The Midtown Group
The Midtown Group is a privately held Washington, D.C.-based staffing and recruiting firm, founded in 1989, providing temporary, contract, and direct hire placement services with a specialized Contact Center Services division.
- Company typePrivate
- Founded1989
- HeadquartersWashington, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What The Midtown Group does
The Midtown Group is a privately held staffing and recruiting company headquartered in Washington, D.C., founded in 1989. It provides temporary, contract, and direct hire placement services, operating with a small team of 11–50 employees under an owner-operator model in which founder Helen Moreau continues to serve as CEO. The firm has at least one dedicated vertical practice — Contact Center Services — led by a divisional President (Bryan Gross), indicating specialization beyond general clerical or administrative staffing into customer-experience and BPO-adjacent talent. Its revenue model follows standard commercial staffing mechanics: the firm bills clients for placed workers on a temporary, contract, or permanent basis, with margins driven by the bill-pay spread and permanent placement fees. The company maintains no public funding, no disclosed M&A activity, and no parent or subsidiary structure, consistent with a long-running independent boutique recruiter rather than a venture-backed platform.
No proprietary technology stack, AI/ML capabilities, software products, integrations, or mobile applications are disclosed in the available data. The firm's website currently renders only a verification/loading page in the scraped source, so no additional product, pricing, or value-proposition detail could be triangulated from first-party web material. Customer logos, named accounts, contract values, and segment mix are likewise not disclosed. Given the absence of disclosed technology and a 35-year operating history, the competitive posture appears to rest on relationship-driven recruiting judgment and local-market familiarity rather than on differentiated tooling or data assets.
The Midtown Group firmographics
Firmographics- Name
- The Midtown Group
- Legal name
- The Midtown Group
- Website
- https://themidtowngroup.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Midtown Group is a privately held Washington, D.C.-based staffing and recruiting firm, founded in 1989, providing temporary, contract, and direct hire placement services with a specialized Contact Center Services division.
- Ownership category
- akta.pro rank
The Midtown Group industry classification
Industry- Product category
- Staffing & Recruiting Services
- NAICS
- Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Employment Agencies (7361), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- National Generalist Staffing Firms (BPACACAI)
- akta.pro secondary industries
- Multilingual & Global Shared-Service Contact Centers (BPAAAAAL), Appointment Setting, Dispatch & Scheduling Centers (BPAAAAAD)
Keywords
Where The Midtown Group is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Markets served
The Midtown Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales
The Midtown Group product offering
Product offeringCore offering
The Midtown Group is a staffing and recruiting company that provides temporary, contract, and direct hire placement services to client organizations. The firm operates a Contact Center Services division, indicating a specialization in placing contact center personnel for business clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Temporary Staffing Placement Placement of temporary workers to client businesses to address short-term staffing needs.
- Contract Placement Contract-based staffing placements for businesses requiring fixed-term talent engagements.
- Direct Hire Placement Permanent placement services for businesses seeking to hire full-time employees.
- Contact Center Services Dedicated division providing staffing and recruitment solutions focused on contact center operations, led by a divisional President.
Companies that use The Midtown Group
Customer profileIdeal customer profiles2 records
The Midtown Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Midtown Group partnerships and signals
Strategic signalRecent moves1 record
Expansion highlights2 records
The Midtown Group competitors and assessment
Company assessmentDirect peers
- Robert Half International: Largest U.S. specialized staffing and recruiting firm covering temporary, contract, and direct-hire placement across multiple professional disciplines — the canonical direct peer to The Midtown Group's staffing/recruiting core.
- Insight Global: Large U.S. staffing and managed-services provider placing contractors in IT, healthcare, and contact-center roles; closely comparable to The Midtown Group as a domestic staffing firm that also serves customer-experience engagements.
- Kelly Services: Long-standing global staffing firm with a strong U.S. footprint in office, contact-center, and government staffing — directly comparable to The Midtown Group's staffing and contact center services combination.
- Concentrix: Global customer-experience/BPO operator running outsourced contact centers for enterprise and government clients; directly comparable to the Contact Center Services division of The Midtown Group.
- TTEC (TeleTech): Publicly traded customer-experience outsourcing and contact-center operator serving enterprise and government clients — a direct functional peer to The Midtown Group's contact center services line.
- Apex Systems: U.S. IT and government staffing specialist headquartered in Virginia — closely comparable as a domestic, contractor-placement firm serving the DC market where The Midtown Group is based.
- Foundever: Large outsourced customer-experience provider (formerly Sitel/Percepta) operating contact centers globally — directly comparable to The Midtown Group's Contact Center Services division.
Broad incumbents
- ManpowerGroup: Global staffing and workforce-solutions incumbent; broader and larger than The Midtown Group but overlapping on temporary placement and contact-center staffing services.
- Randstad: Global staffing and HR services firm with material U.S. presence in administrative and customer-service staffing — overlapping with The Midtown Group's temp/contract placement offering.
Regional players
- ICF International: DC-area consulting and federal-contracting firm with adjacent citizen-services and digital-modernization practices — a regional comparable given The Midtown Group's Washington, DC base and likely federal adjacency.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights4 records
Customer concentration
The Midtown Group social profiles
Digital presenceThe Midtown Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Midtown Group leadership team
Management profileNumber of profiles
Profiles2 records
The Midtown Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Midtown Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Midtown Group
What does The Midtown Group do?
The Midtown Group is a staffing and recruiting company that provides temporary, contract, and direct hire placement services to client organizations. The firm operates a Contact Center Services division, indicating a specialization in placing contact center personnel for business clients.
When was The Midtown Group founded?
The Midtown Group was founded in 1989. It employs 11 to 50 people.
Where is The Midtown Group based?
The Midtown Group is headquartered in Washington, United States, in the North America region.
Who are The Midtown Group's main competitors?
Direct peers on record are Robert Half International, Insight Global, Kelly Services, Concentrix, TTEC (TeleTech), Apex Systems and Foundever. Broad incumbents are ManpowerGroup and Randstad. ICF International is listed as a regional player.
Does The Midtown Group have an API?
No public API is recorded for The Midtown Group.
What industry is The Midtown Group in?
The Midtown Group's product category is Staffing & Recruiting Services. Its primary akta.pro industry code is BPACACAI, National Generalist Staffing Firms, with a secondary code of BPAAAAAL, Multilingual & Global Shared-Service Contact Centers. Its NAICS code is 56142 and its SIC code is 7361.