Volunteers of America Mid-States

What Volunteers of America Mid-States does

Volunteers of America Mid-States is a 501(c)(3) nonprofit human services organization founded in 1896 and headquartered in Louisville, Kentucky, operating as a local affiliate of the national Volunteers of America movement. The organization delivers more than 30 distinct programs across Kentucky, Tennessee, West Virginia, and Clark and Floyd Counties in Indiana, employing nearly 700 paid staff and engaging approximately 1,400 volunteers annually. Its service portfolio spans housing (Unity House emergency shelter, Monarch Station and The Chancery permanent supportive housing, five senior housing communities), substance use recovery (Freedom House residential program for pregnant and parenting women — cited as a national model — along with Family Recovery Court, Recovery Community Centers, and Women's Transitional Living), veteran services (SSVF across four states, the MIPS moral injury and suicide prevention program, and Veterans' Unity Point), intellectual and developmental disability services, community violence intervention (Pivot to Peace), HIV testing and linkage to care (Determined Health), restorative justice, and workforce development (VOA Work, Kentucky Film Foundation fiscal agency).

The organization does not develop or sell technology products; its technology footprint is limited to standard nonprofit operating tools — Fundraise Up and Feathr.co for online donations, Google Analytics for web analytics, and WordPress for content management. Its core delivery model is in-person, case-managed human services delivered through owned and operated program sites.

VOA Mid-States funds operations through a mix of federal, state, and local government grants and contracts (notably U.S. Department of Veterans Affairs for SSVF and MIPS, U.S. Department of Housing and Urban Development for senior housing, SAMHSA and the Kentucky Department of Behavioral Health for Freedom House, plus Appalachian Regional Commission workforce grants), private foundation contributions (James Graham Brown Foundation, PNC Foundation, Gheens Foundation, Sam Swope Family Foundation, Kosair for Kids, Humana Foundation, Jewish Heritage Fund), corporate partnerships (JPMorgan Chase $500K workforce investment), special-event fundraising (Power of 1 Breakfast, Tennessee Weekend of Champions, Salute to Veterans Dinner), and individual donations. The organization reports that approximately 84-86 cents of every dollar is directed to community services, and its strategic direction is overseen by a 30-member Board of Directors with Jennifer Hancock serving as President and CEO.

Name

Volunteers of America Mid-States

Legal name

Volunteers of America Mid-States, Inc.

Website

https://www.voamid.org/

Company type

Private

Founded year

1896

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Volunteers of America Mid-States creates positive change in the lives of individuals and communities through a ministry of service.

Ownership category

akta.pro rank

Product category

Human Services

NAICS

Community Housing Services (62422), Emergency and Other Relief Services (624230), Civic and Social Organizations (813410), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Human services nonprofit
• Affordable housing programs
• Substance use recovery
• Veteran support services
• Developmental disability services

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices27 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Government Grants and Contracts: Programs are supported through various funding streams including federal, state, and local grants and contracts. Funding sources include U.S. Department of Veterans Affairs (SSVF programs), U.S. Department of Housing and Urban Development (senior housing), SAMHSA (substance abuse treatment), and Kentucky Department of Behavioral Health.
2. Individual Donations: Significant contributions from individual donors. The organization invests approximately 84-86 cents of every dollar on direct services.
3. Private Foundations: Work closely with private foundations including PNC Foundation, Sam Swope Family Foundation, Gheens Foundation, Kosair for Kids, and others.
4. Special Events Fundraising: Annual fundraising events including Power of 1 Breakfast, Tennessee Weekend of Champions, and Salute to Veterans Dinner generate significant donor support.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels8 records

Core offering

Volunteers of America Mid-States is a nonprofit human services organization that delivers 30 distinct programs spanning affordable housing, family emergency shelter, substance use disorder recovery, veteran supportive services, developmental disability services, restorative justice, employment services, and community violence intervention across Kentucky, Tennessee, West Virginia, and Clark and Floyd Counties in Indiana. Services are provided free of charge to eligible individuals and families and are funded through government grants, private foundations, and individual donations.

Product overview

Volunteers of America Mid-States operates as a nonprofit human services organization offering over 30 distinct programs across Kentucky, Tennessee, West Virginia, and Clark and Floyd Counties in Indiana. The organization provides integrated services organized around key verticals: Housing (Unity House family emergency shelter, Monarch Station, The Chancery, and senior housing communities), Substance Use Recovery (Freedom House residential program, Family Recovery Court, Recovery Community Centers, Women's Transitional Living), Veterans Services (SSVF, MIPS program, Veterans' Unity Point), Health Services (Determined Health, Free HIV Testing), Intellectual & Developmental Disability Services, Restorative Justice, Employment Services (VOA Work), and Community Development (Community Care Campus, Recovery Ready Communities, Kentucky Film Foundation). Programs are delivered by nearly 700 trained professionals across the organization's service area.

Differentiator

Problem solved

Functional benefit

Brands

• Freedom House: Women's residential substance use disorder recovery program for pregnant and parenting women. A national model that opened in Louisville in 1993 and has expanded to Clay County, Owensboro, Manchester, and other locations. Provides holistic treatment to break the cycle of substance use in families.
• Unity House
• Monarch Station
• Community Care Campus
• Determined Health
• Pivot to Peace
• Moral Injury and Preventing Suicide (MIPS)
• Veterans' Unity Point

Products and services

• Unity House Family Emergency Shelter Family emergency shelter providing safe emergency housing for families facing homelessness due to eviction, domestic violence, mental illness, substance abuse, unemployment, or lack of affordable housing. Offers individualized case management, housing placement, and transitional housing services.
• Monarch Station Affordable Housing Affordable housing apartment community offering 1, 2, and 3 bedroom apartments for income-qualified applicants, bordering the Merriweather and Germantown neighborhoods.
• The Chancery Permanent Supportive Housing 34 units of permanent supportive housing for individuals and families at risk of becoming homeless, located in Smoketown with individualized case management.
• Senior Housing Communities Permanent, safe housing for low-income seniors aged 62 and older, including Candleridge Plaza (100 units, Powell TN), Casa Grace (45 units, Memphis TN), Maud Booth Gardens (Knoxville TN), Spanish Cove (Louisville KY), and South Oaks (47 units, Louisville KY). Includes service coordination and community activities.
• Freedom House Women's Residential Recovery Women's residential addiction recovery program for alcohol and drug dependent pregnant women and women with children. A national model for pregnant and parenting women overcoming substance use disorder, operating since 1993 in Louisville with expansion to Clay County, Owensboro, and Manchester.
• Family Recovery Court Program Collaborative program ensuring parents become responsible caregivers with resources to provide safe, stable homes for their children. Available across 12+ Kentucky counties including Clay, Lincoln, Daviess, Jackson, Leslie, Pulaski, Rockcastle, Madison, Laurel, Knox, Christian, Hopkins, and Hardin.
• Recovery Community Centers Community gathering space for peer recovery support services (PRSS) providing education, information, support and socialization for those in recovery and their families. Available in Clay, Lincoln, Pulaski, Calloway, and Rockcastle counties.
• Women's Transitional Living Program Sober living environment for women with young children in recovery, serving up to seven families at a time with housing stability support for up to two years.
• Supportive Services for Veteran Families (SSVF) Program funded by the U.S. Department of Veterans Affairs providing supportive services to low-income veteran families including case management, VA benefits assistance, health care, employment services, and housing support across Kentucky, Tennessee, West Virginia, and Clark and Floyd Counties in Indiana.
• Moral Injury and Preventing Suicide (MIPS) Program Program providing case management to connect veterans, active-duty members, and first responders to mental health services that prevent suicide and address moral injury.
• Veterans' Unity Point Safe gathering space for veterans at Kenwick Community Center in Lexington, Kentucky, where veterans can access resources and connect with the community.
• Determined Health Community Health Program Community health program featuring Community Health Workers (CHWs) providing trauma-informed, client-centered services including transportation assistance, utilities/grocery support, employment navigation, healthcare coordination, and community engagement. Includes the Pivot to Peace Community Violence Intervention initiative.
• Free HIV Testing Free, confidential HIV testing with rapid finger prick test (results in 5-7 minutes), counseling, and linkage to care services for newly diagnosed individuals.
• Restorative Justice Center Facilitated process allowing youth harmed by crime to meet with persons who caused harm to negotiate resolution outside traditional systems. Provides Alternate to Detention (ADT) project services.
• VOA Work Employment Services Employment services program providing job seeking/placement, training, continuing education, career counseling, mentoring, interview/resume preparation, and wraparound services. Serves individuals impacted by recovery, unemployed/underemployed individuals, and people with developmental disabilities.
• Community Care Campus Central location for unhoused individuals to access multiple services including family shelter, permanent affordable housing, transitional housing, and other support services. VOA was selected by Louisville Metro to manage the campus, create a master plan, and facilitate community engagement.
• Recovery Ready Communities Program managed for the Commonwealth of Kentucky that empowers communities to provide effective recovery services.
• Kentucky Film Foundation Fiscal Agency VOA Mid-States serves as the Fiscal Agent for the Kentucky Film Foundation, which works to establish Kentucky as a premier destination for film, television, and media. Includes The Kentucky Film Institute workforce pipeline and Second Take Re-Entry Film Workforce Initiative.
• Intellectual and Developmental Disability Services Services for individuals with developmental disabilities including residential support, health care coordination, transportation, and community living supports. Programs operate in Northern Kentucky (Boone, Campbell, Kenton counties), Clark and Floyd Counties in Indiana, and Tennessee (Nashville, Memphis, Murfreesboro).
• Project Strong Outcomes Research Longitudinal study measuring long-term success of the Freedom House program using social return on investment (SROI) analysis. Research partners collect outcome data from graduates to understand social and financial savings to communities.

Quantifiable outcome

• 84-86 cents of every dollar spent goes to support vital community services
• +6 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

14 partnerships are on record, tiered flagship, core and minor.

• Louisville Metro GovernmentflagshipStrategic or Co-development PartnerPartnership with Louisville Metro Government to develop the Community Care Campus - a central location for unhoused individuals to access shelter, affordable housing, and multiple services. VOA was selected to manage the campus, create a master plan, and facilitate community engagement.
• Kentucky Department for Community Based ServicescoreStrategic or Co-development PartnerPartnership to provide early intervention services for at-risk families. VOA partners with DCBS to provide the Family Connections Program supporting families working to build safe and stable homes.
• University of South Florida - Department of Mental Health Law & PolicycoreStrategic or Co-development PartnerResearch partner for Project Strong study. Dr. Khary Rigg serves as Associate Professor analyzing Freedom House outcomes and social return on investment.
• IP SecureTech, LLCcoreStrategic or Co-development PartnerResearch partner for Project Strong. Jarrod Koski serves as Director of Data and Analytics supporting outcome data collection and analysis.
• Seven Counties ServicescoreStrategic or Co-development PartnerPartnership for Family Recovery Court program - collaborative approach supporting parents struggling with substance use disorder to create stable lives for their families.
• Equid Branches Wellness ServicesminorStrategic or Co-development PartnerEquine therapy partner for veterans and others in recovery. Located in Cox's Creek, Kentucky, provides therapy services for veterans including those in VOA programs.
• Office for Violence Prevention (Louisville)coreStrategic or Co-development PartnerPartnership for Pivot to Peace Community Violence Intervention initiative - VOA provides Community Health Workers embedded in violence-impacted neighborhoods.
• Goodwill Industries of KentuckycoreStrategic or Co-development PartnerPartner in Pivot to Peace Community Violence Intervention initiative and workforce development programs.
• UofL HospitalcoreStrategic or Co-development PartnerPartner in Pivot to Peace Community Violence Intervention initiative.
• Kentucky Sports RadiominorGTM or Marketing PartnerHosted live remote show at Community Care Campus to support fundraising efforts.
• Whitney/StrongcoreStrategic or Co-development PartnerPartnership for Voices & Vision suicide awareness and prevention event in London, Kentucky. Provided QPR suicide prevention training.
• Miranda ConstructioncoreStrategic or Co-development PartnerCompleted master plan for Community Care Campus development.
• Kentucky Film FoundationminorStrategic or Co-development PartnerVOA Mid-States serves as fiscal agent for Kentucky Film Foundation - organization working to establish Kentucky as premier film destination.
• VOA National (Volunteers of America)coreStrategic or Co-development PartnerVOA Mid-States is a local affiliate operating under a national charter from Volunteers of America based in Alexandria, Virginia.

Scale indicators17 records

Recent moves14 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/voamid
• YouTubeyoutube.com/user/KYVOA
• Facebookfacebook.com/voamid
• LinkedInlinkedin.com/company/volunteers-of-america-of-kentucky
• Instagraminstagram.com/voamid

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteers of America Mid-States