Eastern Iowa Health Center

What Eastern Iowa Health Center does

Eastern Iowa Health Center (EIHC) is a private, non-profit Federally Qualified Health Center (FQHC) headquartered in Cedar Rapids, Iowa, that delivers integrated primary medical, dental, behavioral health, pharmacy, and walk-in care to a five-county service area (Linn, Benton, Jones, Iowa, and Johnson counties). Founded in 2006 as a collaborative effort among St. Luke's Hospital, Mercy Medical Center, the Cedar Rapids Medical Education Foundation, the Community Health Free Clinic, and Linn County Public Health, the organization holds the highest NCQA Level 3 Patient-Centered Medical Home certification and serves more than 11,900 patients generating approximately 60,000 visits annually. Its technology stack is centered on the athenahealth electronic health record system with patient portal, third-party health record integrations (Qure4u), and a robotic pharmacy dispensing system with drive-thru; AI is described only at the level of "AI-assisted health information analysis" with no proprietary models. EIHC operates six physical locations across Cedar Rapids and Vinton and differentiates through a sliding-fee discount program, multilingual providers, and a 12-seat wheelchair-accessible transportation network that addresses access barriers for uninsured and Medicaid-enrolled patients.

EIHC's revenue model is a hybrid of patient services (Medicaid, Medicare, Iowa Health and Wellness Plan, private insurance, and sliding-fee self-pay) supplemented by federal Section 330/HHS grants, 340B-eligible pharmacy income, and philanthropic grants. The two-thirds Medicaid share of its dental patient base is the dominant payer signal, with additional revenue concentration risk tied to Iowa Medicaid Managed Care Organization relationships. Go-to-market is community-led: outreach is conducted via social worker and enrollment specialist referrals, community partnerships, multilingual staffing, transportation services, and limited earned media, with no conventional consumer marketing. The organization has executed a deliberate service-line and facility expansion strategy since 2022, including a $3.25 million dental expansion (Delta Dental of Iowa Foundation $500,000 grant), a stand-alone pediatrics building (2024), co-located pharmacy and walk-in care (2025), a Tele-Optometry Vision Center announced for 2026, and a 2026 transition of St. Luke's pediatric dental operations from UnityPoint Health, positioning visit volume for projected growth from ~60,000 to ~100,000 within two years.

Name

Eastern Iowa Health Center

Legal name

Eastern Iowa Health Center

Website

https://easterniowahealthcenter.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Eastern Iowa Health Center is a Cedar Rapids-based Federally Qualified Health Center delivering integrated medical, dental, behavioral health, pharmacy, and walk-in care to uninsured, Medicaid, and Medicare patients across a five-county Eastern Iowa service area.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Outpatient Care Centers (6214), Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Transportation & Errands (Non-Emergency) (HLADAGAF)

Keywords

• Community health center
• Primary care services
• Dental care services
• Behavioral health services
• Sliding fee healthcare

Headquarters

HQ city

Cedar Rapids

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Revenue from providing medical, dental, behavioral health, and pharmacy services to patients. The center accepts Medicaid, Medicare, Iowa Health and Wellness Plan, and most private insurance plans. A sliding fee discount program provides reduced fees based on household income and family size for uninsured patients.
2. Federal and State Grant Funding: EIHC receives HHS funding and has Federal Public Health Service (PHS) deemed status. The Office of Population Affairs provided $158,542 in funding. Delta Dental of Iowa Foundation awarded a $500,000 System and Capacity Building grant for dental center expansion.
3. Pharmacy Services: On-site pharmacy at 400 12th St. SE provides prescription services, contributing to revenue and patient convenience with drive-thru service.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Eastern Iowa Health Center is a Federally Qualified Health Center delivering integrated, multi-specialty primary healthcare services including Family Medicine, Pediatrics, Women's Health/OB-GYN, Dental Care, Behavioral Health, Pharmacy, and Walk-in Care to residents of a five-county service area in Eastern Iowa, regardless of ability to pay. The Sliding Fee Discount Program reduces fees for uninsured/underinsured patients, with a $25 minimum charge per visit. Services are supported by transportation assistance, multilingual staff, AI-assisted health information processing, and an athenahealth patient portal.

Product overview

Eastern Iowa Health Center (EIHC) is a Federally Qualified Health Center (FQHC) providing comprehensive, integrated healthcare services across multiple service lines. The organization operates as a multi-specialty primary care practice offering Family Medicine, Pediatrics, Women's Health/OB-GYN, Dental Care, Behavioral Health Services, Pharmacy, and Walk-in Care—all unified under the mission of 'Exceptional Healthcare for All.' Services are provided regardless of ability to pay, with a Sliding Fee Discount Program based on income. The center serves a five-county area (Linn, Benton, Jones, Iowa, and Johnson counties) and is recognized as a Level 3 Patient-Centered Medical Home. The portfolio includes both established services and upcoming offerings such as Tele-Optometry (2026), supported by technology including AI-assisted health information processing and third-party health record integrations.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Medicine Comprehensive primary care services for patients of all ages, including annual check-ups, chronic condition management (diabetes, heart disease, arthritis), preventive care, and same-day appointments.
• Pediatrics Dedicated pediatric care for children from birth through adolescence, including well-child visits, vaccinations, newborn care, asthma management, sports medicine, and lactation consulting.
• Women's Health (OB/GYN) Obstetrics and gynecology services including pregnancy and childbirth care, birth control, menopause management, gynecological surgeries (minimally invasive, robotic), and cancer screenings.
• Dental Care Comprehensive dental services including preventive care (exams, cleanings, sealants), restorative care (fillings, extractions, root canals, crowns, dentures), emergency dental services, and oral surgery. Operates at two locations including the Eastern Iowa Rhys Jones Dental Center for pediatric patients (children 16 and under), which transitioned from UnityPoint Health-St. Luke's Hospital in May 2026.
• Behavioral Health Services Mental health and substance use disorder services including medication management, talk therapy (in-person and telehealth/virtual), and Medication-Assisted Treatment (MAT) combining medication with counseling for addiction recovery.
• Pharmacy On-site pharmacy at 400 12th St SE providing prescription services with robotic dispensing system and drive-thru availability; staff assists with prescription transfers and coordinates with providers for seamless care.
• Walk-in Care No-appointment-required urgent care services for conditions including respiratory illness, sore throat, earaches, eye/skin infections, flu, stomach issues, muscle strains, STI concerns, and UTI concerns. Co-located with pharmacy at 400 12th St SE, open Monday–Friday 8:00 a.m.–5:00 p.m.
• Transportation Services Transportation assistance including 12-seat wheelchair-accessible van, Medicaid transportation coordination through four MCOs (MTM, Iowa Total Care, Molina, Wellpoint), free bus passes for low-income residents, CorridorRides for rural patients, and limited Uber Health transportation for eligible patients.
• Sliding Fee Discount Program Discount program based on gross income and family size, reducing fees for eligible uninsured and underinsured patients. Household incomes up to 133% of Federal Poverty Level qualify for discounted services, with discounts generally effective for one year before re-application. Minimum $25 charge for medical, dental, behavioral health, pediatrics, and OB/GYN services.
• Tele-Optometry Vision Center Remote optometry services providing vision care access to patients across the five-county service area, planned to be launched in 2026 with hiring currently underway.
• Patient Portal Online patient portal via athenahealth enabling appointment scheduling, health record access, prescription management, secure messaging with providers, and third-party app connections (Qure4u) for accessing and downloading medical record data.
• Same-Day Appointments Same-day appointment availability for established patients for conditions including cold, rash, flu symptoms, strep throat, sinus/ear/bladder infections, sprains, and STD testing.

Quantifiable outcome

• Nearly 60,000 patient visits annually serving over 11,900 patients
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• UnityPoint Health – St. Luke's HospitalcoreStrategic or Co-development Partner · 17 May 2026UnityPoint Health-St. Luke's Hospital transitioned operations of its St. Luke's Dental Health Center to EIHC effective May 17, 2026. The Dr. Rhys B. Jones Dental Health Center (pediatric, children 16 and under) will retain its name. St. Luke's pediatric dental clinic remains on the St. Luke's campus. EIHC plans to recruit additional dentists and expand patient capacity.
• Iowa Primary Care Association (Iowa PCA)coreStrategic or Co-development PartnerEIHC is one of 14 members of the Iowa Primary Care Association. Iowa PCA provides peer recognition, annual conferences, awards (such as the Carl Kulczyk Memorial Award), and advocacy for community health centers across Iowa.
• University of Iowa Nurse Practitioner ProgramminorStrategic or Co-development PartnerEIHC partners with the University of Iowa Nurse Practitioner Program, providing clinical training and educational opportunities for nurse practitioner students.
• St. Luke's HospitalcoreStrategic or Co-development PartnerOne of the founding collaborative organizations (2006) that formed EIHC. St. Luke's Hospital is a key healthcare partner in Cedar Rapids, Iowa, with a long-standing relationship in providing community healthcare.
• Mercy Medical CenterminorStrategic or Co-development PartnerOne of the founding collaborative organizations (2006) that formed EIHC alongside St. Luke's Hospital, Cedar Rapids Medical Education Foundation, Community Health Free Clinic, and Linn County Public Health.
• Linn County Public HealthminorStrategic or Co-development PartnerOne of the founding collaborative organizations (2006) that formed EIHC. Collaborated to address the healthcare crisis in Cedar Rapids and establish a healthcare home for residents.
• Cedar Rapids Medical Education FoundationminorStrategic or Co-development PartnerOne of the founding collaborative organizations (2006) that formed EIHC, contributing medical education expertise to the community health center.
• Community Health Free ClinicminorStrategic or Co-development PartnerOne of the founding collaborative organizations (2006) that formed EIHC, providing free clinic services that transitioned into the FQHC model.
• Iowa Medicaid Managed Care Organizations (MTM, Iowa Total Care, Molina, Wellpoint)coreChannel Partner/ Reseller/ DistributorFour MCOs provide transportation benefits for Medicaid members: MTM (1-866-572-7662), Iowa Total Care (1-877-271-4819), Molina Healthcare (1-866-849-2062), and Wellpoint (1-844-544-1389). These partnerships enable access to free transportation for Medicaid-enrolled patients.
• Henry Schein DentalminorOthersSupported the dental health expansion project as a vendor/supplier partner providing dental equipment and supplies for the expanded facility.
• ECICOG RLFminorOthersEconomic development partner that supported the dental health expansion project.
• Primus CompaniesminorOthersSupported the dental health expansion project as a partner/sponsor.

Scale indicators9 records

Recent moves13 records

Expansion highlights5 records

Direct peers

• Crescent Community Health Center: Federally Qualified Health Center serving the Cedar Rapids area with primary medical, dental, and behavioral health care to underserved populations. Directly competes with EIHC in the same five-county region for uninsured and Medicaid patients.
• Primary Health Care Inc. Des Moines-based Iowa PCA member FQHC providing medical, dental, behavioral health, and pharmacy services to underserved patients. Operates the same FQHC model with similar service mix under Iowa Primary Care Association.
• Siouxland Community Health Center: Iowa FQHC offering primary medical, dental, behavioral health, and pharmacy services to underserved populations in western Iowa. Same FQHC operating model, similar payer mix, and Iowa Primary Care Association membership.
• Sun River Health: Multi-site FQHC in New York delivering integrated medical, dental, behavioral health, and pharmacy care with a similar community-led mission. Operates comparable sliding-fee programs and serves predominantly Medicaid and uninsured populations.
• Urban Health Plan: Bronx-based FQHC delivering comprehensive primary care, dental, behavioral health, and specialty services with sliding-fee access. Comparable integrated FQHC model focused on underserved urban and Hispanic populations.
• HealthNet (Indianapolis): Indianapolis FQHC network providing medical, dental, behavioral, and OB/GYN services across multiple sites with sliding-fee programs. Highly comparable to EIHC's integrated service model and community health center mission.
• Clinica Family Health: Colorado FQHC offering integrated medical, dental, behavioral, and pharmacy services with NCQA PCMH recognition. Comparable model combining sliding-fee access with multi-service-line community health delivery.
• Cherry Health: Michigan FQHC providing comprehensive primary care, dental, behavioral health, and pharmacy across 50+ locations. Comparable integrated FQHC operating model serving Medicaid and uninsured populations.

Broad incumbents

• Community Health Center, Inc. (Connecticut): One of the nation's largest FQHC operators offering medical, dental, behavioral health, and pharmacy services across Connecticut. Comparable integrated FQHC model with broader geographic footprint, serving as an execution benchmark.

Others

• UnityPoint Health - St. Luke's Hospital: Regional hospital system that is both an EIHC founding partner and recent transitioner of pediatric dental operations to EIHC. Overlaps with EIHC on certain service lines and referral patterns but does not directly compete.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/eihealthcenter
• Facebookfacebook.com/easterniowahealthcenter
• Instagraminstagram.com/easterniowahealthcenter

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eastern Iowa Health Center