Serco

What Serco does

Serco is a long-established UK-headquartered company operating across government services and industrial products. According to the input, Serco Group plc (ticker SRP, FTSE 100 constituent, founded 1987) is publicly traded on the London Stock Exchange and serves government and commercial customers through outsourcing arrangements, with operating profit of £270m guided for FY2025 rising to £300m in FY2026 and 3% revenue growth. Its primary operating geography is EMEA, with a growing North America presence.

The company is currently pivoting more decisively into defense. On 2025-01-30 Serco announced the $327 million acquisition of Northrop Grumman's defense systems unit, which specializes in weapons, combat management, and missile systems; the deal is described as expanding defense sector capabilities and is the defining strategic move in the input record. The customer base is concentrated in government and defense verticals, with the announced acquisition explicitly targeting the U.S. defense market.

Separately, the input also references a private operating entity carrying 501-1,000 employees, operating under the "Serco Dock Products" brand (sercodockproducts.com) and offering hydraulic dock levelers, safety products, and programmable control systems. This industrial products line is flagged as a distinct product line / doing-business-as alongside Serco's services and defense portfolio. No pricing model, go-to-motion detail, or segment-level revenue split is disclosed; monetization across the services franchise is consistent with long-term government contract economics (cost-plus and fixed-price), while the dock products line operates as an industrial equipment sale.

Name

Serco

Legal name

Serco Group plc

Website

https://sercodockproducts.com

Company type

Public

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Serco Group plc is a UK-listed (FTSE 100) government services outsourcer expanding into U.S. defense via the $327m acquisition of Northrop Grumman's weapons and missile systems unit, also operating an industrial Serco Dock Products line.

Ownership category

akta.pro rank

Product category

Industrial Loading Dock Equipment

NAICS

Commercial and Service Industry Machinery Manufacturing (33331), Commercial and Service Industry Machinery Manufacturing (3333)

SIC

Special Industry Machinery (No Metalworking Machinery) (3550), Special Industry Machinery, Nec (3559), Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Servo Motors & Servo Drives (IMAGACAC)

akta.pro secondary industry

Life-Saving Appliances & Safety Equipment (Davit Systems, Lifeboats, Firefighting) (IMAJAIAG)

Keywords

• Hydraulic dock levelers
• Loading dock equipment
• Safety products manufacturing
• Programmable control systems
• Industrial machinery manufacturing

Headquarters

HQ city

Carrollton

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Core offering

Serco is a machinery manufacturer that designs, produces, and sells hydraulic dock levelers, dock safety products, and programmable control systems used at industrial and commercial loading docks. The company sells these engineered hardware products under the "Serco Dock Products" brand to facilities that operate warehouses, distribution centers, and manufacturing plants. Offerings are bundled as mechanical equipment, safety hardware, and electronic control systems for the loading-dock environment.

Product overview

Serco offers a diversified portfolio of services and products. The company provides dock products through its Serco Dock Products line, and has announced the acquisition of Northrop Grumman's defense systems unit for $327 million, which specializes in weapons, combat management, and missile systems. The company operates across multiple sectors with projected 2025 revenue growth of 3% and operating profit of £270m.

Differentiator

Problem solved

Functional benefit

Products and services

• Serco Dock Products (hydraulic dock levelers product line) Engineered hydraulic dock levelers manufactured and sold by Serco to industrial and commercial facilities, used to bridge trucks and trailers to loading bays at warehouses, distribution centers, and manufacturing plants.
• Serco Dock Safety Products Dock safety products manufactured by Serco to support safe loading-dock operations at industrial and commercial facilities.
• Serco Programmable Dock Control Systems Programmable electronic control systems manufactured by Serco to operate and integrate dock equipment (including levelers and safety hardware) at industrial and commercial loading bays.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Northrop GrummanmajorOthers · 30 January 2025Serco announced acquisition of Northrop Grumman's defense business for $327 million. The deal involves Northrop Grumman's defense systems unit which specializes in weapons, combat management, and missile systems. This represents a significant strategic acquisition expanding Serco's defense sector capabilities.

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Market position

Competitive moat3 records

Key highlights5 records

Customer concentration

• Xx.com/SercoSolutions

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serco