Kando

What Kando does

Kando (legal entity Be-Care SRL) is a Belgian healthcare technology company founded in 2021 and headquartered in Charleroi, Belgium. The company develops and sells an integrated care management ecosystem for nursing homes (maisons de repos), combining voice AI, proprietary IoT hardware, and a cloud-based management platform, all designed and manufactured in Belgium. Kando's product stack consists of three components: Kando Box, a compact HDMI-connected hub installed in resident rooms that runs the voice assistant, connects to biometric measurement devices, includes an RFID/NFC reader for caregiver identification, and features battery backup; Kando Smart Button, a waterproof/dustproof intelligent nurse call device with bidirectional communication, haptic feedback, and RFID/NFC identification available in rechargeable and fixed versions; and Kando Space, a cloud management platform with an integrated AI assistant that handles resident and worker management, care task scheduling, real-time transmission, automated anamnesis and hospital liaison documentation, predictive analytics on anonymized data for aging-related pathologies, and the Kando Konnect API for third-party integrations.

The company's business model combines upfront hardware sales of the Kando Box and Smart Button with recurring subscription revenue from Kando Space. Distribution is exclusively direct enterprise field sales; the website funnels prospective nursing home operators into a structured demo request that captures facility license numbers, country, and decision-maker details, supporting a quote-based pricing model. Kando reports commercial activity across 11 European countries, including Belgium, France, Germany, Netherlands, Austria, Denmark, Spain, Italy, Luxembourg, Portugal, and Switzerland. The company has 1-10 employees, raised approximately $1.09M in a November 2023 seed round, and has no disclosed revenue, named customers, or subsequent funding. Supportive ecosystem relationships include Wallonia regional government, Wallonia Startup Lab (WSL), and the A6K Charleroi innovation hub, and Kando was nominated for the Silver Eco 2024 Bien Vieillir award. Leadership combines clinical and technical domain expertise: co-founders François-Xavier Dalle Rive (CEO) and Ellie Gonay (Head of Product & Customer Experience, 35 years in geriatric care) are complemented by scientific, medical, and deeptech AI/ML advisors affiliated with the University of Liège.

Name

Kando

Legal name

Be-Care SRL

Website

https://kando.care

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Kando (Be-Care SRL) is a Belgian healthcare technology company that sells an integrated voice-AI and IoT ecosystem, comprising the Kando Box hub, Kando Smart Button, and Kando Space platform, to nursing homes across Western and Southern Europe to automate care documentation, communication, and predictive analytics.

Ownership category

akta.pro rank

Product category

Elderly Care Management Software

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Nursing and Residential Care Facilities (623)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)

akta.pro secondary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Voice assistant care
• Care management software
• IoT nurse call
• Elderly care technology
• Smart care hardware

Headquarters

HQ city

Charleroi

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Hardware Sales (Kando Box & Smart Button): Sale of proprietary hardware devices including the Kando Box central hub and Kando Smart Button nurse call system. Hardware includes embedded batteries and is designed for easy deployment without infrastructure work.
2. Software Subscription (Kando Space): Ongoing subscription access to the Kando Space management platform providing AI assistant, resident/staff management, care planning, reporting, and analytics capabilities. Includes Kando Konnect API access for integrations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Kando provides an all-in-one care assistant ecosystem for nursing homes that combines proprietary IoT hardware (Kando Box central hub and Kando Smart Button nurse call device) with a cloud-based management platform (Kando Space) featuring an integrated AI voice assistant. The solution automates administrative care documentation, enables hands-free caregiver communication through voice activation, and offers predictive analytics for elderly pathology anticipation, designed specifically for residential care facilities in European markets.

Product overview

Kando is a unified all-in-one care management ecosystem for nursing homes (maisons de repos) consisting of three integrated products: Kando Box (the central hardware hub installed in residents' rooms that displays information on TVs and runs the voice assistant), Kando Smart Button (an intelligent nurse call device with bidirectional communication and haptic feedback), and Kando Space (the cloud-based management platform for resident/worker management, care planning, and real-time transmissions). The products work together: the Smart Button captures and prioritizes calls that route to the Box for display, while Space provides centralized oversight across all devices and enables the AI-powered voice assistant that allows hands-free caregiver interaction.

Differentiator

Problem solved

Functional benefit

Brands

• Kando Box: The central element of the ecosystem, a technology hub that connects to the TV via HDMI, features voice application, biometric device connectivity, and RFID/NFC reader for secure identification.
• Kando Smart Button
• Kando Space

Products and services

• Kando Box Kando Box is the central element of the Kando ecosystem and a compact device installed in residents' rooms. It displays care information on the connected TV via HDMI, features an integrated voice AI assistant for hands-free caregiver communication, connects to biometric measurement devices, includes an RFID/NFC reader for secure caregiver identification, hosts third-party applications, and has a multi-hour integrated battery backup. It is targeted at nursing homes and care facilities.
• Kando Smart Button Kando Smart Button is an intelligent nurse call device directly connected to Kando Box, designed for use in nursing homes and care facilities. It features bidirectional communication, haptic feedback (LED, vibrator, sound), a flexible handle for one-handed use, waterproof and dustproof construction, an integrated RFID/NFC reader for caregiver identification, and is available in rechargeable mobile and fixed battery versions. The device autonomously captures, analyzes, routes, and prioritizes emergency calls.
• Kando Space Kando Space is a cloud-based unified management platform accessible from anywhere, providing an integrated AI assistant, resident/worker/device management, care task planning and scheduling, real-time data transmission, report generation, automated anamnesis and hospital liaison forms, and predictive analytics on anonymized data for anticipating age-related pathologies. It includes the Kando Konnect API for third-party integrations and is targeted at nursing home management and care staff.

Quantifiable outcome

• Reduced administrative burden on nursing home caregivers through automation
• +3 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

Four partnerships are on record, tiered supportive and recognition.

• WalloniesupportiveStrategic or Co-development PartnerWallonia regional government partnership providing support and recognition for Kando's technology development in the Belgian healthcare innovation ecosystem.
• WSL (Wallonia Startup Lab) for techno entrepreneurssupportiveStrategic or Co-development PartnerWSL supports tech entrepreneurs and startups in Wallonia, providing resources and ecosystem support for Kando's development as a technology company in the healthcare sector.
• SilverEcorecognitionOthersSilverEco is a leading platform for healthy aging innovation. Kando was nominated for the Silver Eco 2024 Bien Vieillir award, providing industry recognition and visibility in the senior care technology market.
• A6K CharleroisupportiveStrategic or Co-development PartnerA6K is a technology and innovation hub in Charleroi, Belgium. Partnership provides access to prototyping facilities, expertise, and the local innovation ecosystem for healthcare technology development.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Ascom Holding AG: Swiss-listed vendor of mobile clinical communications, nurse-call systems and workflow software sold into hospitals and senior care facilities in Europe — the same integrated communications-and-workflow category Kando targets.
• Tunstall Healthcare Group: UK-headquartered provider of telecare, telehealth, and nurse-call solutions for elderly and vulnerable populations in care homes across Europe, directly comparable in customer base and core product category.
• Securitas Healthcare (formerly Stanley Healthcare): Sells nurse-call, real-time locating, and security/workflow solutions to senior living and acute care facilities, including European deployments — a direct competitor for facility-wide nurse-call and resident workflow deals.
• Legrand Care (Tynetec, Jontek, Aidcall): European brand group within Legrand offering telecare, dispersed-alarm, and nurse-call solutions for housing associations, care homes, and hospitals — comparable product breadth and European GTM.
• Vocera Communications (now Stryker): Voice-controlled wearable communication and hands-free clinical collaboration platform for clinicians; close analog to Kando's voice-first caregiver workflow and badge-identified activation model.

Emerging players

• Person Centred Software: UK SaaS provider of electronic care planning, medication, and rostering software purpose-built for care homes — overlapping on the digital care-documentation and care-plan automation layer that Kando Space targets.

Broad incumbents

• Amazon Alexa Smart Properties (Healthcare / Senior Living): Amazon's enterprise voice-assistant program for senior living and healthcare facilities — a much larger incumbent pushing into the same 'voice in the resident room' use case Kando occupies, with different privacy and deployment trade-offs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Kando4care
• Facebookfacebook.com/Kando4care
• LinkedInlinkedin.com/company/kandocare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds2 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kando