Financial Institutions
Financial Institutions, Inc. (NASDAQ: FISI) is a New York State financial holding company operating Five Star Bank, serving consumer, commercial, municipal, and wealth management clients across Western and Central New York and the Mid-Atlantic region.
- Company typePublic
- Founded1889
- HeadquartersWarsaw, United States
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What Financial Institutions does
Financial Institutions, Inc. (NASDAQ: FISI) is a New York State financial holding company operating primarily through its wholly-owned subsidiary Five Star Bank, with approximately $6.3 billion in total assets as of March 31, 2026. Founded in 1889 and headquartered in Warsaw, New York, the company provides consumer and commercial banking and lending services to individuals, businesses, and municipal government entities through a branch network spanning Western and Central New York and a commercial loan production office in the Mid-Atlantic region. The company's revenue is generated principally through net interest income (the spread between interest earned on loans and securities and interest paid on deposits), supplemented by non-interest income from deposit account fees and wealth management fees.
The company operates three main subsidiaries: Five Star Bank for core banking activities, Courier Capital, LLC for customized investment management, financial planning, consulting, and retirement plan services, and SDN (an insurance subsidiary that acquired North Woods Capital Benefits assets in 2021) for employee benefits and HR consulting. Its customer base is segmented across consumer banking, commercial banking, municipal government, and wealth management clients, with no material reliance on a single customer or segment. Marketing and customer acquisition are conducted primarily through the regional branch network, commercial loan officers, wealth management advisors, and investor relations channels for shareholders.
The business model is that of a relationship-driven community bank: deposit gathering funds lending activity, with wealth management and insurance providing fee-based diversification. The company completed the wind-down of its Banking-as-a-Service (BaaS) platform in Q1 2026, refocusing on traditional community banking. In 2025, the company executed an $80 million subordinated notes private placement (BBB- rated) to support capital and balance sheet positioning, following a 2024 securities portfolio restructuring that improved net interest margin. Full year 2025 revenue was $332.989 million, with Q1 2026 revenue of $62.66 million.
Financial Institutions firmographics
Firmographics- Name
- Financial Institutions
- Legal name
- Financial Institutions, Inc.
- Website
- https://financialinstitutionsinc.q4ir.com
- Company type
- Public
- Founded year
- 1889
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Financial Institutions, Inc. (NASDAQ: FISI) is a New York State financial holding company operating Five Star Bank, serving consumer, commercial, municipal, and wealth management clients across Western and Central New York and the Mid-Atlantic region.
- Ownership category
- akta.pro rank
Financial Institutions industry classification
Industry- Product category
- Community Banking and Wealth Management
- NAICS
- Commercial Banking (522110), Depository Credit Intermediation (5221), Finance and Insurance (52)
- SIC
- State Commercial Banks (6022)
- akta.pro primary industry
- Public Sector Retail Banks (State-Owned Commercial Banks) (FSABAKAL)
Keywords
Where Financial Institutions is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- United States
- HQ region
- North America
Markets served
Financial Institutions business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Distribution channels3 records
Marketing channels3 records
Financial Institutions product offering
Product offeringCore offering
Financial Institutions, Inc. is a financial holding company that delivers consumer and commercial banking products (deposits, residential mortgages, consumer loans, commercial real estate loans, and business loans) through its Five Star Bank subsidiary across Western and Central New York, with a commercial loan production office in the Mid-Atlantic region. It also provides customized investment management, financial planning, consulting, and retirement plan services through its Courier Capital, LLC wealth management subsidiary to individuals, families, businesses, institutions, and non-profits.
Product overview
Financial Institutions, Inc. operates as a financial holding company offering a dual-product portfolio: Five Star Bank provides consumer and commercial banking, lending, and deposit services across Western and Central New York with a commercial loan office in the Mid-Atlantic; Courier Capital provides wealth management including investment management, financial planning, consulting, and retirement plan services. The company also previously operated a Banking-as-a-Service (BaaS) platform which has been wound down.
Differentiator
Problem solved
Functional benefit
Products and services
- Consumer Banking (via Five Star Bank)
- Commercial Banking (via Five Star Bank)
- Municipal Banking (via Five Star Bank)
- Wealth Management (via Courier Capital, LLC)
- Insurance and Employee Benefits Services (via SDN)
Companies that use Financial Institutions
Customer profileSegments4 records
Ideal customer profiles4 records
Financial Institutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Financial Institutions partnerships and signals
Strategic signalRecent moves6 records
Expansion highlights4 records
Financial Institutions competitors and assessment
Company assessmentDirect peers
- Community Bank System, Inc. Community Bank System operates a multi-state community banking franchise with a similar size profile to FISI and overlapping Upstate New York markets. Its mix of commercial banking and wealth management makes it a direct comparable for evaluating FISI's banking-plus-advisory model.
- Chemung Financial Corporation: Chemung Financial operates a community bank and wealth management business across Upstate New York and Northern Pennsylvania, sharing FISI's Western/Central NY focus and dual banking-plus-wealth structure. Highly comparable in size and product mix.
- Trustco Bank Corp NY: Trustco Bank Corp is a New York community bank with retail and commercial banking across Upstate and the Capital Region. Similar asset size and geographic overlap with FISI's Five Star Bank subsidiary.
- Lakeland Bancorp, Inc. Lakeland Bancorp is a New Jersey-based community bank holding company of comparable asset size to FISI with a similar mix of commercial lending, deposit services, and wealth management. Provides a comp for asset-size peer trading multiples.
- Arrow Financial Corporation: Arrow Financial is a community bank holding company serving Upstate New York with similar commercial and consumer banking focus. Its comparable size, regional focus, and public-company status make it a direct peer for FISI valuation benchmarking.
- Evans Bancorp, Inc. Evans Bancorp is a Western New York community bank holding company headquartered in Hamburg, NY, overlapping directly with FISI's Five Star Bank footprint. Its commercial and consumer banking mix is highly comparable to FISI's core operations.
- Tompkins Financial Corporation: Tompkins Financial operates community banking and wealth management businesses across Upstate New York and the Mid-Atlantic, directly mirroring FISI's geographic profile and product mix. Comparable business lines include commercial lending and investment advisory.
- S&T Bancorp, Inc. S&T Bancorp is a community bank holding company in Western Pennsylvania of similar asset size, with commercial and consumer banking and wealth management divisions. Provides a regional size-and-model comparable to FISI.
- NBT Bancorp Inc. NBT Bancorp is a community bank holding company headquartered in Norwich, NY with similar Upstate New York and adjacent state footprint to FISI. Both compete in commercial lending, mortgages, and wealth management across overlapping rural and small-metro markets.
Emerging players
- MVB Financial Corp. MVB Financial is a community bank with similar Mid-Atlantic footprint to FISI's commercial lending office, providing a comparable for evaluating FISI's expansion strategy into the Mid-Atlantic region.
Market position
Strengths3 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Financial Institutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Financial Institutions leadership team
Management profileNumber of profiles
Profiles4 records
Financial Institutions subsidiaries and ownership
Company hierarchySubsidiaries3 records
Financial Institutions funding detail
Funding detailFunding overview
Funding rounds3 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Financial Institutions M&A and investment
M&A and investmentM&A3 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Financial Institutions
What does Financial Institutions do?
Financial Institutions, Inc. is a financial holding company that delivers consumer and commercial banking products (deposits, residential mortgages, consumer loans, commercial real estate loans, and business loans) through its Five Star Bank subsidiary across Western and Central New York, with a commercial loan production office in the Mid-Atlantic region. It also provides customized investment management, financial planning, consulting, and retirement plan services through its Courier Capital, LLC wealth management subsidiary to individuals, families, businesses, institutions, and non-profits.
Is Financial Institutions a public or private company?
Financial Institutions is a public company. It is classified as public and is currently operating.
When was Financial Institutions founded?
Financial Institutions was founded in 1889. It employs 501 to 1,000 people.
Where is Financial Institutions based?
Financial Institutions is headquartered in Warsaw, United States, in the North America region.
Who are Financial Institutions's main competitors?
Direct peers on record are Community Bank System, Inc., Chemung Financial Corporation, Trustco Bank Corp NY, Lakeland Bancorp, Inc., Arrow Financial Corporation, Evans Bancorp, Inc., Tompkins Financial Corporation, S&T Bancorp, Inc. and NBT Bancorp Inc.. MVB Financial Corp. is listed as an emerging player.
Does Financial Institutions have an API?
No public API is recorded for Financial Institutions.
What industry is Financial Institutions in?
Financial Institutions's product category is Community Banking and Wealth Management. Its primary akta.pro industry code is FSABAKAL, Public Sector Retail Banks (State-Owned Commercial Banks). Its NAICS code is 522110 and its SIC code is 6022.