Medzy

What Medzy does

Medzy is a Quebec-based digital pharmacy platform founded in 2019 by pharmacist Sonia Boutin, enabling online consultations with affiliated licensed pharmacists, prescription management, and free home medication delivery across the province of Quebec. The platform operates through a web interface and native iOS/Android applications, with an affiliated operating pharmacy (Pharmacie Sonia Boutin Inc.) handling prescription fulfillment under the Ordre des pharmaciens du Québec regulatory framework. The product suite covers general prescription renewals, new prescriptions, chronic disease programs (diabetes, hypertension, MS, asthma/COPD, hypothyroidism, cholesterol, anxiety), specialized services (PrEP, contraception, smoking cessation, travel health, Lyme disease, weight loss), and a distinct animal health offering for pet medications.

The platform's technology stack includes AI-powered document processing for medical record classification and data extraction, risk-based order prioritization, shipment optimization, and support request routing. A notable differentiated feature is the integration of the ETNA-MS eye-movement analysis test (Health Canada-approved) via iPad Pro for MS progression monitoring. The company operates a separate sub-brand, Clarity | Medzy.ai, suggesting an emerging AI/health-tech product line. Medzy holds ISO 27001 certification, LegitScript Healthcare Merchant Certification, and the NABP Pharmacy Verified Websites Seal, with PCI-DSS Level 1 payment processing and PIPEDA-compliant data handling.

Medzy generates revenue through per-transaction medication sales facilitated through affiliated pharmacies and through direct billing to public (RAMQ) and private insurance providers on behalf of customers. The company serves over 50,000 Quebec residents with a fully self-serve, product-led growth model — customers register online, complete digital medical questionnaires, consult with affiliated pharmacists, and receive medications delivered free of charge anywhere in Quebec via multiple shipping partners. The business operates with 11-50 employees from a Montreal headquarters, funded to date by a single disclosed $2 million round raised in July 2020, and has shown no evidence of external institutional investors or acquisition activity.

Name

Medzy

Legal name

Medzy Inc.

Website

https://medzy.ca

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Medzy is a Quebec-based digital pharmacy platform founded in 2019 that provides online pharmacist consultations, prescription management, and free home medication delivery to over 50,000 residents across Quebec via web and mobile apps.

Ownership category

akta.pro rank

Product category

Online Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110), Health Care and Social Assistance (62)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)

akta.pro secondary industries

Chronic Condition Medication Programs (e.g., diabetes, hypertension) with Integrated Prescribing (HLALAIAH), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

Keywords

• Online pharmacy services
• Medication delivery
• Pharmacist consultations
• Prescription management
• Chronic disease management

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Prescription Medication Sales: Revenue generated from the sale and delivery of prescription medications through affiliated pharmacies. The platform facilitates transactions between patients and participating pharmacies which assume responsibility for pharmaceutical services.
2. Direct Insurance Billing: Medzy handles direct billing to public (RAMQ) and private insurance providers on behalf of customers, facilitating payment processing for medications with insurance coverage deducted.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Medzy operates a fully online pharmacy platform that connects Quebec residents with affiliated licensed pharmacists for online medical consultations, new prescriptions, prescription renewals, and chronic disease management programs. Customers complete a medical questionnaire online, consult with affiliated pharmacists, and receive prescribed medications delivered free of charge anywhere in Quebec through integrated shipping partners. The platform also includes family account management, direct insurance billing, AI-powered document processing, and specialized programs for multiple sclerosis (with ETNA-MS testing), animal health, contraception, diabetes, hypertension, and other chronic conditions.

Product overview

Medzy is a 100% online Quebec healthcare platform founded in 2019 by pharmacist Sonia Boutin. The core offering is a digital pharmacy platform accessible via web and iOS/Android mobile app that connects users with affiliated licensed pharmacists for online consultations, prescription management, personalized care plans, and free medication delivery across Quebec. The platform is built around a secure portal (Plateforme sécurisée) through which participating pharmacies affiliated with Medzy deliver services. Key product modules include: new prescription consultations, prescription renewals, medication preparation with customizable packaging (daily sachets, easy-open vials, family kits), free home delivery via integrated shipping partners, automatic prescription renewal, direct insurance billing, and 24/7 emergency teleconsultation. Medzy also operates a portfolio of specialized health programs covering contraception, diabetes, hypertension, smoking cessation, PrEP (HIV prevention), anxiety, weight loss, animal health, travel consultations, and a Multiple Sclerosis program integrating the ETNA-MS eye-movement test. An affiliated pharmacy brand, Pharmacie Sonia Boutin Inc., provides additional specialized clinical services. The company also operates a separate technology sub-brand, Clarity (medzy.ai), suggesting an AI/health-tech product line. The ecosystem also includes family account management allowing users to manage multiple family members' medications from a single account.

Differentiator

Problem solved

Functional benefit

Brands

• ETNA-Medzy: Multiple sclerosis monitoring program integrating ETNA-MS testing for personalized patient care and disease progression tracking

Products and services

• Medzy Online Pharmacy Platform The core Medzy platform providing online consultations with affiliated pharmacists, prescription management, personalized care plans, and free medication delivery across Quebec. Accessible via web (medzy.ca) and native iOS/Android mobile applications. Users complete health questionnaires, consult licensed pharmacists, and manage prescriptions entirely online without visiting a physical pharmacy.
• Medzy iOS/Android Mobile Application Native mobile application available on iOS and Android providing on-the-go access to pharmacist consultations, prescription management, care team messaging, automatic renewal, and order tracking for Quebec residents.
• New Prescription Service Allows users to start a new treatment following an online consultation in minutes; an affiliated licensed pharmacist reviews the request and issues a prescription if appropriate, with the medication delivered to the user's home.
• Prescription Renewal Service Enables users to obtain a new prescription to continue an existing treatment without traveling to a pharmacy; an affiliated pharmacist reviews expired prescriptions and authorizes renewals.
• Free Medication Delivery Medications shipped free of charge to any address in Quebec (home, cottage, workplace) in discreet, secure packaging with delivery tracking via integrated shipping partners (Intelcom, Vaistat, Canada Post, Purolator, Tecor).
• Contraception Program Online consultation and prescription service for contraceptive methods, managed by affiliated pharmacists with home delivery of contraceptive medications for Quebec residents.
• Diabetes Program Specialized program for diabetes management including medication prescriptions, ongoing follow-up, and free delivery of diabetic medications to the home.
• Hypertension Program Program for managing high blood pressure with online pharmacist consultations, prescription issuance, and free home medication delivery.
• Smoking Cessation Program Program helping users quit smoking with prescribed treatments and pharmacist support, with cessation medications delivered to the home.
• PrEP (HIV Prevention) Program Pre-exposure prophylaxis (PrEP) prescription and delivery service for HIV prevention, with confidential online consultations and home delivery.
• Anxiety Treatment Program Online anxiety treatment with prescribed medications delivered discreetly to the home, including easy renewals and pharmacist support.
• Weight Loss Program Program supporting weight loss with personalized treatment plans, prescribed medications, and ongoing follow-up from affiliated pharmacists.
• Animal Health Services Veterinary prescription services for pets (dogs and cats) offering medications up to 70% cheaper than veterinary clinics, with home delivery across Quebec for flea/tick prevention and chronic pet conditions.
• Travel Consultation Service Pre-travel health consultations provided online by affiliated pharmacists to advise on medications and health precautions for international travelers.
• MS-ETNA Medzy Program Multiple sclerosis follow-up program integrating the ETNA-MS test (Health Canada-approved eye-movement analysis on iPad Pro) with pharmacist consultations, medication delivery, insurance assistance, and 3-6 month follow-up intervals.
• Lyme Disease Service Online consultation and treatment support for Lyme disease, delivered through affiliated pharmacist consultations and home medication delivery.
• Asthma and COPD Program Management program for asthma and chronic obstructive pulmonary disease (COPD) with pharmacist follow-up and prescribed respiratory medications delivered home.
• Pharmacie Sonia Boutin Inc. (Affiliated Pharmacy) The affiliated owner pharmacy operated by Sonia Boutin, providing pharmaceutical services under the Medzy platform. Offers MS program, animal health, anxiety, travel consultations, and hypertension services through licensed Quebec pharmacists.

Quantifiable outcome

• 50,000+ Quebec residents served
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability6 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Pharmacie Sonia Boutin Inc.coreStrategic or Co-development PartnerThe affiliated pharmacy operated by founder Sonia Boutin, providing pharmaceutical services through the Medzy platform. This pharmacy assumes responsibility for prescription fulfillment, medication preparation, and regulatory compliance for pharmacy services. All affiliated pharmacists are licensed by the Ordre des pharmaciens du Québec.
• ETNA-MS (NeuroScript)coreTechnology or IntegrationHealth Canada-approved eye movement analysis test for multiple sclerosis progression monitoring. The ETNA-MS test is conducted via iPad Pro as part of Medzy's specialized MS care program, enabling non-invasive assessment of neurological function.
• Intelcom, Vaistat, Canada Post, Purolator, TecorminorOthersShipping partners that handle medication delivery to customers throughout Quebec. Medications are shipped in discreet packaging to ensure customer privacy and convenience.
• RAMQ and Private Insurance ProviderscoreOthersPublic and private health insurance providers that Medzy directly bills for medication coverage, reducing out-of-pocket costs for customers. Medzy handles insurance claim submission on behalf of patients.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/medzy_ca
• Facebookfacebook.com/medzy.ca
• LinkedInlinkedin.com/company/medzy
• Instagraminstagram.com/medzy.ca

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medzy