New Hope

What New Hope does

New Hope, Inc. is a 501(c)(3) non-profit organization founded in 1980 in Attleboro, Massachusetts, that provides comprehensive domestic violence, sexual assault, and human trafficking services across 41 communities in Central and Southeast Massachusetts. Its service portfolio is centered on a 24/7 confidential hotline (800-323-HOPE) and includes emergency shelter, crisis intervention, safety planning, legal advocacy, supervised visitation, and prevention education. Specialized programs include the state-certified RESPECT (Intimate Partner Abuse Education) program for perpetrators, run across four locations (Attleboro, Franklin, Taunton, Worcester), and "The Law and You" webinar series produced in collaboration with O'Connor Family Law. The organization is expanding shelter capacity from 6 to 14 rooms through its "Framing the Future" capital campaign and has launched a World Cup 2026 Human Trafficking Awareness Campaign.

The organization has no proprietary technology platform; service delivery is human-led and supported by standard nonprofit tools (Facebook, Instagram, Twitter, Constant Contact email). Its technology stack is limited to a WordPress-based website (new-hope.org) with donation and volunteer signup flows. It does not offer mobile apps, public APIs, or AI/ML-driven services.

New Hope's revenue model is a hybrid of donations/voluntary contributions and government grants/contracts. Survivor services are free of charge; the RESPECT program is the only fee-bearing line ($100 intake fee plus $15/week sliding-scale group fees). Funding sources include the Massachusetts Department of Public Health, the Massachusetts Office for Victim Assistance (via federal VOCA grants), the United Way of South Central Massachusetts, local banks (Bristol County Savings, Dean, Mansfield, Savers), community foundations (Spier Family Foundation, Greater Worcester), and individual donors via website and Givebutter. The organization is a proud member of Jane Doe Inc., the Massachusetts Coalition Against Sexual Assault and Domestic Violence.

Name

New Hope

Legal name

New Hope, Inc.

Website

https://new-hope.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

51–100 employees

Short description

New Hope, Inc. is a 501(c)(3) nonprofit founded in 1980 that provides domestic violence, sexual assault, and human trafficking services — including 24/7 hotline, emergency shelter, advocacy, and prevention education — to survivors across 41 communities in Central and Southeast Massachusetts.

Ownership category

akta.pro rank

Product category

Domestic Violence and Sexual Assault Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Temporary Shelters (624221), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

akta.pro secondary industries

Reentry & Justice-Involved Support Services (BPAGAEAN), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ)

Keywords

• Domestic violence services
• Sexual assault support
• Emergency shelter
• Violence prevention education
• Crisis intervention services

Headquarters

HQ city

Attleboro

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: Individual and corporate donations collected through the website, events, and third-party fundraisers. The organization hosts its own events and partners with area businesses for third-party events.
2. Government Grants: Funded by Massachusetts Department of Public Health (DPH), Massachusetts Office for Victim Assistance (MOVA) through federal VOCA grant, and private donors.
3. Corporate/Foundation Support: Support from local businesses and foundations including Bristol County Savings Bank, Dean Bank, Mansfield Bank, Savers Bank, Greater Worcester, Spier Family Foundation, and United Way.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

New Hope, Inc. is a nonprofit 501(c)(3) organization that delivers comprehensive domestic violence, sexual assault, and human trafficking survivor services across 41 communities in Central and Southeast Massachusetts. Its unified service model is anchored by a 24/7 confidential hotline (800-323-HOPE) and includes emergency shelter, crisis intervention, safety planning, legal advocacy, counseling, supervised visitation, prevention education, and the state-certified RESPECT program for perpetrators. All survivor services are provided free of charge.

Product overview

New Hope, Inc. is a non-profit 501(c)(3) organization providing comprehensive domestic violence and sexual assault services across 41 communities in Central and Southeast Massachusetts. The organization operates as a unified service model centered on its 24/7 confidential hotline (800-323-HOPE) which serves as the entry point for all programs. Core services include emergency shelter, crisis intervention, safety planning, and advocacy. The portfolio includes specialized programs: the RESPECT program for perpetrators of intimate partner violence, Prevention/Education outreach workshops, Supervised Visitation services, The Law and You webinar series for legal education, Legislative Advocacy initiatives, and the World Cup 2026 Human Trafficking Awareness Campaign. All survivor services are provided free of charge.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Violence Services Crisis intervention, safety planning, risk assessment, and support services for survivors of domestic violence, including emergency shelter and advocacy. Provided free of charge to survivors across 41 communities in Central and Southeast Massachusetts.
• Sexual Violence Services Confidential hotline and support services for survivors of sexual assault and sex trafficking in southeastern and south central Massachusetts.
• Emergency Shelter Emergency shelter facility in Attleboro providing safe housing for survivors fleeing domestic and sexual violence. Being expanded from 6 to 14 rooms through the Framing the Future Capital Campaign.
• Prevention, Education, and Outreach Services
• Supervised Visitation
• RESPECT: Intimate Partner Abuse Education (IPAE)
• The Law and You Webinar Series
• Legislative Advocacy
• World Cup 2026 Human Trafficking Awareness Campaign

Quantifiable outcome

• Serves 41 communities
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered minor, core and moderate.

• BriggsminorOthersLocal garden center supporter of New Hope's mission.
• Bristol County Savings BankminorOthersLocal financial institution supporting New Hope through donations.
• GallominorOthersGallo Moving company supporter of New Hope.
• Vantel PearlsminorOthersBusiness supporter of New Hope.
• Dean BankminorOthersLocal financial institution supporting New Hope through donations.
• Greater WorcesterminorOthersCommunity foundation supporter of New Hope.
• Savers BankminorOthersLocal financial institution supporting New Hope through donations.
• Mansfield BankminorOthersLocal financial institution supporting New Hope through donations.
• NCAS Learning CentreminorOthersLearning center supporter of New Hope.
• United Way of South Central MassachusettscoreStrategic or Co-development PartnerMajor funding partner through United Way of South Central Massachusetts.
• Massachusetts Department of Public Health (DPH)coreStrategic or Co-development PartnerPrimary government funder of New Hope's services. Also certifies the RESPECT program.
• Jane Doe Inc.coreStrategic or Co-development PartnerMassachusetts Coalition Against Sexual Assault and Domestic Violence. New Hope is a proud member organization.
• O'Connor Family LawmoderateStrategic or Co-development PartnerCollaboration partner for The Law & You Webinar Series educating survivors on navigating the legal system.
• RedRoverminorOthersSafe Housing Granite program supporter with RedRover Safe Housing Grantee badge.
• Representative Jake AuchinclossminorOthersMA 4th District Representative supporting the Framing the Future Capital Campaign for new shelter.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Casa Myrna Vasquez: Massachusetts-based 501(c)(3) providing domestic violence and sexual assault services including shelter, advocacy, and counseling. Most directly comparable peer based on geography, service portfolio, and survivor-centered mission.
• REACH Beyond Domestic Violence: Waltham, MA nonprofit offering domestic violence services including emergency shelter, advocacy, and community education across Massachusetts. Directly comparable in service mix and regional footprint.
• HarborCOV: Merrimack Valley (Haverhill, MA) domestic violence shelter and advocacy organization. Comparable in operating regional emergency shelter, hotline, and counseling with state grant funding.
• Jeanne Geiger Crisis Center: Newburyport, MA-based nonprofit providing domestic violence and sexual assault services including shelter, advocacy, and prevention education. Comparable in service portfolio and Massachusetts operating environment.
• Transition House: Cambridge, MA domestic violence shelter and support services organization. Comparable as a Massachusetts-based DV shelter operator with similar funding mix and survivor service model.
• The Second Step: Newton, MA nonprofit providing domestic violence intervention, including court-mandated perpetrator programs and survivor advocacy. Especially comparable given New Hope's RESPECT program for perpetrators.
• YWCA of Central Massachusetts: Worcester-based YWCA chapter delivering domestic violence and sexual assault services in the same central MA geography New Hope serves. Comparable in regional DV/SA programming and community-based fundraising model.

Broad incumbents

• National Domestic Violence Hotline: National, federally-funded 24/7 DV hotline operated by a Texas-based nonprofit. Comparable as a hotline-driven DV service but at far broader geographic scale and with national funding rather than state-based grants.
• National Network to End Domestic Violence (NNEDV): National social-change organization representing state DV coalitions and local providers. Comparable as an umbrella/peer body whose policy work (VOCA advocacy) directly affects New Hope's funding environment.

Regional players

• Womanspace: Princeton, NJ-based nonprofit operating domestic violence shelter, hotline, and advocacy services. Comparable service portfolio and regional shelter model; serves a different state geography and is therefore a regional rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NewHopeInc
• Facebookfacebook.com/NewHopeInc
• Instagraminstagram.com/newhopeinc
• LinkedInlinkedin.com/company/new-hope-inc-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Hope