as unknown and is currently operating.
When was DOCYET founded?
DOCYET was founded in 2017. It employs 11 to 50 people.
Where is DOCYET based?
DOCYET is headquartered in Leipzig, Germany, in the Europe region.
How does DOCYET make money?
Three revenue lines are on record. Subscription Software Licenses (Starter / Professional / Großpraxen) is the primary driver. The others are transaction / Data Transmission Fees and white-Label / OEM Licensing to Health Insurance Companies.
Does DOCYET have an API?
No public API is recorded for DOCYET.
What industry is DOCYET in?
DOCYET's product category is Digital Health Software. Its primary akta.pro industry code is HLACAEAE, Patient Education, Content & Personalized Journey Orchestration, with a secondary code of HLACAEAF, Patient Intake, Digital Registration & eForms. Its NAICS code is 513210 and its SIC code is 7372.