University of Arkansas for Medical Sciences’ Institute for Digital Health & Innovation

Name

University of Arkansas for Medical Sciences’ Institute for Digital Health & Innovation

Legal name

University of Arkansas for Medical Sciences' Institute for Digital Health & Innovation

Website

https://idhi.uams.edu

Company type

Private

Founded year

2019

Operating status

Operating

Short description

The UAMS Institute for Digital Health & Innovation operates one of the nation's largest telehealth networks (~800 endpoints, 600+ consortium members), providing telemedicine platforms, research, and training to rural healthcare providers across Arkansas and 10 additional states, funded primarily by federal grants plus subscription and consortium fees.

Ownership category

akta.pro rank

Product category

Telehealth Services

SIC

Services-Health Services (8000)

akta.pro primary industry

Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA)

akta.pro secondary industry

Urgent Care & On-Demand Virtual Visits (HLALAAAB)

Keywords

• Telehealth services
• Digital health platform
• Remote patient monitoring
• Health informatics research
• Broadband healthcare networks

Headquarters

HQ city

Little Rock

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Federal and State Grant Funding: Primary funding from federal agencies including NIH, HRSA, NTIA, and state contracts. The $102M NTIA Broadband Technology Opportunities Program, $947,087 HRSA funding for SCTRC, $823,080.76 NTIA funding for ACT, and $3.6M NIH grant for diabetes research.
2. e-Link Portal Subscriptions: Subscription-based pricing for the cloud-based telemedicine platform including Initial Organization ($3,750), Branded Sub Organization ($500), Admin users ($85/month), Provider Unlimited ($165/month), Provider Per Session ($6/session), and Virtriage ($499/month).
3. Consortium Membership Fees: 10% of cost savings per USAC filing for consortium membership that helps members apply for Rural Health Care funding. Consortium has 600+ members across 11 states.
4. Training Services: Onsite user training at $150/hour plus travel costs, and remote user training at $195/hour. Training covers platform use, admin/patient/provider portals.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

UAMS IDHI operates a cloud-based telehealth platform and one of the nation's largest telehealth networks (UAMS e-Link, ~800 endpoints, ~6,000 connections/month) to deliver virtual clinical visits, broadband infrastructure, telemedicine training, telehealth research and evaluation, and consortium-based USAC funding assistance to rural healthcare providers. Core offerings include the e-Link Portal (HIPAA-compliant virtual visit platform with EMR integration), UAMS HealthNow (direct virtual care for Arkansas patients), Virtriage (asynchronous triage), LearnOnDemand continuing education, and three research/evaluation centers (RTEC, SCTRC, ACT).

Product overview

The Institute for Digital Health & Innovation (IDHI) at UAMS operates as a platform-plus-programs architecture centered on its flagship telehealth services. The core product portfolio consists of the UAMS e-Link Portal (a cloud-based, HIPAA-compliant virtual visit platform with customization tiers, user roles, and Virtriage triage module), UAMS HealthNow (direct-to-consumer virtual care for Arkansas patients), and the UAMS e-Link network (approximately 800 endpoints and ~500 connected entities, managing 6,000+ connections per month). Supporting these are educational platforms LearnOnDemand and learntelehealth.org (South Central Telehealth Resource Center), and three dedicated research and evaluation centers: the Rural Telehealth Evaluation Center (RTEC), the South Central Telehealth Resource Center (SCTRC), and the Arkansas Center for Telehealth (ACT). Specialty programs cover correctional telehealth, geriatrics, hand trauma, pediatrics, psychiatry, stroke, telecolposcopy, telerehabilitation, telespeech, and trauma imaging.

Differentiator

Problem solved

Functional benefit

Brands

• HealthNow: Virtual healthcare platform providing real-time access to providers via video chat for patients within Arkansas.
• UAMS e-Link
• learntelehealth.org
• LearnOnDemand.uams.edu
• Rural Telehealth Evaluation Center (RTEC)
• South Central Telehealth Resource Center (SCTRC)
• The Arkansas Center for Telehealth (ACT)
• Virtriage

Products and services

• UAMS e-Link Portal A cloud-based, HIPAA-compliant digital health platform enabling providers, hospitals, clinics, and their patients to conduct virtual visits through structured and secure workflows. Supports custom branding, EMR integration, peripheral device incorporation, and API connectivity, with multiple organization types (Initial Organization, Branded Sub Organization, Hosted Sub Organization) and role-based user management.
• UAMS HealthNow A virtual care service providing real-time video access to a provider via smartphone, tablet, or computer for patients within the state of Arkansas, enabling on-demand virtual visits from home.
• UAMS e-Link Network A managed broadband telehealth network of approximately 800 endpoints that plans, implements, and manages telemedicine programs for healthcare, behavioral health, higher education, public safety, and research entities, handling an average of 6,000 connections per month.
• Virtriage An asynchronous virtual care triage solution using branching logic to create customizable online triage interviews and patient forms that direct patients to appropriate points of care. Features mobile-first design compatible with any device.
• Telehealth Specialty Programs A suite of specialty clinical telehealth programs including Correctional Telehealth, Geriatrics, Hand Trauma, Interactive Pediatric Programs (ED, PICU, and Burn Center), Psychiatry, Stroke Program, Telecolposcopy, Telerehabilitation, Telespeech, and Trauma Image Repository, delivered via the e-Link network.
• Telemedicine Training Services Hands-on training for healthcare providers covering telehealth etiquette, peripheral equipment use, and platform navigation, delivered onsite ($150/hour plus travel) or remotely ($195/hour).
• learntelehealth.org (South Central Telehealth Resource Center) A telehealth training and resource website for healthcare and health education groups in Arkansas, Mississippi, and Tennessee, providing tools, videos, blog postings, and interactive training to develop and facilitate telehealth programs.
• LearnOnDemand Continuing Education Portal An online continuing education portal for healthcare professionals, compliant with CE requirements of multiple national accrediting organizations.
• e-Link Consortium Membership with USAC RHC Funding Assistance A consortium membership program that helps eligible Rural Health Care providers apply for USAC RHC funding, access vendor discounts of 50-75% off list price on network equipment, and obtain telemedicine implementation support across 11 states.
• Rural Telehealth Evaluation Center (RTEC) Research Services HRSA-funded research center conducting evaluation research on telehealth programs, broadband infrastructure, remote patient monitoring, and licensure portability, producing peer-reviewed publications and policy briefs for researchers and policymakers.

Quantifiable outcome

• 40%+ of Arkansans in rural areas face healthcare access barriers
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered flagship, core and minor.

• Woman's Hospital (Baton Rouge, Louisiana)flagshipStrategic or Co-development Partner · 11 March 2026Partnership to expand high-risk obstetric care in Louisiana using UAMS digital health expertise. UAMS IDHI provides telemedicine technology and expertise to improve maternal-fetal medicine care in Woman's Hospital clinics.
• Connect ArkansascoreStrategic or Co-development PartnerPartnership with Connect Arkansas, the governor-appointed organization charged with expanding broadband usage throughout the state, to promote broadband health adoption through outreach, education, and awareness initiatives.
• UAMS Translational Research InstitutecoreStrategic or Co-development PartnerTRI provides CTSA-supported research services and resources to UAMS researchers, supporting the digital health research mission of IDHI through translational science expertise.
• 600+ Consortium Members (Healthcare, Education, Research Entities)coreChannel Partner/ Reseller/ Distributore-Link Consortium connects healthcare, behavioral health, higher education, public safety, and research entities across 11 states. Members receive USAC RHC funding assistance, vendor discounts, and telemedicine implementation support.
• Virginia Commonwealth UniversityminorStrategic or Co-development PartnerCollaboration with Dr. Saleema Karim and Dr. Mick Tilford from VCU and UAMS on research examining telehealth adoption and financial outcomes for rural hospitals during the COVID-19 pandemic.
• Clemson UniversityminorStrategic or Co-development PartnerCollaboration with Dr. Lu Shi from Clemson University on research examining telehealth delivery impact on adherence to medications for opioid use disorder.
• University of Arkansas (Fayetteville)minorStrategic or Co-development PartnerCollaboration with University of Arkansas at Fayetteville researchers including Dr. Burak Eksioglu and Dr. Sandra Eksioglu on telehealth resource utilization analysis.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/uamshealth
• YouTubeyoutube.com/UAMSHealth
• Facebookfacebook.com/UAMSDigitalHealth
• LinkedInlinkedin.com/school/uams
• Instagraminstagram.com/uamshealth
• Pinterestpinterest.com/uamshealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries5 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about University of Arkansas for Medical Sciences’ Institute for Digital Health & Innovation