AlertSense

What AlertSense does

AlertSense, legally operating as Konexus, is a private SaaS company founded in 2002 and headquartered in Eagle/Boise, Idaho, that delivers a cloud-based emergency notification and critical event management (CEM) platform to government agencies and enterprises. The platform enables organizations to send multi-channel alerts (mobile push, SMS, voice, email, fax, social media) and coordinate response through integrated features including ESRI-powered geo-fenced alerting, IPAWS/WEA public warning broadcasting, role-based task lists, polls, secure two-way mobile chat for up to 100 recipients, and an offline-accessible Incident Pocket Guide. Technology architecture is a hosted, geographically redundant private cloud delivered via web UI and native iOS/Android apps, with a RESTful API (POST, GET, PUT, DELETE) and pre-built integrations to RSA Archer (BC/DR), Ping Identity/Azure AD (SSO via SAML, OAuth, OIDC, WS-Federation), ESRI, and the National Weather Service, plus in-stream message translation across 100+ languages.

The business model is primarily enterprise SaaS subscription sold through direct sales with quote-based pricing tailored to organization size and notification volume; one disclosed county contract is approximately $4,000 per year, replacing a $9,000 prior vendor. Government customers procure through the 2019 NJPA Contract #031913-MSU and through FEMA SHSP/UASI homeland security grant vehicles, while a free consumer-facing myAlerts mobile app supports public opt-in for citizen alerting without direct monetization. The customer base spans federal/state/county/city government, healthcare, education, utilities, infrastructure, hospitality (Hilton), environmental services (Recology), direct selling (Nu Skin), and non-profits, with named wins in Dodge, Fillmore, Umatilla, Sanpete, and Pierre/Hughes counties and an RSA Archer integration partnership announced in 2018. The company has raised approximately $5.86 million in disclosed funding and operates with 11-50 employees.

Name

AlertSense

Legal name

Konexus

Website

https://konexus.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

AlertSense (Konexus) is a private Idaho-based SaaS provider of emergency notification and critical event management software, serving U.S. government agencies and enterprises with multi-channel alerting, IPAWS/WEA broadcasting, geo-targeted notifications, and mobile crisis collaboration tools.

Ownership category

akta.pro rank

Product category

Emergency Notification and Critical Event Management Software

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)

SIC

Services-Prepackaged Software (7372), Communications Services, Nec (4899)

akta.pro primary industry

Crisis Management & Communications Support (Mass Notification) (BPABANAF)

akta.pro secondary industries

Public Address, Mass Notification & Emergency Communications Integration (BPAKAGAG), Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)

Keywords

• Emergency notification software
• Critical event management
• Mass notification system
• Crisis communication platform
• Incident response software

Headquarters

HQ city

Boise

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Fully hosted and managed Software as a Service (SaaS) platform sold on a subscription basis. Pricing is quote-based and tailored to customer size and needs. One customer (Fillmore County) reported an annual cost of approximately $4,000/year, compared to a prior system costing ~$9,000/year.
2. Professional Services and Consulting: AlertSense provides consulting services for State & Local emergency departments and evaluation of Emergency Operation Center processes and procedures, in addition to standard onboarding and training.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

AlertSense operates the Konexus emergency notification and critical event management platform, a hosted, API-first SaaS solution that lets government agencies and enterprises send multi-channel alerts (mobile push, SMS, voice, email, fax) and coordinate response through task lists, polls, secure mobile chat, and offline incident guides. The platform supports IPAWS/WEA public alerting, ESRI-based geofencing, in-stream translation across 100+ languages, and SSO via Ping/Azure AD, with native iOS and Android apps for administrators and recipients. It is sold primarily on a subscription basis to counties, cities, sheriffs, healthcare systems, schools, utilities, and enterprises.

Product overview

AlertSense operates as part of the Konexus emergency notification and critical event management ecosystem. The core Konexus platform provides next-generation emergency notification and critical event management with multi-channel alerting capabilities (mobile push, email, SMS, voice, fax). AlertSense serves as a government-focused sub-brand for municipalities and counties. The platform includes the Konexus Mobile App (iOS/Android) for on-the-go response, API Integrations for custom connectivity, and numerous features including Emergency Alerting, Alert and Poll Templates, Polls, Task Lists, In-App Branding, Geo-Location Alerting (ESRI), Incident Guide, Critical Event Management, Secure Mobile Chat, In-Stream Translation (100+ languages), Custom Branding, Dashboard, Contacts, Roles and Permissions, Efficient Reporting, and Archer Integrations. The platform is delivered as a SaaS solution with a web UI and mobile applications.

Differentiator

Problem solved

Functional benefit

Brands

• AlertSense: Emergency notification and critical event management platform for government, healthcare, education, and enterprise customers
• myAlerts

Products and services

• Konexus Emergency Notification and Critical Event Management Platform SaaS emergency notification and critical event management platform that enables organizations to alert teams and coordinate disaster recovery across mobile push, email, SMS, voice, and fax, with web UI and native mobile apps.
• AlertSense (sub-brand for government) Government-focused sub-brand of the Konexus platform, providing emergency notification for municipalities and counties with citizen communication, IPAWS integration, and two-way messaging.
• Konexus Mobile App iOS and Android app providing on-the-go critical event management: administrators send and track alerts, task lists, and polls; recipients can respond and complete tasks from mobile devices.
• Konexus Public API RESTful API enabling two-way data exchange between Konexus and external systems using POST, GET, PUT, and DELETE, supporting custom integrations such as HR contact imports and third-party workflow connections.
• My Alerts Mobile App (citizen-facing) Free iOS and Android citizen-facing mobile app that delivers location-based emergency alerts from government agencies, including maps and rich detail beyond SMS.

Quantifiable outcome

• Fillmore County replaced a $9,000/year Code Red system with Konexus at approximately $4,000/year — 56% cost reduction while gaining additional features including app notifications and social media integration.
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature15 records

Partnerships

Six partnerships are on record, tiered core and general.

• RSA Archer (by RSA Security)coreStrategic or Co-development Partner · 1 January 2018Konexus was announced as an integral component of RSA Archer's overall mobile strategy during the RSA Archer Annual Summit 2018 by VP David Walter. The Konexus extension for RSA Archer BC/DR use case enables mobile access to business continuity plans regardless of internet connectivity, delivers recovery tasks to mobile teams, provides event-based escalation paths, and supports in-stream translation in 100+ languages. The integration requires no specialized training and leverages the familiar RSA Archer platform. The partnership was jointly announced by David Smith (CEO, Konexus) and David Walter (VP, RSA Archer).
• Archer (RSA Archer Business Resiliency)coreTechnology or IntegrationFull integration between Konexus and RSA Archer Business Resiliency. Combines Konexus' mobile crisis management and collaboration tools with Archer's business continuity and crisis management content. Capabilities include: role-based mobile access to business continuity plans; delivery and monitoring of recovery tasks from Archer or Konexus app; event-based automated escalation paths; real-time translation in 70+ languages for global teams; and monitoring of task completion from both platforms.
• Ping IdentitygeneralTechnology or IntegrationPingFederate enterprise federation server integration provides single sign-on (SSO) for Konexus users. PingFederate serves as a global authentication authority, enabling employees, customers, and partners to securely access Konexus from any device. Supports OAuth, OpenID Connect, SAML, and WS-Federation standards. Deployable on-premises or in the cloud.
• Azure Active DirectorygeneralTechnology or IntegrationAzure Active Directory integration provides seamless SSO access to Konexus from virtually any location or device. Allows organizations to manage Konexus access through their existing Azure AD identity management infrastructure.
• ESRIgeneralTechnology or IntegrationESRI mapping integration powers Konexus' geo-location alerting feature, enabling users to visualize and triage incident data on maps, draw custom geofences, and target notifications to people within specific geographic zones.
• National Weather ServicegeneralTechnology or IntegrationIntegrated National Weather Service notifications provide real-time severe weather alerts (tornadoes, severe thunderstorms, etc.) within the Konexus platform, enabling Crisis Management administrators to make timely informed decisions.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/595111
• Xx.com/alertsense
• Facebookfacebook.com/alertsense

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AlertSense