Child Care Council

What Child Care Council does

Child Care Council, Inc. is a 501(c)(3) nonprofit Child Care Resource and Referral Agency (CCR&R) founded in 1972 and headquartered at 595 Blossom Road, Suite 120, Rochester, NY 14610, serving Monroe, Livingston, and Wayne counties with additional regional reach through the nine-county Region II Infant & Toddler Resource Network and a 17-county Child and Adult Care Food Program (CACFP) sponsorship footprint across Western New York. The organization operates two customer-facing wings: a provider-services wing covering licensing/registration navigation, inspections (375-425 programs annually), professional development (CDA, Pyramid Model, MAT certification), nutrition programs (CACFP, Farm to Preschool), and prevention-based special needs consultation; and a family-services wing offering free customized child care referrals, consumer education, financial assistance navigation, and an on-site outpatient Mental Health Clinic (launched 2024) delivering individual/family/group therapy plus psychiatric services for ages 3-18, accepting Excellus, Fidelis, MVP, United Healthcare/Optum, and NY Medicaid.

The underlying technology stack consists of operational platforms rather than proprietary technology: it leverages the Early Childhood Education and Training Program (ECETP) at SUNY Albany for e-learning, the Facility Application Management System (FAMS) for provider licensing workflows, the Empire State Child Care Match online search for family referrals, and WorkLife Systems for course registration, supplemented by the UserWay accessibility widget for WCAG 2.1 compliance. Differentiated service capabilities include a structured six-step Infant and Early Childhood Mental Health Consultation (IECMHC) framework, a tiered Pyramid Model implementation (notably the first school-based adoption in New York State at Greece Central School District's KidsCare program serving 300 students), and a three-phase Special Needs Consultation Service that has served 90+ children with zero suspensions since its fall 2022 launch.

Revenue mechanics are mission-driven rather than commercial: most core services are free to families, with revenue drawn from foundation grants (Mother Cabrini Health Foundation totaling $460k across two 2023 cycles), federal CACFP reimbursements paid monthly to participating providers ($80-100 per child per month), training and certification fees (CDA registration $125, modules $625), insurance reimbursements and sliding-fee payments at the mental health clinic, and individual/organizational donations. The Council's go-to-market is hybrid: direct-to-consumer referral and outreach to families coupled with field-based enterprise-style engagement of providers through inspections, technical assistance, and training — operating with a 51-100 employee headcount and a quasi-regulatory role in NYS child care administration.

Name

Child Care Council

Legal name

Child Care Council, Inc.

Website

https://childcarecouncil.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

51–100 employees

Short description

Child Care Council, Inc. is a 501(c)(3) Child Care Resource and Referral Agency founded in 1972, headquartered in Rochester, NY, that delivers child care referrals, professional development, mental health clinic services, and special needs consultation to families and providers across Monroe, Livingston, and Wayne counties and a broader 17-county Western NY region.

Ownership category

akta.pro rank

Product category

Child Care Resource and Referral Services

NAICS

Child Care Services (6244), Child Care Services (62441)

SIC

Services-Child Day Care Services (8351), Services-Social Services (8300)

akta.pro primary industry

General Babysitter/Nanny Placement Agencies (HSAAALAA)

akta.pro secondary industries

Parent’s Helper (Non-Infant) & Child Supervision (HSAAAGAA), Toddler & Preschool Nanny Share (1–5 years) (HSAAAFAF)

Keywords

• Child care referral services
• Early childhood education
• Professional development training
• Mental health clinic services
• Special needs consultation

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Foundation Grants and Government Funding: Child Care Council receives significant grant funding from foundations and government sources to fund specific programs and services. Examples include $285,000 from the Mother Cabrini Health Foundation for special needs consultation services and funding from the Office of Children and Family Services for the Business Navigator Toolkit project.
2. Child and Adult Care Food Program (CACFP) Reimbursements: The Council sponsors the federally funded CACFP for Family/Group Family Child Care Providers and Legally Exempt Providers. Reimbursements are issued monthly (15th of each month) to participating providers, averaging $80-$100 per child per month depending on attendance.
3. Training and Professional Development Fees: The Council generates revenue through course registration fees, CDA training, MAT certification, and other professional development programs. Scholarships (EIP, CSEA/VOICE, Start Bright) are available to offset costs for eligible providers.
4. Donations and Charitable Contributions: The Council accepts donations from individuals and organizations to support its mission of strengthening families and supporting child care providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Child Care Council is a private nonprofit Child Care Resource and Referral Agency (CCR&R) that delivers child care referrals to families, professional development and compliance support to child care providers, mental health clinic services, special needs and mental wellness consultation, federal food program administration (CACFP), and an employer child care toolkit. It operates as the lead agency for the nine-county Region 2 Infant Toddler Resource Network and serves Monroe, Livingston, and Wayne counties in New York State.

Product overview

Child Care Council is a Child Care Resource and Referral Agency offering a comprehensive suite of services supporting both child care providers and families. The organization provides child care referrals, professional development training (including CDA certification and Pyramid Model training), mental health services through its on-site clinic, and specialized consultation services for children with special needs. Additional offerings include nutrition programs through CACFP, health services with MAT training certification, and the Business Navigator Toolkit for employers. Services are concentrated in Monroe, Livingston, and Wayne counties in New York State.

Differentiator

Problem solved

Functional benefit

Products and services

• Child Care Referral Service Free customized referral service that matches families with qualified child care providers based on type of program, location, schedule, and specific needs including special needs. Delivered to families in Monroe, Livingston, and Wayne counties by Child Care Referral Specialists via phone, online form, or in-person visit.
• Mental Health Clinic Outpatient mental health clinic providing early childhood therapy to children and adolescents ages 3-18 and their caregivers, including individual, family, and group therapy, psychiatric evaluation, and medication management. Delivered in-clinic and via telehealth; accepts Excellus, Fidelis, MVP, United Healthcare/Optum, and NY State Medicaid with a sliding fee scale for uninsured clients.
• Child and Adult Care Food Program (CACFP)

Quantifiable outcome

• Over 90 children served with zero suspensions or expulsions since the special needs consultation service launched in fall 2022
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Five partnerships are on record, tiered core, flagship and minor.

• Early Care & Learning CouncilcoreStrategic or Co-development Partner · 4 November 2024Child Care Council partnered with the Early Care & Learning Council and Finger Lakes Regional Economic Development Council as part of a statewide project to build and launch the NYS Business Navigator Toolkit. The Toolkit helps employers understand employee child care needs and connects them to benefits, HR services, and tax credits.
• Greece Central School District KidsCare ProgramflagshipStrategic or Co-development Partner · 12 February 2024Child Care Council collaborated with Greece Central School District's KidsCare program — the first school-based child care program in New York State — to implement the Pyramid Model of social-emotional development. The Council provides specialized training, technical assistance, and ongoing support to KidsCare staff as they integrate Pyramid Model strategies into daily practices at seven school sites serving 300 students.
• 540WMaincoreStrategic or Co-development Partner · 20 December 2023540WMain served as the backbone support and consulting partner for Child Care Council's three-year DEAI (Diversity, Equity, Accessibility, and Inclusion) journey. The partnership resulted in the Council earning the DEI Leadership Seal and represents a deep commitment to organizational transformation toward becoming an antiracist organization.
• County Departments of Social Services (Monroe, Livingston, Wayne)coreStrategic or Co-development PartnerThe Council partners with Monroe County, Livingston County, and Wayne County Departments of Social Services to administer child care assistance programs, process subsidies, and enroll legally exempt child care providers. These partnerships are fundamental to the Council's role as a Child Care Resource and Referral Agency.
• National Association for Family Child Care (NAFCC)minorOthersHector Santiago, COO of Child Care Council, previously served on the Board of Directors of NAFCC, a national nonprofit dedicated to promoting high-quality child care and strengthening the family child care profession. He received NAFCC's Accreditation Facilitation Project Award in 2017.

Scale indicators9 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• KinderCare Learning Companies: National for-profit operator of more than 1,500 early childhood education centers. Comparable as a broad incumbent in the child care industry that Child Care Council indirectly supports through provider referrals and professional development programs.
• Hillside Family of Agencies: Western New York nonprofit providing mental health, child welfare, and youth development services. Comparable as a regional incumbent whose mental health and family services portfolio overlaps with Child Care Council's new outpatient mental health clinic and special needs consultation service.
• Brightside Academy: Multi-state child care provider operating centers across Pennsylvania, Ohio, and New York. Comparable as a large incumbent provider whose programs sit within Child Care Council's referral, training, and CACFP ecosystem.

Direct peers

• Child Care Resources (Seattle): Regional CCR&R serving the greater Seattle area with referrals, provider training, and family support services. Comparable as a similarly structured nonprofit CCR&R delivering family referrals, provider education, and community-based child care programming.
• ChildCareGroup (Dallas): Texas-based nonprofit delivering child care referrals, provider training, and early childhood education programs across North Texas. Comparable as a regional CCR&R-style organization with a multi-service model similar to Child Care Council's.
• Quality Care for Children: Georgia-based CCR&R providing child care referrals, provider training and quality supports, and family resources across metro Atlanta and statewide. Comparable as a multi-service regional CCR&R with a similar family + provider dual mission.
• Child Care Aware of Minnesota: Minnesota's statewide CCR&R network offering family referrals, provider training, and quality improvement supports. Comparable as a peer statewide/regional CCR&R structure operating under a similar public-private funding model.
• Child Care Aware of America: National Child Care Resource and Referral network that serves as the umbrella body for CCR&Rs across the United States. It is directly comparable as the federal-facing peer organization for referral, training, and provider support services.
• Child Care Council of Suffolk: Long Island, New York–based CCR&R serving Suffolk County with referrals, training, and provider supports. Directly comparable as a New York peer CCR&R operating under the same state regulatory and Early Care & Learning Council framework.
• Early Care & Learning Council: New York State–wide CCR&R network of which Child Care Council is a member agency. Directly comparable as the statewide convener that coordinates CCR&R services, advocacy, and toolkits like the Business Navigator Toolkit built in partnership with the Council.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/ChildCareCouncilinc
• Facebookfacebook.com/ChildCareCouncilinc
• LinkedInlinkedin.com/company/child-care-council-inc.
• Pinterestpinterest.com/cccouncilinc
• TikToktiktok.com/@childcarecouncilinc
• Xx.com/childcarecoun

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Child Care Council