What Entopy does

Entopy Ltd. is a privately held UK software company, incorporated in the UK and headquartered at Cleveland House, Newmarket, Suffolk (with an additional Cambridge office), founded in 2014. The company's stated mission is to fundamentally change supply chain dynamics by selling an AI-enabled Unified Intelligence platform to enterprise operators of critical infrastructure. Its deployments are concentrated in UK and European ports, airports, renewable-energy facilities and logistics hubs, with named engagements covering the Port of Dover, Harwich Haven Authority, Port of Felixstowe (via the Capella project with Harwich Haven Authority and the University of Essex), Glasgow Airport, Bio Capital and Fujitsu.

The platform is built from interconnected components rather than a single monolithic product. Its foundation is a proprietary Operational Ontology that structures entities, relationships, constraints and rules across the operational environment. Layered on the ontology are AI Micromodels — small, composable models targeting specific operational behaviours such as vessel arrivals, traffic flow or energy demand — together with a Cascading Impacts Engine that models how events ripple across systems and Operational Memory that captures real operational events as structured intelligence. An Entopy AI Agent combining multiple LLMs sits above these components, traversing the ontology, querying micromodel outputs and synthesising implications; the platform is delivered as a deployed intelligence layer spanning real-time, tactical, strategic and transformational decision horizons, with integration into channels such as Microsoft Teams for operator notifications. Supporting capabilities include Synthetic Data Generation, Digital Twin modelling and Always-on Intelligence, validated in case studies showing 16,000+ operational interactions supported, 25% Transport Access Protocol reduction, 30-minute operator-response-time improvement, 94% traffic-flow accuracy and 98% forecasting accuracy.

Entopy operates a subscription / recurring-license enterprise SaaS model, with pricing opaque (disclosed only via custom engagement through a 'Speak with an expert' motion). Go-to-market is consultative direct sales into named enterprise accounts, supported by content-led thought leadership (whitepapers, webcasts, case studies), industry award credibility (National AI Awards 2026 — AI SME of the Year), and ecosystem partnerships with Digital Catapult, ORE Catapult, Ørsted, TIM, Harwich Haven Authority, the University of Essex and Fujitsu. The company reports 1-10 employees, is founder-led (Toby Mills, CEO; Daniel Smith, CTO) and is privately held with limited disclosed external investment.

Name

Entopy

Legal name

Entopy Ltd.

Website

https://entopy.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Entopy provides an AI-enabled Unified Intelligence platform — combining digital twins, AI micromodels, ontology and LLM-powered agents — that helps critical infrastructure operators in ports, airports, energy and logistics anticipate operational consequences and act earlier.

Ownership category

akta.pro rank

Product category

Operational Intelligence Software

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

akta.pro secondary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

Keywords

• Operational intelligence software
• AI digital twin platform
• Critical infrastructure AI
• Predictive analytics platform
• Enterprise decision intelligence

Headquarters

HQ city

Newmarket

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Unified Intelligence Platform Subscription: Entopy deploys its AI-enabled Digital Twin platform to enterprise operators of critical infrastructure. The platform is described as a deployed intelligence layer, with customers receiving always-on monitoring, predictive micromodels, and AI Agent capabilities. Revenue appears to come from platform deployment and ongoing subscription/licensing, consistent with a SaaS model targeting enterprise operators.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Entopy sells an enterprise Unified Intelligence Platform — an AI-enabled Digital Twin layer that unifies real-time operational data, predictive AI Micromodels, a proprietary operational ontology, a Cascading Impacts Engine, and LLM-powered AI Agents into a continuously updating operational picture. It is deployed to operators of complex critical infrastructure (ports, airports, energy networks, logistics hubs) to anticipate cascading consequences and act earlier, sold on a recurring subscription basis through direct enterprise engagement.

Product overview

Entopy offers a Unified Intelligence Platform—a composable system built from interconnected components rather than a single monolithic product. The core platform unifies operational data, AI micromodels, ontology-based context, and generative AI agents. Key products include the Operational Agent (proactive risk communication), Strategy Agent (scenario testing), and AI Agent (LLM-powered interface). Supporting platform components include AI Micromodels (specialized prediction models), Digital Twin (dynamic system representation), Ontology (structured entity relationships), Cascading Impacts Engine (consequence modeling), Operational Memory (event persistence), and Synthetic Data Generation (data expansion). The platform integrates with Microsoft Teams for notification delivery. Solutions are deployed across ports, airports, energy networks, and logistics.

Differentiator

Problem solved

Functional benefit

Brands

• Capella: AI-powered Digital Twin developed to support vessel movements and maritime logistics across the Port of Felixstowe ecosystem, handling approximately 40% of the UK's container traffic.
• Unified Intelligence Platform

Products and services

• Unified Intelligence Platform Entopy's core enterprise platform that unifies operational data, predictive AI Micromodels, ontology-based context, generative AI interfaces, and Operational Memory into a continuously evolving operational picture for complex critical infrastructure operators (ports, airports, energy networks, logistics hubs). Sold to enterprise customers on a recurring subscription / licensing basis.
• Operational Agent
• Strategy Agent
• Entopy AI Agent
• Capella AI-Powered Digital Twin Project-based deployment of Entopy's AI-powered Digital Twin for vessel movements and maritime logistics across the Port of Felixstowe ecosystem, integrating pilots, tugs, vessels, terminals, and wider port operations. Deployed for Harwich Haven Authority and validated through the Capella programme.

Quantifiable outcome

• 20% improvement in resolution of planning fragilities (Port of Felixstowe / Capella deployment)
• +10 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability10 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• ØrstedcoreStrategic or Co-development Partner · 20 March 2026Ørsted, the global offshore wind leader, partnered with Digital Catapult and ORE Catapult to select Entopy and AIM Group for the Digital Innovation Challenge. The programme supports AI-driven solutions for offshore wind operations and maintenance. Entopy will advance its Unified Operational Intelligence platform to help operators understand disruption propagation across complex offshore wind infrastructure. Ørsted has 12 operational offshore wind farms in the UK, providing a significant pilot opportunity.
• TIM (Telecom Italia) — TIM Smart Infrastructure ChallengeminorStrategic or Co-development Partner · 8 December 2025Entopy was recognised in the TIM Smart Infrastructure Challenge in Italy for its Decision Intelligence platform using Digital Twin technology and AI to interpret operational data. The initiative aims to modernise Italy's critical infrastructure, prevent failures, and reduce costs. Signalled as part of international expansion into European markets.
• Digital CatapultcoreStrategic or Co-development PartnerDigital Catapult, in partnership with Ørsted and ORE Catapult, launched the Digital Innovation Challenge to support UK-based innovators in developing AI solutions for offshore wind. Selected AIM Group and Entopy for six months of technical support and potential pilot opportunities. Also partnered with Entopy for TIM Smart Infrastructure Challenge in Italy, recognising Entopy's Decision Intelligence platform for Italy's critical infrastructure modernisation.
• ORE Catapult (Offshore Renewable Energy Catapult)coreStrategic or Co-development PartnerORE Catapult partnered with Digital Catapult and Ørsted to support UK-based innovators in the Digital Innovation Challenge for offshore wind O&M solutions. Selected Entopy alongside AIM Group for six months of technical support and access to pilot infrastructure.
• Harwich Haven AuthoritycoreStrategic or Co-development PartnerHarwich Haven Authority partnered with Entopy and the University of Essex to develop Capella, an AI-powered Digital Twin for vessel movements and maritime logistics at Port of Felixstowe (handling ~40% of UK container traffic). The platform integrates pilots, tugs, vessels, terminals, and wider port operations. The project won the National AI Awards 2026 AI SME of the Year and supported 16,000+ operational interactions.
• University of EssexcoreStrategic or Co-development PartnerResearchers at the University of Essex collaborated with Entopy and Harwich Haven Authority on the Capella AI-powered Digital Twin project. The collaboration addressed challenges around high-quality operational data availability in industrial AI environments, leveraging synthetic data and specialised AI micromodels.
• FujitsucoreStrategic or Co-development PartnerFujitsu partnered with Entopy to deploy an ontology-driven Digital Twin powering Fujitsu's Atamai Freight platform. The platform unifies fragmented, multi-party supply chain data for real-time freight visibility, event detection, and sub-second data access across complex cross-border supply chains, serving 10+ stakeholder types.

Scale indicators13 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• C3.ai: C3.ai provides enterprise AI applications for predictive maintenance, optimisation and operational intelligence across industrial, energy and supply-chain use cases, sharing Entopy's target of applying AI to complex asset-heavy operations.
• Bearing AI: Bearing AI focuses on AI-driven vessel and voyage optimisation for maritime logistics, addressing berth planning and shipping efficiency — directly comparable to Entopy's port and maritime micromodel deployments.
• Uptake: Uptake is an industrial AI platform focused on asset-intensive operations, combining IoT data, predictive models and operational insights — closely aligned to Entopy's AI micromodel + Digital Twin architecture and customer segment.

Broad incumbents

• GE Digital (Predix / Asset Performance Management): GE Digital provides industrial data, analytics and digital twin solutions for asset-intensive industries including power, aviation and marine, comparable to Entopy's domain and approach.
• Honeywell Forge: Honeywell Forge delivers AI-enabled operational intelligence and digital twin capabilities to industrial, airport and logistics customers — addressing the same Operational Memory/Cascading Impacts challenges Entopy targets.
• Siemens MindSphere / Siemens Xcelerator: Siemens operates industrial IoT and Digital Twin platforms serving factories, ports, energy and infrastructure operators, overlapping with Entopy's ontology-driven, real-time operational intelligence proposition.
• Palantir Technologies: Palantir's Foundry and AIP platforms deliver AI-driven operational intelligence, digital twins and decision support to large enterprises and governments. It overlaps with Entopy's Unified Intelligence vision across complex operations, but operates at much broader scale and across multiple verticals including defence, energy and logistics.
• ABB Ability: ABB Ability offers industrial AI, digital twins and operations optimisation across ports, energy and process industries, competing with Entopy for the same critical infrastructure buyer.
• KONGSBERG Digital: KONGSBERG Digital delivers digital twin and industrial SaaS solutions for maritime, energy and process industries (e.g., Vessel Insight, Kognifai), with comparable AI-led operational intelligence offerings to Entopy's maritime customers.

Emerging players

• Sedna Systems: Sedna provides operations and collaboration software for ports, terminals and maritime logistics, addressing similar fragmented-data and stakeholder-coordination pain points as Entopy's port deployments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/entopy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Entopy