Eastern Bank
Eastern Bank PLC. (EBL) is a publicly listed Bangladeshi universal commercial bank founded in 1992, serving retail, SME, corporate, Islamic, and NRB customers through 85 branches, digital platforms (Skybanking, EBL DIA chatbot), and four wholly-owned subsidiaries across securities, merchant banking, asset management, and offshore finance.
- Company typePublic
- Founded1992
- HeadquartersDhaka, Bangladesh
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Eastern Bank does
Eastern Bank PLC. (EBL) is a publicly listed Bangladeshi commercial bank (DSE/CSE ticker: EBL) founded in 1992 and headquartered at 100 Gulshan Avenue, Dhaka. The bank operates as a universal bank serving retail, SME, corporate, Islamic, and Non-Resident Bangladeshi (NRB) customer segments through 85 branches, 135+ sub-branches, EBL 365 self-service locations, agent banking outlets, and digital channels. As of 2025, consolidated total assets stood at BDT 767,225 Million, loans at BDT 479,547 Million, and deposits at BDT 556,013 Million, with ROE of 17.88% and NPL ratio of 2.42%. EBL maintains four wholly-owned subsidiaries covering securities brokerage, merchant banking, asset management, and offshore banking (Hong Kong), plus an international footprint spanning Japan, China, India, and Korea business desks and a Guangzhou representative office.
EBL's product portfolio includes retail loans (personal, home, auto, education, two-wheeler, women-focused), retail deposits (savings, current, fixed deposits, DPS schemes), a comprehensive card business across Visa, Mastercard, Diners Club, and UnionPay with 30+ co-brand partnerships, Islamic banking, trade finance (USD 7+ Billion volume handled), corporate banking, SME banking, and offshore banking. The bank's digital platform is anchored by EBL Skybanking (mobile and internet banking app) and EBL DIA, the country's first AI-based banking chatbot launched in December 2017. Recent product innovations include the world's first biometric metal credit card (Mastercard World Elite), WEAREBL wearable payment devices (in partnership with Mastercard and Visa), Bangla QR Payment System, and SkyFlex Visa Prepaid Card.
The revenue model rests on net interest income from lending (retail, SME, corporate, export, agriculture at rates from 7% to 13.50%) plus non-interest income from fees, commissions, card interchange, trade finance, and bancassurance (with Shanta Life Insurance under the first IDRA-issued Bancassurance License for both life and non-life in Bangladesh). Go-to-market combines dedicated relationship managers in branches and corporate offices with self-service digital banking, agent banking for rural reach, and country-specific international business desks. EBL has earned the highest AAA credit rating from Credit Rating Agency of Bangladesh for four consecutive years and has been recognized as Euromoney Best Bank in Bangladesh six times and The Banker Bank of the Year three times.
Eastern Bank firmographics
Firmographics- Name
- Eastern Bank
- Legal name
- Eastern Bank PLC.
- Website
- https://ebl.com.bd
- Company type
- Public
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Eastern Bank PLC. (EBL) is a publicly listed Bangladeshi universal commercial bank founded in 1992, serving retail, SME, corporate, Islamic, and NRB customers through 85 branches, digital platforms (Skybanking, EBL DIA chatbot), and four wholly-owned subsidiaries across securities, merchant banking, asset management, and offshore finance.
- Ownership category
- akta.pro rank
Eastern Bank industry classification
Industry- Product category
- Commercial Banking
- NAICS
- Commercial Banking (522110)
- SIC
- State Commercial Banks (6022)
- akta.pro primary industry
- Account & Balance Services (Operating accounts, statements, eBAM) (FSABAIAD)
- akta.pro secondary industries
- Open Account Trade Finance (Receivables/Payables Finance) (FSABAHAB), Trade Finance & Supply Chain Finance Platforms (FSAGAJAL), Islamic Corporate Banking (FSABAGAC)
Keywords
Where Eastern Bank is headquartered
LocationHeadquarters
- HQ city
- Dhaka
- HQ country
- Bangladesh
- HQ region
- Asia
Offices4 records
Markets served
Eastern Bank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- Interest Income from Loans: Primary revenue source from interest earned on loans and advances including personal loans, home loans, auto loans, SME loans, and corporate financing. Lending rates vary from 7% for exports to 11.50% MID RATE for commercial lending.
- Fee and Commission Income: Fees from account maintenance, transactions, card services, trade finance, foreign exchange operations, and service charges across retail and corporate banking.
- Card Income: Revenue from credit cards, debit cards, and prepaid cards including interchange fees, annual fees, and transaction commissions on EBL's extensive card portfolio with multiple co-brand partnerships.
- Islamic Banking: Shariah-compliant banking services including Islamic home finance and auto finance generating profit-sharing returns.
- Bancassurance: Partnership with Shanta Life Insurance for life insurance distribution through bank branches, providing insurance commission revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Retail Lending Rates |
| Subscription | Monthly | Savings Deposit Rates |
| Subscription | Monthly | Fixed Deposit Rates |
Go-to-market motion1 record
Distribution channels8 records
Marketing channels7 records
Eastern Bank product offering
Product offeringCore offering
Eastern Bank PLC. (EBL) is a Bangladeshi commercial bank that accepts deposits and disburses loans through retail, corporate, SME, Islamic, offshore, and treasury banking divisions. It distributes credit, debit, and prepaid cards across Visa, Mastercard, Diners Club, and UnionPay networks, runs the Skybanking mobile app and the EBL DIA AI chatbot, and supports trade finance and bilateral trade through dedicated Japan, China, India, and Korea business desks. Capital markets, merchant banking, asset management, and offshore banking services are delivered through wholly-owned subsidiaries EBL Securities, EBL Investments, EBL Asset Management, and EBL Finance (HK).
Product overview
Eastern Bank PLC (EBL) offers a comprehensive universal banking platform with retail, corporate, SME, and Islamic banking services. The product portfolio includes EBL Skybanking (mobile banking app), retail loans (personal, home, auto, education), retail deposits (current, savings, fixed deposits, DPS schemes), EBL Cards (credit, debit, and prepaid cards across Visa, Mastercard, Diners Club, and UnionPay networks with numerous co-brand partnerships), corporate banking services, SME banking, offshore banking unit, Islamic banking, international business desks, and digital services including EBL DIA AI chatbot, WEAREBL wearable payments, and bancassurance. The bank operates three subsidiaries: EBL Securities (capital markets), EBL Investments (merchant banking), and EBL Asset Management (mutual funds), supported by a network of 85 branches and international operations through Hong Kong subsidiary and representative offices in China.
Differentiator
Problem solved
Functional benefit
Brands
- EBL Skybanking: Mobile banking app offering all-in-one digital banking services including fund transfers, bill payments, and account management.
- EBL Securities Ltd.
- EBL Investments Ltd.
- EBL Asset Management Ltd.
- EBL Finance (HK) Ltd.
- EBL Islamic Banking
- EBL 365
- EBL Priority Banking
- EBL Women Banking
- EBL Power Banking
- WEAREBL
Products and services
- EBL Skybanking Mobile App All-in-one mobile banking application providing fund transfers (NPSB/RTGS/BEFTN), mobile recharge, bill payments, certificate downloads, statement access, schedule transfers, and 26+ services including Zakat donations; available on Android and iOS for retail customers.
- Retail Loan Products Comprehensive retail lending suite covering Personal Loans (EBL Assure with life cover, EBL Executive Loan, EBL Women's Loan), Home Loans, Auto Loans, Two-Wheeler Loans, secured loans (EBL Fast Cash, EBL Fast Loan), and EBL Edu Loan for individual consumers.
- Retail Deposit Products Wide range of deposit products for individual customers including current accounts, savings accounts (EBL Power Savings, Classic Savings, Premium Savings, Max Saver, Green Account, EBL 50+ Savings, Smart Women's Savings), Fixed Deposits across 1-month to 5-year tenors, and DPS schemes (Women Confidence, Kotipoti, Multiplier, Millionaire, Confidence).
- EBL Cards Complete card portfolio comprising credit cards (Visa, Mastercard, Diners Club, UnionPay variants including co-branded cards with Daraz, Banglalink, Pickaboo, ShareTrip, Wander Woman), debit cards, and prepaid cards across multiple tiers and customer segments.
- Corporate Banking Division Full-service corporate banking for large Bangladeshi corporates, multinationals, and institutional clients, providing Corporate Banking Division, Business Relationship Units, Transaction Banking Unit, Structured Finance Unit, and EBL Supply Chain Financing.
- SME Banking Specialized SME banking services offering SME Loans, SME Deposits, and entrepreneur-development support to small and medium enterprises across agriculture, manufacturing, trading, and services.
- EBL Islamic Banking Shariah-compliant banking window offering Islamic Home Finance, Islamic Auto Finance, and Islamic debit/prepaid cards for customers seeking interest-free, Shariah-compliant financial products.
- Offshore Banking Unit (OBU) Foreign-currency account services for non-resident Bangladeshis, persons of Bangladeshi origin, foreign nationals, and corporate entities, offering savings, current, and fixed deposit accounts in USD, EUR, and GBP.
- EBL Finance (HK) Ltd. Fully owned foreign subsidiary providing offshore banking and financial services in Hong Kong, supporting correspondent banking and trade-finance operations.
- EBL Securities Ltd. Wholly-owned subsidiary of Eastern Bank PLC. providing full-service capital market operations including stock brokerage and dealing on Bangladeshi exchanges.
- EBL Investments Ltd. Wholly-owned subsidiary of Eastern Bank PLC. providing merchant banking operations including investment banking and underwriting activities.
- EBL Asset Management Ltd. Wholly-owned subsidiary of Eastern Bank PLC. managing mutual funds and offering asset-management services to retail and institutional investors.
- International Business Desks Specialized business desks including Japan Business Desk, China Business Desk, India Business Desk, and Korea Business Desk facilitating bilateral trade, correspondent banking, and cross-border finance.
- EBL Priority Banking Premium banking services for high-net-worth customers, offering exclusive privileges, dedicated relationship management, premium card benefits, and EBL Sky Lounge airport lounge access.
- EBL Power Banking Premium banking segment for customers maintaining higher deposit balances, providing enhanced privileges and targeted product bundles for emerging-affluent customers.
- EBL Women Banking Banking products and services designed specifically for women customers, including EBL Women's Loan, Women Home Credit, Women's Savings Account, Women Millionaire DPS, and entrepreneurship support.
- EBL Payroll Banking Salary-disbursement services for corporate clients, including dedicated payroll cards and bulk fund-transfer capabilities linked to employer payrolls.
- EBL Student Banking Banking products designed for students, including specialized savings accounts and cards for the youth segment.
- EBL Agent Banking Agent banking network extending basic banking services (cash deposit, withdrawal, account opening, transfers) to underserved and rural areas through authorized agents across Bangladesh.
- EBL SKYPAY E-commerce payment solution enabling online transactions, merchant checkout, and digital payments through the EBL platform for individuals and merchants.
- EBL Skylounge Exclusive airport lounge-access service for premium EBL cardholders, providing complimentary access to partner lounges domestically and internationally.
- EBL 365 PLUS Extended banking services through 365-day accessible locations for convenient consumer transactions, including weekend and holiday banking at designated branches.
- WEAREBL Wearable Payment Devices Nation's first wearable payment devices enabling contactless payments through wearables such as wristbands and keyfobs, issued in collaboration with Mastercard and Visa.
- EBL Super Saver High-yield savings account designed for individual customers seeking elevated interest rates on deposits, with associated features tailored to high-balance savers.
- EBL SKYCARE Exclusive service outlet for EBL cardholders to instantly obtain new prepaid cards and access card-related services such as replacement and PIN management.
- EBL DIA (Digital Interactive Agent) AI-based banking chatbot enabling conversational banking through social-media platforms, the first AI-based banking chatbot in Bangladesh.
- EBL Bancassurance Bancassurance services offering life and non-life insurance products through EBL's distribution network in partnership with Shanta Life Insurance PLC.
- SkyFlex Visa Prepaid Card Bangladesh's first app-based social currency prepaid card, issued through EBL in partnership with Visa and The Yours Truly for digitally savvy youth customers.
- EBL Insta Account (e-KYC) Fully digital bank-account opening using electronic KYC, allowing individual customers to open EBL accounts online without visiting a branch — first such offering from a Bangladeshi bank.
Quantifiable outcome
- Trade Volume: Over USD 7 Billion handled
- +6 more outcomes
Companies that use Eastern Bank
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
Eastern Bank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature6 records
Eastern Bank partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- Shanta Life Insurance PLCcoreBancassurance partnership to launch life insurance products through EBL's banking platform. Inaugurated at EBL head office in Dhaka on April 2, 2026. Combines EBL's distribution network with Shanta Life's insurance expertise for financial inclusion.
- International Finance Corporation (IFC)coreStrategic partnership to advance climate risk management capabilities. EBL becomes first commercial bank in Bangladesh to collaborate with IFC on climate risk management frameworks.
- MastercardcoreLaunched world's first biometric metal credit card (World Elite). Multiple card partnerships including co-brand cards, prepaid cards for medical tourism, and wearable payment devices (WEAREBL).
- VisacoreFirst local bank as Visa National Net Settlement Service (NNSS) agent. Partnership for SkyFlex Visa Prepaid Card (Bangladesh's first app-based social currency prepaid card), various co-brand cards, and digital payment solutions.
- Grameen Digital Healthcare SolutionsminorPartnership to support Hajj pilgrims with Digital Healthcare Services. Pioneering initiative in Bangladesh's banking sector.
- SOS Children's VillageminorJoint initiative for youth skill development programs.
- Bangladesh Investment Development Authority (BIDA)minorJoint setup of BIDA Daycare Center (BDCC) to enhance work-life balance for working mothers of BIDA, BEZA, and NSDAB.
- icddr,bminorPartnership for healthcare waste management and safe water access initiatives.
- Asian Development Bank (ADB)corePartnership under Trade Finance Facilitation Program (TFFP) and Financial Literacy and Entrepreneur Development Training program for women entrepreneurs.
- International Finance Corporation (IFC) - World Bank GroupcoreBest Partner for Equipment Trade in South Asia under Global Trade Finance Program.
- German, French, and Danish Embassies in BangladeshminorEBL Climate Change Action Awards - partnership for recognizing climate change initiatives in Bangladesh.
- The Yours TrulyminorStrategic partnership for SkyFlex Visa Prepaid Card - Bangladesh's first app-based social currency prepaid card for digitally savvy youth.
- Bangladesh BankcoreBancassurance business approval and license from IDRA (Insurance Development and Regulatory Authority) for both life and non-life insurance companies.
- Bangladesh BankcoreTop 10 Sustainable Banks recognition and sustainable finance framework development.
Scale indicators13 records
Recent moves8 records
Expansion highlights7 records
Eastern Bank competitors and assessment
Company assessmentPeers
Direct peers
- BRAC Bank PLC: One of Bangladesh's largest private commercial banks, offering retail, corporate, SME, and trade finance services with strong digital banking (Aster). Directly comparable to EBL as a top-tier private Bangladeshi bank competing for the same corporate, SME, and affluent retail customers.
- Prime Bank PLC: Bangladeshi private commercial bank with diversified retail, corporate, and SME banking operations. Comparable in customer segments, Islamic banking presence, and product breadth to EBL.
- The City Bank PLC: Bangladesh private commercial bank offering universal banking services with significant corporate and retail focus. Direct competitor for corporate banking relationships, trade finance, and retail deposits in Bangladesh.
- Mutual Trust Bank PLC: Bangladesh private commercial bank with strong SME and trade finance focus. Direct peer in the mid-tier private commercial bank segment, competing for similar SME and corporate clients.
- Southeast Bank PLC: Bangladeshi private commercial bank with similar full-service universal banking offering across retail, corporate, and SME segments. Comparable in branch network and product breadth.
- Dutch-Bangla Bank PLC: Major Bangladeshi private commercial bank with leading ATM/agent banking network and strong retail franchise. Directly comparable in scale, product mix (retail/SME/corporate), and digital strategy to EBL.
- Bank Asia PLC: Bangladeshi private commercial bank providing retail, corporate, and Islamic banking. Comparable in scale and service mix; competes with EBL for corporate and SME banking relationships.
Broad incumbents
- Standard Chartered Bangladesh: Subsidiary of global bank with strong presence in Bangladesh corporate, trade finance, and affluent retail banking. Comparable for corporate banking, trade finance, and international banking services, though with global parent backing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Eastern Bank social profiles
Digital presenceEastern Bank compliance and trust
Trust signalCompliance4 records
Eastern Bank financial estimates
Financial estimateRevenue estimate
Valuation estimate
Eastern Bank leadership team
Management profileNumber of profiles
Profiles22 records
Eastern Bank subsidiaries and ownership
Company hierarchySubsidiaries4 records
Eastern Bank funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Eastern Bank M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Eastern Bank
What does Eastern Bank do?
Eastern Bank PLC. (EBL) is a Bangladeshi commercial bank that accepts deposits and disburses loans through retail, corporate, SME, Islamic, offshore, and treasury banking divisions. It distributes credit, debit, and prepaid cards across Visa, Mastercard, Diners Club, and UnionPay networks, runs the Skybanking mobile app and the EBL DIA AI chatbot, and supports trade finance and bilateral trade through dedicated Japan, China, India, and Korea business desks. Capital markets, merchant banking, asset management, and offshore banking services are delivered through wholly-owned subsidiaries EBL Securities, EBL Investments, EBL Asset Management, and EBL Finance (HK).
Is Eastern Bank a public or private company?
Eastern Bank is a public company. It is classified as public and is currently operating.
When was Eastern Bank founded?
Eastern Bank was founded in 1992. It employs 1,001 to 5,000 people.
Where is Eastern Bank based?
Eastern Bank is headquartered in Dhaka, Bangladesh, in the Asia region.
How does Eastern Bank make money?
Five revenue lines are on record. Interest Income from Loans are the primary driver. The others are fee and Commission Income, card Income, islamic Banking and bancassurance.
Who are Eastern Bank's main competitors?
HSBC Bangladesh is listed as a peer. Direct peers are BRAC Bank PLC, Prime Bank PLC, The City Bank PLC, Mutual Trust Bank PLC, Southeast Bank PLC, Dutch-Bangla Bank PLC and Bank Asia PLC. Standard Chartered Bangladesh is listed as a broad incumbent.
Does Eastern Bank have an API?
No public API is recorded for Eastern Bank.
What industry is Eastern Bank in?
Eastern Bank's product category is Commercial Banking. Its primary akta.pro industry code is FSABAIAD, Account & Balance Services (Operating accounts, statements, eBAM), with a secondary code of FSABAHAB, Open Account Trade Finance (Receivables/Payables Finance). Its NAICS code is 522110 and its SIC code is 6022.