Eastern Bank

What Eastern Bank does

Eastern Bank PLC. (EBL) is a publicly listed Bangladeshi commercial bank (DSE/CSE ticker: EBL) founded in 1992 and headquartered at 100 Gulshan Avenue, Dhaka. The bank operates as a universal bank serving retail, SME, corporate, Islamic, and Non-Resident Bangladeshi (NRB) customer segments through 85 branches, 135+ sub-branches, EBL 365 self-service locations, agent banking outlets, and digital channels. As of 2025, consolidated total assets stood at BDT 767,225 Million, loans at BDT 479,547 Million, and deposits at BDT 556,013 Million, with ROE of 17.88% and NPL ratio of 2.42%. EBL maintains four wholly-owned subsidiaries covering securities brokerage, merchant banking, asset management, and offshore banking (Hong Kong), plus an international footprint spanning Japan, China, India, and Korea business desks and a Guangzhou representative office.

EBL's product portfolio includes retail loans (personal, home, auto, education, two-wheeler, women-focused), retail deposits (savings, current, fixed deposits, DPS schemes), a comprehensive card business across Visa, Mastercard, Diners Club, and UnionPay with 30+ co-brand partnerships, Islamic banking, trade finance (USD 7+ Billion volume handled), corporate banking, SME banking, and offshore banking. The bank's digital platform is anchored by EBL Skybanking (mobile and internet banking app) and EBL DIA, the country's first AI-based banking chatbot launched in December 2017. Recent product innovations include the world's first biometric metal credit card (Mastercard World Elite), WEAREBL wearable payment devices (in partnership with Mastercard and Visa), Bangla QR Payment System, and SkyFlex Visa Prepaid Card.

The revenue model rests on net interest income from lending (retail, SME, corporate, export, agriculture at rates from 7% to 13.50%) plus non-interest income from fees, commissions, card interchange, trade finance, and bancassurance (with Shanta Life Insurance under the first IDRA-issued Bancassurance License for both life and non-life in Bangladesh). Go-to-market combines dedicated relationship managers in branches and corporate offices with self-service digital banking, agent banking for rural reach, and country-specific international business desks. EBL has earned the highest AAA credit rating from Credit Rating Agency of Bangladesh for four consecutive years and has been recognized as Euromoney Best Bank in Bangladesh six times and The Banker Bank of the Year three times.

Name

Eastern Bank

Legal name

Eastern Bank PLC.

Website

https://ebl.com.bd

Company type

Public

Founded year

1992

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Eastern Bank PLC. (EBL) is a publicly listed Bangladeshi universal commercial bank founded in 1992, serving retail, SME, corporate, Islamic, and NRB customers through 85 branches, digital platforms (Skybanking, EBL DIA chatbot), and four wholly-owned subsidiaries across securities, merchant banking, asset management, and offshore finance.

Ownership category

akta.pro rank

Product category

Commercial Banking

NAICS

Commercial Banking (522110)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Account & Balance Services (Operating accounts, statements, eBAM) (FSABAIAD)

akta.pro secondary industries

Open Account Trade Finance (Receivables/Payables Finance) (FSABAHAB), Trade Finance & Supply Chain Finance Platforms (FSAGAJAL), Islamic Corporate Banking (FSABAGAC)

Keywords

• Retail banking services
• Corporate and SME banking
• Mobile and digital banking
• Islamic and offshore banking
• Trade and treasury services

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income from Loans: Primary revenue source from interest earned on loans and advances including personal loans, home loans, auto loans, SME loans, and corporate financing. Lending rates vary from 7% for exports to 11.50% MID RATE for commercial lending.
2. Fee and Commission Income: Fees from account maintenance, transactions, card services, trade finance, foreign exchange operations, and service charges across retail and corporate banking.
3. Card Income: Revenue from credit cards, debit cards, and prepaid cards including interchange fees, annual fees, and transaction commissions on EBL's extensive card portfolio with multiple co-brand partnerships.
4. Islamic Banking: Shariah-compliant banking services including Islamic home finance and auto finance generating profit-sharing returns.
5. Bancassurance: Partnership with Shanta Life Insurance for life insurance distribution through bank branches, providing insurance commission revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels7 records

Core offering

Eastern Bank PLC. (EBL) is a Bangladeshi commercial bank that accepts deposits and disburses loans through retail, corporate, SME, Islamic, offshore, and treasury banking divisions. It distributes credit, debit, and prepaid cards across Visa, Mastercard, Diners Club, and UnionPay networks, runs the Skybanking mobile app and the EBL DIA AI chatbot, and supports trade finance and bilateral trade through dedicated Japan, China, India, and Korea business desks. Capital markets, merchant banking, asset management, and offshore banking services are delivered through wholly-owned subsidiaries EBL Securities, EBL Investments, EBL Asset Management, and EBL Finance (HK).

Product overview

Eastern Bank PLC (EBL) offers a comprehensive universal banking platform with retail, corporate, SME, and Islamic banking services. The product portfolio includes EBL Skybanking (mobile banking app), retail loans (personal, home, auto, education), retail deposits (current, savings, fixed deposits, DPS schemes), EBL Cards (credit, debit, and prepaid cards across Visa, Mastercard, Diners Club, and UnionPay networks with numerous co-brand partnerships), corporate banking services, SME banking, offshore banking unit, Islamic banking, international business desks, and digital services including EBL DIA AI chatbot, WEAREBL wearable payments, and bancassurance. The bank operates three subsidiaries: EBL Securities (capital markets), EBL Investments (merchant banking), and EBL Asset Management (mutual funds), supported by a network of 85 branches and international operations through Hong Kong subsidiary and representative offices in China.

Differentiator

Problem solved

Functional benefit

Brands

• EBL Skybanking: Mobile banking app offering all-in-one digital banking services including fund transfers, bill payments, and account management.
• EBL Securities Ltd.
• EBL Investments Ltd.
• EBL Asset Management Ltd.
• EBL Finance (HK) Ltd.
• EBL Islamic Banking
• EBL 365
• EBL Priority Banking
• EBL Women Banking
• EBL Power Banking
• WEAREBL

Products and services

• EBL Skybanking Mobile App All-in-one mobile banking application providing fund transfers (NPSB/RTGS/BEFTN), mobile recharge, bill payments, certificate downloads, statement access, schedule transfers, and 26+ services including Zakat donations; available on Android and iOS for retail customers.
• Retail Loan Products Comprehensive retail lending suite covering Personal Loans (EBL Assure with life cover, EBL Executive Loan, EBL Women's Loan), Home Loans, Auto Loans, Two-Wheeler Loans, secured loans (EBL Fast Cash, EBL Fast Loan), and EBL Edu Loan for individual consumers.
• Retail Deposit Products Wide range of deposit products for individual customers including current accounts, savings accounts (EBL Power Savings, Classic Savings, Premium Savings, Max Saver, Green Account, EBL 50+ Savings, Smart Women's Savings), Fixed Deposits across 1-month to 5-year tenors, and DPS schemes (Women Confidence, Kotipoti, Multiplier, Millionaire, Confidence).
• EBL Cards Complete card portfolio comprising credit cards (Visa, Mastercard, Diners Club, UnionPay variants including co-branded cards with Daraz, Banglalink, Pickaboo, ShareTrip, Wander Woman), debit cards, and prepaid cards across multiple tiers and customer segments.
• Corporate Banking Division Full-service corporate banking for large Bangladeshi corporates, multinationals, and institutional clients, providing Corporate Banking Division, Business Relationship Units, Transaction Banking Unit, Structured Finance Unit, and EBL Supply Chain Financing.
• SME Banking Specialized SME banking services offering SME Loans, SME Deposits, and entrepreneur-development support to small and medium enterprises across agriculture, manufacturing, trading, and services.
• EBL Islamic Banking Shariah-compliant banking window offering Islamic Home Finance, Islamic Auto Finance, and Islamic debit/prepaid cards for customers seeking interest-free, Shariah-compliant financial products.
• Offshore Banking Unit (OBU) Foreign-currency account services for non-resident Bangladeshis, persons of Bangladeshi origin, foreign nationals, and corporate entities, offering savings, current, and fixed deposit accounts in USD, EUR, and GBP.
• EBL Finance (HK) Ltd. Fully owned foreign subsidiary providing offshore banking and financial services in Hong Kong, supporting correspondent banking and trade-finance operations.
• EBL Securities Ltd. Wholly-owned subsidiary of Eastern Bank PLC. providing full-service capital market operations including stock brokerage and dealing on Bangladeshi exchanges.
• EBL Investments Ltd. Wholly-owned subsidiary of Eastern Bank PLC. providing merchant banking operations including investment banking and underwriting activities.
• EBL Asset Management Ltd. Wholly-owned subsidiary of Eastern Bank PLC. managing mutual funds and offering asset-management services to retail and institutional investors.
• International Business Desks Specialized business desks including Japan Business Desk, China Business Desk, India Business Desk, and Korea Business Desk facilitating bilateral trade, correspondent banking, and cross-border finance.
• EBL Priority Banking Premium banking services for high-net-worth customers, offering exclusive privileges, dedicated relationship management, premium card benefits, and EBL Sky Lounge airport lounge access.
• EBL Power Banking Premium banking segment for customers maintaining higher deposit balances, providing enhanced privileges and targeted product bundles for emerging-affluent customers.
• EBL Women Banking Banking products and services designed specifically for women customers, including EBL Women's Loan, Women Home Credit, Women's Savings Account, Women Millionaire DPS, and entrepreneurship support.
• EBL Payroll Banking Salary-disbursement services for corporate clients, including dedicated payroll cards and bulk fund-transfer capabilities linked to employer payrolls.
• EBL Student Banking Banking products designed for students, including specialized savings accounts and cards for the youth segment.
• EBL Agent Banking Agent banking network extending basic banking services (cash deposit, withdrawal, account opening, transfers) to underserved and rural areas through authorized agents across Bangladesh.
• EBL SKYPAY E-commerce payment solution enabling online transactions, merchant checkout, and digital payments through the EBL platform for individuals and merchants.
• EBL Skylounge Exclusive airport lounge-access service for premium EBL cardholders, providing complimentary access to partner lounges domestically and internationally.
• EBL 365 PLUS Extended banking services through 365-day accessible locations for convenient consumer transactions, including weekend and holiday banking at designated branches.
• WEAREBL Wearable Payment Devices Nation's first wearable payment devices enabling contactless payments through wearables such as wristbands and keyfobs, issued in collaboration with Mastercard and Visa.
• EBL Super Saver High-yield savings account designed for individual customers seeking elevated interest rates on deposits, with associated features tailored to high-balance savers.
• EBL SKYCARE Exclusive service outlet for EBL cardholders to instantly obtain new prepaid cards and access card-related services such as replacement and PIN management.
• EBL DIA (Digital Interactive Agent) AI-based banking chatbot enabling conversational banking through social-media platforms, the first AI-based banking chatbot in Bangladesh.
• EBL Bancassurance Bancassurance services offering life and non-life insurance products through EBL's distribution network in partnership with Shanta Life Insurance PLC.
• SkyFlex Visa Prepaid Card Bangladesh's first app-based social currency prepaid card, issued through EBL in partnership with Visa and The Yours Truly for digitally savvy youth customers.
• EBL Insta Account (e-KYC) Fully digital bank-account opening using electronic KYC, allowing individual customers to open EBL accounts online without visiting a branch — first such offering from a Bangladeshi bank.

Quantifiable outcome

• Trade Volume: Over USD 7 Billion handled
• +6 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature6 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Shanta Life Insurance PLCcoreStrategic or Co-development Partner · 2 April 2026Bancassurance partnership to launch life insurance products through EBL's banking platform. Inaugurated at EBL head office in Dhaka on April 2, 2026. Combines EBL's distribution network with Shanta Life's insurance expertise for financial inclusion.
• International Finance Corporation (IFC)coreStrategic or Co-development PartnerStrategic partnership to advance climate risk management capabilities. EBL becomes first commercial bank in Bangladesh to collaborate with IFC on climate risk management frameworks.
• MastercardcoreStrategic or Co-development PartnerLaunched world's first biometric metal credit card (World Elite). Multiple card partnerships including co-brand cards, prepaid cards for medical tourism, and wearable payment devices (WEAREBL).
• VisacoreStrategic or Co-development PartnerFirst local bank as Visa National Net Settlement Service (NNSS) agent. Partnership for SkyFlex Visa Prepaid Card (Bangladesh's first app-based social currency prepaid card), various co-brand cards, and digital payment solutions.
• Grameen Digital Healthcare SolutionsminorStrategic or Co-development PartnerPartnership to support Hajj pilgrims with Digital Healthcare Services. Pioneering initiative in Bangladesh's banking sector.
• SOS Children's VillageminorStrategic or Co-development PartnerJoint initiative for youth skill development programs.
• Bangladesh Investment Development Authority (BIDA)minorGTM or Marketing PartnerJoint setup of BIDA Daycare Center (BDCC) to enhance work-life balance for working mothers of BIDA, BEZA, and NSDAB.
• icddr,bminorStrategic or Co-development PartnerPartnership for healthcare waste management and safe water access initiatives.
• Asian Development Bank (ADB)coreStrategic or Co-development PartnerPartnership under Trade Finance Facilitation Program (TFFP) and Financial Literacy and Entrepreneur Development Training program for women entrepreneurs.
• International Finance Corporation (IFC) - World Bank GroupcoreStrategic or Co-development PartnerBest Partner for Equipment Trade in South Asia under Global Trade Finance Program.
• German, French, and Danish Embassies in BangladeshminorStrategic or Co-development PartnerEBL Climate Change Action Awards - partnership for recognizing climate change initiatives in Bangladesh.
• The Yours TrulyminorStrategic or Co-development PartnerStrategic partnership for SkyFlex Visa Prepaid Card - Bangladesh's first app-based social currency prepaid card for digitally savvy youth.
• Bangladesh BankcoreOthersBancassurance business approval and license from IDRA (Insurance Development and Regulatory Authority) for both life and non-life insurance companies.
• Bangladesh BankcoreOthersTop 10 Sustainable Banks recognition and sustainable finance framework development.

Scale indicators13 records

Recent moves8 records

Expansion highlights7 records

Peers

• HSBC Bangladesh:

Direct peers

• BRAC Bank PLC: One of Bangladesh's largest private commercial banks, offering retail, corporate, SME, and trade finance services with strong digital banking (Aster). Directly comparable to EBL as a top-tier private Bangladeshi bank competing for the same corporate, SME, and affluent retail customers.
• Prime Bank PLC: Bangladeshi private commercial bank with diversified retail, corporate, and SME banking operations. Comparable in customer segments, Islamic banking presence, and product breadth to EBL.
• The City Bank PLC: Bangladesh private commercial bank offering universal banking services with significant corporate and retail focus. Direct competitor for corporate banking relationships, trade finance, and retail deposits in Bangladesh.
• Mutual Trust Bank PLC: Bangladesh private commercial bank with strong SME and trade finance focus. Direct peer in the mid-tier private commercial bank segment, competing for similar SME and corporate clients.
• Southeast Bank PLC: Bangladeshi private commercial bank with similar full-service universal banking offering across retail, corporate, and SME segments. Comparable in branch network and product breadth.
• Dutch-Bangla Bank PLC: Major Bangladeshi private commercial bank with leading ATM/agent banking network and strong retail franchise. Directly comparable in scale, product mix (retail/SME/corporate), and digital strategy to EBL.
• Bank Asia PLC: Bangladeshi private commercial bank providing retail, corporate, and Islamic banking. Comparable in scale and service mix; competes with EBL for corporate and SME banking relationships.

Broad incumbents

• Standard Chartered Bangladesh: Subsidiary of global bank with strong presence in Bangladesh corporate, trade finance, and affluent retail banking. Comparable for corporate banking, trade finance, and international banking services, though with global parent backing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ebl.com.bd
• Instagraminstagram.com/ebl.com.bd
• LinkedInlinkedin.com/company/eastern-bank-plc
• YouTubeyoutube.com/ebl
• Xx.com/myebl

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eastern Bank