Serco
Serco Group plc is a UK-listed (FTSE 100) government services outsourcer expanding into U.S. defense via the $327m acquisition of Northrop Grumman's weapons and missile systems unit, also operating an industrial Serco Dock Products line.
- Company typePublic
- Founded1987
- HeadquartersCarrollton, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingHardware or Manufacturing
What Serco does
Serco is a long-established UK-headquartered company operating across government services and industrial products. According to the input, Serco Group plc (ticker SRP, FTSE 100 constituent, founded 1987) is publicly traded on the London Stock Exchange and serves government and commercial customers through outsourcing arrangements, with operating profit of £270m guided for FY2025 rising to £300m in FY2026 and 3% revenue growth. Its primary operating geography is EMEA, with a growing North America presence.
The company is currently pivoting more decisively into defense. On 2025-01-30 Serco announced the $327 million acquisition of Northrop Grumman's defense systems unit, which specializes in weapons, combat management, and missile systems; the deal is described as expanding defense sector capabilities and is the defining strategic move in the input record. The customer base is concentrated in government and defense verticals, with the announced acquisition explicitly targeting the U.S. defense market.
Separately, the input also references a private operating entity carrying 501-1,000 employees, operating under the "Serco Dock Products" brand (sercodockproducts.com) and offering hydraulic dock levelers, safety products, and programmable control systems. This industrial products line is flagged as a distinct product line / doing-business-as alongside Serco's services and defense portfolio. No pricing model, go-to-motion detail, or segment-level revenue split is disclosed; monetization across the services franchise is consistent with long-term government contract economics (cost-plus and fixed-price), while the dock products line operates as an industrial equipment sale.
Serco firmographics
Firmographics- Name
- Serco
- Legal name
- Serco Group plc
- Website
- https://sercodockproducts.com
- Company type
- Public
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Serco Group plc is a UK-listed (FTSE 100) government services outsourcer expanding into U.S. defense via the $327m acquisition of Northrop Grumman's weapons and missile systems unit, also operating an industrial Serco Dock Products line.
- Ownership category
- akta.pro rank
Serco industry classification
Industry- Product category
- Industrial Loading Dock Equipment
- NAICS
- Commercial and Service Industry Machinery Manufacturing (33331), Commercial and Service Industry Machinery Manufacturing (3333)
- SIC
- Special Industry Machinery (No Metalworking Machinery) (3550), Special Industry Machinery, Nec (3559), Misc Industrial & Commercial Machinery & Equipment (3590)
- akta.pro primary industry
- Servo Motors & Servo Drives (IMAGACAC)
- akta.pro secondary industry
- Life-Saving Appliances & Safety Equipment (Davit Systems, Lifeboats, Firefighting) (IMAJAIAG)
Keywords
Where Serco is headquartered
LocationHeadquarters
- HQ city
- Carrollton
- HQ country
- United States
- HQ region
- North America
Markets served
Serco business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure
Serco product offering
Product offeringCore offering
Serco is a machinery manufacturer that designs, produces, and sells hydraulic dock levelers, dock safety products, and programmable control systems used at industrial and commercial loading docks. The company sells these engineered hardware products under the "Serco Dock Products" brand to facilities that operate warehouses, distribution centers, and manufacturing plants. Offerings are bundled as mechanical equipment, safety hardware, and electronic control systems for the loading-dock environment.
Product overview
Serco offers a diversified portfolio of services and products. The company provides dock products through its Serco Dock Products line, and has announced the acquisition of Northrop Grumman's defense systems unit for $327 million, which specializes in weapons, combat management, and missile systems. The company operates across multiple sectors with projected 2025 revenue growth of 3% and operating profit of £270m.
Differentiator
Problem solved
Functional benefit
Products and services
- Serco Dock Products (hydraulic dock levelers product line) Engineered hydraulic dock levelers manufactured and sold by Serco to industrial and commercial facilities, used to bridge trucks and trailers to loading bays at warehouses, distribution centers, and manufacturing plants.
- Serco Dock Safety Products Dock safety products manufactured by Serco to support safe loading-dock operations at industrial and commercial facilities.
- Serco Programmable Dock Control Systems Programmable electronic control systems manufactured by Serco to operate and integrate dock equipment (including levelers and safety hardware) at industrial and commercial loading bays.
Companies that use Serco
Customer profileSegments1 record
Ideal customer profiles1 record
Serco technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Serco partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Northrop GrummanmajorSerco announced acquisition of Northrop Grumman's defense business for $327 million. The deal involves Northrop Grumman's defense systems unit which specializes in weapons, combat management, and missile systems. This represents a significant strategic acquisition expanding Serco's defense sector capabilities.
Scale indicators5 records
Recent moves4 records
Expansion highlights5 records
Serco competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key highlights5 records
Customer concentration
Serco social profiles
Digital presenceSerco financial estimates
Financial estimateRevenue estimate
Valuation estimate
Serco leadership team
Management profileNumber of profiles
Serco subsidiaries and ownership
Company hierarchySubsidiaries1 record
Serco funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Serco M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Serco
What does Serco do?
Serco is a machinery manufacturer that designs, produces, and sells hydraulic dock levelers, dock safety products, and programmable control systems used at industrial and commercial loading docks. The company sells these engineered hardware products under the "Serco Dock Products" brand to facilities that operate warehouses, distribution centers, and manufacturing plants. Offerings are bundled as mechanical equipment, safety hardware, and electronic control systems for the loading-dock environment.
Is Serco a public or private company?
Serco is a public company. It is classified as private equity controlled and is currently operating.
When was Serco founded?
Serco was founded in 1987. It employs 501 to 1,000 people.
Where is Serco based?
Serco is headquartered in Carrollton, United States, in the North America region.
Does Serco have an API?
No public API is recorded for Serco.
What industry is Serco in?
Serco's product category is Industrial Loading Dock Equipment. Its primary akta.pro industry code is IMAGACAC, Servo Motors & Servo Drives, with a secondary code of IMAJAIAG, Life-Saving Appliances & Safety Equipment (Davit Systems, Lifeboats, Firefighting). Its NAICS code is 33331 and its SIC code is 3550.