Lavazza

What Lavazza does

Lavazza Professional UK is the UK subsidiary of Luigi Lavazza SPA, the Italian family-owned coffee company founded in Turin in 1895. Headquartered in Basingstoke, Hampshire, the company designs, manufactures, and services workplace coffee and vending solutions for over 6,000 UK businesses across universities, healthcare, golf and leisure, retail forecourts, and general office environments. Its KLIX brand, manufactured on-site in Basingstoke since 1955, is the UK's number one in-cup hot drinks vending brand, delivering nearly one billion vends annually. The business operates with 251-500 employees, more than 120 field operators, and over 6,000 vending machines under management across mainland Britain.

The product portfolio is organised around three proprietary brewing platforms: Bean to Cup machines (including Maestro Touch, W100, G300, G100 series, La Radiosa, and K-X680) for premium freshly ground coffee; KLIX In-Cup vending machines where ingredients are pre-sealed and only water passes through the machine; and FLAVIA Freshpack machines using sealed single-serve packs to lock in freshness and prevent cross-contamination. Supporting offerings include Lavazza BLUE capsule machines, food/snack vending, can/bottle cold drink vending, water coolers, 24/7 Micro Markets, and Lavazza on the Move self-serve coffee stations for forecourts and convenience stores. A Tap n' Brew smartphone app mirrors FLAVIA C600 brewer controls for remote drink selection.

Revenue is generated through a hybrid model: one-time hardware sales, monthly machine rentals, free-on-loan arrangements tied to volume commitments, recurring Fully Managed Service contracts covering stock, cleaning, restocking, and maintenance, pay-per-vend drinks and consumables, and online shop transactions. Go-to-market combines regional sales experts covering defined UK territories, a UK-based call centre, and an e-commerce self-serve storefront, with catering and facilities partners serving as a channel layer. Pricing is quote-based and not publicly disclosed, with volume discounts and bespoke packages tailored to business size, machine count, and service level.

Name

Lavazza

Legal name

Luigi Lavazza SPA

Website

https://lavazzapro.co.uk

Company type

Private

Founded year

1895

Operating status

Operating

Headcount range

251–500 employees

Short description

Lavazza Professional UK is a Basingstoke-headquartered workplace coffee and vending solutions provider, subsidiary of Luigi Lavazza SPA, serving over 6,000 UK businesses across universities, healthcare, retail, and offices with proprietary Bean to Cup, KLIX In-Cup, and FLAVIA Freshpack machines backed by a nationwide managed service network.

Ownership category

akta.pro rank

Product category

Office Coffee and Vending Equipment

NAICS

Coffee and Tea Manufacturing (31192), Beverage Manufacturing (3121)

SIC

Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

Coffee & Tea Service Supplies Wholesale (AFAIALAH)

akta.pro secondary industries

Coffee, Espresso & Tea Appliances Retail (CRACADAC), Beverage Service (Coffee/Tea/Juice) & Refreshment Stations (HSACAGAJ), Single-Serve Coffee (Pods, Capsules) (CRADAHAH)

Keywords

• Workplace coffee machines
• Office coffee service
• Vending machine solutions
• Bean to cup systems
• Fully managed vending

Headquarters

HQ city

Basingstoke

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Coffee and Vending Machine Sales and Rental: Lavazza Professional sells and rents coffee and vending machines to businesses. Options include outright purchase, rental, hire/rent, and free-on-loan (machine provided free when purchasing drinks volume). This creates both one-time capital revenue and recurring rental income streams.
2. Fully Managed Vending Service: Recurring revenue from fully managed service contracts covering stock filling, cleaning, restocking, and machine maintenance. Covers every mainland Britain postcode with local technicians. Generates predictable recurring revenue through service contracts with over 6,000 vending machines under management.
3. Drinks and Consumables (Pay-per-vend): Revenue from vending drinks and consumables sold through machines. Customers pay per drink via coin, token, cashless, or contactless payment. Lavazza also earns from volume-based drinks contracts where machines are provided free on loan.
4. Online Shop (Drinks and Supplies): Customers can purchase drinks, supplies, spare parts, and accessories through the Lavazza Professional online shop, generating additional revenue from consumables and accessories.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Lavazza Professional UK designs, manufactures, sells, rents and services workplace coffee and vending machines, including Bean to Cup, KLIX In-Cup, FLAVIA Freshpack and capsule systems, along with food/snack and cold drink vending, water coolers and 24/7 Micro Markets. The company also provides a Fully Managed Service covering installation, restocking, cleaning and maintenance across mainland Britain, alongside an online shop for drinks, supplies and spare parts.

Product overview

Lavazza Professional is a workplace vending and coffee solutions provider offering a comprehensive portfolio of coffee machines, vending equipment, and managed services. The product portfolio centers on four main machine categories: Bean to Cup machines (including Maestro Touch, W100, G300, G100, G100 Fresh Milk, La Radiosa, K-X680, La Brillante, and Kometa) for premium freshly ground coffee; KLIX In-Cup vending machines (KLIX Momentum and KLIX Advanta Smart) for rapid hot and cold drink dispensing; FLAVIA Freshpack machines (Creation 600) using sealed Freshpack technology; and Lavazza BLUE capsule machines for smaller workspaces. Supporting equipment includes G-Snack food vending, G-Drink can/bottle vending, water coolers, and Micro Markets for 24/7 unmanned retail. Services include Fully Managed Service with nationwide technician coverage and an Online Shop for self-service ordering.

Differentiator

Problem solved

Functional benefit

Brands

• KLIX: UK's number one in-cup hot drinks and coffee vending solutions brand, manufactured and operated by Lavazza Professional since 1955.
• FLAVIA
• Lavazza BLUE
• Maestro Touch

Products and services

• Maestro Touch

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered minor and core.

• UK Food & Drink Shows 2026minorGTM or Marketing Partner · 13 April 2026LavAzza is an exhibitor at the UK Food & Drink Shows 2026, taking place at NEC Birmingham from April 13–15, 2026. Over 25,000 attendees and 1,200 exhibitors are expected. The event covers foodservice, retail, and hospitality sectors. Lavazza's presence supports brand visibility and B2B networking.
• NYU Tisch School of the ArtscoreStrategic or Co-development Partner · 30 October 2025Lavazza partnered with NYU Tisch School of the Arts to support the Martin Scorsese Virtual Production Center in Brooklyn, New York. The collaboration involves creating a café lounge designed to foster creativity among students, utilizing Lavazza's coffee products and embodying Italian artistic spirit.
• Freeths (Law Firm)minorImplementation/ SI/ Consulting Partner · 14 May 2024Freeths law firm acted as legal advisor on the acquisition of Stirlingshire Vending (Scotland) Limited, trading as SV24-7 Vending, by Lavazza Professional UK Limited.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Nestlé Professional: Global Office Coffee Service division of Nestlé, offering coffee machines (Nescafé, Special.T) and vending solutions to workplaces and hospitality. Directly comparable to Lavazza Professional UK's B2B OCS business model and customer base across UK and Europe.
• JDE Professional (Jacobs Douwe Egberts): Professional coffee and tea division of JDE Peet's, serving offices and hospitality with bean-to-cup and instant coffee systems. Closely comparable to Lavazza Professional UK's workplace coffee and vending offerings.
• Selecta Group: One of Europe's largest unattended self-service coffee and vending operators, providing workplace coffee, snack, and Micro Market solutions. Direct competitor to Lavazza Professional UK's fully managed service across UK and Europe.
• Pelican Rouge: European coffee and vending solutions provider offering bean-to-cup machines and managed services to workplaces and public spaces. Comparable to Lavazza Professional in business model, machine portfolio, and customer segments.
• Costa Professional: Costa Coffee's B2B arm, providing espresso-based coffee machines and beans to UK workplaces and hospitality. Comparable to Lavazza Professional UK's premium coffee positioning in the workplace segment.
• Nespresso Professional: Nestlé's premium capsule-based B2B coffee business, targeting offices, hotels and restaurants. Comparable to Lavazza Professional UK's Lavazza BLUE capsule range and premium positioning in workplaces.
• Keurig Dr Pepper UK: Owner of Keurig single-serve coffee systems and a broad beverage portfolio serving B2B channels including offices and hospitality. Comparable to Lavazza Professional UK in single-serve capsule/pod systems and OCS distribution.

Broad incumbents

• Sodexo (On-site Services UK): Global food services and facilities management provider whose UK workplace services include coffee and vending solutions. Comparable as a broad incumbent offering workplace refreshment as part of a wider FM portfolio, though not its core focus.
• Compass Group (UK): Major UK contract caterer and workplace services provider offering coffee and refreshment solutions alongside broader food services. Comparable as a broad incumbent serving similar workplace and hospitality customers.

Others

• Lyreco: European distributor of workplace supplies including coffee, vending consumables, and break-room products. Comparable as an adjacent channel/distributor serving similar workplace customers with refreshment-related products.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/share.php?u=https://www.lavazzapro.co.uk
• LinkedInlinkedin.com/company/lavazza-professional-uk
• Xx.com/lavazzapro_uk

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lavazza