Sapien Secure
Sapien Secure builds AI software for Canadian radiology revenue cycle management, requisition intake, and clinical appropriateness scoring, serving hospital networks, radiology groups, and imaging centers with a suite of integrated products and an iOS mobile app.
- Company typePrivate
- Founded2019
- HeadquartersVancouver, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Sapien Secure does
Sapien Secure (legal entity Sapien Machine Learning Corporation) is a Vancouver-based private company that builds purpose-built AI software for Canadian radiology revenue cycle management and requisition workflows. Founded in 2019 by two practicing radiologists and an engineer, the company sells four integrated products to hospital networks, radiology groups, and imaging centers: SapienBilling, an AI-driven billing-audit tool that catches undercoding, overcoding, and missed modifiers against Canadian provincial fee schedules (MSP, OHIP, and others); SapienRequisition, which reads, extracts, and routes requisition data to eliminate roughly 80% of manual data entry; SapienProtocol, a clinical decision support module that delivers real-time 0–100 appropriateness scoring grounded in ACR Appropriateness Criteria and CAR Guidelines; and SapienReq, an iOS mobile app launched in February 2025 that performs on-device OCR scanning of requisitions, voice-to-text documentation, and encrypted peer-to-peer transfer to hospital workstations via SapienReq Bridge. The technical stack combines computer vision, NLP, recommendation, anomaly detection, and multimodal inference, with a privacy-first architecture that processes PHI locally and meets PIPEDA and provincial health privacy requirements.
The company's commercial model is dual-track. On the enterprise side, Sapien sells directly to hospital networks and radiology practices through a sales-led motion with 20-minute walkthroughs and RIS/PACS integration; SapienBilling is priced on a performance-based model aligned to client revenue recovery, while SapienRequisition uses per-requisition usage-based pricing with volume tiers. On the consumer/professional side, SapienReq is distributed self-serve through the Canadian iOS App Store, with SapienReq Bridge enabling conversion from individual radiologist use to enterprise contracts. Documented customer outcomes include rejection-rate reductions up to 30% and revenue uplifts of 15%+ on audited reports, with case-study customers including Vancouver Coastal Health, Vancouver Imaging, Interior Health, Unity Health Toronto, University Health Network, Osler Health System, and Providence Health Care. Disclosed funding is limited to a $250,000 seed round from Newchip Accelerator in March 2023, and the company operates with a 1–10 employee headcount.
Sapien's geographic scope is exclusively Canada, with all major Canadian provincial fee schedules represented in the product. Future commercial intent articulated in the input is expansion into direct claim submission across MSP, OHIP, and AHCIP — a shift that would move the company from audit-and-recovery to transactional billing intermediary. Distribution is reinforced by named relationships with health-IT vendors including Siemens Healthineers and Synthesis Health, suggesting OEM or channel-adjacent growth optionality not yet documented as formal partnerships in the available sources.
Sapien Secure firmographics
Firmographics- Name
- Sapien Secure
- Legal name
- Sapien Machine Learning Corporation
- Website
- https://sapiensecure.io
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Sapien Secure builds AI software for Canadian radiology revenue cycle management, requisition intake, and clinical appropriateness scoring, serving hospital networks, radiology groups, and imaging centers with a suite of integrated products and an iOS mobile app.
- Ownership category
- akta.pro rank
Sapien Secure industry classification
Industry- Product category
- Healthcare Revenue Cycle Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Price Transparency, Estimates & Patient Financial Clearance (HLACACAK)
Keywords
Where Sapien Secure is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Markets served
Sapien Secure business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SapienBilling - Performance-Based Pricing: Performance-based pricing model where the company only succeeds when clients make money. Revenue tied to measurable revenue recovery outcomes.
- SapienRequisition - Per-Requisition Pricing: Per-requisition pricing with volume tiers available. Pay-per-use model based on number of requisitions processed.
- SapienReq - Direct Billing Submission: Future revenue stream for direct billing claim submission to MSP (BC), OHIP (Ontario), and AHCIP (Alberta). Capture consult billing codes at point of care.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Monthly | Performance-based billing |
| Usage-based | Pay-as-you-go | Per-requisition with volume tiers |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels4 records
Sapien Secure product offering
Product offeringCore offering
Sapien Secure builds AI-powered software products for Canadian radiology practices and hospitals that automate revenue cycle management (catching undercoding, overcoding, and missed modifiers across MSP, OHIP, and provincial fee schedules), requisition intake and data extraction, and real-time clinical appropriateness scoring. Its suite includes SapienBilling, SapienRequisition, SapienProtocol, and the SapienReq iOS mobile app with encrypted peer-to-peer transfer (SapienReq Bridge) to hospital workstations.
Product overview
SapienSecure offers a suite of AI-powered healthcare automation products designed for radiology workflows: SapienBilling (revenue cycle management), SapienRequisition (requisition intake automation), SapienProtocol (clinical decision support), and SapienReq (mobile requisition scanner). The products work together to automate the full revenue cycle from requisition intake through reimbursement, with SapienReq serving as a mobile entry point that captures requisitions via camera and can transfer data securely to hospital workstations via SapienReq Bridge.
Differentiator
Problem solved
Functional benefit
Brands
- SapienBilling: Revenue cycle management automation tool that catches undercoding, overcoding, and missed modifiers for MSP, OHIP, and Canadian provincial fee schedules.
- SapienRequisition
- SapienProtocol
- SapienReq
- SapienReq Bridge
Products and services
- SapienBilling AI-powered revenue cycle management automation that catches undercoding, overcoding, and missed modifiers for MSP, OHIP, and Canadian provincial fee schedules, targeting radiology groups and hospital imaging departments.
- SapienRequisition Automated requisition intake system that reads, extracts, and validates radiology requisition data, routing and prioritizing exams without manual intervention, for hospital imaging departments handling high volumes of faxed and handwritten requisitions.
- SapienProtocol Clinical decision support tool providing real-time protocol appropriateness scoring (0-100) powered by ACR Appropriateness Criteria and CAR Guidelines for radiologists and ordering physicians at point of care.
- SapienReq iPhone mobile app for radiology requisition scanning with on-device OCR, instant evidence-based appropriateness scoring, voice-to-text documentation, and encrypted peer-to-peer data transfer to hospital workstations via SapienReq Bridge, for individual radiologists and ordering physicians.
- SapienReq Bridge Encrypted peer-to-peer connectivity feature enabling secure data transfer from the SapienReq mobile app to hospital workstations via QR code pairing without cloud servers, for radiology departments integrating mobile scanning into enterprise workflows.
Quantifiable outcome
- Rejection rates drop up to 30%
- +3 more outcomes
Companies that use Sapien Secure
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
Sapien Secure technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability10 records
Feature6 records
Sapien Secure partnerships and signals
Strategic signalScale indicators6 records
Recent moves5 records
Expansion highlights5 records
Sapien Secure competitors and assessment
Company assessmentDirect peers
- Rad AI: AI-powered radiology workflow automation company offering report generation, follow-up management, and patient communication. Directly comparable as a radiology-specific AI vendor serving the same customer base of radiology groups and hospital imaging departments.
- Anterior (formerly Co:Helm): AI platform for clinical decision support and prior authorization in healthcare, focused on reducing administrative burden and improving approval rates. Comparable as an AI-driven clinical workflow automation company serving similar provider customers with payer-facing intelligence.
- Aidoc: AI-powered medical imaging workflow platform used by radiologists to prioritize and manage imaging studies. Comparable as a radiology AI vendor targeting the same hospital imaging departments, with overlapping clinical workflow intelligence.
- Olive AI: Healthcare AI automation company applying AI to revenue cycle, supply chain, and administrative workflows for hospitals. Comparable as a healthcare-focused AI vendor targeting the same operational efficiency and RCM use cases.
Broad incumbents
- Waystar: Large healthcare revenue cycle management platform serving hospitals and health systems with claims management, billing, and eligibility. Comparable as a broader RCM incumbent with overlapping billing automation functionality, though not radiology-specialized.
- nThrive (R1 RCM): End-to-end revenue cycle management and healthcare analytics provider for hospitals and health systems. Comparable as a broad RCM incumbent offering overlapping billing audit, coding accuracy, and revenue optimization capabilities.
- Optum (RCM division): Largest healthcare RCM and analytics provider as part of UnitedHealth Group, serving payers and providers with comprehensive billing, coding, and claims management. Comparable as a dominant incumbent in the RCM space with substantial scale advantages.
Emerging players
- Cohere Health: AI-driven prior authorization and clinical appropriateness platform working with health plans and providers. Comparable in its use of evidence-based clinical criteria for utilization decisions, intersecting with SapienProtocol's appropriateness scoring functionality.
- Covera Health: Clinical intelligence company using AI to ensure diagnostic imaging quality and appropriateness. Comparable in applying evidence-based criteria to radiology decisions and engaging with payers and providers on imaging utilization.
- Fathom: AI-powered medical coding automation company for healthcare providers. Comparable as an emerging AI vendor applying NLP and automation to coding accuracy and revenue cycle workflows, intersecting with SapienBilling's core capability.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Sapien Secure social profiles
Digital presenceSapien Secure compliance and trust
Trust signalCompliance1 record
Sapien Secure financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sapien Secure leadership team
Management profileNumber of profiles
Sapien Secure funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sapien Secure M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sapien Secure
What does Sapien Secure do?
Sapien Secure builds AI-powered software products for Canadian radiology practices and hospitals that automate revenue cycle management (catching undercoding, overcoding, and missed modifiers across MSP, OHIP, and provincial fee schedules), requisition intake and data extraction, and real-time clinical appropriateness scoring. Its suite includes SapienBilling, SapienRequisition, SapienProtocol, and the SapienReq iOS mobile app with encrypted peer-to-peer transfer (SapienReq Bridge) to hospital workstations.
Is Sapien Secure a public or private company?
Sapien Secure is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sapien Secure founded?
Sapien Secure was founded in 2019. It employs 1 to 10 people.
Where is Sapien Secure based?
Sapien Secure is headquartered in Vancouver, Canada, in the North America region.
How does Sapien Secure make money?
Three revenue lines are on record. SapienBilling - Performance-Based Pricing is the primary driver. The others are sapienRequisition - Per-Requisition Pricing and sapienReq - Direct Billing Submission.
Who are Sapien Secure's main competitors?
Direct peers on record are Rad AI, Anterior (formerly Co:Helm), Aidoc and Olive AI. Broad incumbents are Waystar, nThrive (R1 RCM) and Optum (RCM division). Emerging players are Cohere Health, Covera Health and Fathom.
Does Sapien Secure have an API?
No public API is recorded for Sapien Secure.
What industry is Sapien Secure in?
Sapien Secure's product category is Healthcare Revenue Cycle Management Software. Its primary akta.pro industry code is HLACACAK, Price Transparency, Estimates & Patient Financial Clearance. Its NAICS code is 513210 and its SIC code is 7372.