Full

What Full does

Full (operating as Full Pantry LLC, a Wyoming LLC headquartered in Portland, Oregon) is a mobile-first vertical SaaS platform serving food pantries, community-based organizations, healthcare systems, and state agencies across the United States. The company was founded in 2020 by Aaron Brown and Jesse Richardson to solve operational bottlenecks at Brown's own SE Portland food pantry during the COVID-19 pandemic, and has grown to serve over 350 organizations nationally. Its product surface includes a free National Food Finder directory listing roughly 50,000 pantries, a Pantry Dashboard with self check-in, order-ahead scheduling, and preference-based shopping, a mobile Food Access Tool for digital intake, and the Food for Health Network — a referral layer connecting healthcare providers (OHSU, Doernbecher Children's Hospital, Providence) to local food resources.

The platform is differentiated by native multilingual support across 100+ languages, grant-ready automated reporting, and integrations with state-agency systems including Link2Feed, Service Insights, and Salesforce. Reported operational outcomes at partner Portland Open Bible Community Pantry include a 100%+ increase in food distribution, a 27% reduction in food waste, and a reduction in average guest time-on-site from 46+ minutes to under 2 minutes over a three-year deployment.

Full monetizes through a freemium subscription model: a free Food Finder tier, Growth at $9/month, Complete at $49–$125/month, and custom Enterprise pricing for food banks and large healthcare/state organizations. Go-to-market combines product-led growth via the free tier with direct enterprise sales for healthcare and state-agency contracts, supported by content marketing, weekly public webinars, and earned regional media coverage. The company is privately held, has disclosed one $425,000 funding round (May 2023), and operates with a team of fewer than 10 employees including four co-founders.

Name

Full

Legal name

Full Pantry LLC

Website

https://getfull.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Full (Full Pantry LLC) is a mobile-first vertical SaaS platform that helps food pantries, community organizations, healthcare systems, and state agencies manage scheduling, intake, multilingual guest experience, and reporting, supported by a free national food finder directory of nearly 50,000 pantries.

Ownership category

akta.pro rank

Product category

Nonprofit Food Assistance Operations Software

NAICS

Special Food Services (7223), Food Service Contractors (72231)

SIC

Retail-Grocery Stores (5411), Retail-Food Stores (5400)

akta.pro primary industry

Grocery & Specialty Food Marketplaces (CRAFABAE)

akta.pro secondary industry

Grocery Shopping & Meal Prep Errands (HSACAIAE)

Keywords

• Food pantry software
• Nonprofit operations platform
• Food assistance directory
• Community resource mapping
• Healthcare food referral

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription SaaS - Food Pantry Tiers: Monthly subscription tiers (Food Finder free tier, Growth at $9/month, Complete at $49-125/month, Enterprise custom pricing) providing access to platform features, reporting tools, and guest management capabilities
2. Enterprise Custom Solutions: Custom pricing for food banks and large regional/state organizations requiring dedicated support, custom-branded maps, and regional dashboards

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Full provides a mobile-first SaaS platform that helps food pantries and community-based organizations manage operations and helps neighbors find free local food resources. The platform combines a free national Food Finder directory of 40,000+ pantries with paid tiered operations tools (Growth, Complete, Enterprise) offering appointment scheduling, guest self check-in, order-ahead, multilingual intake, preference-based shopping, and automated grant-ready reporting. The company also operates the Food for Health Network, connecting healthcare partners to food resources through patient referral integrations.

Product overview

Full operates a unified platform architecture consisting of a free Food Finder directory and paid tier subscription plans (Growth, Complete, Enterprise) built on a core Pantry Dashboard technology. The platform includes a mobile-first Food Access Tool, an order-ahead system, appointment scheduling, multilingual digital intake, and automated reporting. The Food for Health Network represents a specialized healthcare integration module. All products share common infrastructure for guest check-in, data collection, and reporting while serving different user segments from individual food pantries to enterprise food banks and healthcare partners.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Finder Free national directory and map-to-order platform listing 40,000+ food pantries across the United States, allowing neighbors to find free local food resources like hot meals and groceries. Used as the free entry tier and standalone discovery product.
• Full Pantry Dashboard Operations management platform for food pantries featuring appointment scheduling, guest self check-in, order-ahead systems, multilingual intake in 100+ languages, preference-based shopping, inventory tracking, and automated reporting for grant applications. Served through Growth ($9/month), Complete ($49–125/month), and Enterprise (custom pricing) tiers.
• Food Access Tool Mobile-first platform designed to help food pantries manage rising demand and reduce barriers for households seeking food assistance, featuring mobile check-in, scheduling, multilingual digital intake, and automated reporting tools.
• Food for Health Network Referral system partnership product that connects healthcare patients to local food resources through Full's platform, enabling clinicians to issue QR codes or tablets so patients can request on-demand food delivery. Powers the OHSU and Doernbecher Children's Hospital Food for Health Network.

Quantifiable outcome

• Reduces average 'Time on Site' per family from 46+ minutes to under 2 minutes
• +5 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and foundational.

• Oregon Health & Science University (OHSU)coreStrategic or Co-development Partner · 20 January 2026Full powers the Food for Health Network, a referral system connecting OHSU patients to local food resources. Clinicians provide QR codes or tablets to patients who then use Full to request food delivery directly. Full manages referrals, reporting, and partnership account management.
• Doernbecher Children's HospitalcoreStrategic or Co-development Partner · 20 January 2026Full powers the Food for Health Network in partnership with OHSU and Doernbecher. Patients use Full to directly request services from local organizations, delivered to their door on-demand. New technology network for food ordering announced September 2024.
• ProvidencecoreStrategic or Co-development Partner · 1 October 2022Full supported the creation of a food pantry within a Providence hospital clinic in Portland, OR (October 2022). Providence is listed as a logo partner on the website.
• Clackamas Service CentercoreStrategic or Co-development Partner · 1 May 2021Partnership starting May 2021 supporting delivery to 400 families/month. Full manages grocery ordering and delivery coordination for Clackamas Service Center's weekly delivery program.
• Portland Open Bible Community Pantry (POBC)foundationalStrategic or Co-development Partner · 1 January 2020Original beta partner where co-founder Aaron Brown ran his food pantry. POBC was the genesis use case for Full's technology in 2020. POBC achieved 100%+ increase in food distribution and became majority user of Full platform by Year 3.
• Store to DoorcoreStrategic or Co-development Partner · 1 January 2020Weekly grocery ordering and delivery program partner. Store to Door uses Full system for reliable grocery ordering every week.
• Oregon Food BankcoreChannel Partner/ Reseller/ DistributorListed as a logo partner. POBC Pantry received a $5,000 grant from Oregon Food Bank to implement Full technology. Oregon Food Bank serves as regional food bank network partner.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Olio: UK-based food-sharing app that connects neighbors to surplus food. Operates a comparable community-food-sharing model but is focused on the UK and does not directly compete in Full's U.S. footprint.
• FoodCloud: Ireland- and UK-based food-redistribution platform connecting retailers, charities, and volunteers. Operates a comparable pantry-network and food-finding model but in European geographies, not directly competing in the U.S.

Direct peers

• FoodFinder: National food-assistance finder mapping free meals and pantry locations across the U.S. Most directly competes with Full's National Food Finder directory component for guest-side discovery.
• Plentiful: Reservation and scheduling platform for food pantries enabling guests to book appointments online. Overlaps with Full's order-ahead scheduling and self check-in features for the same SMB food pantry customer base.
• PantrySoft: Food pantry management software providing guest check-in, choice-pantry ordering, and reporting features similar to Full's Pantry Dashboard. Targets the same SMB and mid-market food pantry buyer with comparable functionality.
• Service Insights: Outcomes and reporting platform used by food banks and human-service agencies to demonstrate impact to funders and regulators. Full integrates with Service Insights for compliance reporting, positioning both as adjacent tools serving the same nonprofit buyer.
• Link2Feed: A pantry and food bank management platform widely adopted by state agencies and food banks for compliance reporting and intake. Full explicitly integrates with Link2Feed rather than competes head-on, but they overlap in serving the same state-agency RFP pipeline.

Others

• No Kid Hungry / Share Our Strength: National anti-hunger advocacy and grant-making organization funding food pantry operations and technology adoption. Functions as a potential grant funder for Full's nonprofit customers rather than a direct competitor.

Broad incumbents

• MealConnect (Feeding America): Feeding America's food-rescue platform connecting donors to pantries. Operates at much greater scale and competes with Full for pantry mindshare and food-bank partnerships, though its core focus is food rescue rather than guest operations.
• Salesforce Nonprofit Cloud: Enterprise CRM used by larger nonprofits and food banks for case management and reporting. Competes indirectly with Full's reporting and dashboard features at the upper end of the food-bank buyer segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/full_pantry
• LinkedInlinkedin.com/company/fullapp

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Full